BB Tour 9630 :: Messages Not Deleting After X Days
Jan 1, 2010
I have my Tour set to delete messages after 15 days. I just noticed that they're not deleting. I've noticed that emails stick around for a month or so before being deleted, but SMS don't delete. It's been set to 15 days since I got it in September, and I still have every SMS sent/received on it
Is this a known bug? Is there a fix for it other than hope it's fixed in the next OS release?
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Apr 29, 2010
Since installing os 5 on my Verizon 9630, my text messages are being deleted after 2 days even though I am not deleting them. Texts older than 2 days no longer appear when I click on SMS/MMS on my home screen. Is there a setting I dont know about? When I was running 4.7 all my text messages appeared until I manually deleted them.
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Jun 1, 2011
My Torch has been deleting my email messages that are more than 30 days old although I have made setting to keep all my messages as <forever>. I am using gmail and my messages have not been deleted on my gmail.
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Apr 15, 2010
What's up guys!! I've been lurking on this site since I got first blackberry a couple of months ago and the information that you all have given me has been priceless. One question that I can't seem to find the answer to is deleting my browser history. What I need to know is how do I erase the cookies from all the sites that I've been to?
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Jun 9, 2010
I have noticed this multiple times now that random contacts are missing from my address book. Today I got a call from my mother and her contact info was gone as well! I haven't installed any new apps and I haven't gone through and wiped out any of my other old contacts.
I am running .591 and I know that's an oops. Good thing for Verizon's backup assistant! I was able to get the numbers back online.
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Feb 27, 2010
I've read a couple tips on how to delet call logs and while they have worked, I'm still not able to delete the call history that you find when you press the green call key.I've gone into messages, gone into view folder, and selected phone call logs.fter I've pressed delete prior and my call history is gone. However, I still can't figure out how to delet the history I find by pressing that green button
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Mar 9, 2010
I use gmail for my email accounts and there are times when I try and delete and email from my bb using the delete and/or the delete from handheld and on the server function.but the email doesn't delete from the handheld. Is there a reason for this?
Rick Williams
BB Tour 9630
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Jun 10, 2010
So this all started about two weeks ago. Every time i get a mms message from someone i get it first about 5-10 min after they send it, then again about 1-3 hours after they sent it. Ive tried several battery pulls, with no luck. Im running 5.0.0.591 (I know it has problems, but I couldnt get the Sprint upgrade figured out )
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Apr 6, 2010
I am heading out on a cruise next week and i was hoping to easily turn off my primary email accounts, but leave on a secondary one that my office can used only when needed. I am a very heavy email user and at .02 cents a kb, I would need a mortgage to pay for all that email.Will deleting the service books for these accounts stop the email from coming in until I can download all email to my laptop; and then download service books?I am a longtime bb user, but the new BIS interfaces do not have a way to turn specific email accounts on and off like they used to.
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Apr 3, 2010
Why does my messages icon take me to a missed calls list and not my SMS messages? To get to SMS I have to "view folders". Please tell me there is a quicker way.
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Jul 1, 2010
hello, I just upgraded my phone to the .732. Everything went smoothly during the upgrade, ever since then I have been having trouble with receiving text messages and MMS messages. I have gone to 3 sites for free ringtones have sent the ring tones to my phone, I have not received anything. I also have setup google voice and I am not getting any text messages from people tht text my google voice number.
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Jan 18, 2010
I just got a new tour from verizon to replace my original tour that had trackball issues. I did the device switch with DM and everything seemed to copy over just fine with one exception. I keep getting new messages (both email and sms) and the top bar is showing that I have 6 new messages but they are not actually showing up in my messages.
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Jan 9, 2010
I can see everything the group does but noone sees me.They were able to see my messages before I did a software upgrade to version 4.7.1.61. I've done a couple of battery pulls and they are not working.
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Jul 16, 2010
How many messages can the tour hold? And i have a 2 gb card does that fill with messages when my phone is full i send and receive about 1500 a day.
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Jun 6, 2010
I have an envelope that indicates I have two new messages but I do not. I verified all my message were read, non unread. I did a battery pull twice and it still will not go away.
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Jan 3, 2010
I downloaded berrybuzz about a month ago and everything has been working great untill two days ago. Now the LED doesn't light up at all.I have tried battery pulls and that doesn't work. Any ideas. My next thing is to delete the app and redownload it.If someone else has an other idea that would be great.
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Mar 20, 2010
I have recently been on the phone with sprint and i have not been able to receive any messages sms, mms, from att users everyone else is fine this seemed to happen after my number was ported over this week i am a new customer with sprint and the number i had ported over was used from boost that i was running my 8350i with my att friends and family can get my messages but i cannot get theirs anybody else having this problem the advanced tech support for bb at sprint did a master reset and gave me some ## number to enter and th press the call button and had me re-enter two number one being mine and the other with the network this still did not resolve anything i still can not receive any messages and my case is pending wondering if anybody can let me know what might be causing this my phone is only like a week old
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Apr 2, 2010
I searched other topics and clicked the "similar threads" crackberry offered but couldn't find anything that addressed this. I'm running OS 5 (.419, though I have a friend with me who is running the latest Verizon official and duplicates the same annoyance).
When I receive an SMS text message, the LED blinks as it should. But when I open it, it will continue to blink until I either respond or back out of the message. It's a minor annoyance I know, but does anyone have a fix for this?
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Feb 17, 2010
is there any possible way to set or add an app so that my bb tour can send sms messages over 160 characters? i have heard it should let you as long as you send to people that have the same verizon carrier as you but it will not work for me?
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Jan 30, 2010
For some reason when I send a text message it says pending *there is a box next to the message* I check it & still says pending. I can receive them - my husband received all mine hours later. I'm assuming something with a connection - but can't seem to find it.
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Jan 26, 2010
I was wondering if upgrading your OS will delete all of your text messages, including those that you marked as saved?
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Feb 28, 2010
My BB Tour 9630 is showing 1 message unread. However I can't find the message. Also next to the number 1 is an icon I don't recognize. It looks like two small 0's connected by a line. Does anyone know how to clear?
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May 22, 2010
I just updated my Blackberry Tour to the latest OS (v5.0.0.591). I have a huge problem with my sms messages showing up in my Blackberry Messenger. When I sms a contact that is also added to my Blackberry Messenger, the sms messages appear under "Chat." Ok thats fine...BUT when I go to end the chat on the sms conversation, it asks me to delete all messages in chat. SO if I choose yes, I also delete ALL sms messages that I've ever received from that contact. I also noticed that those same contacts that are added to my Blackberry Messenger, when they send me an sms message, it does not show up in the main message list...only the Blackberry Messenger.
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Feb 26, 2010
I upgraded my tour this morning. Now every text message I get from my twitter account just lumps into one message. you cant tell whats new or what you have read or who they are from , I need to turn that off to go bacl to individual messages. How do I do that.
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Jan 16, 2010
I just used my upgrade on the verizon blackberry tour 9630, I'm a big texter and absolutely LOVED my env2! Any helpful hints? Advice to a new user? I actually will not get my phone till next week.
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Feb 13, 2010
When I go into my "messages" folder, or any of my email folders, there are on 5 listed without scrolling down because the font size is so big. I heard that is a way so more can be shown by decreasing the size.
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Mar 7, 2010
Every time I try to send one, it goes to pending for a short time (occasionally flashing the "sending" symbol but only for about half a second) and then shows the big "X" along with "Retries exceeded" or something like that.
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May 9, 2010
I saw last week on Crackberry that some users were seeing their read messages sync properly from gmail onto their BB. Have any Verizon Tour users seen this? Since last week messages I send from the web gmail interface appear on my BB but when I view a message online it doesn't show as read on my BB. Has anyone with Verizon and the Tour gotten this to work properly?
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May 7, 2010
got my Blackberry Tour 9630 2 weeks ago and had the following issue which Verizon said was a glitch and that they've never seen it before and gave me a new one...only thing is, i have the same problem on this phone!! Anyone know what the heck is going on and how to fix it??? Problem below:
If i get a text message from someone that is also a BBM contact, I get the text message in my BBM list and it has a text message symbol next to it!!! and in my text message list! i don't need to be told twice that I have a message of some sort and this is VERY annoying!
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Jan 2, 2010
i upgraded to 5.0 yesterday n have a quick question on the threaded sms. i was wonderin if theres a faster way to scroll to the top of my messages without using the trackball??
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Apr 8, 2010
All the sudden my tour running 5.0 started making this weird polyphonic music sound after my phone rings or when I end a call.What the **** is this? How do I turn it off?
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