BB Tour 9630 :: How To Load An Audio Book On Device

Apr 14, 2010

Anyone please tell me how you can load an audio book onto your bb. I have books download in Itunes. But so for some reason they won't load onto my phone. I have tried using the media manager on my desktop. But when I open it up the area is grayed out,

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BB Tour 9630 :: No Audio On Videos Recorded With Tour?

Mar 28, 2010

I'm having an odd problem that started about a month ago - all the videos I record on the tour have no audio. I checked the options and there isn't a "mute" setting - I've changed the audio profile and that doesn't help.I can't figure out why it's recording the video with no sound. The voice recorder works fine so its not the microphone.

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BB Tour 9630 :: Book-Marks / Book-marks Pages Doesn't Appear On Menu

Feb 10, 2010

Do you know why on some web pages, "bookmarks" or "bookmark page" doesn't appear on the menu. I can't seem to figure out any consistence.

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BB Tour 9630 :: Can Images Load On Pages Automatically?

Jul 15, 2010

BB Tour Every email i get that has an image(s) like from stores , advertisements , etc. I need to press the BB button, go to Get images. s there a way to set the phone so I get the images without (so they load automatically) without going to the BB button every time.

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BB Tour 9630 :: Address Book Contact Twice With Same Numbers

Jun 9, 2010

I don't know how it happened but when I was composing an SMS message I noticed that I have the same contact twice with the same numbers. Some of the contacts are just copies and some have a facebook name on it. I have tried deleting and reinstalling facebook but the issue is still there. My question is: is there I way I can quickly delete all this duplicate contacts without doing it one by one?

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BB Tour 9630 :: Backup Address Book To SIM Card?

Mar 3, 2010

Messing around with my Tour and I see there's an option for SIM Address Book. What's it used for and how do I copy my entire contact list over to it?

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BB Tour 9630 :: Audio Jack Is Not Working?

Jan 18, 2010

Audio jack on my Tour. I have used the headphones that come with the device, a generic set of ear buds and a car adapter. Never had any problem with any of them until this morning. Plugged in the BB headset while at the gym and they never engaged. Music was playing over internal speaker but could not get it to come through headphones.I switched to the generic set but same thing happened. On the way home, same thing happened with the car adapter. I have tried wiggling the jacks when putting them in, battery pull and making sure everything except defaults are closed with no luck.

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BB Tour 9630 :: Playing Audio After Disconnect

May 28, 2010

i have noticed recently that after i receive a video or txt msg with sound that after i view the msg and get a call or use my ptt and hang up it plays the sound from the msg. it stops after i do a restart but what cases it?

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BB Tour 9630 :: Contacts In Address Book Disappeared On Adding New Email Account

May 13, 2010

I think about 90% of my contacts in my address book on my Tour had all of a sudden disappeared. Yes, I didn't do anything and it's gone! Well this is what happened. I added a new email account to my BB and it was "activating" the email account. There was also a new icon that showed up while "activating". After about 20 minutes it's done "activating" and the icon was gone. So I thought everything was fine and dandy. The next day, I was told that my windows live account kept on signing in and out on it's own every few minutes. I made a call using speed key and there was no name for the number (the call did go through though). So I went to my address book and saw that 90% of my contacts had disappeared. That's what happened. I did not do a back up before I added a new email account to BB.

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BB Tour 9630 :: 9630 As Your Best Conference Device

Jan 1, 2010

IMO, since I purchased my Tour - 9630 about a month ago, I believe it to be the best device for conference calls other than your PC and Windows Office Communicator.

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BB Tour 9630 :: Audio Volume Resetting Via Headphone Jack

Feb 18, 2010

I thought that maybe this problem was related to the .484, but have since installed a .419 based hybrid (Driphter v6.3) and I'm still having the same problem.

What is happening is I am using the headphone jack with an aux cable to plug my BB into an external powered speaker. After every song, the volume will reset itself to a lower volume. Once I click one of the volume buttons, it returns to it's previous volume, but does this after EVERY SINGLE SONG. This occurs while playing music in Slacker, GrooveShark, AND the BB Music player, so it is not related to the software that I am using.

I have checked the options in the media player, and enabled/disabled AUDIO BOOST over and over again and it doesn't make a difference, though every time I enable audio boost, it shows the popup warning about volume levels, I select the box that says "Don't Show me this again", yet, everytime I enable or the audio boost this message still pops up.

This problem is driving me insane, it is impossible to listen to music unless I reset the volume after EVERY SONG. This is a replacement 9630 from Sprint, is it possible that it is the phone itself? Should I get ANOTHER replacement?

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BB Tour 9630 :: Squealing/interference While Charging And Using Audio Output

Apr 17, 2010

I love using Pandora while I'm in the car, but it's a battery drain. I use a normal 3.5mm plug for the audio, and all is good. But when I try to charge my Tour at the same time as using it for audio, I get a terrible screech over the music.

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BB Tour :: Device Address Book Not Installed?

May 24, 2011

I synch to MS Outlook on Desk top. suddenly Tour states Address Book is not installed. How do I reinstall?

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BB Tour 9630 :: Is This A 3G Device?

Sep 15, 2010

I just recently upgraded from the Curve 8330 and it still says 1XEV. My friend who works at VZW says it is 3G, if it is, it feels slow to me.

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BB Tour 9630 :: 5.0 OS For Device

Mar 29, 2010

I received a download notification weeks ago to my BlackBerry for a new software update and have been unable to download it. It keeps telling me to try it from My BlackBerry Desktop -- i have and it does do it.

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BB Tour 9630 :: Best For Resetting Device?

Jan 2, 2010

I now have 3 programs that can reset my device - Quickpull, Quicklaunch and Meterberry.I am curious if they all do the same thing, or is one better than the other.I am definitely keeping QL and was wondering if I even need the other 2? I do like MB as it notifies you when your mem, battery etc is low.

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BB Tour 9630 :: How Often To Charge Device

Jun 29, 2010

I've had my blackberry for awhile but I havnt heard about how often you should charge it. Does it matter? I can't let it go completely dead cause when its almost dead it stops receiving. I have a cradle charger I put it on everyday when I go to bed. I was going to get a siedo exntended battery but I didn't want to mess it up by charging too much.

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BB Tour 9630 :: Device Has No 3G Icon?

Feb 21, 2010

Is there a reason why I don't have a 3G icon on my Tour even though I am in a 3G coverage area?

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BB Tour 9630 :: Cannot Dial *100# Or *122# From Device

Apr 21, 2010

Hi all..I can't dial *100# (the interactive menu command from mobile provider)
when I push the dial button, it will make a normal suppost not to make a suppost to send the command to the network to get the interactive menu..

anyone facing the same problems?does this have any solutions?I already called my service provider and they said that it was a common problems..even when there re two same model blackberry, 1 can dial and the other one can't..

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BB Tour 9630 :: Device Won't Run Application

Feb 2, 2010

I've noticed that no matter how many times I try to close facebook it stays open and seems to slow my Tour down to a crawl. Constantly getting the spinning clock now. I've tried reinstalling facebook but that didn't help. Facebook isn't worth not having my Tour work but at that the same time why am I paying for a device that won't run apps without issues? It's really strange because nothing has changed and yet all of a sudden this issue has popped up. I also tried a battery pull but that seemed to make the problem worse, not better. After the battery pull I got the clock for about 10 minutes and the device was slow for a while after that

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BB Tour 9630 :: How Do Device Can Be Put In Airplane Mode?

Feb 12, 2010

I going on a plane. How do I put the device in airplane mode so I can play the games.

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BB Tour 9630 :: OTA Update Will It Wipe Device?

Apr 26, 2010

This might be a stupid question, but I've done some searching and I can't find the answer.I have the Tour 9630, and if I choose to do the OTA update, will it wipe my device? Do I need to backup my e-mail's, contact's, ect?

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BB Tour 9630 :: Cannot Change SMS Ringtone For Device

Aug 11, 2010

I can get all of my ringtones to change (phone, email, mms, etc) but I cannot get my SMS ringtone to change. I'll click the sound icon in the upper left hand corner, go to Set Ring Tones/Alerts>Messages>SMS Text and change the ringtone and then save it, but once I look in my phone book to verify it all of my ringtones are stuck on "Sanguine". The only way I can change my ringtone for my whole phone book is to go through and individually change the ringtone for each person.

A couple of months ago I had downloaded CrunchSMS, which I read on other threads may be the cause of the problem, but I deleted it shortly after downloading it. I have also taken out my battery and media card and done a full reboot.

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BB Tour 9630 :: Factory Reset Through The Device

Jan 16, 2010

I do not have my cable at home, and I am having the same problem. I am without a phone for at least the weekend.

There is no way to factory reset through the device? Old blackberry devices had this.

Also all I did was upgrade an app through blackberry's app store. How can that cause such a critical issue?

Is RIM working on that? I see this problem is very wide spread, makes you wonder what kind of QA work is being done on the dvices.

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BB Tour 9630 :: Network Is Configuring Device / Device Couldn’t Be Registered With Wireless Network

Mar 17, 2010

What it says is this.."Provisioning Status".."The network is configuring your device".then it says "Your device could not be registered with the wireless network. contact your wireless service provider",but i can call and receive sms!Any suggestions?

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BB Tour 9630 :: Stopped Receiving Hotmail To Their Device

Jun 15, 2010

My last message from my hotmail email account to my device was as of 6 pm today.....but I've been seeing emails come into my inbox since then through regular login on the web?...I resent service books and rebooted my device just so I know I'm not going crazy....anyone else with hotmail/msn experiencing this?

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BB Tour 9630 :: How To Set Device On Non Private Number Option

May 6, 2010

My phone number has been set to private and I do not know how to make it non private. I do not have anything in Options like General Settings and Restrict my number.

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BB Tour 9630 :: Separate Ringer For Each Profile Possible In Device?

Apr 28, 2010

I just wanted to make sure that I'm not missing something here.... It appears that for each notification (e.g. each email address, the phone ringer, the calendar alarm, SMS text notification, etc.) you choose 1 setting that carries through to all the different "profiles" (e.g. loud, normal, vibrate), and that when you set it on the different profiles, it merely changes the volume of the ringer and whether or not it vibrates?

On my Curve 8330, I had to set each ringer in EACH profile, so if I wanted I could have BBPro1 as the phone ringer for "Loud," and BBPro2 as the phone ringer for "Normal," and BBPro3 as the phone ringer for "Medium," etc.... The Tour does not have this, does it?

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BB Tour 9630 :: Your Device Encountered A Problem With This Application

May 27, 2010

Haven't been receiving e-mails most of today. Went to e-mail settings to check on what was up and received the above message. Sent an e-mail from my BB to myself and haven't gotten it yet, although my BB says it sent. I've tried alt-caps-del reboot and battery pull. Same problem. Internet browser works fine. I haven't installed or deleted any apps or anything.

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BB Tour 9630 :: Device Manager Not Giving Option To Download OS 5

Feb 3, 2010

I downloaded the file but my blackberry manager doesnt give me the option to download the 5.0 just gives me the 4.7 one.

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BB Tour 9630 :: Device Showing 1X Instead Of 1XEV On Signal Portion

Mar 18, 2010

My tour on the signal portion of my tour has shown my phone to be 1X instead of 1XEV...anybody else notice that with their tours or any other blackberry handset? Or is it just a Verizon thing?

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