BB Tour 9630 :: Factory Reset Through The Device
Jan 16, 2010
I do not have my cable at home, and I am having the same problem. I am without a phone for at least the weekend.
There is no way to factory reset through the device? Old blackberry devices had this.
Also all I did was upgrade an app through blackberry's app store. How can that cause such a critical issue?
Is RIM working on that? I see this problem is very wide spread, makes you wonder what kind of QA work is being done on the dvices.
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May 8, 2010
I have a Blackberry Tour with the new 5.0 from VZW on it. I want to reset the phone to the factory out of the box settings. I can't figure out how to do it. I found the instructions for the 4.7 OS but the steps are not the same. I don't want to use BBSak or anything. There has to be a way just using the phone, right?
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Jan 25, 2010
I ran over my Blackberry Tour, rendering the screen unusable.
I can access the device from Desktop Manager, and I can run exe.Autoloader/factoryreset from the Windows command prompt.
However, this does not remove the Verizon phone number from the device. Verizon won't work with the phone because the screen is cracked.
What's the correct way to wipe the Verizon data from the command prompt?
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Jan 1, 2010
IMO, since I purchased my Tour - 9630 about a month ago, I believe it to be the best device for conference calls other than your PC and Windows Office Communicator.
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Apr 3, 2010
I'm about to lose it completely with this error. I've tried so many "fixes" but none of them work. Here's my problem:
My phone loads up and:
I get an old background I've never used
I cannot make a call
I cannot open my email
I cannot open my text
I cannot open my voicemail
I cannot open my browser
All attempts to do so freeze my phone and result in the unhappy "App Error 523" with the only option to reset.
It gets better...
Battery Pulls do nothing.
All attempts to connect to my PC result in the unhappy error.
All attempts to do a diagnosis result in the unhappy error.
I really have no idea what to do and all technical support from blackberry leads to dead ends and no result.
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Jan 31, 2010
Pioneer Tour 9630 I cannot get into the phone for any OS Version, I assume it is relatively current as the phone is less than two months old.
A battery pull did not fix the issue
The apps I loaded were google earth, a GPS Navigation system, ESPN, and weather.
All my phone will do is show a white screen with Error 503 Reset. I have tried taking the battery out and that did not work. All it get is a white screen with a little timer in the middle for 3 or 4 minutes.
It will not connect or do anything with the desktop manager. I have tried the launcher to get it connected, but to no avail.
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Apr 20, 2010
I had the sotweare problem that everyone has been having lastley yesterday an i couldt fix it in anyway and today i was like wat the heck let me give it another try to i plug my phone in the computer open desktop manager (5.0) an i pressed aplication loader and update softwear an it had some new 5.0 (i already was using 5.0) so i clicked on it and it reset my phone and now it works perfect but im missing my browser.
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Jun 8, 2010
I would like to go back to square one with the sound profiles. I was wondering if anyone could tell me how to reset them back to defaults without doing a complete wipe of my system.
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Sep 5, 2012
I want to know hou to reset to factory settings and still want to use phone but with my detail
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Sep 11, 2014
i restored the back up of phone when it load, there was no service and it doesn't show carrier.  i reset my phone(reset factory), when i insert sim card, it says: "device unknown, and that I have to contact an apple store.."
Info:
iPhone 5s, iOS 7.1.2
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Jul 19, 2010
So my Sprint Blackberry Tour 9630 takes on average 13-15 minutes with a battery pull reset. I love the phone, and have no complaints about it except for this issue. I've had plenty of blackberries and this is taking the longest. I have no clue as to why it takes so long - I dont have any apps really installed, and no pictures/music, etc. loaded.
Anyone have any thoughts or ideas how I can make it run faster?This is the stats of my phone:
5.0.0.624 OS
914.6mb of free space (917.7mb total)
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Feb 14, 2010
I have 600+ contacts. I have set a default ringtone for everyone but not everyone rings with this tone? How can i set everyone for this ringtone or reset the ringtones?
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Jun 21, 2010
I have a Blackberry tour 9630, and for no logical reason it started saying "insert SIM card" after I reset the phone. I've tried a battery pull, and that did nothing. In fact, I have no idea if my service provider, US Cellular, even uses a SIM card. Is this something I will have to discuss with my service provider or is this something I can fix? I can't seem to even see a SIM card on the phone.
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Sep 15, 2010
I just recently upgraded from the Curve 8330 and it still says 1XEV. My friend who works at VZW says it is 3G, if it is, it feels slow to me.
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Mar 29, 2010
I received a download notification weeks ago to my BlackBerry for a new software update and have been unable to download it. It keeps telling me to try it from My BlackBerry Desktop -- i have and it does do it.
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Aug 13, 2010
My N97 is updated to the latest. I go to MENU-->>APPLICATIONS-->>SW UPDATE, it scans for updates and shows 'ALL APPLICATIONS ARE UPTODATE'. Now then, if i reset the device with a *#7370#, will it delete these updates as well? Not that i intend to reset my device, just curious world laughs with you. Cry, and the world laughs louder.
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Jun 3, 2015
I have tried factory reset 3 times now and still the device keeps on restarting on its own if it goes to sleep mode ...
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Mar 20, 2015
I installed the lollipop update and now get constant "unfortunately, the system UI has failed. This happens for a variety of reasons and has rendered my phone pretty much useless for anything other than making a phone call. Most of the other accessories, apps and program either only have limited functionality or are unstable and shut down.
So, What is the best method/process to reset my phone to pre-5.0 and/or to reinstall 5.0
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Aug 20, 2010
It seems that everytime I reset my Tour, my Yahoo & MSN email icons revert back to the original default look, losing the Y! and MSN logos. I have to resend the service books inorder to get the logos to appear in the bottom of the email icon. Anyone else have this annoying issue?
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Jan 2, 2010
I now have 3 programs that can reset my device - Quickpull, Quicklaunch and Meterberry.I am curious if they all do the same thing, or is one better than the other.I am definitely keeping QL and was wondering if I even need the other 2? I do like MB as it notifies you when your mem, battery etc is low.
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Jun 29, 2010
I've had my blackberry for awhile but I havnt heard about how often you should charge it. Does it matter? I can't let it go completely dead cause when its almost dead it stops receiving. I have a cradle charger I put it on everyday when I go to bed. I was going to get a siedo exntended battery but I didn't want to mess it up by charging too much.
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Feb 21, 2010
Is there a reason why I don't have a 3G icon on my Tour even though I am in a 3G coverage area?
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Apr 21, 2010
Hi all..I can't dial *100# (the interactive menu command from mobile provider)
when I push the dial button, it will make a normal call...it suppost not to make a call..it suppost to send the command to the network to get the interactive menu..
anyone facing the same problems?does this have any solutions?I already called my service provider and they said that it was a common problems..even when there re two same model blackberry, 1 can dial and the other one can't..
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Feb 2, 2010
I've noticed that no matter how many times I try to close facebook it stays open and seems to slow my Tour down to a crawl. Constantly getting the spinning clock now. I've tried reinstalling facebook but that didn't help. Facebook isn't worth not having my Tour work but at that the same time why am I paying for a device that won't run apps without issues? It's really strange because nothing has changed and yet all of a sudden this issue has popped up. I also tried a battery pull but that seemed to make the problem worse, not better. After the battery pull I got the clock for about 10 minutes and the device was slow for a while after that
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Nov 25, 2015
I have purchased a 2nd hand Samsung galaxy s5 online. it wont et me access the phone as it is locked due to an abnormal factory reset and is requesting a Samsung account id and log in - clearly I don't have one and it appears it needs to be the previous owners. Is there a way around this in order to access the phone?
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Mar 26, 2015
Dropped my s5 and now the screen doesn't work. Got a new s5 through insurance. Is there a way to reset the device to factory settings, since I can't view the screen?
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Jun 19, 2014
I have 4 iphone 5c's and found an old iPhone 4 (not s) that I don't use anymore and wanted to give it to my son to use as a fancy ipod but I have forgotten the passcode for it and haven't synced with my new macbook pro. Is there an application or way to force a factory reset bypassing the passcode? All his sisters and brothers have iphones and he feels left out The device in question has been used on my apple account in the past, I just don't know how to get around the passcode thing...
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Feb 12, 2010
I going on a plane. How do I put the device in airplane mode so I can play the games.
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Apr 26, 2010
This might be a stupid question, but I've done some searching and I can't find the answer.I have the Tour 9630, and if I choose to do the OTA update, will it wipe my device? Do I need to backup my e-mail's, contact's, ect?
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Aug 11, 2010
I can get all of my ringtones to change (phone, email, mms, etc) but I cannot get my SMS ringtone to change. I'll click the sound icon in the upper left hand corner, go to Set Ring Tones/Alerts>Messages>SMS Text and change the ringtone and then save it, but once I look in my phone book to verify it all of my ringtones are stuck on "Sanguine". The only way I can change my ringtone for my whole phone book is to go through and individually change the ringtone for each person.
A couple of months ago I had downloaded CrunchSMS, which I read on other threads may be the cause of the problem, but I deleted it shortly after downloading it. I have also taken out my battery and media card and done a full reboot.
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Nov 13, 2014
I recently have been having some weird problems with my HTC One M7. My battery has been draining a heck of a lot faster than it used to. It has also been lagging quite a bit. Sometimes extremely.
For example. One day it drained 40% in one hour. As I am typing this, it has drained 6% in like 3 mins. That's insane.
For an example of lag, it has been registering short presses as long ones, or taking a long time to pop up the lock screen, or open the app drawer. Some times a few seconds.
I recently installed the newest sense update, and installed tasker from aptoide, but then deleted it.
When I tried to factory reset it, it does nothing. Same for removing device admins. ( I was trying to uninstall ac display).
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