BB Tour 9630 :: Message Alerts Not Sounding When Charging?
Jan 19, 2010
I noticed that there are times I do not get an audible when the phone is charging. Whether it's with the home charger the phone came with or a car charger (from Verizon), the majority of the time, I do not hear the alert when a message comes in. This has happened to me with all of my Tours (on my 3rd replacement). I do not have any custom ring tones/alerts. All the alerts I use are the ones that come with the phone. I don't have any 3rd party apps which would affect the tones. Does anyone else experience or hear of this? If so is there a fix to this?
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Aug 23, 2010
I have a BB Tour 9630 with the latest OS installed and 81.1 MB of application memory. The custom ring tones I've set under "Contact Alerts > Phone" work. However, the custom alerts for "Contact Alerts > Messages" don't. I'm supposed to get a sound plus a vibration for certain contacts when in "Phone Only" profile. This doesn't happen.
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Mar 18, 2010
my BB Tour stopped recognizing the contact alerts I set up. Verizon the cell carrier wasn't any help. I have deleted and reset. Shutdown the phone including disconnecting the battery-nothing helps. Does anyone know how to fix? Phone is a week old-New.
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May 27, 2010
My phone continues to vibrate on "all alerts off" and on "silent".
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Jan 31, 2010
I have just one SMS sound and one MMS sound so I know if I'm getting just a plain text or a picure or video message. Just one person in my contacts list...when they were texting me the alert sound is different than the one I have set for my phone but I never went into that contact and changed it so I don't even know how that happened and I don't know how to change it to just match my standard SMS sound. Hopefully this makes sense I'm trying to explain it without sounding too confusing.
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Jan 19, 2010
I have been experiencing an interesting issue since I upgraded to the official 5.0 OS for my 9000. I have my profiles set to play tone A for emails and tone B for SMS messages. (Tone A and Tone B are just generic tones preloaded on the BB for the sake of the explanation - I doubt the particular tone I have set is causing an issue). this worked fine with my older OS, but since the upgrade I have been experiencing random times when the tones will actually revert to tone C (which sounds like BBPro_Sanguine for the record). This occurs without any predictable pattern as a replacement for either tone A or tone B. Sometimes I can go a day without this issue, but the next day I may notice this Tone C alerting me for hours until it reverts back to the proper tone (either A or B depending on if the alert is for an email or SMS), and I have absolutely nothing to do with it reverting to the proper tone. I have tried a battery pull, but the problem persisted.
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Feb 12, 2010
I just got my tour this week, and haven't been able to figure out how to just have vibration when I get emails without the ringtone or chime following after.And I'm talking about when the profile is not on Vibration. I just want the email notifications to be on vibrations when the profile is on active or loud or medium. I didn't have an issue with the Curve in doing this.What am I doing wrong?
I click Sounds Scroll down to ring tones/alerts click ringtones/alerts click messages.Then click the email I want to change the settings to and then I have the following settings:
Ring Tone: BBpro_Sanguine
volume:silent.
led: on
vibration: on
notify me during calls: NO
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Jan 1, 2010
I plugged my bb into the wall and for a little bit it was charging fine but then the symbol disappeared. I unplugged and plugged back in which made the clock pop up so I know it connected right. But its still not charging. I turned the charging indicator led on with berrybuzz and the light didn't turn on when I plugged it in.
Meterberry says the temp is 111 degrees. I don't know what the 'normal' ranges are. I'm still under my 30day warranty so do I take it back? Is anyone else having this problem? Its done this before and it eventually charges but something is going on....
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May 10, 2010
So, I've had my Tour for around 8 to 9 months now. its worked pretty well overall. I put it in a Seidio innocase right when I got it and got the matching dock so I can charge it in the case.About 2 weeks ago, it just wouldn't charge on the dock anymore. I can plug it in, and it charges fine.Noone else I know has a Tour so I can't see if theirs will charge on my dock. I can only say that the dock hasn't left my end table in months, hasn't been dropped, and likely isn't the issue.Has anyone else had this happen on the Tour?I'm less than 1 yr with the Tour, but I've NEVER bought the insurance through Verizon. Do, I have ANY recourse here?I believe the last time I investigated the coverage, I understood that there was nearly no reason to have insurance becasue the phone has a year warranty from the manuf, but I must go through Verizon to do anything.I wanna have my ducks in a row before going forward.I also bought the phone on my Amex bluecash which extends my warranties up to an additional year, so if I can find documentation that the phone has a year warranty with RIM, then in another couple months I can make a claim on my AMEX, of course they would only cover what I paid for it which I believe was 100, or maybe 150 as far my card charges show.Not sure which way to go with this.If there is something I can take apart and fix inside, I'm not against attempting that but I dunno what it could be.
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Jan 8, 2010
I recently owned the curve 8530 and liked the setting to make the messages appear in bubble format rather then line separated. The Tour that i have now does not have that option. Does anyone know if it exists due to an OS upgrade, or anyway else i can get sms to display in bubbles?
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Sep 7, 2010
Any one need a cheap charging pod?
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Apr 18, 2010
I recently bought myself another battery and a charger which I got to say that with my usage habits is pretty slick. What is interesting is that my standalone charger takes about 3 to 4 hours to charge up my battery while my phone charges batteries in about an hour.
Obviously the tour is utilizing the rapid charging technology. Does anyone know how this effects the long term battery longevity and daily battery life? I think I might be seeing better battery life with the 4 hour charger.
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Mar 7, 2010
I was told by a friend thats its best to charge the device any chance you can even if its at like 90 or 95%, wouldnt this screw up the battery?
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Mar 28, 2010
So I'm at work, I plug my Tour in to charge, about 10 minutes later I smell burning plastic. I don't know what went wrong, but the tip of my charger was really hot and was starting to melt. Better believe I'm getting Verizon to replace it! I'm just happy my Tour is unharmed, even if it is about to lose pow.
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Apr 17, 2010
I love using Pandora while I'm in the car, but it's a battery drain. I use a normal 3.5mm plug for the audio, and all is good. But when I try to charge my Tour at the same time as using it for audio, I get a terrible screech over the music.
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Jun 29, 2010
I have a BlackBerry Tour 9630, virtually brand new. I recieved my current phone barely two weeks ago from an insurance claim as my previous phone was stolen.
I was just headed to bed, I checked my phone a final time and had no issued. I always charge my phone on my nightstand next to my bed while I sleep. The instant I plugged the USB end of the power chord into the phone the screen went haywire. The screen is now saturated with a random pattern of colored lines. I cannot see or do anything. I tried battery out restarts and it did nothing. My phone has never been wet, never fallen or had any impacts, and is always in a silicone case. Again, this phone is basically brand new and the problem started the instant I began charging it tonight!What the heck happened and how the heck do I fix it!?
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Mar 21, 2010
My tour beeps as if there is a message but theres no message. Ive been having this issue for over a week. Please tell me that there is a fix for this because it is annoying and I don't know if I am missing the message or if its just a phantom message.
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Jul 27, 2010
I am wondering what is the advantage or necessity of having the Message folder when it appears that it is more or less a duplicate of what is in your email folder. Is there some purpose or advantage to having this folder that I am missing?
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Mar 15, 2010
I deleted all my SMS messages (and I think I deleted two of them without reading them)so I have the visual alert saying that i have 2 unread messages, but no messages. How do I reset this number or this alert?
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Feb 17, 2010
Why are my recieved sms messages an hour behind my acual time zone? My send messages show the actual time, however, when I recieve a message from someone in the same time zone its always an hour behind.
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Jul 30, 2010
Since last week, after I recieved an "event reminder" e-mail from a co-worker, I can NOT get the 1 new message symbol off of my phone. I have gone through ALL of my message folders for days now. I have pulled the battery 5 times. The stupid yellow message symbol with the number 1 WILL NOT GO AWAY! I don't know what to do.
Oh and another thing... after that day, when I try to put my phone on "silent" it still vibrates, and when I put it on "vibrate" it makes sounds!
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May 10, 2010
I just received the "white screen of death" with the new operating system for my tour. I had to go to the Verizon store just to get access to my phone. After rebooting my phone told me that I had 35 new texts and a number of unread messages. I have tried everything short of deleting all of my messages. Does anyone know how I can fix this problem?
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Jan 22, 2010
Every time I try to use an app that requires the internet, one of two messages constantly pop up, sometimes even both. I have the application permissions set to allow. One message is, "The application slacker_radio has attempted to open a connection to a location inside the firewall and outside the firewall which is not allowed by your IT policy." I can only click 'ok' after that. The other message is, "The application (any one of them) has requested a http connection to (whichever site it uses)" Then is has choices: 'Do not ask for http' and 'Do not ask for http to (whichever site it uses)' The second choice is checked by default. I've tried checking both and either box singely. Again, all the application permissions are set to allow for these apps. I've tried Slacker, Poynt, Scoremobile, Weatherbug, and . I didnt bother trying any other app.
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Jun 6, 2010
I have an envelope that indicates I have two new messages but I do not. I verified all my message were read, non unread. I did a battery pull twice and it still will not go away.
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Apr 15, 2010
Got a Tour last month, upgraded to new 5.0.0.whatever software with Verizon, started having phantom new messages.I tried everything--battery pull, searching "unopened only" messages, I even wiped my entire phone and reloaded everything.
Nothing worked and Verizon gave me a new phone but two days later, I'M HAVING THE EXACT SAME PROBLEM!!Does anyone know how to fix this issue?
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Jan 28, 2010
My call log shows missed calls, but never tells me I have a new voicemail, nor is there any icon on the screen that indicates there is a new voicemail waiting. Can someone please tell me how to get notified that I have new messages? Presently I'm having to call my voicemail just to see if there is a message.
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Apr 21, 2010
I have an unread message icon that cannot be deleted. This has only started happening since I downloaded the newest VZW 5.0 patch. I know this thread has been done for multiple reasons but I have tried all the normal fixes.
*Mark all prior unread.
*Search saved
*Multiple battery pulls
*etc etc etc
None of this is working. Anyone know of any other fixes?
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May 26, 2010
We have a BES BB user (9630 v5.0) who is not able to file a messages. When the user opens a message and then does option on that message, the "File" option is listed as an option.Also, when the user goes and views folders, no folders are available...Usually the outlook folder structure is synced downUser is reconciling just fine and everything in BB manager looks good. Carrier sent user a new phone thinking it was the device but user is having same issue with new BB as well. Thus, why they have contacted the BES Admins.
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Sep 4, 2010
On my home screen i have the icon showing on top saying i have 1 message.But i have no messages of any sort. No Emails, No I.M.'s, No BBM's, No SMS or MMS, No Facebook or MySpace.i have checked and double checked all of the above mentioned. I have turned off phone. i have removed battery. i have done the *228 update.
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May 13, 2010
I have a Blackberry Tour 9630.The shortcut key of pressing N to go to the next message or pressing U to go to the next unread message is no longer working. However, pressing P to go to the previous message works fine.
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Jun 13, 2010
When I upgraded to BB OS 5.0 I now have my message indicator default is 10 unread messages. I have gone into SMS, Email, missed calls and have asked to have all messages marked as prior read and it doesn't go away.
so if my day starts with 10 messages marked as unread and I get new ones thru the day it goes up and as I read these messages it goes down BUT never goes below 10.
If I have to reboot due to an app upgrade It may go up, not always but sometimes, I am now @ a steady 14 unread messages according to my message indicator. I really have NO unread messages
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