BB Bold 9700 :: Unable To Receive Any SMS Messages
May 26, 2010
Carrier: T-Mobile
Device: Blackberry 9700
Issue: NOT able to receive any text messages. I can send messages and they are all being delivered. I pulled the battery and re-registered the host routing table. This happened last week, so they replaced the device and SIM in the store. Now it's happening again.Does anyone know what to do? I really don't want to call Tech Support.
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Jul 14, 2010
So I just recently upgraded from the curve 8310 to the new bold 9700 on att literally two days ago and i love it! But one problem i'am having trouble with sending and receiving text messages. I have called att customer care numerous times and powered cycled my phone as many times as I can count but still nothing, I have also checked to see if the "service center" number is correct and it is, I still have no clue what it could be. When i send an sms text message and scroll up to the message it says "sent" and the date and time but i ask the recipient if he/she has received the text but still nothing.
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Sep 16, 2010
I'm having two issues with texting on my Blackberry Bold 9700.
1-I can't send or receive texts from certain contacts (right now it only seems to be from my boyfriend, we're both on At&t).
2-My text threads lock-up. A new text comes in, but I can't actually open the message. I can open all the previous messages, but any message at the top won't open.
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Jan 16, 2010
when i receive messages or emails the led flashes red but only for a set amount of time! i didnt check my phone for a while because the LED wasnt flashing, which i thought meant i didnt have any messages or missed calls! i had a couple of missed calls and messages!is there any way of changing it so it flashed until the message is read?
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Aug 26, 2010
I have just received my new bold 9700 handset. I have set up both my gmail and Hotmail accounts.Unfortunately, I can't seem to receive any mails from my hotmail on my handset even though they do arrive on my hotmail. This is not the case with gmail, which seems to work fine and push the emails to my handset as soon as they arrive. Can any one please help me out here?
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Jul 24, 2010
Just recently I have had some problems sending normal text messages..The problem is when I want to send a text I go to my contacts and try to send a sms message, but instead of opening up a conversation window I get taken straight to my recieved messages... I havent had a problem replying to messages after people have texted me, its iniating the converstation thats not working.
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Feb 25, 2010
whenever i recieve a bbm message i dont get the little red star on the messages icon anymore, im not 100% sure if i did in the first place but it would be odd if i didnt!? emails its the same case i believe (not 100% sure on that one though)i use the imagining mmmooo theme that is in the top 25 free list... does this have an affect upon this?
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Jul 9, 2010
I received my upgrade on Monday - a shiney new Blackberry Bold 9700. After setting it all up and getting the phone how i liked it, I started to notice problems........
My Blackberry messenger either didn't work or sent & received messages hours after they were actually sent.The internet was painfully slow if it loaded at all.
If I tried to make calls it would rarely work either taking forever to connect or when it did try to connect, I would hear a triple beep repeatedly as though there was a problem.When people tried to call me, they would go straight to my voicemail even though I was not on a call and had full signal.
My network provider immediately agreed to replace the handset and get me a new one out the next day and today I received the new handset. I've come home, tried to make a few calls on the handset before setting it up and all I am getting is an SOS symbol where the signal symbol should be and I am not able to make calls or do anything else.
I tried to restore the backed up file from my last handset and although it restored my numbers & text messages as well as my background image & alarms, it has not restored my programmes that I had installed and it has not restored my email and facebook settings. Am I doing something wrong or do I have another faulty handset?
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Aug 5, 2012
My phone is giving me an error. It says Error 28>=28. I'm not able to send or receive any text messages.
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Feb 24, 2010
Recently I have been getting a problem with my 9700 Blackberry. When I make or receive calls, I can not hear anything out of my handset. The person on the other line can hear fine (Usually with me going Hello Hello a million times!) The only time I can hear anything is when I have my bluetooth on or switching it to speakerphone.
I tried doing the soft reset (battery pull when the phone was still on) ...still nothing. Although it did work a couple of times. Its on and off, but recently the situation has gone from bad to worse.Anyone out there with the 9700 with the same issue? It's really annoying and I do use the phone a lot for important calls.
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Sep 3, 2010
My 4 month old Blackberry Bold 9700 bought through Bell Mobility stopped working 2-3 weeks ago; was unable to send/receive calls or text even with the signal strength indicator showing full strength and the 3G symbol showing. Returned the phone to Bell Mobility for repairs and the phone was returned after about 2 weeks, but still not working. We could not find any scratch at all on the glass that covers the LCD display, and phone does not work, so have to wonder if they looked at the right phone. I Called the Bell Mobility service center, and they had the tech at the store reload the software again, third time this was done, still not working. Also reloading software on my phone apparently takes much longer than normal, about one hour.
Tech support at Bell finally told me the phone was not fixable, and gave me a ticket number to get a replacement phone through the Bell Mobility premium plan warranty I had purchased. Called thinking I would finally get a phone that works, but the insurance company that deals with the Bell Mobility warranty said that because the phone is under the one year manufacturers warranty they would not cover it, and it would cost me $150 if they were to replace the phone.
The customer service lady would not tell me what revisit means, but it seems to mean I will not be getting a working Blackberry any time soon. RIM also does not seem to offer or honor a warranty? I find it hard to believe that RIM offers no customer support or warranty on their Blackberry products, but could not find any information on a warranty in the booklets that came with the phone. Either way, the service rep at RIM told me they do not offer warranty repair services for their products and I would have to deal with the company that sold me the phone, Bell Mobility. These Blackberry phones are not cheap, so I cant really afford to buy a few of them for back up.
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Apr 27, 2010
I'm unable to receive or make calls. It says "Initialization Failed" and I have no coverage (SOS). I removed the battery to reset it but it's still not working. What should I do?
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May 3, 2012
tell me if Blackberry Messenger is down? I have been unable to send messages for the last 24 hours from my blackberry bold 9700.
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Jan 29, 2010
I've enjoyed my BlackBerry for about a month now, no problems! However, I no longer see the email message folder. 42 unread messages that I am unable to access.
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Jan 14, 2010
My 9700 recently started not letting me view my new text messages. For example, sometimes I get forwarded chain texts and it won't let me view them, it'll show a random block of text and that's it. And if I try to reply to it, it won't show me my reply, it's only doing this with a few contacts, but it's still extremely annoying.I've tried uninstalling my third party apps and it didn't fix it, is it a setting I have to change or does anyone know anything?
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Jun 7, 2012
1. I cannot receive ringtones or picture message through Bluetooth and can't receive either.
2. My blackberry messenger Pin cannot connect to other blackberry user.
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Mar 30, 2010
So is there a solution about Facebook?i dont receive notifications or anything...is this fixed somehow?
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Feb 23, 2011
I can send picture messages either pics I have taken on the camera or downloaded online. But I am unable to receive them. I've checked security options, firewall etc. Since I can send them no problem, I must have everything enabled but how come I can't receive anything?
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Jul 6, 2012
I am in Italy and I'm getting most of my messages from home in Ireland except I'm not receiving my boyfriends messages?
Info:
iPhone 4
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Jan 16, 2010
It says "Unable to receive or send new messages. Device storage full. Remove data to free memory."It has 21GB of space left.I've made 7 calls since I bought it 7 days ago. I've made 50 text messages. I have 780 songs and 10 videos and 200 pictures. It still has 21GB and says that I have enough storage for everything.I need this message to stop, It keeps popping up every minute. I takes a while to get messages and I've turned it on and off.. I've removed the battery and restarted it.
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Nov 20, 2012
I have a Nokia E71 and I am unable to receive multimedia messages. Some of my friends can send me picture text and I received them with no problem. When the rest of them try to send me a message my phone will light up but the message will not come through
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Jun 24, 2010
I replaced 3 iphone 3g's with 3 new iphone 4's on my family plan. 2 of them are working just fine. The other one is unable to send or receive texts or mms. Anyone else having this problem? Or anyone that can suggest how to fix this? I wonder if I might have misstyped in the ime or SSID info on the at&t page incorrectly on that one unit. This is a non jail broken phone. Just a regular 3g.
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Jul 2, 2010
Is this true, or do I just have a problem? I notice my AT&T friends can send me pictures, but when my Verizon friends send me pics, nothing comes through but the text? Do I need to set something up special? Or is this reality?
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Feb 20, 2010
i was receiving email messages from my gmail account on my blackberry 8900, but after that i it has completely stopped.my blackberry is on t-mobile and os version is v4.6.1.114. Can someone please help?
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Oct 16, 2011
I am unable to send or receive picture messages, not even an option for doing it whether in messages or on the picture itself. The phone is on Orange. I have upgraded the phone to version 5 but still the same.
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Apr 24, 2011
I have been trying to text and receive texts from a friend in Norway. I know that we can both receive and send international texts because we text a mutual friend in Australia. I checked the participating carriers in Norway. His carrier, Netcom, is on that list. Now I have a Blackberry Storm 9530 and he has a Nokia. I'm not sure of the model.
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Aug 26, 2012
I have a Blackberry Torch 9810.I used to be able to BBM before, but for some reason I can't send or receive any messages via BBM.This has gone on for a while. My BBM contacts live in my country and I was able to BBM them all the time before. I don't know why I can't now.
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Mar 31, 2015
I have not had any trouble sending text just receiving them. I have only been notified by one person using an android that they had sent a text which I did not receive. All other text issues have been sent from iphones which my children have. I contacted Straight Talk which is my carrier and they told me that if I could send a text to myself and receive it then it was not my phone. I had a Samsung Proclaim previously and did not have any trouble. I have sent a text to myself as Straight Talk suggested and I received it fine. Both phones were/or are on the Straight Talk plan using verizon towers.
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Nov 1, 2015
Yesterday I updated my phone to 5.1.1 and am unable to send receive messages on my phone. I get lot of important messages. I updated through pc companion suite. Did normal update and restarted my phone.
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Apr 26, 2012
I'm not able to send or receive text messages
Info:
iPhone 4S, iOS 5.1
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May 10, 2012
I can receive text messages from my daughter's iPhone but she can't receive mine - what's up? It's not a problem though with my husband's iPhone.
Info:
iPhone 4S, iOS 5.1.1
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