BB Tour 9630 :: All Sounds To Stopped Working?
Apr 28, 2010
i just noticed that my phone isn't ringing anymore. only vibrating. after checking it i realized that all of my sounds have stopped working including ringer,alerts,notifications,speakerphone, video sounds, etc.i'm using a 9630 tour running v.5.0.0.591 on vzw. i've searched the forums but haven't had any luck finding the issue unless it is a 5.0 os issue. i updated to 5.0 when vzw pushed it a few weeks ago and the sounds were still working afterward. the last time i can remember hearing sounds was on sunday when i was watching a Internet vid.
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Feb 20, 2010
Since updating to 5.0.0.484 on my Sprint 9630, my individual ringtones for SMS aren't working anymore. Also the top right button to put my phone in "sleep" mode, to concerve battery doesn't work either. Any help? Or ideas to solve this.
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Feb 16, 2010
My tour was running low on battery last night, so I plugged it in, fell asleep, and had a nap. When I woke up, it was completely dead!No usb cord I have works to charge it, there is no red led lit up when I insert the battery. just nothing. It doesn't connect to the computer, jl_cmder wont connect, and app load wont connect using the trick if jl_cmder doesn't work.I got it first when it came out, or just a few days after, and it was fine. One night I dropped it and some water got in and set off the water sticker inside, but like I said it worked fine nothing happened to it. On the battery, the white sticker with the red line is completely faded to almost just a white sticker?? Is this sticker a heat sensitive one?
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Apr 14, 2010
My email all of a sudden won't work. I have important documents that need to be emailed asap and I can't get to a cpu in time. I'm on a amtrak and won't be home until at least 10 am and it will be too late. My bbm works, my internet works even text but this damn email is acting up.If anyone knows how to fix this pls share the word, I'm in a jam.I have a sprint tour btw, I just spent 2 hrs typing this doc and can't even email it.
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May 12, 2010
Blackberry Tour keeps giving me error that password for my email is wrong I'm having the problem now with my hotmail email on my BB since yesterday. I've tried to remove my battery, I've entered it like 30 +times, I even deleted the email from my phone. Now I can't add it back, it keeps saying that it's an invalid password and it can't validate, and to contact hotmail.com. I even changed my password on hotmail.com, I just logged into my hotmail on the actual computer with the correct same password, the same one that my BB won't take. When I put in my password on the email setup page it says, "Processing, please wait..." Then I get this error, "Invalid email address or password. Verify your email address and password. If the error persist, contact hotmail.com. " I have other email accounts on my phone that are working just fine.
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Mar 1, 2010
I am running v5.0.0.419 on Verizon. Never had any issues until this weekend when I can suddenly not connect to any web pages. I always get the "HTTP Error 400: Bad Request" dialog. And under the details "Connection refused". Not sure what to try other than several battery pulls, etc. Again, never had any issues until a few days ago havent loaded any new apps, etc.
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Jun 28, 2010
Internet service just went caput all of a sudden, tried battery pull multiple time, connection profile won't update, had them resend svc books and no luck. any ideas?
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Feb 18, 2010
My browser stopped working - every time i try to go to a website, the browser screen remains white and says "loading" on the bar at the bottom, although the bar does not fill up. All of my other internet programs are working, email, apps, etc.
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Jun 16, 2012
my click sounds and ringer sounds on my iphone4 just stopped working....what can i do to fix it?
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Apr 1, 2011
From time to time I will hear a whistle or a siren or a train whistle. Not a single one of these sounds is listed anywhere in the 9630's list of sounds. Is there anyone who has experienced this and if so do you know how can I stop this? There is no pattern to any of these sounds.
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Aug 31, 2010
This has been happening to me like 5 times now.
The problem is, randomly the phone ringtone, text ringtones, or any ringtones change to 1 ringtone that is like 3 beeps. And if you try to change the ringtoneback to normal, it just says "invalid ringtone, choose another one" or something like that, anyways it doesn't work at all until you hard reset the phone. Is anyone else having this issue? Is there a fix?
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May 10, 2010
So, I've had my Tour for around 8 to 9 months now. its worked pretty well overall. I put it in a Seidio innocase right when I got it and got the matching dock so I can charge it in the case.About 2 weeks ago, it just wouldn't charge on the dock anymore. I can plug it in, and it charges fine.Noone else I know has a Tour so I can't see if theirs will charge on my dock. I can only say that the dock hasn't left my end table in months, hasn't been dropped, and likely isn't the issue.Has anyone else had this happen on the Tour?I'm less than 1 yr with the Tour, but I've NEVER bought the insurance through Verizon. Do, I have ANY recourse here?I believe the last time I investigated the coverage, I understood that there was nearly no reason to have insurance becasue the phone has a year warranty from the manuf, but I must go through Verizon to do anything.I wanna have my ducks in a row before going forward.I also bought the phone on my Amex bluecash which extends my warranties up to an additional year, so if I can find documentation that the phone has a year warranty with RIM, then in another couple months I can make a claim on my AMEX, of course they would only cover what I paid for it which I believe was 100, or maybe 150 as far my card charges show.Not sure which way to go with this.If there is something I can take apart and fix inside, I'm not against attempting that but I dunno what it could be.
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Mar 18, 2010
my BB Tour stopped recognizing the contact alerts I set up. Verizon the cell carrier wasn't any help. I have deleted and reset. Shutdown the phone including disconnecting the battery-nothing helps. Does anyone know how to fix? Phone is a week old-New.
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Mar 20, 2010
My tour was only 5 months old and trackball stopped today. Verizon gave me refurbished phone. Made in Canada instead of mexico.
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May 19, 2012
I have had the phone for a few months and sounds just stopped working. I can still send and receive calls and hear ringtones but all other audio is gone including video, music, text alerts, etc.
Info:iPhone 4S
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Jun 15, 2010
My last message from my hotmail email account to my device was as of 6 pm today.....but I've been seeing emails come into my inbox since then through regular login on the web?...I resent service books and rebooted my device just so I know I'm not going crazy....anyone else with hotmail/msn experiencing this?
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Jun 22, 2011
My ringtone and text alerts have stopped working suddenly. I've not changed any settings; even with the phone sounds on "Loud".
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Jun 6, 2011
The audible notifications and the lock key on my 8900 have quit working. I have resorted to password lock and vibration notifications.
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Aug 27, 2014
my iphone stopped working for one day (died) no lights or sounds , but now the screen is running on apple logo but still on this and n ot open
Info:
iPhone 4S, iOS 6
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Jan 16, 2010
I just used my upgrade on the verizon blackberry tour 9630, I'm a big texter and absolutely LOVED my env2! Any helpful hints? Advice to a new user? I actually will not get my phone till next week.
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Apr 8, 2010
There has been many threads I read about the options menu and turning on the led and bedmode turning off. I tried all those things and my led still isn't working. Is there anything else I still havnt. Done yet. Is it possible for the led to really be broken?
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Feb 17, 2010
I have a Tour and recently the camera stopped working. The camera application will work, it will autofocus, and when I take the picture it shows up perfect on the screen but the after 2 seconds the picture will completely distort and just be a screen with a bunch of colors going across. Cannot even see the picture. Looks almost like a TV that has no reception. I tried sending the pic and it is still just the static looking screen. I have changed the settings for the picture quality and didnt change anything. I pulled the battery and did a hard restart and no change. Any ideas? I would take it in to Verizon but I bought it 3rd party and it has no warranty.
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Mar 10, 2010
Used to be able to use P or N to go to the prior or next email, but now it's not working. Any suggestions on how to get that back?
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Feb 18, 2010
I have a tour running OS 5.0.484. I can get my Plantronics 520 headset to pair Fine with the Blackberry but when I try to make a call or get any sound to or from the headset it doesn't work. I've tried the headset on other phones and it works fine. I tried repairing, Pulling the battery, removing all the other profiles and then repairing the device. I've even tried upgrading the OS to .484 from .419 and nothing seems to work. I know the bluetooth has worked in the past just not sure how long it's been since it has stopped working.
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Jan 18, 2010
Audio jack on my Tour. I have used the headphones that come with the device, a generic set of ear buds and a car adapter. Never had any problem with any of them until this morning. Plugged in the BB headset while at the gym and they never engaged. Music was playing over internal speaker but could not get it to come through headphones.I switched to the generic set but same thing happened. On the way home, same thing happened with the car adapter. I have tried wiggling the jacks when putting them in, battery pull and making sure everything except defaults are closed with no luck.
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Apr 1, 2010
Installed the new Verizon update a few days ago and iheartradio isnt working.If I choose a channel it says buffering but then doesnt play anything.I have reinstalled and still the same issue.
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Mar 30, 2010
I feel lame starting yet another specific 5.0 thread but I have been on here since early this morning and a little last night and didnt see this.
There's a few threads talking about the lock screen being different or non-existent on 5.0
I have Keyboard Locker installed and set to lock after 30 secs.. I waited over a minute and it didnt lock. the screen black but it's not locked.
Keyboard locker is a huge app for me to prevent pocket dialing since I dont use a holster and keep it in my pocket.
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Mar 25, 2010
I just installed the Skype App on my VZW Blackberry Tour 9630. When I try to run it I get: Error Starting Skype_mobile: Module 'Skype_mobile-10' has verification errors.I have rebooted the device and tried reinstalling the app.
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May 13, 2010
I have a Blackberry Tour 9630.The shortcut key of pressing N to go to the next message or pressing U to go to the next unread message is no longer working. However, pressing P to go to the previous message works fine.
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Jul 15, 2012
I Just got my BlackBerry 9630 Tour 3 days ago and I have used it only numerous times, usually plugged into The wall in The house. Later in The day yesterday The keys and trackball click stopped working, Just weird. The trackball will move The cursor on The screen but Nothing will click or select.I've tried everything from taking out The battery, The SIM card, The SD card, drying it. Nothing seems to work, I even deleted all data on The phone with desktop manager and it still doesn't work.
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Jun 17, 2010
I have a Unlocked Tour 9630 which I am now using with FIDO . Everything on the phone seems to work EXCEPT . CALLER ID , which is driving me nuts , not knowing whose call I missed.
80% of people calling the phone it will say "UNKNOWN CALLER" . There are only a few of my contacts that their name will appear when calling . The rest of my contacts, although I have their numbers saved in my phone will still appear as "UNKNOWN"
I've done everything from , changing around my Smart Dialing to include my area code and canada as the country code . Encryption is disabled on the phone.
The Phone was originally Set up with VERIZON .
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