Installed the new Verizon update a few days ago and iheartradio isnt working.If I choose a channel it says buffering but then doesnt play anything.I have reinstalled and still the same issue.
View 5 RepliesInternet service just went caput all of a sudden, tried battery pull multiple time, connection profile won't update, had them resend svc books and no luck. any ideas?
View 6 Replies View RelatedMy Tour is 3 months old. Suddenly calls are dropping in the house and the battery charger is taking 10 hours to charge the spare OEM battery. Running the 5.0.419 and it's been fine. Verizon came out with theirs and it's so bad I went back to 419. Now I have an email from RIM saying new software for the phone is available but it doesn't say what version it is so I'm afraid to load it. Any one else have same issue? Phone was fine after going to the first 5.0 for 2 months but now after having changed from Verizon's 5.0. (been a month or so) the issues started about a week ago.
View 7 Replies View RelatedI just used my upgrade on the verizon blackberry tour 9630, I'm a big texter and absolutely LOVED my env2! Any helpful hints? Advice to a new user? I actually will not get my phone till next week.
View 14 Replies View RelatedThere has been many threads I read about the options menu and turning on the led and bedmode turning off. I tried all those things and my led still isn't working. Is there anything else I still havnt. Done yet. Is it possible for the led to really be broken?
View 6 Replies View RelatedI have a Tour and recently the camera stopped working. The camera application will work, it will autofocus, and when I take the picture it shows up perfect on the screen but the after 2 seconds the picture will completely distort and just be a screen with a bunch of colors going across. Cannot even see the picture. Looks almost like a TV that has no reception. I tried sending the pic and it is still just the static looking screen. I have changed the settings for the picture quality and didnt change anything. I pulled the battery and did a hard restart and no change. Any ideas? I would take it in to Verizon but I bought it 3rd party and it has no warranty.
View 5 Replies View RelatedMy tour was running low on battery last night, so I plugged it in, fell asleep, and had a nap. When I woke up, it was completely dead!No usb cord I have works to charge it, there is no red led lit up when I insert the battery. just nothing. It doesn't connect to the computer, jl_cmder wont connect, and app load wont connect using the trick if jl_cmder doesn't work.I got it first when it came out, or just a few days after, and it was fine. One night I dropped it and some water got in and set off the water sticker inside, but like I said it worked fine nothing happened to it. On the battery, the white sticker with the red line is completely faded to almost just a white sticker?? Is this sticker a heat sensitive one?
View 10 Replies View RelatedUsed to be able to use P or N to go to the prior or next email, but now it's not working. Any suggestions on how to get that back?
View 6 Replies View RelatedI have a tour running OS 5.0.484. I can get my Plantronics 520 headset to pair Fine with the Blackberry but when I try to make a call or get any sound to or from the headset it doesn't work. I've tried the headset on other phones and it works fine. I tried repairing, Pulling the battery, removing all the other profiles and then repairing the device. I've even tried upgrading the OS to .484 from .419 and nothing seems to work. I know the bluetooth has worked in the past just not sure how long it's been since it has stopped working.
View 9 Replies View RelatedCan I initiate the OTA update to 5.0 or do I just wait for a notification?
View 12 Replies View RelatedI just recently updated my BB Tour to 5.0.After doing the install i plugged in my BB to my USB.BBSAK recognizes it and so does DM But when i click on Start and My Computer the BB isn't recognized in the J drive (Running Windows XP)I installed my mp3 to make sure that the USB port was good.The PC recognized my mp3 Player (so no issues there)I then moved the BB to another USB and i'm still getting the same results Also before i did the update my PC was recognizing My BB in the J Drive.It's only after the update to 5.0 am i having these problems .I was wondering if anyone else is having this problem?
View 9 Replies View RelatedDoes anyone know a way to undo it? It's really irritating to me and I think it looks tacky. I liked the look of my Tour when I got it. I absolutely hate how it looks with the blue as the highlight. It was way better before.
I'm really unhappy with how the SMS messages are set up. I don't want to see all my messages to one person grouped together. It's fine for BBM, but I really dislike it for my SMS.
The day before yesterday, while making an update of my Tour 9630 OS, suddenly, in the half of updating process, occurred an electrical shut down in my house, and my pc turned "off" without , leaving my BB device totally nuked.Now my 9630 is ded, after put the battery on, just blinks the red LED (on right top of phone) twice, and after 2 seconds repeats the blinking. It continues on that way cyclically. Whe trying to use the loader.exe, my PC does not recognize it. I tried in another PC, laptop, and nothing. The operating system I use is Windows 7.I could not even try to make wipe with JL_cmder, because the problem is that my BB device cannot be recognized by any PC or laptop.
View 1 Replies View Relatedi just noticed that my phone isn't ringing anymore. only vibrating. after checking it i realized that all of my sounds have stopped working including ringer,alerts,notifications,speakerphone, video sounds, etc.i'm using a 9630 tour running v.5.0.0.591 on vzw. i've searched the forums but haven't had any luck finding the issue unless it is a 5.0 os issue. i updated to 5.0 when vzw pushed it a few weeks ago and the sounds were still working afterward. the last time i can remember hearing sounds was on sunday when i was watching a Internet vid.
View 6 Replies View RelatedAudio jack on my Tour. I have used the headphones that come with the device, a generic set of ear buds and a car adapter. Never had any problem with any of them until this morning. Plugged in the BB headset while at the gym and they never engaged. Music was playing over internal speaker but could not get it to come through headphones.I switched to the generic set but same thing happened. On the way home, same thing happened with the car adapter. I have tried wiggling the jacks when putting them in, battery pull and making sure everything except defaults are closed with no luck.
View 6 Replies View RelatedI feel lame starting yet another specific 5.0 thread but I have been on here since early this morning and a little last night and didnt see this.
There's a few threads talking about the lock screen being different or non-existent on 5.0
I have Keyboard Locker installed and set to lock after 30 secs.. I waited over a minute and it didnt lock. the screen black but it's not locked.
Keyboard locker is a huge app for me to prevent pocket dialing since I dont use a holster and keep it in my pocket.
I just installed the Skype App on my VZW Blackberry Tour 9630. When I try to run it I get: Error Starting Skype_mobile: Module 'Skype_mobile-10' has verification errors.I have rebooted the device and tried reinstalling the app.
View 7 Replies View RelatedI have a Blackberry Tour 9630.The shortcut key of pressing N to go to the next message or pressing U to go to the next unread message is no longer working. However, pressing P to go to the previous message works fine.
View 3 Replies View RelatedI Just got my BlackBerry 9630 Tour 3 days ago and I have used it only numerous times, usually plugged into The wall in The house. Later in The day yesterday The keys and trackball click stopped working, Just weird. The trackball will move The cursor on The screen but Nothing will click or select.I've tried everything from taking out The battery, The SIM card, The SD card, drying it. Nothing seems to work, I even deleted all data on The phone with desktop manager and it still doesn't work.
View 6 Replies View RelatedI have a Unlocked Tour 9630 which I am now using with FIDO . Everything on the phone seems to work EXCEPT . CALLER ID , which is driving me nuts , not knowing whose call I missed.
80% of people calling the phone it will say "UNKNOWN CALLER" . There are only a few of my contacts that their name will appear when calling . The rest of my contacts, although I have their numbers saved in my phone will still appear as "UNKNOWN"
I've done everything from , changing around my Smart Dialing to include my area code and canada as the country code . Encryption is disabled on the phone.
The Phone was originally Set up with VERIZON .
I was wondering if theirs anyway to get back keyboard lock on the tour after you update to OS 5.0?
View 8 Replies View RelatedI am having problems with my messenger freezing up on my Tour. It started with the most recent update. It will work fine but then randomly it will not allow me to open current chats. (I can still scroll through names on my list, so the whole screen isn't frozed, I just can't click on anything.) The only thing I can do to "fix" it is a hard reset of my phone, but then its just a matter of time before it freezes again. Happens daily at least.
View 5 Replies View RelatedI've lost my 3rd party themes!I updated my OS to 4.7.1.61 OTA with no problems. I did have to reload a few applications (facebook, myspace, etc) but everything seemed to be working fine. After the update, my screen defaulted back to the original VZW Precision Zen theme. When I accessed the theme list to change it back to the downloaded theme I was previously using, it was gone!! The original BB Precision & VZW were listed, but the theme I downloaded from bplay was not. I checked by application list and sure enough, it was there.I redownloaded the theme from bplay, installed it, pulled the battery and rebooted... nothing, still not listed. I downloaded a theme from App World and did the same nothing, not listed. (I'm somewhat experienced in downloading themes due to multiple device replacements) I contacted bplay who sent me another theme free of charge for my inconvenience. Downloaded, installed, rebooted you guessed it, nothing. Yet all 3 themes showed in my applications list. I contacted the vendor for the App World theme, who told me it worked fine in the simulator with the new OS version, try a device wipe and/or contact my carrier. Onto VZW after 36 hours or so I got a reply telling me to indeed backup, wipe the device, reload, re-register, redownload the theme and retry. I have now done this (which is a real PITA having to reload ALL apps/customizations) and still neither theme works let alone even show up in my themes list. I've only seen one or two other posts for this problem between VZW, BB, & CB Forums, all void of any replies or suggestions. Anyone have a clue out there because the "professionals" seem to have no idea. - Themeless
BlackBerry® 9630
smartphone (3G, CDMA)
v4.7.1.61 (Platform 4.1.0.81)
Cryptographic Kernel v3.8.5.51
Branding Version: 1.0.105.416o
Micro Edition Configuration: CLDC-1.1
Micro Edition Profile: MIDP-2.0
Micro Edition JTWI Version: 1.0
Micro Edition Media Version: 1.1
Micro Edition PIM Version: 1.0
Micro Edition File Version: 1.0
Micro Edition Bluetooth Version: 1.1
Micro Edition Location Version: 1.0.1
This might be a stupid question, but I've done some searching and I can't find the answer.I have the Tour 9630, and if I choose to do the OTA update, will it wipe my device? Do I need to backup my e-mail's, contact's, ect?
View 4 Replies View RelatedI am going to change from the Storm 2 to the Tour. The Tour 2 sounds nice but I really don't care for the trackpad after using it on the 9700. When you drive a lot the trackpad leans to more mistakes in navigation to me. Wifi is also something I never use. The Storm 2 is a great device but again it is hard for me to use while driving (one hand navigation). Once the 5.0 update is released I believe it will be near perfect for my uses.
View 9 Replies View RelatedI updated my OS to 5.0.0.484 with no problems, except one...my personal email folder is now gone and I can't figure out how to get it back. Email itself is working fine and new mail showing up in the default 'Messages' folder, but I want to have my personal email folder back.
View 3 Replies View RelatedWhich would you all prefer?
View 14 Replies View RelatedWhy doesn't any of my autotext words work? I can't even type it to get my pin for my bbm?
View 6 Replies View RelatedI have a BB Tour 9630 (Verizon) and have an issue with the hyperlinks within the browser sometimes not working. My cursor recognizes that it is over a link and switches to the "hand" indicator however, When I click the trackball to select nothing happens. If I scroll up or down on the page I can sometimes then go back to the link and it will work and they sometimes even work the first time. There doesn't seem to be any pattern to the problem at all. I am sure that it isn't my trackball or sensitivity settings as it functions perfectly in all other areas outside of the browser. I have tried using the Firefox browser instead of BB, I have wiped the phone, rebooted several times and Verizon even replaced the phone for me for this issue. Nothing has helped. I have had two other Tours prior to these last two that did not exibit this problem. Since I am seeing this on another handset I suspect it could be a software issue or possibly related to an app. I currently have 11 apps loaded (NBC, Hockey News, Buzz Me, BerryTourch, Google Maps, Weather Bug, Fidelity Online, The Weather Channel, PHH (Fleet Vehicle), ScoreMobile, and XM / Sirius Radio) and I am running OS v5.0.0.591. Anyone know of any issues with the software or app related causes for this? Anybody else even seen this?
View 6 Replies View RelatedMy email all of a sudden won't work. I have important documents that need to be emailed asap and I can't get to a cpu in time. I'm on a amtrak and won't be home until at least 10 am and it will be too late. My bbm works, my internet works even text but this damn email is acting up.If anyone knows how to fix this pls share the word, I'm in a jam.I have a sprint tour btw, I just spent 2 hrs typing this doc and can't even email it.
View 5 Replies View RelatedThe receptacle the receives the 3.5mm plug in the side of my Tour has suddenly stopped working. Worked Friday, not yesterday. I have tried the ubiquitous battery pull (several times) but no dice.
Tried it with two different headsets, and those headsets on a different devices, so I am sure it is the receptacle.
