BB Tour 9630 :: SMS Messages Appearing In Messenger
May 22, 2010
I just updated my Blackberry Tour to the latest OS (v5.0.0.591). I have a huge problem with my sms messages showing up in my Blackberry Messenger. When I sms a contact that is also added to my Blackberry Messenger, the sms messages appear under "Chat." Ok thats fine...BUT when I go to end the chat on the sms conversation, it asks me to delete all messages in chat. SO if I choose yes, I also delete ALL sms messages that I've ever received from that contact. I also noticed that those same contacts that are added to my Blackberry Messenger, when they send me an sms message, it does not show up in the main message list...only the Blackberry Messenger.
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May 7, 2010
got my Blackberry Tour 9630 2 weeks ago and had the following issue which Verizon said was a glitch and that they've never seen it before and gave me a new one...only thing is, i have the same problem on this phone!! Anyone know what the heck is going on and how to fix it??? Problem below:
If i get a text message from someone that is also a BBM contact, I get the text message in my BBM list and it has a text message symbol next to it!!! and in my text message list! i don't need to be told twice that I have a message of some sort and this is VERY annoying!
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Apr 25, 2010
Tour 9630 Telus, Out of the blue I am not able to open blackberry messages (they are received fine) and I cannot start a new conversation with a contact. When I click on the contacts name nothing happens, if I try to "open chat" nothing happens. The only way to send a message is to "Broadcast Message". I have no problems with email or SMS.
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Aug 24, 2010
Recently I was at work, and my blackberry restarted, when it loaded, all my contacts had disappeared, originally i had thought that a filter had been applied, which wasn't that case, when i go to options to select my contact list, it shows that there are 316 entries, but they won't appear in my address book? Any suggestions on what i should do next.I also plugged my bb into desktop manager 6 and it showed that my address book wasn't installed. However i can add new contacts...
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Jan 6, 2010
Recently I have noticed a new icon appearing in the upper-right corner of my screen when making a call. It's a small square that has a series of +s running diagonally across it. I don't know if I've accidentally changed a setting.
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Feb 27, 2011
I have a BB Tour 9630 does anyone know how I can delete all the instant messaging apps. I only download the bb messenger app, but I can't find a delete option when I click menu. I've tried going to setting, apps, until I get to the modules and find bb messenger but there's still no delete option
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Jan 14, 2010
I am having problems with my messenger freezing up on my Tour. It started with the most recent update. It will work fine but then randomly it will not allow me to open current chats. (I can still scroll through names on my list, so the whole screen isn't frozed, I just can't click on anything.) The only thing I can do to "fix" it is a hard reset of my phone, but then its just a matter of time before it freezes again. Happens daily at least.
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Feb 2, 2010
I use Yahoo Messenger on my computer to text a friend on his phone. However, when I leave the house, I'd like to be able to receive any replies that he sends so I use the sign into Yahoo Messenger on my cell phone option, but even though he sends replies, I never receive them on my phone.
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Jan 25, 2010
I've taken photos with the Tour and tried to send the image via Yahoo Messenger. The status of 'Waiting for...to accept file..." stays on forever and doesn't do anything. Speaking to the person on the other end they say it just doesn't download to no request to send picture pops on.
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Jun 7, 2012
I have a blackberry tour 9630 which I bought online. I am in South Africa, so the network I am currently using is Vodacom. The phone is on Verizon network am able to activate my Blackberry Internet Services, but these however, do not work. I am unable to use the Internet or use Blackberry messanager.Vodacom says that they do not support this phone therefore dont have the settings. Is anyone able to assit me or give me advice of how to activate and have a fully functional Internet and Blackberry messenger services?
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Jun 10, 2010
So this all started about two weeks ago. Every time i get a mms message from someone i get it first about 5-10 min after they send it, then again about 1-3 hours after they sent it. Ive tried several battery pulls, with no luck. Im running 5.0.0.591 (I know it has problems, but I couldnt get the Sprint upgrade figured out )
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Jun 15, 2010
I have several contacts on my BBM that work fine individually. I have 1 group set up on my BBM (I'm not the administrator). There are 4 members of this group. This group has been set up for a couple months and was working great until last week. Right now the other 3 members can send and receive messages normally. However, I can only receive messages. No one is getting anything I send the BBM group. We have tried several things to remedy this, but nothing has worked. We have deleted and re-added me to the group. We have started a new group (with the same administrator) and I have started a new group with me as the administrator. Still, no one is receiving my messages. Again, I can individually BBM with these same people no problem.
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Apr 3, 2010
Why does my messages icon take me to a missed calls list and not my SMS messages? To get to SMS I have to "view folders". Please tell me there is a quicker way.
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Jul 1, 2010
hello, I just upgraded my phone to the .732. Everything went smoothly during the upgrade, ever since then I have been having trouble with receiving text messages and MMS messages. I have gone to 3 sites for free ringtones have sent the ring tones to my phone, I have not received anything. I also have setup google voice and I am not getting any text messages from people tht text my google voice number.
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Apr 5, 2010
Is there any way to change the text messaging screen to look like the blackberry messenger screen? I have the tour and I have seen this on the storm.
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Jan 18, 2010
I just got a new tour from verizon to replace my original tour that had trackball issues. I did the device switch with DM and everything seemed to copy over just fine with one exception. I keep getting new messages (both email and sms) and the top bar is showing that I have 6 new messages but they are not actually showing up in my messages.
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Jan 9, 2010
I can see everything the group does but noone sees me.They were able to see my messages before I did a software upgrade to version 4.7.1.61. I've done a couple of battery pulls and they are not working.
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Jul 16, 2010
How many messages can the tour hold? And i have a 2 gb card does that fill with messages when my phone is full i send and receive about 1500 a day.
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Jun 6, 2010
I have an envelope that indicates I have two new messages but I do not. I verified all my message were read, non unread. I did a battery pull twice and it still will not go away.
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Jan 1, 2010
I have my Tour set to delete messages after 15 days. I just noticed that they're not deleting. I've noticed that emails stick around for a month or so before being deleted, but SMS don't delete. It's been set to 15 days since I got it in September, and I still have every SMS sent/received on it
Is this a known bug? Is there a fix for it other than hope it's fixed in the next OS release?
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Jan 3, 2010
I downloaded berrybuzz about a month ago and everything has been working great untill two days ago. Now the LED doesn't light up at all.I have tried battery pulls and that doesn't work. Any ideas. My next thing is to delete the app and redownload it.If someone else has an other idea that would be great.
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Mar 20, 2010
I have recently been on the phone with sprint and i have not been able to receive any messages sms, mms, from att users everyone else is fine this seemed to happen after my number was ported over this week i am a new customer with sprint and the number i had ported over was used from boost that i was running my 8350i with my att friends and family can get my messages but i cannot get theirs anybody else having this problem the advanced tech support for bb at sprint did a master reset and gave me some ## number to enter and th press the call button and had me re-enter two number one being mine and the other with the network this still did not resolve anything i still can not receive any messages and my case is pending wondering if anybody can let me know what might be causing this my phone is only like a week old
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Apr 2, 2010
I searched other topics and clicked the "similar threads" crackberry offered but couldn't find anything that addressed this. I'm running OS 5 (.419, though I have a friend with me who is running the latest Verizon official and duplicates the same annoyance).
When I receive an SMS text message, the LED blinks as it should. But when I open it, it will continue to blink until I either respond or back out of the message. It's a minor annoyance I know, but does anyone have a fix for this?
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Feb 17, 2010
is there any possible way to set or add an app so that my bb tour can send sms messages over 160 characters? i have heard it should let you as long as you send to people that have the same verizon carrier as you but it will not work for me?
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Jan 30, 2010
For some reason when I send a text message it says pending *there is a box next to the message* I check it & still says pending. I can receive them - my husband received all mine hours later. I'm assuming something with a connection - but can't seem to find it.
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Jan 26, 2010
I was wondering if upgrading your OS will delete all of your text messages, including those that you marked as saved?
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Feb 28, 2010
My BB Tour 9630 is showing 1 message unread. However I can't find the message. Also next to the number 1 is an icon I don't recognize. It looks like two small 0's connected by a line. Does anyone know how to clear?
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Feb 26, 2010
I upgraded my tour this morning. Now every text message I get from my twitter account just lumps into one message. you cant tell whats new or what you have read or who they are from , I need to turn that off to go bacl to individual messages. How do I do that.
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Jan 16, 2010
I just used my upgrade on the verizon blackberry tour 9630, I'm a big texter and absolutely LOVED my env2! Any helpful hints? Advice to a new user? I actually will not get my phone till next week.
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Feb 13, 2010
When I go into my "messages" folder, or any of my email folders, there are on 5 listed without scrolling down because the font size is so big. I heard that is a way so more can be shown by decreasing the size.
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Mar 7, 2010
Every time I try to send one, it goes to pending for a short time (occasionally flashing the "sending" symbol but only for about half a second) and then shows the big "X" along with "Retries exceeded" or something like that.
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