BB Tour 9630 :: Screen Messed Up After Charging - Saturated With A Random Pattern Of Colored Lines
Jun 29, 2010
I have a BlackBerry Tour 9630, virtually brand new. I recieved my current phone barely two weeks ago from an insurance claim as my previous phone was stolen.
I was just headed to bed, I checked my phone a final time and had no issued. I always charge my phone on my nightstand next to my bed while I sleep. The instant I plugged the USB end of the power chord into the phone the screen went haywire. The screen is now saturated with a random pattern of colored lines. I cannot see or do anything. I tried battery out restarts and it did nothing. My phone has never been wet, never fallen or had any impacts, and is always in a silicone case. Again, this phone is basically brand new and the problem started the instant I began charging it tonight!What the heck happened and how the heck do I fix it!?
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Jun 21, 2011
My blackberry turns to a white screen with coloured lines, I think there's a problem with my screen but it still vibrates and everything. I did the battery pull a lot of times hoping to unfreeze it off the white screen. Ialso plugged it into my computer and it didnt reconize the device.?
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Sep 20, 2011
I am facing this problem with my Nokia N81 just starting from today. Whenever, I slide it to access the keypad, it's screen turns corrupted with funky lines and random things on the screen. What could be the problem? Could it be the hardware or software?
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Jan 1, 2010
I plugged my bb into the wall and for a little bit it was charging fine but then the symbol disappeared. I unplugged and plugged back in which made the clock pop up so I know it connected right. But its still not charging. I turned the charging indicator led on with berrybuzz and the light didn't turn on when I plugged it in.
Meterberry says the temp is 111 degrees. I don't know what the 'normal' ranges are. I'm still under my 30day warranty so do I take it back? Is anyone else having this problem? Its done this before and it eventually charges but something is going on....
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Mar 31, 2010
I got three random reboots in 1hour with it on. Turned it off and no problems
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Jun 9, 2010
I have noticed this multiple times now that random contacts are missing from my address book. Today I got a call from my mother and her contact info was gone as well! I haven't installed any new apps and I haven't gone through and wiped out any of my other old contacts.
I am running .591 and I know that's an oops. Good thing for Verizon's backup assistant! I was able to get the numbers back online.
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May 10, 2010
So, I've had my Tour for around 8 to 9 months now. its worked pretty well overall. I put it in a Seidio innocase right when I got it and got the matching dock so I can charge it in the case.About 2 weeks ago, it just wouldn't charge on the dock anymore. I can plug it in, and it charges fine.Noone else I know has a Tour so I can't see if theirs will charge on my dock. I can only say that the dock hasn't left my end table in months, hasn't been dropped, and likely isn't the issue.Has anyone else had this happen on the Tour?I'm less than 1 yr with the Tour, but I've NEVER bought the insurance through Verizon. Do, I have ANY recourse here?I believe the last time I investigated the coverage, I understood that there was nearly no reason to have insurance becasue the phone has a year warranty from the manuf, but I must go through Verizon to do anything.I wanna have my ducks in a row before going forward.I also bought the phone on my Amex bluecash which extends my warranties up to an additional year, so if I can find documentation that the phone has a year warranty with RIM, then in another couple months I can make a claim on my AMEX, of course they would only cover what I paid for it which I believe was 100, or maybe 150 as far my card charges show.Not sure which way to go with this.If there is something I can take apart and fix inside, I'm not against attempting that but I dunno what it could be.
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Jan 24, 2012
If I don't touch the phone ie make calls txt etc then it will stay on until the battery dies. if I pick it up and use it in anyway after a few minutes it will shut down(red light) and try to restart. and I mean try because it goes into a restart loop but only the timer dial shows up for a second or two and then red light light again. Even if I pull the battery and reinstall it still does not boot. However if I install a different battery(spare) the phone will completely startup. I have tried upgrading the os downgrading the os, unistalling all third party apps nothing helps. PS auto on/off is disabled. And why does putting a different battery in it change anything?
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Sep 19, 2011
I bought X2-01 Almost in less then a month. I liked it and using it well no problem. But I don't know I am unable to use camera since 2 days, Blue, black, white, red lines are coming infront of it. When I start cam it happens automatically. It becomes better when I set camera of x2 to some light etc., but still unable to see from the camera. No night mode etc., even used in day time.
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Mar 23, 2012
My photos and some videos have colored lines through them. Sometimes I only get half the photo. I have pulled the battery and reset the device many many times but nothing changes. I have attached an example photo.
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Mar 19, 2011
Often - but not always - when I use the camera on my E71 I get a series of hovering colored lines over the picture which are visible on the finished photo.
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May 31, 2012
Being glued to her iPhone at all times, my Daughter has managed to drop her's in the bath. It now displays only a random collection of black lines on a white screen. Is it utterly broken? Or is there some way to fix it?
Info:
iPhone 3GS
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Sep 7, 2010
Any one need a cheap charging pod?
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Apr 18, 2010
I recently bought myself another battery and a charger which I got to say that with my usage habits is pretty slick. What is interesting is that my standalone charger takes about 3 to 4 hours to charge up my battery while my phone charges batteries in about an hour.
Obviously the tour is utilizing the rapid charging technology. Does anyone know how this effects the long term battery longevity and daily battery life? I think I might be seeing better battery life with the 4 hour charger.
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Mar 7, 2010
I was told by a friend thats its best to charge the device any chance you can even if its at like 90 or 95%, wouldnt this screw up the battery?
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Mar 28, 2010
So I'm at work, I plug my Tour in to charge, about 10 minutes later I smell burning plastic. I don't know what went wrong, but the tip of my charger was really hot and was starting to melt. Better believe I'm getting Verizon to replace it! I'm just happy my Tour is unharmed, even if it is about to lose pow.
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Jan 19, 2010
I noticed that there are times I do not get an audible when the phone is charging. Whether it's with the home charger the phone came with or a car charger (from Verizon), the majority of the time, I do not hear the alert when a message comes in. This has happened to me with all of my Tours (on my 3rd replacement). I do not have any custom ring tones/alerts. All the alerts I use are the ones that come with the phone. I don't have any 3rd party apps which would affect the tones. Does anyone else experience or hear of this? If so is there a fix to this?
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Apr 17, 2010
I love using Pandora while I'm in the car, but it's a battery drain. I use a normal 3.5mm plug for the audio, and all is good. But when I try to charge my Tour at the same time as using it for audio, I get a terrible screech over the music.
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Jan 23, 2010
I see a lot of publicity pics of the Tour with the bridge splash screen shown, thought I'd like it for a background pic...(My splash screen is the Verizon check from the "Verizon Zen" theme).I have a custom background pic for my Tour, several actually, but was wondering how to get the bridge pic from the "Precision Zen" theme so I could use it as a background pic..Also - Is it possible to "save" and restore a loaded ROM theme??? Like, if I had the AT&T or T-Mobile "Zen" theme, could I load it into my Verizon Tour??? And if I could find a like-minded soul who wanted to swap Tour themes (Verizon, Rogers, T-Mobile, AT&T, etc), how would I swap or add a branded theme?
Just to see the bug-eyed look on my VWZ store tech the next time I pull out my VWZ Tour and ask her a question.
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Jan 16, 2010
I just used my upgrade on the verizon blackberry tour 9630, I'm a big texter and absolutely LOVED my env2! Any helpful hints? Advice to a new user? I actually will not get my phone till next week.
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Jul 8, 2010
My N97 (RM-507) was running so well until this latest OTA firmware update.Now I keep getting random "rainbow" LED pattern reboots occuring at the rate of about 1-2 per day.I'm afraid that I'm going to have to "wipe" the phone memory (hard reset) and reinstall all my programs over again (for about the 10th time!).
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Apr 20, 2015
I got a S6 G920I last week, and I had to return it because the home button was kind of loose, and it was making a fun noise every time I pressed it. Now I have the replacement working fine, but I noticed something rather odd.
When I restart the phone, if I enter my SIM pin and unlock the device immediately after restarting (i.e. without letting the device to turn off the screen) I'm getting overly saturated screen colors, to the point that my wallpaper looks completely different.
The problem goes away after turning the screen off and on, but it's very weird this is happening. I've seen several issues with the S6 screen on the forum but nothing like this.
I'm adding the steps to reproduce (old habit from my QA days) just in case you have time to check it on your device:
1. Press and hold the power button
2. Tap on Restart
3. Immediately after the device restarts, enter you SIM pin (if needed). Don't let the screen turn off.
4. Unlock the device
After step 4. I'm seeing the device with a completely different screen color. Blacks are way too black, and generally looking very weird. As I said the problem goes away after turning off and on the screen.
I'm adding some (very low quality) pictures, so maybe you can notice the issue. In the normal picture, you can see some diamond shapes in the wallpaper, but in the saturated image you can't because of the high contrast colors.
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Apr 24, 2015
So I got a S6 G920I last week, and I had to return it because the home button was kind of loose, and it was making a fun noise every time I pressed it. Now I have the replacement working fine, but I noticed something rather odd.
When I restart the phone, if I enter my SIM pin and unlock the device immediately after restarting (i.e. without letting the device to turn off the screen) I'm getting overly saturated screen colors, to the point that my wallpaper looks completely different.
The problem goes away after turning the screen off and on.
1. Press and hold the power button
2. Tap on Restart
3. Immediately after the device restarts, enter you SIM pin (if needed). Don't let the screen turn off.
4. Unlock the device
After step 4. I'm seeing the device with a completely different screen color. Blacks are way to black, and generally looking very weird. As I said the problem goes away after turning off and on the screen.
I'm adding some (very low quality) pictures, so maybe you can notice the issue. In the normal picture, you can see some diamond shapes in the wallpaper, but in the saturated image you can't because of the high contrast colors.
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Sep 14, 2015
Is it normal when this phone is on auto brightness and direct sun hits it, it makes the screen horribly saturated? The colours look terrible, almost fluorescent. I've had lots of Galaxy flagship phones before and never noticed this.
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Apr 5, 2010
Is there any way to change the text messaging screen to look like the blackberry messenger screen? I have the tour and I have seen this on the storm.
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Jul 4, 2010
Which would you all prefer?
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Feb 15, 2010
The first is in the top left in between the speaker picture and the time, it says the number 1and then a line with two small circles above it at each end, like an upside down pair of glasses.The second is on the right underneath the service bars, and is a circle with 2 lines through it, one horizontal one vertical.These symbols don't appear to be in the manual. any clue what they mean?
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May 14, 2010
I have a Blackberry Tour 9630 for Sprint and I plugged it into my iMac last night to charge via USB and it was perfectly fine the whole time.When i woke up in the morn (the comp also went to sleep all night long) the phone screen was blank (black) and the red LED light was solid with no blinking. I unplugged the phone and the screen stayed blank and the light stayed on. I pressed the power button on the phone and the screen showed the little clock with rotating hands (like it was processing something) and then it went blank again and the LED light came back on.It did this 3 times before i took the battery out.I left the battery out for about 25mins and when i put it back in nothing happened at all. I pressed the power button and still nothing. The only thing that happens is when i plug it back in the comp, the solid red LED light comes back on - but still nothing on the screen.Has anyone experienced this or have any ideas for me? Did i fry the battery by leaving it plugged into a dormant comp?
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Mar 7, 2010
On my old 8830 I could have 18 icons on the home screen I hate wasting time having to press the BlackBerry to see all of my icons
It not an option but it may be a theme if so someone point me to the right direction.
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Aug 2, 2010
Today i took ount my phones battery and placed it back in and the black black ground with "blackberry" cpomes out and it starts to load but the bar stops at about 70%.
i try taking out the battery couple of times and it still didnt work. Any ideas on how to fix it? Thanks youuuuu
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Jan 3, 2010
I am on .230 and I have noticed that with only one of my contacts when I get a text message I get the alert but no notification on my screen. It sux cause if I don't hear it I never know I get a message from this person. What makes it worse is that I get messages from this person all the time so it's not a one in a while issue.
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