BB Tour 9630 :: Audio Jack Is Not Working?
Jan 18, 2010
Audio jack on my Tour. I have used the headphones that come with the device, a generic set of ear buds and a car adapter. Never had any problem with any of them until this morning. Plugged in the BB headset while at the gym and they never engaged. Music was playing over internal speaker but could not get it to come through headphones.I switched to the generic set but same thing happened. On the way home, same thing happened with the car adapter. I have tried wiggling the jacks when putting them in, battery pull and making sure everything except defaults are closed with no luck.
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Feb 18, 2010
I thought that maybe this problem was related to the .484, but have since installed a .419 based hybrid (Driphter v6.3) and I'm still having the same problem.
What is happening is I am using the headphone jack with an aux cable to plug my BB into an external powered speaker. After every song, the volume will reset itself to a lower volume. Once I click one of the volume buttons, it returns to it's previous volume, but does this after EVERY SINGLE SONG. This occurs while playing music in Slacker, GrooveShark, AND the BB Music player, so it is not related to the software that I am using.
I have checked the options in the media player, and enabled/disabled AUDIO BOOST over and over again and it doesn't make a difference, though every time I enable audio boost, it shows the popup warning about volume levels, I select the box that says "Don't Show me this again", yet, everytime I enable or the audio boost this message still pops up.
This problem is driving me insane, it is impossible to listen to music unless I reset the volume after EVERY SONG. This is a replacement 9630 from Sprint, is it possible that it is the phone itself? Should I get ANOTHER replacement?
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Jun 1, 2010
The receptacle the receives the 3.5mm plug in the side of my Tour has suddenly stopped working. Worked Friday, not yesterday. I have tried the ubiquitous battery pull (several times) but no dice.
Tried it with two different headsets, and those headsets on a different devices, so I am sure it is the receptacle.
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Nov 19, 2010
I'm really confused. The only headphones that fit into the 3.5mm version of my tour are the ones that came with the product. When I went to the Verizon store, they seemed dumbounded and said that only specific models work with the earlier version of the tour.
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Oct 15, 2012
I had this same issue before sending it in for Nokia repair. For some reason my audio from listening to a earphone does not work right. I get a very low echo sound of the music and I don't get any voice. Podcast, I get silence and don't know why I get this issue. It does not have any water damage and has no scratches. I have screen protector on the front and back. Never had this issue with my HTC HD7. Now I did clean the jack input with a earpick and still the same issue. I don't want to send it in again to Nokia repair because I will be with out a phone for 3 weeks. Very upset and if I can't get it working then Samsung or HTC will be my next Windows phone 8 phone.
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Jun 13, 2012
I bought lumia 710 just 2days ago, everything was ok with the phone. But when I tried to listen music with handsfree provided with phone, l found my phone audio jack was not working as handsfree was ok with other devices. My first attempt to go with Nokia brand
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Mar 28, 2010
I'm having an odd problem that started about a month ago - all the videos I record on the tour have no audio. I checked the options and there isn't a "mute" setting - I've changed the audio profile and that doesn't help.I can't figure out why it's recording the video with no sound. The voice recorder works fine so its not the microphone.
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May 21, 2012
Having problems with RAZR and the audio out abilities? I was on a plane a few weeks ago, put my headphones in and couldn't figure out why I had no sound... turns out all my neighbors heard it cause it was coming out of the speaker... Then when I got back to the US last week, I put it in my car dock and it doesn't send audio to the cable and plays only thru the speaker as well.
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Jan 4, 2010
Can someone please explain the details of this phone's 3.5mm audio jack? I read somewhere that you need to use a dongle or something? How does this work? I searched for more details but with no luck. I might buy this phone today.
I was looking into using the audio jack in this phone to connect to the audio jack in my car, to play music directly off the phone. Has this been tried by any of Samsung Jack's owners?
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May 28, 2010
i have noticed recently that after i receive a video or txt msg with sound that after i view the msg and get a call or use my ptt and hang up it plays the sound from the msg. it stops after i do a restart but what cases it?
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Apr 14, 2010
Anyone please tell me how you can load an audio book onto your bb. I have books download in Itunes. But so for some reason they won't load onto my phone. I have tried using the media manager on my desktop. But when I open it up the area is grayed out,
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Apr 17, 2010
I love using Pandora while I'm in the car, but it's a battery drain. I use a normal 3.5mm plug for the audio, and all is good. But when I try to charge my Tour at the same time as using it for audio, I get a terrible screech over the music.
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Nov 9, 2011
I've been using my Moto Droid, running Android 2.2.2 for some time now. Up until recently, I've been able to use it to listen to Pandora and mp3s loaded onto the phone. Now, any time I plug a set of headphones into the audio jack, the audio is really distorted. It sounds like a channel is out or something, and this happens across all volume levels. It pretty much sounds like you're listening to music underwater. Doesn't matter if it's streaming adio through Pandora or mp3 audio. When I unplug the headset (any headset, mind you) and go to external speaker, the audio is fine.
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Jan 16, 2010
I just used my upgrade on the verizon blackberry tour 9630, I'm a big texter and absolutely LOVED my env2! Any helpful hints? Advice to a new user? I actually will not get my phone till next week.
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Apr 8, 2010
There has been many threads I read about the options menu and turning on the led and bedmode turning off. I tried all those things and my led still isn't working. Is there anything else I still havnt. Done yet. Is it possible for the led to really be broken?
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Feb 17, 2010
I have a Tour and recently the camera stopped working. The camera application will work, it will autofocus, and when I take the picture it shows up perfect on the screen but the after 2 seconds the picture will completely distort and just be a screen with a bunch of colors going across. Cannot even see the picture. Looks almost like a TV that has no reception. I tried sending the pic and it is still just the static looking screen. I have changed the settings for the picture quality and didnt change anything. I pulled the battery and did a hard restart and no change. Any ideas? I would take it in to Verizon but I bought it 3rd party and it has no warranty.
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Feb 16, 2010
My tour was running low on battery last night, so I plugged it in, fell asleep, and had a nap. When I woke up, it was completely dead!No usb cord I have works to charge it, there is no red led lit up when I insert the battery. just nothing. It doesn't connect to the computer, jl_cmder wont connect, and app load wont connect using the trick if jl_cmder doesn't work.I got it first when it came out, or just a few days after, and it was fine. One night I dropped it and some water got in and set off the water sticker inside, but like I said it worked fine nothing happened to it. On the battery, the white sticker with the red line is completely faded to almost just a white sticker?? Is this sticker a heat sensitive one?
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Mar 10, 2010
Used to be able to use P or N to go to the prior or next email, but now it's not working. Any suggestions on how to get that back?
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Feb 18, 2010
I have a tour running OS 5.0.484. I can get my Plantronics 520 headset to pair Fine with the Blackberry but when I try to make a call or get any sound to or from the headset it doesn't work. I've tried the headset on other phones and it works fine. I tried repairing, Pulling the battery, removing all the other profiles and then repairing the device. I've even tried upgrading the OS to .484 from .419 and nothing seems to work. I know the bluetooth has worked in the past just not sure how long it's been since it has stopped working.
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Apr 18, 2011
Can I give audio out through my xperia pro 3.5mm jack to car aux port or amplifier input? Is any problem face my pro do like that? That means it cause any overload or sound ic problem?
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Apr 28, 2010
i just noticed that my phone isn't ringing anymore. only vibrating. after checking it i realized that all of my sounds have stopped working including ringer,alerts,notifications,speakerphone, video sounds, etc.i'm using a 9630 tour running v.5.0.0.591 on vzw. i've searched the forums but haven't had any luck finding the issue unless it is a 5.0 os issue. i updated to 5.0 when vzw pushed it a few weeks ago and the sounds were still working afterward. the last time i can remember hearing sounds was on sunday when i was watching a Internet vid.
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Apr 1, 2010
Installed the new Verizon update a few days ago and iheartradio isnt working.If I choose a channel it says buffering but then doesnt play anything.I have reinstalled and still the same issue.
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Mar 30, 2010
I feel lame starting yet another specific 5.0 thread but I have been on here since early this morning and a little last night and didnt see this.
There's a few threads talking about the lock screen being different or non-existent on 5.0
I have Keyboard Locker installed and set to lock after 30 secs.. I waited over a minute and it didnt lock. the screen black but it's not locked.
Keyboard locker is a huge app for me to prevent pocket dialing since I dont use a holster and keep it in my pocket.
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Mar 25, 2010
I just installed the Skype App on my VZW Blackberry Tour 9630. When I try to run it I get: Error Starting Skype_mobile: Module 'Skype_mobile-10' has verification errors.I have rebooted the device and tried reinstalling the app.
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May 13, 2010
I have a Blackberry Tour 9630.The shortcut key of pressing N to go to the next message or pressing U to go to the next unread message is no longer working. However, pressing P to go to the previous message works fine.
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Jul 15, 2012
I Just got my BlackBerry 9630 Tour 3 days ago and I have used it only numerous times, usually plugged into The wall in The house. Later in The day yesterday The keys and trackball click stopped working, Just weird. The trackball will move The cursor on The screen but Nothing will click or select.I've tried everything from taking out The battery, The SIM card, The SD card, drying it. Nothing seems to work, I even deleted all data on The phone with desktop manager and it still doesn't work.
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Jun 17, 2010
I have a Unlocked Tour 9630 which I am now using with FIDO . Everything on the phone seems to work EXCEPT . CALLER ID , which is driving me nuts , not knowing whose call I missed.
80% of people calling the phone it will say "UNKNOWN CALLER" . There are only a few of my contacts that their name will appear when calling . The rest of my contacts, although I have their numbers saved in my phone will still appear as "UNKNOWN"
I've done everything from , changing around my Smart Dialing to include my area code and canada as the country code . Encryption is disabled on the phone.
The Phone was originally Set up with VERIZON .
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Feb 15, 2015
I can't connect anything via the headset jack so I cannot play music except though the phone's speakers....
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Jul 4, 2010
Which would you all prefer?
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Jan 14, 2010
Why doesn't any of my autotext words work? I can't even type it to get my pin for my bbm?
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Apr 22, 2010
I have a BB Tour 9630 (Verizon) and have an issue with the hyperlinks within the browser sometimes not working. My cursor recognizes that it is over a link and switches to the "hand" indicator however, When I click the trackball to select nothing happens. If I scroll up or down on the page I can sometimes then go back to the link and it will work and they sometimes even work the first time. There doesn't seem to be any pattern to the problem at all. I am sure that it isn't my trackball or sensitivity settings as it functions perfectly in all other areas outside of the browser. I have tried using the Firefox browser instead of BB, I have wiped the phone, rebooted several times and Verizon even replaced the phone for me for this issue. Nothing has helped. I have had two other Tours prior to these last two that did not exibit this problem. Since I am seeing this on another handset I suspect it could be a software issue or possibly related to an app. I currently have 11 apps loaded (NBC, Hockey News, Buzz Me, BerryTourch, Google Maps, Weather Bug, Fidelity Online, The Weather Channel, PHH (Fleet Vehicle), ScoreMobile, and XM / Sirius Radio) and I am running OS v5.0.0.591. Anyone know of any issues with the software or app related causes for this? Anybody else even seen this?
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