BB Bold :: 9700 Won't Load Camera
Jan 24, 2012
A couple weeks ago I updated my Bold 9700 to OS 6.0 Bundle 1964 - v6.0.0.461. So far, I love it except that my camera was at first quite flakey and now will not work at all. I'm geting black screen, or gives me the error 'could not start the camera. Close other applications and try opening the camera again'. The video Camera does the same; loads with grey screen and errors with 'Cannot start video camera viewfinder'.
So Far I have:
-deleted all apps shown in BB App World (Wondering if another app was trying to use Camera)
-removed the battery to reboot multiple times
-Reseated my SD card - I can view SD card through phone for picture/music so it does work
-Re-installed OS6 through Desktop software (Update my device -> View other versions -> Install)
-Rolling back to 5.0.0.xxx
-Chang the camera in tech store.
Carrier: Pelephone (Israel)
Bold 9700 OS V5.0.0.680
Free Space 69.6 MB / internal 1.6 GB Media Card.
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Nov 27, 2011
On my Bold 9700 the camera has worked perfectly since I bought it.Now however it will not load - just hangs with the icon going round and round.Have tried re-boot, complete software update to v. 6 - nothing changes.To me it sounds like a hardware failure (well out of guarantee period sadly) but I'm posting this just in case!!
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Mar 4, 2011
A couple days ago I updated my Bold 9700 to OS 6.0 Bundle 1964 - v6.0.0.461. So far, I love it except that my camera was at first quite flakey and now will not work at all. Either it loads up but with a grey screen, or gives me the error 'could not start the camera. Close other applications and try opening the camera again'. The video Camera does the same; loads with grey screen and errors with 'Cannot start video camera viewfinder'.So Far I have:-deleted all apps shown in BB App World (Wondering if another app was trying to use Camera)-removed the battery to reboot multiple times-Reseated my SD card - I can view SD card through phone for picture/music so it does work-Re-installed OS6 through Desktop software (Update my device -> View other versions ->
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Jun 25, 2012
When connecting to the internet I click on the second last icon on the main Bold screen (Telstra icon).After approximately 20 seconds, the blue "loading" bar at the bottom of the screen reaches 100% but remains sitting at "loading" with a blank white screen. There is no error message, and remains in this mode until I press the end / hang up key to return to the main screen.
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Apr 4, 2012
my bold 9700 won't fully load. When i try turning on the phone it loads part way then stops..
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Apr 17, 2010
I have just purchased a new bold 9700 and iam very dissapointed with the web browsing. I had a unlocked storm that I broke. I cannot completely load very many websites at all. The websites seem to load halfway and then stop. Called at&t, they tested the phone said it was fine and they informed me that the bold didnt have the same capabilites as the storm. Can someone let me know if this is true? If so then returning the phone and getting another storm.
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Jun 23, 2010
My friend just purchased a Bold 9700. I am going to install a 16GB micro SD card for him. The transfer rate is SO slow and I basically want to fill up the card with music and videos. To put on 10Gb seems like it's gonna take over an hour!! Maybe even two!! Ridiculous!!Would it be possible for me to load up all the music/videos onto the card at my house, then just pop the SD card into his phone with all the media pre-loaded? Or would it not work?
Also, just a side question, but if I fill up the majority of the card (let's say I leave about 1 or 2GB free), would it affect overall general speed of the phone, or is that not affected by the SD capacity?
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Mar 4, 2010
I have no idea what's going on with my camera, when I open it, it keeps showing me a black screen and keep loading.
but my problem isn't like the others, cos it didn't show me message like, "Could not start the camera. Close other applications and try opening camera again".
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Feb 10, 2010
For some reason my camera does not start up. I'm presented with this message:
"could not start the camera. Close other applications and try opening camera again"
Did 2 battery pulls with no success. Recently updated berryweather, but I doubt that's the problem.
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Jun 7, 2010
I can't find the option to silence the click sound when I take a picture.I have the camera on silent too.
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Jul 17, 2011
Model info and OS version: Blackberry 9700 smartphone (3G,Wi-Fi) 6.0 Bundle 1965 v6.0.0.461,Platfrom 6.6.0.137)Apps: Only what comes as default as reset phoneFree space: Memory card = 1.7GB, Device memory = 27.2MBDid a battery pull fix your issue?: No I'm having a problem with my camera on my phone.The error message is 'Could not start the camera. Close other applications and try opening the camera again.'I've tried to do some research on this problem and all I've found relates to not having enough free space or the camera lense becoming loose. I've checked my free space and I think I have enough and I've tried pressing on my camera lense with no suceess. There are definitely no applications running. I've tried restoring my phone to old backups and then updating but still no luck.
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May 5, 2012
When I try to use my camera it comes up with the message Could not start the camera. Close other applications and try opening the camera again.
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Mar 14, 2012
Ive got a Bold 9700 and my keypad is very sensitive as if you type 'K', it'll type it out more times on its own, showing 'Kkkk' and also when i take a picture with flash on it sometimes turns phone off and sometimes flash will just stop working after
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Jul 17, 2012
Is there a way to disable to camera funtion on my Bold 9700?
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Feb 17, 2011
Just made the leap to OS 6 on Vodafone UK. The issue I have is that the AF assist light and flash fires once, and then refuses to again until you do a battery out reboot.
Model info and OS version: Bold 9700 - 6.0.0.448
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Jul 4, 2011
My bb 9700 is really driving me mad! Firstly my camera won't work saying could not start camera close other application and start camera again!Also if I restart my phone, it says uncaught exception application net_rim_bb_phone_app (72)I am very tired, I have tried to switching applications, tried removing back cover and gently pressing the lense nothing worked, reboot as well still same story.I checked my memory on application is 89.6mb free
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Oct 14, 2011
I have a blackberry bold 9700 the camera all of a sudden wen i go into it i am jus seeing a black screen the camera isn't showing at all i went an check it out by a tecnician he says nothing wrong with it dat most bb's the camera just stop works.
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Mar 19, 2010
"Could not start camera please close other applications & try opening the camera again"
I keep getting this message whenever i launch my camera. Initially when i bought the Bold 9700 i did not have a problem but after a month or two it started & since then i tried everything but couldnt get it working. Now i have upgraded the software to 5.0.0.536 & it still gives same error......plz help out i am at my wits end....
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Jan 30, 2010
I seem to be having a problem with the Autofocus function. It works fine for close up pictures i.e. I press the button softly once and the camera focuses then the square goes green to say it focused, then I press again and it takes the picture fine. When I do the same for further away pictures I do the same process but the square never goes green....so the autofocus did not work. Is this normal or am I doing something wrong?
The camera settings are on normal for autofocus BTW.
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Feb 17, 2010
Is there a way to toggle the camera shutter sound on and off?
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Mar 20, 2010
I would like to be able to turn the sound off when the camera snaps a picture.. Is this possible?
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Jun 11, 2010
After i upgrade to OS 743, I can't use the camera anymore? Anybody has the same problem here?
It shows the error message: "Could not start the camera. Close other applications and try opening the camera again."
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May 16, 2011
Camera light suddenly came on. Cannot get it to turn off. Tried setting the light to off, no luck. Pulled the battery while off as well as while on and re-boot without success. As soon as the battery is connected the light comes on.
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Feb 15, 2011
I have recently updated to OS6 on my 9700 and now when I use my camera the flas will only go off once then I have to pull the battery to make it work again
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Jul 9, 2011
Im the unfortunate user of BB9700. I m unable to turn off the camera flash and it stays very bright even the device is turned off.. I pulled out the battery many times and also updated the OS, but still the problem remains same.
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Oct 7, 2012
I own a BlackBerry Bold 9700 that I purchased in the US a couple of years ago. When I downloaded sofware version 6 (in Mumbai), the camera stopped working altogether eventually (first videos and later on pictures). I always get a message " Could not start the camera. Close other applications and try opening the camera again."
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Jan 30, 2010
When I switch on the camera application the track pad doesn't zoom anymore like it used to. The track pad on the screen shows only the + sign on top of the tracking pad but the - sign has disappeared, in the panel it shows zoom at 1.0x. I have pressed the accessory bottom and the function for zoom in and out have disappeared as well. The letter commands on the key board for zooming in and out don't work either. I would appreciate any assistance I can get.
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Apr 3, 2010
i updated to the new os and when i try to start my camera it says unable to start camera try closing other applications and try again i downgraded and then the same thing so i wiped it and then updated it again and the same thing happens dunno think its busted anybody have a idea what it is i even deleted all applications i downloaded and no dice.
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May 29, 2010
Out of nowhere, my camera won't zoom. Neither the trackpad nor vol up/down keys will do it. The pad and keys work otherwise, though.
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Jan 5, 2010
Do all pictures taken by the camera go to memory card? Also do the pictures that were E-Mailed to me and saved, do they also go right to the memory card or to the device memory? Is there a way to send all saved pidctures to memory card or is this automatic?
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Feb 7, 2010
Sometimes my camera button will start the camera, sometimes it wont.Does anyone else have an erratic button?
I just cant work out why one moment it will work and the next it wont.This flipping phone will be the death of me..
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