BB Bold 9700 :: Internet - Cannot Completely Load Many Websites At All
Apr 17, 2010
I have just purchased a new bold 9700 and iam very dissapointed with the web browsing. I had a unlocked storm that I broke. I cannot completely load very many websites at all. The websites seem to load halfway and then stop. Called at&t, they tested the phone said it was fine and they informed me that the bold didnt have the same capabilites as the storm. Can someone let me know if this is true? If so then returning the phone and getting another storm.
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Jun 25, 2012
When connecting to the internet I click on the second last icon on the main Bold screen (Telstra icon).After approximately 20 seconds, the blue "loading" bar at the bottom of the screen reaches 100% but remains sitting at "loading" with a blank white screen. There is no error message, and remains in this mode until I press the end / hang up key to return to the main screen.
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Apr 15, 2010
Attempted various browser settings options and still unable to access secure(https) websites... the message ""... Returned an error when attempting to fulfill your request... I have also attempted access through opera mini, here I manage to get to the https site however the login process fails. Appreciate your guidance in resolving this.. N.B. I had no such problems with my old Nokia E71 ... I was hoping my new BB 9700 is an upgrade...
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Jun 9, 2010
So, my phone has been dead for a few days now. I don't know exactly where to begin. I bought my phone online, but has a service warranty last September 10, 2011. It worked fine, just some few minor problems that didn't really bother me until some people noticed it, like the screen twitching as if the pictures are moving. Not as responsive when not in use, would take a couple of minutes before it would light up if I click the buttons. And phone call won't last more than 10 minutes.
Anyway, so two months ago, I had a problem, my phone just freezed and I kept doing a quick pull which everytime it loads and goes on but still keeps on freezing. Then, finally, an error appeared (JVM Error 102) when the BlackBerry Reboot won't completely load anymore (3/4) then if I click reset or do another quick pull, same thing happens. Got annoyed, so didn't really mind my phone for about three days, until finally I had it and just searched online and tried everything and finally got it to work using JL_Cmder! Which was a blessing then, because nothing got erased and was working fine, and the phone call would last more than 10 minutes, too.
But, now, sadly... I think my phone is now officially dead. After four months from having it, same thing happens, it would freeze and just turn off automatically and if I press the buttons it would not respond. The battery percentage was high, more than 50% and I am positive about that, so I was really weirded out when it would not respond when I click the buttons and it would stay black. So, I did a quick pull. It would work, but then same thing would happen, and I'll do another quick pull. Until, finally it went off...... then there another error occured (JVM Error 545), which by searching online, I thought I could fix it easily like JVM Error 102, but I couldn't or was lazy to do so because I had to wipe it off which I don't want to do, or I didn't research enough. So, again, I left it on for a day, to drain the battery I guess or whatever, because the white screen with the JVM Error 102 won't go anywhere and I don't want to remove my battery. So, after an overnight, the next day it just turned black. I could still turn it on, but it would have that sand timer thingy that inverts when it loads (no idea how to explain it), and then red light would turn on, and off then back again to the sand timer. It would restart itself like that even if I don't do anything. So, I removed the battery... then the next day.... it just died. I would charge it and if I hold the end button the red light would come on, and there it will be, even if I leave it for hours. Nothing will happen but that steady red LED light on
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Jun 17, 2010
Just got my 9700 today, love it! Been messing with it all afternoon. One odd little thing, tho'.the font on websites is soooo tiny its ridiculous. Also my Quicklaunch that I brought over from my other phone, just this tiny little box comes up and again with tiny font. How can I fix this??
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Feb 20, 2010
i bought black berry 9700 bold and i like it but i have a problem that i cant view some numbers and information in some websites (it doesnt show but in my computer everything is ok )for example in this website i cant see some of the information www.msm.gov.com...like what under the gainers list
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Jan 4, 2010
This is my first blackberry so this might be normal but when I look on blogs that have embedded videos on them nothing shows at all. If it wasn't for the site saying look at the video below I wouldn't even know that one exists. I can't see why the videos won't show as generally they are you tube videos anyway.
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Jul 11, 2012
Upgraded to ICS on Monday. Facebook app did not work, so opened up the browser to check if mobile webiste works, it did not. Tried wikipedia.org.surprisingly (and frustratingly) it did not work. Did a factory reset.What i have noticed is, if i use wifi, it works it doesnnot work on data connection. Also everytime i open wikipedia (it does not load obviosly) my cache become more than 5 mb.kept trying different websites...amazon.com did not load toooo installed chrome and tried it no avail.
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Jul 14, 2012
Upgraded to ICS on Monday. Facebook app did not work, so opened up the browser to check if mobile webiste works, it did not. Tried wikipedia.org....surprisingly (and frustratingly) it did not work. Did a factory reset.. What i have noticed is, if i use wifi, it works. it doesnnot work on data connection. Also everytime i open wikipedia (it does not load obviosly) my cache become more than 5 mb!!!! in just 30 seconds!!! Same goes for Facebook app and the mobile website kept trying different websites...amazon.com did not load toooo...installed chrome and tried it
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Jan 21, 2012
My wifi was working fine at caribou a few weeks ago, but all of a sudden it doesn't load web pages. I am connected to the wifi, and at the bottom is loads the bar all the way but doesn't show the website I'm trying to get on. I've tried everything. Don't know what to do. I have a blackberry curve 8520.
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Jan 11, 2012
I am connected to Wi-Fi but unable to connect to the internet like FB,Yahoo or other websites. My sister used to connect to wifi but now that I am using her handset, I cannot do so.
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Oct 20, 2011
I have had no issues with my blackberry internet browser in the past. But now my pages don't load at all - even though my apps like FB, twitter and email work just fine.
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May 3, 2010
The internet browser on my phone has not been working. Every time I try to load a page, it doesn't finish loading.
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Jul 26, 2011
Suddenly, today, while checking email, the screen on the device when completely white (there was absolutely nothing on ther screen - I've read that the WSOD often has a symbol or something on the screen, this was strictly white)So, I pulled the battery from the device for a couple of minutes. Upon replacing the battery into the phone, the LED lights up for a couple of minutes and then the screen proceeds with the typical reboot screen... the "blackberry" with the loading bar. Once the bar is full and loaded, the screen goes black and the LED turns off. From here, the device is completely unresponsive.
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May 26, 2010
I have a program on my Blackberry that I use for work, Salesforce.Com Mobile. I uninstalled the program and then allowed the 9700 to reboot. When I go to download Salesforce.com Mobile again, the software doesn't prompt me for my username or password and just hangs. It's almost as if remnants of the original install were on the phone somewhere and it kept my data.I searched my micro sd card, but didn't see anything there.
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Jan 24, 2012
A couple weeks ago I updated my Bold 9700 to OS 6.0 Bundle 1964 - v6.0.0.461. So far, I love it except that my camera was at first quite flakey and now will not work at all. I'm geting black screen, or gives me the error 'could not start the camera. Close other applications and try opening the camera again'. The video Camera does the same; loads with grey screen and errors with 'Cannot start video camera viewfinder'.
So Far I have:
-deleted all apps shown in BB App World (Wondering if another app was trying to use Camera)
-removed the battery to reboot multiple times
-Reseated my SD card - I can view SD card through phone for picture/music so it does work
-Re-installed OS6 through Desktop software (Update my device -> View other versions -> Install)
-Rolling back to 5.0.0.xxx
-Chang the camera in tech store.
Carrier: Pelephone (Israel)
Bold 9700 OS V5.0.0.680
Free Space 69.6 MB / internal 1.6 GB Media Card.
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Nov 27, 2011
On my Bold 9700 the camera has worked perfectly since I bought it.Now however it will not load - just hangs with the icon going round and round.Have tried re-boot, complete software update to v. 6 - nothing changes.To me it sounds like a hardware failure (well out of guarantee period sadly) but I'm posting this just in case!!
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Apr 4, 2012
my bold 9700 won't fully load. When i try turning on the phone it loads part way then stops..
EDIT: Personal Information such as e-mail is prohibited for your security. review User Guidelines under section "Be careful."
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Mar 4, 2011
A couple days ago I updated my Bold 9700 to OS 6.0 Bundle 1964 - v6.0.0.461. So far, I love it except that my camera was at first quite flakey and now will not work at all. Either it loads up but with a grey screen, or gives me the error 'could not start the camera. Close other applications and try opening the camera again'. The video Camera does the same; loads with grey screen and errors with 'Cannot start video camera viewfinder'.So Far I have:-deleted all apps shown in BB App World (Wondering if another app was trying to use Camera)-removed the battery to reboot multiple times-Reseated my SD card - I can view SD card through phone for picture/music so it does work-Re-installed OS6 through Desktop software (Update my device -> View other versions ->
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Apr 27, 2010
I have this darn sample song by Aeson (whoever the **** that is) and no matter how many times I delete it, it still will show up at some point later on. Its been a couple days but the sample video will show up once in a while too. Its getting so annoying. How do I delete them for good? Also is there a way to delete visual voicemail for good too?
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May 30, 2010
Redirect me to a post that may already be up or useful. First off, I apologize if I am posting a deja vu post. Secondly, I'd like to know if anyone has a fix for my 9700, I have owned this phone for 2 months, one week in to using my bold, I lost all of my info, everything was gone. It went back to the original background pic and everything. It didn't really phase me because I had only had it for a week and had only put in a few contacts.This morning I woke up to my BB plugged into my Macbook, which is the usual site, but when I unplugged the bold 9700 from my macbook everything was gone again, I took it to the bell store and they said there was nothing they could do, and that "that shouldn't happen, did you back up your phone?" I of course haven't had the time to back up my phone and I know it would save me right now but this still should never happen, I was only charging my phone and now everything on my phone is gone. I play JR hockey and all of my hockey connections, emails and texts are in that phone, I literally have 200+ contacts that I need and can't ever get back.
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Oct 1, 2012
I have a BOLD 9700 my trackpad refuses to work. I have tried rebooting, pressing the trackpad 5 times which all worked before but now its completely dead. How to remedy this or how to use my BB without the trackpad...
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Jun 23, 2010
My friend just purchased a Bold 9700. I am going to install a 16GB micro SD card for him. The transfer rate is SO slow and I basically want to fill up the card with music and videos. To put on 10Gb seems like it's gonna take over an hour!! Maybe even two!! Ridiculous!!Would it be possible for me to load up all the music/videos onto the card at my house, then just pop the SD card into his phone with all the media pre-loaded? Or would it not work?
Also, just a side question, but if I fill up the majority of the card (let's say I leave about 1 or 2GB free), would it affect overall general speed of the phone, or is that not affected by the SD capacity?
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Sep 11, 2011
How to use internet on bold9700
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Jul 20, 2010
I have been having issues for the last month or so with my 9700. When I get home none of my internet heavy apps or the browser work. Its not every day. Just intermittently. After multiple calls to T-Mo and verification that there were NO issues in my area (a full 3G area) they finally sent me a replacement 9700. I've had it a week and no problems...until today. Same issue. If I put my phone on 2G it seems to work ok if its on 3G/2G it won't connect to the internet at all.Anyone out there know why this could be happening? I had me first 9700 since November with zero internet connectivity issues.
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Feb 28, 2010
I sold my at&t bold 9700 and bought a t-mobile version, unlocked it and am using it on at&t and I don't have to pay the ridiculous price of 30 per month for internet service on my phone. really I only need the phone for texting, phone calls listening to music and taking some pictures anywayz. Till phone carriers lower their prices. I will never pay 30 a month for smart phone internet again.
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Apr 22, 2010
I've recently upgraded my phone to the Blackberry 9700 (my first BB so I'm completely clueless) and received it yesterday.I also changed my plan to allow internet access.
I registered my phone and was told to turn it off for 2 hours so they can update the sim and everything, which I did. I then turned it on and I can make calls, send texts and all of that, but when I try to access the internet it says 'This is a Wi-Fi service. Please ensure your device has an active Wi-Fi connection and try again'? I'm taking a guess here, but I think this may be because they haven't updated my plan yet?
Also, I went on the browser whilst connected to Wi-Fi, tried to download the app world and it said something along the lines of 'Sorry your device does not meet the system requirements require'. What's going on?
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Apr 22, 2010
Anyone know why I can't go on FaceBook or on the internet at all when the wi-fi is on? It connects to my home wi-fi connection but I can't go on the net.It tells me i need the data plan.I thought wi-fi would give me internet on my phone.
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Oct 30, 2011
This is my first post. I write to you after several weeks of frustration with my phone as well as a million calls with Rogers customer support.
My problem :
1)I cannot browse the internet using the internet browser both on wifi or Roger's data network
2)Facebook app cannot establish a connection to the server
3)When I use the Browser app it will work for like 10 minutes but then all of sudden the internet just stops working.
I believe all of the three observations listed above have the same root cause. What is odd is that BBM works, my email works, BB app world works, I can even browse with the web2go browser - just not the three items I have described above.I really don't want to restore my phone because i have paid apps and i don't want to pay for my apps again.
My failed troubleshooting attempts so far :
1) Removed battery and sim card + reboot. Done it 1,000,000 times - no success
2) Resend service books - no success
I am at ends with the situation.
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Oct 23, 2012
whenever I try to go on internet my 9700 says not enough memory even my we to go.
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Dec 3, 2012
I know this might sound weird, but... I realize that I am addicted to the internet and spend too much time on it, and want to purposefully restrict myself by NOT being able to access the internet at all on my Blackberry Bold 9700.I don't have a data plan, but I log onto my landlord's WiFi using the password he gave me. Therefore, I have internet access through WiFi, but I would like to either get rid of that ability altogether, or find a way to password-protect the browsers (the regular browser and Opera).
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