BB Tour 9630 :: Messenger Freezes After Last Update

Jan 14, 2010

I am having problems with my messenger freezing up on my Tour. It started with the most recent update. It will work fine but then randomly it will not allow me to open current chats. (I can still scroll through names on my list, so the whole screen isn't frozed, I just can't click on anything.) The only thing I can do to "fix" it is a hard reset of my phone, but then its just a matter of time before it freezes again. Happens daily at least.

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BB Tour :: 9630 How To Delete Messenger

Feb 27, 2011

I have a BB Tour 9630 does anyone know how I can delete all the instant messaging apps. I only download the bb messenger app, but I can't find a delete option when I click menu. I've tried going to setting, apps, until I get to the modules and find bb messenger but there's still no delete option

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BB Tour 9630 :: Yahoo Messenger -Texting

Feb 2, 2010

I use Yahoo Messenger on my computer to text a friend on his phone. However, when I leave the house, I'd like to be able to receive any replies that he sends so I use the sign into Yahoo Messenger on my cell phone option, but even though he sends replies, I never receive them on my phone.

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BB Tour 9630 :: SMS Messages Appearing In Messenger

May 22, 2010

I just updated my Blackberry Tour to the latest OS (v5.0.0.591). I have a huge problem with my sms messages showing up in my Blackberry Messenger. When I sms a contact that is also added to my Blackberry Messenger, the sms messages appear under "Chat." Ok thats fine...BUT when I go to end the chat on the sms conversation, it asks me to delete all messages in chat. SO if I choose yes, I also delete ALL sms messages that I've ever received from that contact. I also noticed that those same contacts that are added to my Blackberry Messenger, when they send me an sms message, it does not show up in the main message list...only the Blackberry Messenger.

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BB Tour 9630 :: Yahoo Messenger And Photos

Jan 25, 2010

I've taken photos with the Tour and tried to send the image via Yahoo Messenger. The status of 'Waiting for...to accept file..." stays on forever and doesn't do anything. Speaking to the person on the other end they say it just doesn't download to no request to send picture pops on.

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BB Tour :: 9630 Unable To Use The Internet Or Messenger

Jun 7, 2012

I have a blackberry tour 9630 which I bought online. I am in South Africa, so the network I am currently using is Vodacom. The phone is on Verizon network am able to activate my Blackberry Internet Services, but these however, do not work. I am unable to use the Internet or use Blackberry messanager.Vodacom says that they do not support this phone therefore dont have the settings. Is anyone able to assit me or give me advice of how to activate and have a fully functional Internet and Blackberry messenger services?

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BB Tour 9630 :: Phone Freezes / Which OS Should I Run?

May 23, 2010

alright so im running .230 forever now and lately its been giving me problems,the phone freezes sometimes, slow other times.what bothers me the most is that I can Record videos, but when i try to play them back it comes back with an error and then i cant even play them back on my computer.so what OS should i run? i know .591 is crap.. so help me out here guys, i need my phone to be reliable again

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BB Tour :: 9630 Freezes While Starting Up

Dec 3, 2010

A few hours ago I uninstalled an app on my Tour, and was asked whether to reboot now or later to complete the process. So I selected to reboot now.The phone turned off and while the white loading symbol was feeling up it all the sudden stopped a little more than halfway loaded. So I removed the battery to try and start the process over and it continues to stop at the same point in loading process and won't turn on. I have never connected my Blackberry to computer before.

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BB Tour :: 9630 Freezes Periodically While Typing?

Feb 27, 2011

In December I got my third replacement 9630 in less than a year. From the first day this one has had a single maddening flaw. If the transmitter is on, after every 25 seconds of typing it freezes for about 10 seconds. I can then type again for another 25 seconds, and then it freezes again. The only way I can use the unit without this happening is to turn off the radio, type my email or text, and then turn on the radio again to transmit. I originally thought the problem might be due to a memory shortage, but then why would the radio setting matter?

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BB Tour 9630 :: Messenger Not Able To Open Messages Or Send To Contacts

Apr 25, 2010

Tour 9630 Telus, Out of the blue I am not able to open blackberry messages (they are received fine) and I cannot start a new conversation with a contact. When I click on the contacts name nothing happens, if I try to "open chat" nothing happens. The only way to send a message is to "Broadcast Message". I have no problems with email or SMS.

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BB Tour 9630 :: Tour Loosing Signal And RIM Sent Software Update

Apr 26, 2010

My Tour is 3 months old. Suddenly calls are dropping in the house and the battery charger is taking 10 hours to charge the spare OEM battery. Running the 5.0.419 and it's been fine. Verizon came out with theirs and it's so bad I went back to 419. Now I have an email from RIM saying new software for the phone is available but it doesn't say what version it is so I'm afraid to load it. Any one else have same issue? Phone was fine after going to the first 5.0 for 2 months but now after having changed from Verizon's 5.0. (been a month or so) the issues started about a week ago.

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BB Tour 9630 :: To Change Text Messaging Screen Like Messenger Screen?

Apr 5, 2010

Is there any way to change the text messaging screen to look like the blackberry messenger screen? I have the tour and I have seen this on the storm.

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BB Tour 9630 :: New User Seeking Helpful Hints For Verizon TOUR 9630

Jan 16, 2010

I just used my upgrade on the verizon blackberry tour 9630, I'm a big texter and absolutely LOVED my env2! Any helpful hints? Advice to a new user? I actually will not get my phone till next week.

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BB Tour 9630 :: How To Initiate OTA Update To 5.0?

Mar 29, 2010

Can I initiate the OTA update to 5.0 or do I just wait for a notification?

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BB Tour 9630 :: PC Not Recognizing BB After 5.0 Update

Feb 11, 2010

I just recently updated my BB Tour to 5.0.After doing the install i plugged in my BB to my USB.BBSAK recognizes it and so does DM But when i click on Start and My Computer the BB isn't recognized in the J drive (Running Windows XP)I installed my mp3 to make sure that the USB port was good.The PC recognized my mp3 Player (so no issues there)I then moved the BB to another USB and i'm still getting the same results Also before i did the update my PC was recognizing My BB in the J Drive.It's only after the update to 5.0 am i having these problems .I was wondering if anyone else is having this problem?

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BB Tour 9630 :: Undo The New Update

Feb 13, 2010

Does anyone know a way to undo it? It's really irritating to me and I think it looks tacky. I liked the look of my Tour when I got it. I absolutely hate how it looks with the blue as the highlight. It was way better before.

I'm really unhappy with how the SMS messages are set up. I don't want to see all my messages to one person grouped together. It's fine for BBM, but I really dislike it for my SMS.

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BB Tour :: 9630 Got Nuked During OS Update?

Sep 22, 2011

The day before yesterday, while making an update of my Tour 9630 OS, suddenly, in the half of updating process, occurred an electrical shut down in my house, and my pc turned "off" without , leaving my BB device totally nuked.Now my 9630 is ded, after put the battery on, just blinks the red LED (on right top of phone) twice, and after 2 seconds repeats the blinking. It continues on that way cyclically. Whe trying to use the loader.exe, my PC does not recognize it. I tried in another PC, laptop, and nothing. The operating system I use is Windows 7.I could not even try to make wipe with JL_cmder, because the problem is that my BB device cannot be recognized by any PC or laptop.

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BB Tour 9630 :: Iheartradio Not Working With New Update

Apr 1, 2010

Installed the new Verizon update a few days ago and iheartradio isnt working.If I choose a channel it says buffering but then doesnt play anything.I have reinstalled and still the same issue.

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BB Tour 9630 :: Keyboard Lock After OS 5.0 Update

Feb 25, 2010

I was wondering if theirs anyway to get back keyboard lock on the tour after you update to OS 5.0?

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BB Tour 9630 :: No Downloaded Themes Since OS 4.7.1.61 Update?

Jan 21, 2010

I've lost my 3rd party themes!I updated my OS to 4.7.1.61 OTA with no problems. I did have to reload a few applications (facebook, myspace, etc) but everything seemed to be working fine. After the update, my screen defaulted back to the original VZW Precision Zen theme. When I accessed the theme list to change it back to the downloaded theme I was previously using, it was gone!! The original BB Precision & VZW were listed, but the theme I downloaded from bplay was not. I checked by application list and sure enough, it was there.I redownloaded the theme from bplay, installed it, pulled the battery and rebooted... nothing, still not listed. I downloaded a theme from App World and did the same nothing, not listed. (I'm somewhat experienced in downloading themes due to multiple device replacements) I contacted bplay who sent me another theme free of charge for my inconvenience. Downloaded, installed, rebooted you guessed it, nothing. Yet all 3 themes showed in my applications list. I contacted the vendor for the App World theme, who told me it worked fine in the simulator with the new OS version, try a device wipe and/or contact my carrier. Onto VZW after 36 hours or so I got a reply telling me to indeed backup, wipe the device, reload, re-register, redownload the theme and retry. I have now done this (which is a real PITA having to reload ALL apps/customizations) and still neither theme works let alone even show up in my themes list. I've only seen one or two other posts for this problem between VZW, BB, & CB Forums, all void of any replies or suggestions. Anyone have a clue out there because the "professionals" seem to have no idea. - Themeless
BlackBerry® 9630
smartphone (3G, CDMA)
v4.7.1.61 (Platform 4.1.0.81)
Cryptographic Kernel v3.8.5.51
Branding Version: 1.0.105.416o
Micro Edition Configuration: CLDC-1.1
Micro Edition Profile: MIDP-2.0
Micro Edition JTWI Version: 1.0
Micro Edition Media Version: 1.1
Micro Edition PIM Version: 1.0
Micro Edition File Version: 1.0
Micro Edition Bluetooth Version: 1.1
Micro Edition Location Version: 1.0.1

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BB Tour 9630 :: OTA Update Will It Wipe Device?

Apr 26, 2010

This might be a stupid question, but I've done some searching and I can't find the answer.I have the Tour 9630, and if I choose to do the OTA update, will it wipe my device? Do I need to backup my e-mail's, contact's, ect?

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BB Tour 9630 :: Update Release Will Be Perfect For Use

Jan 19, 2010

I am going to change from the Storm 2 to the Tour. The Tour 2 sounds nice but I really don't care for the trackpad after using it on the 9700. When you drive a lot the trackpad leans to more mistakes in navigation to me. Wifi is also something I never use. The Storm 2 is a great device but again it is hard for me to use while driving (one hand navigation). Once the 5.0 update is released I believe it will be near perfect for my uses.

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BB Tour 9630 :: Email Folder Gone After 5.0.0.484 Update

Feb 10, 2010

I updated my OS to 5.0.0.484 with no problems, except one...my personal email folder is now gone and I can't figure out how to get it back. Email itself is working fine and new mail showing up in the default 'Messages' folder, but I want to have my personal email folder back.

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BB Tour 9630 :: Curve 8530 / Tour 9630 / Which Is Preferable?

Jul 4, 2010

Which would you all prefer?

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BB Tour 9630 :: Not Being Able To Update OS On Apple Running Windows?

Feb 11, 2010

I dropped the bold and at&terrible and have taken my business to verizon and am the proud owner of a tour last night trying to install 5.0 I seem to have run into an issue using swiss army knife AND DM it wont load past the Loading RAM phase ive done bat pulls re wiped the phone, removed and reinstalled software finally I just said it and went back to verizon 4.7 and I STILL can not get past the loading RAM image.I am running windows xp through VMware on a macbook. I did read somewhere that running windows this way you can NOT update OS's past 5.0 but why would I still be having the same issues trying to install 4.7 anyone care to chime in because for now my phone isnt touring at all.

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BB Tour 9630 :: How To Do Wireless Update Or Delete Icon

Jan 8, 2010

A new icon popped up on my phone randomly and it says to do a wireless update and when i click it it says i have version 4.7.1.61 and it wants me to update to 4.7.1.61 (4.1.0.81) and I don't know what it means at all, so far I've looked through a few threads already posted but nothing thats 100% the same and I don't want to do something to mess up my phone. Can someone help me figure out to update or not to update and if not how to make the icon go away and if I do walk me through what to do please, etc.

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BB Tour 9630 :: Will Version Wireless Automatically Update To 5.0.0.591?

Apr 1, 2010

Will Verizon Wireless automatically update the Tour to 5.0.0.591? I've seen my Tour do some automatic updates randomly before, so I was wondering if this was possible. If not, what's the best way to dl it? I saw the thread above. Can I do it from the Verizon website or the Blackberry Desktop Manager?

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BB Tour 9630 :: Hourglass Continuous For Hours After Update

Mar 31, 2010

I updated my blackberry tour to the 5.0 version i believe through the wireless update. After the update was installed or so i think i returned to my phone to it playing the hourglass constantly and nothing for about 5 hours now. What do i do??

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BB Tour 9630 :: Lost All Outlook Contacts Because Of Update

Mar 31, 2010

Where did all my contacts go from my BB Tour? I upgraded to new and now I can sync by wire. It ask to turn off wireless sync but I can not figure out how to do it. This is a major problem that BB should fix now!

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BB Tour 9630 :: Memo And Tasks Apps Missing After Update

May 7, 2010

I just updated to the latest BB OS for my Sprint Tour and my Memo and Tasks applications have disappeared. The applications are not hidden nor did another wipe and install of the OS help either. I quickly looked at the files in the Core applications list and did not see the memo or tasks app there. Anyone have any idea how I can download the apps?

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BB Tour 9630 :: BIS Stopped Working Connection Profile Wont Update?

Jun 28, 2010

Internet service just went caput all of a sudden, tried battery pull multiple time, connection profile won't update, had them resend svc books and no luck. any ideas?

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