BB Tour 9630 :: Email Suddenly Stopped Working
Apr 14, 2010
My email all of a sudden won't work. I have important documents that need to be emailed asap and I can't get to a cpu in time. I'm on a amtrak and won't be home until at least 10 am and it will be too late. My bbm works, my internet works even text but this damn email is acting up.If anyone knows how to fix this pls share the word, I'm in a jam.I have a sprint tour btw, I just spent 2 hrs typing this doc and can't even email it.
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May 12, 2010
Blackberry Tour keeps giving me error that password for my email is wrong I'm having the problem now with my hotmail email on my BB since yesterday. I've tried to remove my battery, I've entered it like 30 +times, I even deleted the email from my phone. Now I can't add it back, it keeps saying that it's an invalid password and it can't validate, and to contact hotmail.com. I even changed my password on hotmail.com, I just logged into my hotmail on the actual computer with the correct same password, the same one that my BB won't take. When I put in my password on the email setup page it says, "Processing, please wait..." Then I get this error, "Invalid email address or password. Verify your email address and password. If the error persist, contact hotmail.com. " I have other email accounts on my phone that are working just fine.
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Feb 16, 2010
My tour was running low on battery last night, so I plugged it in, fell asleep, and had a nap. When I woke up, it was completely dead!No usb cord I have works to charge it, there is no red led lit up when I insert the battery. just nothing. It doesn't connect to the computer, jl_cmder wont connect, and app load wont connect using the trick if jl_cmder doesn't work.I got it first when it came out, or just a few days after, and it was fine. One night I dropped it and some water got in and set off the water sticker inside, but like I said it worked fine nothing happened to it. On the battery, the white sticker with the red line is completely faded to almost just a white sticker?? Is this sticker a heat sensitive one?
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Apr 28, 2010
i just noticed that my phone isn't ringing anymore. only vibrating. after checking it i realized that all of my sounds have stopped working including ringer,alerts,notifications,speakerphone, video sounds, etc.i'm using a 9630 tour running v.5.0.0.591 on vzw. i've searched the forums but haven't had any luck finding the issue unless it is a 5.0 os issue. i updated to 5.0 when vzw pushed it a few weeks ago and the sounds were still working afterward. the last time i can remember hearing sounds was on sunday when i was watching a Internet vid.
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Mar 1, 2010
I am running v5.0.0.419 on Verizon. Never had any issues until this weekend when I can suddenly not connect to any web pages. I always get the "HTTP Error 400: Bad Request" dialog. And under the details "Connection refused". Not sure what to try other than several battery pulls, etc. Again, never had any issues until a few days ago havent loaded any new apps, etc.
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Jun 28, 2010
Internet service just went caput all of a sudden, tried battery pull multiple time, connection profile won't update, had them resend svc books and no luck. any ideas?
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Feb 18, 2010
My browser stopped working - every time i try to go to a website, the browser screen remains white and says "loading" on the bar at the bottom, although the bar does not fill up. All of my other internet programs are working, email, apps, etc.
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Jul 28, 2011
I've had my Blackberry Bold through T-Mobile for over a year and never had problems with the e-mail service. It is set up with my Yahoo account and I have always been able to send and receive email from my phone just fine. Just in the last 24 hours, though, my service stopped working. I cannot send any emails, it errors with that blasted red X, and I cannot receive any new emails even though my email account in itself works -- I send emails from my work account to my Yahoo account on the computer, and I can see the emails are coming in when I check my email on the computer but nothing is registering on my phone.
I've Googled my way through various troubleshooting tips, I've shut the device off and back on, I've removed the battery and SIM card and put it back again, I've tried to go to Manage Internet Email but it says it cannot connect. I've gone to Blackberry Internet Service on the T-Mobile website and it does not show that I have a e-mail account configured, even though I've been using email on my phone the entire time. I try to set up my email there on the website and it says, lo and behold, that that email is already registered on my device! There is nothing wrong with my network connection on the phone, I have full 3G signal or EDGE signal (depending on what part of the room I'm in here at work). I have not changed any settings on my phone at all and my email just stopped working out of nowhere.
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Jun 9, 2010
It worked fine for the first 10months ... Now blammo, nadda!When I type an email (compose new, reply or forward), my email addresses from my contacts now longer auto-magically auto-fill. It doesn't matter what category the contact is from. I've tried alt "rbld" in the contacts. I've restarted about 15times over the last week, even with the almighty battery pull. I've tried re-syncing multiple times. I've removed and re-installed my email accounts. I've spent more time trying to fix it than typing in the dern addresses at this point, it's just so blastedly inconvenient and time consuming with my excessive emailing for work. I'm ready to try a stick dynamite attached to the phone, but thought it was a lil extreme, so I'm asking for help first...
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May 10, 2010
So, I've had my Tour for around 8 to 9 months now. its worked pretty well overall. I put it in a Seidio innocase right when I got it and got the matching dock so I can charge it in the case.About 2 weeks ago, it just wouldn't charge on the dock anymore. I can plug it in, and it charges fine.Noone else I know has a Tour so I can't see if theirs will charge on my dock. I can only say that the dock hasn't left my end table in months, hasn't been dropped, and likely isn't the issue.Has anyone else had this happen on the Tour?I'm less than 1 yr with the Tour, but I've NEVER bought the insurance through Verizon. Do, I have ANY recourse here?I believe the last time I investigated the coverage, I understood that there was nearly no reason to have insurance becasue the phone has a year warranty from the manuf, but I must go through Verizon to do anything.I wanna have my ducks in a row before going forward.I also bought the phone on my Amex bluecash which extends my warranties up to an additional year, so if I can find documentation that the phone has a year warranty with RIM, then in another couple months I can make a claim on my AMEX, of course they would only cover what I paid for it which I believe was 100, or maybe 150 as far my card charges show.Not sure which way to go with this.If there is something I can take apart and fix inside, I'm not against attempting that but I dunno what it could be.
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Mar 18, 2010
my BB Tour stopped recognizing the contact alerts I set up. Verizon the cell carrier wasn't any help. I have deleted and reset. Shutdown the phone including disconnecting the battery-nothing helps. Does anyone know how to fix? Phone is a week old-New.
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Aug 7, 2011
When I turned on my BB tour this morning it hasn't received any email messages. I checked and the network is enabled and working and I can receive calls. I checked my computer and I do have unread emails. Does anyone know what's going on... I did received messages yesterday, so my email set-up is correct.
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Mar 20, 2010
My tour was only 5 months old and trackball stopped today. Verizon gave me refurbished phone. Made in Canada instead of mexico.
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Jun 15, 2010
My last message from my hotmail email account to my device was as of 6 pm today.....but I've been seeing emails come into my inbox since then through regular login on the web?...I resent service books and rebooted my device just so I know I'm not going crazy....anyone else with hotmail/msn experiencing this?
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Oct 3, 2012
I am unable to setup my gmail account because I don't see the 'I want to create or add an email address' option button in the email setup screen..The setup screen only displays 'I want to use a work email account with a BlackBerry Enterprise Server'
Is there a way to add the 'I want to create or add an email address' to the email setup screen.?Do I need to flash the os? how do I do that?
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May 21, 2010
My company is moving all web mail services to webos. Therefore I cannot connect to my company email using my blackberry. Is there a way to automatically forward the messages off an HTC Touch to my Blackberry so that I dont have to carry two phones (the one I like and the one that I need for email)?
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Oct 28, 2012
My MMS suddenly stopped working afterI was trying to send a picture message during a phone call. I cannot send or receive picture messages ever since I attempted to send a picture message during a phone call. I can attach pictures onto a message but once I hit send, the message does not go through and instead I get a red X next to my message. I did not change any of my settings or updated anything. Picture messaging was working fine up until that day. I tried resending my service books and trying to resend a picture message but it still doesn't work. I put my sim card into my old blackberry curve 8900 and tried sending a picture message and it worked, so I am assuming that this is not a network problem but a problem with my bold. I am using an unlocked verizon blackberry bold 9930 on the t-mobile network. I am running OS 7.1 bundle 1737(v.7.1.0.580, Platform 5.1.0.429) (I updated to this OS after my failed attempt of sending picture messages) I also restored by bold to factory settings and resent the service books to see if it would work but it did not. I did a battery pull to see if that changed anything, but I still can't send picture messages.
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Mar 17, 2012
my i-phone 3GS suddenly stopped working no display few minutes back i had spoked to one of my friend from the same phone and after 10-15 mins its completely stopped my charge was 47% before it stopped
Info:
iPhone 3GS, iOS 5.1
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May 28, 2012
iPhone stopped working very suddenly. I tried a hard restart, but no luck.
Info:
iPhone 4, iOS 5.1
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Apr 18, 2011
my 'o' button has suddenly stopped working! It either it stuck and constantly stays pressed down or will not work at all
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May 12, 2015
My micro SD suddenly stopped working (now phone or computer doesnt recognise it) and from that point now a few strange things happen: My battery seems to drain really fastWhen the phone is locked, if i push the home / power button it now takes 4 to 5 seconds for the screen to wake up so I can enter my pinAlmost every time I unlock my phone now it tells me to check the battery cover is correctly sealed.So I am wondering if my s5 fried the SD card possibly? a different SD is recognized fine by the phone.I have tried taking the battery out for a while etc.
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Mar 23, 2012
Suddenly my iphone 4 camra stopped working
Info:
iPhone 4, iOS 4.1
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Jun 6, 2012
My iMessages stopped working. I tried to turn off iMessages and back on, then tried to activate with my email address and when I try to sign in with apple id it goes to the screen where it shows the email address, and when I hit next it displays "verifying" and then goes back to the sign in page. I am currently not in range for cellular signal but I am on wifi. Shouldn't I be able to sign in with just my email address, as now it does not display my phone # because I do not have a cellular signal?
Info:
iPhone 4, iOS 5.1.1
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Jun 18, 2012
My viber suddenly stopped working on iphone 4s. When someone calls me on viber, they can hear me but I cannot hear them. This was working a couple of days ago. I haven't changed any settings
Info:
iPhone 4S, iOS 5.1.1
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May 11, 2012
When I try to get info from phone through advanced settings it says connecting to email settings. It says 'your device had a problem connecting to the server' retrying does not make any difference. I have the latest software (checked) Wi-Fi, is working and so is texting?
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Jul 17, 2012
My hone BB Curve 8310 suddenly stopped working. I pull out the battery but nothing happens. I don't know what's wrong with it and what to do.
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Jun 17, 2014
Yesterday, my iMessages suddenly stopped working (this is how I contact many friends and family). It is partially working - it sends messages from my "appleid" which is my college e-mail address that I no longer have access to, and many people I communicate with do not have. How can I get it to send/recieve iMessages using my phone number again? Â
When I go into Messages, and iMessage, and type in my id, it says "waiting for activation". In the meantime, I can still send/recieve messages using my email, but not my phone number. I have tried rebooting my phone, resetting network settings, resetting all settings, and nothing seems to work. I am constantly connected through wifi, and I cannot figure out the issue.Â
Info:
iPhone 5c, iOS 7.1.1
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Jul 13, 2010
I am new the blackberry and I have a Tour. I have tried to set up the notification settings such that the email is silent and the phone calls are on vibrate- is there a way to do that?
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Mar 13, 2011
I have been using my wi-fi without any problem for around a year now on my curve. I now have the wi-fi logo appear dimmed but not connected and never seems to connect for the past 2/3 days. The internet connection is fine as is working on my laptop with no problems, through wi-fi!
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Oct 18, 2010
I bought a X10 mini/pro on the 10th of December. Was working fine, and yesterday the speaker suddenly stopped working. Can't hear the ring tone while there is an incoming call. Can listen to music through the earphone but not via the speaker. The speaker is dead.
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Mar 16, 2012
Yesterday, I updated the iPhone configuration utility to v 3.5 and I was using the internet via iPhone USB tethering, as soon as the update finished, my iPhone USB tethering stopped working and its not working any more. I am on OS X Lion 10.7.3 using iPhone 4S, iOS 5.1. Now I figured out that running the OS in 32 bit lets me do USB tethering, but in 64 bit the iPhone USB Network Service shows on the right:
"Either the cable for iPhone USB is not plugged in or the device is not responding."
I've tried everything with keeping iTunes running, reinstalling iTunes, re-installing iPhone configuration Utility, but nothing seems to work! I guess the main culprit here is the new iPhone Configuration Utility v 3.5. It is so annoying to see such things breaking existing functionality. It has nothing to do with my Phone, because it works on my other Macbook Pro which I did not update and on my friends Snow Leopard.
Info:
MacBook Pro, Mac OS X (10.7.3), iPhone 4S v 5.1
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