BB Tour 9630 :: Tour Stopped Charging On Seidio Dock?

May 10, 2010

So, I've had my Tour for around 8 to 9 months now. its worked pretty well overall. I put it in a Seidio innocase right when I got it and got the matching dock so I can charge it in the case.About 2 weeks ago, it just wouldn't charge on the dock anymore. I can plug it in, and it charges fine.Noone else I know has a Tour so I can't see if theirs will charge on my dock. I can only say that the dock hasn't left my end table in months, hasn't been dropped, and likely isn't the issue.Has anyone else had this happen on the Tour?I'm less than 1 yr with the Tour, but I've NEVER bought the insurance through Verizon. Do, I have ANY recourse here?I believe the last time I investigated the coverage, I understood that there was nearly no reason to have insurance becasue the phone has a year warranty from the manuf, but I must go through Verizon to do anything.I wanna have my ducks in a row before going forward.I also bought the phone on my Amex bluecash which extends my warranties up to an additional year, so if I can find documentation that the phone has a year warranty with RIM, then in another couple months I can make a claim on my AMEX, of course they would only cover what I paid for it which I believe was 100, or maybe 150 as far my card charges show.Not sure which way to go with this.If there is something I can take apart and fix inside, I'm not against attempting that but I dunno what it could be.

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BB Tour 9630 :: BB Tour Stopped Recognizing Contact Alerts

Mar 18, 2010

my BB Tour stopped recognizing the contact alerts I set up. Verizon the cell carrier wasn't any help. I have deleted and reset. Shutdown the phone including disconnecting the battery-nothing helps. Does anyone know how to fix? Phone is a week old-New.

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BB Tour 9630 :: Not Charging - Turned Charging Indicator Led On With Berrybuzz And Light Didn't Turn On

Jan 1, 2010

I plugged my bb into the wall and for a little bit it was charging fine but then the symbol disappeared. I unplugged and plugged back in which made the clock pop up so I know it connected right. But its still not charging. I turned the charging indicator led on with berrybuzz and the light didn't turn on when I plugged it in.

Meterberry says the temp is 111 degrees. I don't know what the 'normal' ranges are. I'm still under my 30day warranty so do I take it back? Is anyone else having this problem? Its done this before and it eventually charges but something is going on....

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BB Tour 9630 :: New User Seeking Helpful Hints For Verizon TOUR 9630

Jan 16, 2010

I just used my upgrade on the verizon blackberry tour 9630, I'm a big texter and absolutely LOVED my env2! Any helpful hints? Advice to a new user? I actually will not get my phone till next week.

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BB Tour 9630 :: BB Just Stopped Working?

Feb 16, 2010

My tour was running low on battery last night, so I plugged it in, fell asleep, and had a nap. When I woke up, it was completely dead!No usb cord I have works to charge it, there is no red led lit up when I insert the battery. just nothing. It doesn't connect to the computer, jl_cmder wont connect, and app load wont connect using the trick if jl_cmder doesn't work.I got it first when it came out, or just a few days after, and it was fine. One night I dropped it and some water got in and set off the water sticker inside, but like I said it worked fine nothing happened to it. On the battery, the white sticker with the red line is completely faded to almost just a white sticker?? Is this sticker a heat sensitive one?

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BB Tour 9630 :: Trackball Stopped?

Mar 20, 2010

My tour was only 5 months old and trackball stopped today. Verizon gave me refurbished phone. Made in Canada instead of mexico.

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BB Tour 9630 :: Charging Pod - Cheaply Available?

Sep 7, 2010

Any one need a cheap charging pod?

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BB Tour 9630 :: Rapid Charging?

Apr 18, 2010

I recently bought myself another battery and a charger which I got to say that with my usage habits is pretty slick. What is interesting is that my standalone charger takes about 3 to 4 hours to charge up my battery while my phone charges batteries in about an hour.

Obviously the tour is utilizing the rapid charging technology. Does anyone know how this effects the long term battery longevity and daily battery life? I think I might be seeing better battery life with the 4 hour charger.

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BB Tour 9630 :: All Sounds To Stopped Working?

Apr 28, 2010

i just noticed that my phone isn't ringing anymore. only vibrating. after checking it i realized that all of my sounds have stopped working including ringer,alerts,notifications,speakerphone, video sounds, etc.i'm using a 9630 tour running v.5.0.0.591 on vzw. i've searched the forums but haven't had any luck finding the issue unless it is a 5.0 os issue. i updated to 5.0 when vzw pushed it a few weeks ago and the sounds were still working afterward. the last time i can remember hearing sounds was on sunday when i was watching a Internet vid.

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BB Tour 9630 :: Charging After Battery Is 95% Consumed?

Mar 7, 2010

I was told by a friend thats its best to charge the device any chance you can even if its at like 90 or 95%, wouldnt this screw up the battery?

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BB Tour 9630 :: Curve 8530 / Tour 9630 / Which Is Preferable?

Jul 4, 2010

Which would you all prefer?

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BB Tour 9630 :: Stopped Receiving Hotmail To Their Device

Jun 15, 2010

My last message from my hotmail email account to my device was as of 6 pm today.....but I've been seeing emails come into my inbox since then through regular login on the web?...I resent service books and rebooted my device just so I know I'm not going crazy....anyone else with hotmail/msn experiencing this?

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BB Tour 9630 :: Email Suddenly Stopped Working

Apr 14, 2010

My email all of a sudden won't work. I have important documents that need to be emailed asap and I can't get to a cpu in time. I'm on a amtrak and won't be home until at least 10 am and it will be too late. My bbm works, my internet works even text but this damn email is acting up.If anyone knows how to fix this pls share the word, I'm in a jam.I have a sprint tour btw, I just spent 2 hrs typing this doc and can't even email it.

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BB Tour 9630 :: Email Password Stopped Working On BB Only?

May 12, 2010

Blackberry Tour keeps giving me error that password for my email is wrong I'm having the problem now with my hotmail email on my BB since yesterday. I've tried to remove my battery, I've entered it like 30 +times, I even deleted the email from my phone. Now I can't add it back, it keeps saying that it's an invalid password and it can't validate, and to contact hotmail.com. I even changed my password on hotmail.com, I just logged into my hotmail on the actual computer with the correct same password, the same one that my BB won't take. When I put in my password on the email setup page it says, "Processing, please wait..." Then I get this error, "Invalid email address or password. Verify your email address and password. If the error persist, contact hotmail.com. " I have other email accounts on my phone that are working just fine.

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BB Tour 9630 :: Burning Plastic Smell When Charging

Mar 28, 2010

So I'm at work, I plug my Tour in to charge, about 10 minutes later I smell burning plastic. I don't know what went wrong, but the tip of my charger was really hot and was starting to melt. Better believe I'm getting Verizon to replace it! I'm just happy my Tour is unharmed, even if it is about to lose pow.

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BB Tour 9630 :: Message Alerts Not Sounding When Charging?

Jan 19, 2010

I noticed that there are times I do not get an audible when the phone is charging. Whether it's with the home charger the phone came with or a car charger (from Verizon), the majority of the time, I do not hear the alert when a message comes in. This has happened to me with all of my Tours (on my 3rd replacement). I do not have any custom ring tones/alerts. All the alerts I use are the ones that come with the phone. I don't have any 3rd party apps which would affect the tones. Does anyone else experience or hear of this? If so is there a fix to this?

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BB Tour 9630 :: Browser Stopped Working - HTTP Error 400?

Mar 1, 2010

I am running v5.0.0.419 on Verizon. Never had any issues until this weekend when I can suddenly not connect to any web pages. I always get the "HTTP Error 400: Bad Request" dialog. And under the details "Connection refused". Not sure what to try other than several battery pulls, etc. Again, never had any issues until a few days ago havent loaded any new apps, etc.

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BB Tour 9630 :: Squealing/interference While Charging And Using Audio Output

Apr 17, 2010

I love using Pandora while I'm in the car, but it's a battery drain. I use a normal 3.5mm plug for the audio, and all is good. But when I try to charge my Tour at the same time as using it for audio, I get a terrible screech over the music.

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BB Tour 9630 :: BIS Stopped Working Connection Profile Wont Update?

Jun 28, 2010

Internet service just went caput all of a sudden, tried battery pull multiple time, connection profile won't update, had them resend svc books and no luck. any ideas?

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BB Tour 9630 :: Tour Is Typing Hlhlhl On Its Own - Buttons And Trackball Unresponsive

Jan 25, 2010

I have an issue with my BB Tour.When I woke up this mourning and took my bb off the charger.I notice there were HLhlhlhlhlhlhlhlhhlhl type on my bb so I tried to press the esc button and the end button and it didn't work. So I did a Battery pull and let it load up...and that when i found out that my trackball wasn't working.then all a sudden it started to type the HLlhlhlhlhlhlhhlhlh again.So I did a another battery pull and it did it again.So I wiped the phone decided to install 5.0 on my phone and I get the same thing.The only thing I did before my phone went hay wire was a couple days prior.I downloaded a couple free themes and screen saver from BB App World.I thought by doing the battery pull and wipe I would fix it but didn't. I know I didn't get my phone wet or anything can anybody explain this?

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BB Tour 9630 :: Replacement Tour Battery Draining Fast / Running Hot

Aug 2, 2010

This is my third Tour (I just got this one a week ago) and with it sitting in my pocket where I have service, not running ANY applications, it is running hot and draining battery very quickly. Did a battery pull, double checked memory leaks, and nothing is taking care of it. It's draining at about 15% per hour. Any thoughts (other than Tours suck.)

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BB Tour 9630 :: Swapping A Bold 9650 Keyboard / Track Pad With Tour?

Aug 20, 2010

has any one tried swapping out a trackpad in place of the trackball. i know the keyboard would need replaced also.i have found the replacement parts and i have someone who can help me take it apart but was curious if anyones done it ?

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BB Tour 9630 :: Tour Calendar Day View Entries In Future Date?

Jul 14, 2010

I just updated the software on my Blackberry Tour and now my calendar is behaving as it did two software generics ago! Specifically, when I change and appointment to a future date and then save that appointment, the calendar moves to that future date! This is terrible if you are moving several items out to future dates! Previously, the changed entry would just disappear from the screen (moved to the new, future date) and I would remain on the day I was working on.Secondly, when I open a future day in calendar, the “All Day Events” do not show first (as they used to). Instead you have to scroll up to see if there are any of these type events.Does anyone know of a way to change these settings/defaults.

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BB Tour 9630 :: Tour Not Showing Up In Windows Explorer - Media Card

Mar 12, 2010

Just went from a storm 1 to a tour and I am loving it. I can't believe how much more app. memory I have!

However, I cannot get my tour device to show up in windows explorer. It connects and I can browse my media card. There is no drive in windows explorer for the device itself. I can connect to desktop manager and back-up my device memory so I know the computer can read my blackberry device. I upgraded the os with no problems.

I am running vista home premium with blackberry os 5.0 from sprint. I am on verizon. I do have mass storage mode enabled and all of those memory settings set to yes (auto connect, etc.). BBSAK and Blackberry Master Control Program see the device as well. I do not use roxio media manager and it is not installed with my desktop manager. It was too slow and clunky when I had my storm so I never bothered with it.

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BB Tour 9630 :: Missing Feature / Edit Folder On Tour Desktop

Feb 10, 2010

After I installed the new operating system I lost a feature. Both my husband and I have the Tour. For example, if you highlight the Games folder and press the Blackberry options, one Tour can choose "edit folder" and pick a new Icon. The other Tour mine is missing that choice. Any fix? If I create my own folder, I have the feature, but not for my Games, Applications and other folder that were there in the old OS.

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BB Tour 9630 :: Alternative To Keyboard Lock Button On Tour?

Jun 9, 2010

I dropped my Tour and scratched up the bezel, and made the dumb decision to replace it. Long story short, I messed up switching over the buttons, and I stripped the screw putting it back in, so there's no going back to fix it. Now, when I press the keyboard lock button, it doesn't work. I figured out that I can hold down "A" on the homescreen to lock it, but now how do I unlock it?!

And PS: DON'T CHANGE YOUR HOUSING/BEZEL! I would much rather have a dinged up bezel than the situation I'm in now. Looks like I'm stuck with this Tour 'till December. I hope that people listen to my housing advice, and not be naive and ignore others like I did!

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BB Tour 9630 :: Tour Loosing Signal And RIM Sent Software Update

Apr 26, 2010

My Tour is 3 months old. Suddenly calls are dropping in the house and the battery charger is taking 10 hours to charge the spare OEM battery. Running the 5.0.419 and it's been fine. Verizon came out with theirs and it's so bad I went back to 419. Now I have an email from RIM saying new software for the phone is available but it doesn't say what version it is so I'm afraid to load it. Any one else have same issue? Phone was fine after going to the first 5.0 for 2 months but now after having changed from Verizon's 5.0. (been a month or so) the issues started about a week ago.

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BB Tour 9630 :: How To Make Tour Reject All Phone Calls?

Jun 7, 2010

I'm travelling overseas soon and will have the $40 Sprint add-on data package. I don't want to receive phone calls - especially from people who don't know that I'm out of town.What is the best way of making all of these calls go to voicemail automatically?

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BB Tour 9630 :: How To Find My Imei Number On My Tour Sprint

Mar 2, 2010

Im trying to switch my sprint BB to tmobile and i need the imei number but whn i dial #06# it doesnt pop up

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BB Tour 9630 :: Stop Tour From Syncing Contacts To Outlook

Sep 2, 2010

I have BB Tour that is a corporate cell phone and is set up using Microsoft Exchange to receive my corporate e-mails. We use MS Outlook as our mail program.I was just playing around in Outlook trying to figure out how to attach my business card to the end of e-mails I send and soon realized I was looking at all of my personal cell numbers of friends, family etc. in Outlook on my corporate lap top ! Yikes ! I don't want my mom, ex wife, current GF's etc. contact info on my corporate laptop.Is there a way to get my Tour and/or Outlook to stop syncing my phone contacts to my my computer?

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BB Tour 9630 :: Message Bubbles With Curve 8530 Not Tour

Jan 8, 2010

I recently owned the curve 8530 and liked the setting to make the messages appear in bubble format rather then line separated. The Tour that i have now does not have that option. Does anyone know if it exists due to an OS upgrade, or anyway else i can get sms to display in bubbles?

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