Galaxy S5 :: Samsung Device Locked Due To Abnormal Factory Reset?
Nov 25, 2015
I have purchased a 2nd hand Samsung galaxy s5 online. it wont et me access the phone as it is locked due to an abnormal factory reset and is requesting a Samsung account id and log in - clearly I don't have one and it appears it needs to be the previous owners. Is there a way around this in order to access the phone?
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Aug 11, 2014
I have been trying to unlock it for use in Italy, but I can't get past the initial setup which is asking for my original Samsung login ID, which I obviously don't have. In addition, I can't flash the rom with Odin or install off of external SD card, because I cannot root it.
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Mar 20, 2015
I installed the lollipop update and now get constant "unfortunately, the system UI has failed. This happens for a variety of reasons and has rendered my phone pretty much useless for anything other than making a phone call. Most of the other accessories, apps and program either only have limited functionality or are unstable and shut down.
So, What is the best method/process to reset my phone to pre-5.0 and/or to reinstall 5.0
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Mar 26, 2012
Way to undo factory reset? or are my photos and games lost forever?
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Apr 24, 2012
what to do if the phone stucks at "signing in" to gmail account after factory restting the phone..ca my phone is on the same screen for the past 30min
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Mar 26, 2015
Dropped my s5 and now the screen doesn't work. Got a new s5 through insurance. Is there a way to reset the device to factory settings, since I can't view the screen?
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Aug 4, 2012
I recently upgraded from Gingerbread to ICS and had battery life and overheating issues. I was told by Samsung to do a drain the battery, recharge to 100% and then to a factory reset. I followed these instructions, but now I get the following message on my screen: "Unfortunately, twlauncher has stopped"I can no longer use the phone or reinstall my data from KIES (Kies does not even recognize that my phone is connected). I have tried to reboot in Safe Mode and do a factory reset, wipe cache, and reboot from there, but i still get the same error message about the stopped twlauncher. my phone is unlocked (International European version GT-i9100) and was rooted using SU-Busybox and Recovery Clockwork Touch.
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Oct 15, 2012
My husband and I have each had an S2 w/T-Mobile for roughly five months. Several days ago his started restarting on its own any time the screen was turned off (either manually turned off by tapping the "power" button or when the screen timed out) but no other time. It was doing this for a couple of days. I contacted tech support and they suggested a factory reset, which I did. It came back online with no trouble, and he was able to log in to his accounts, make calls, send texts, etc. It didn't restart on its own at all for the couple of hours we had it with us that night. During those couple of hours it was plugged in to charge. We went to bed and the next morning it was completely dead. No response to any buttons, doesn't acknowledge when it's plugged in, nothing. We tried swapping batteries and SIM cards with my phone, and still nothing.
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Oct 21, 2011
I've installed K9 mail app., do I have to do a factory reset to incorporate my G mail into K9, or is there a workaround I can do to include/assimalate the existing G mail a/c into K9
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Aug 25, 2015
My quite new (3 weeks) S6 did a factory data reset on its own. It happened while I was driving for 2hrs on a highway, with the phone resting on the empty passenger seat, not touching the phone. Lost all data, all apps, all pics. Very frustrating. After 3 days of research (visiting Verizon store, calling Verizon, calling Samsung, internet research), the possible cause may the following:
About 2-3 hours before driving, the phone did a scheduled automatic update, which took more than 30 min to complete. This all happened in a signal-weak area. Tech support said, although the update completed, it may have had some flaws, and when the phone detects that, it may resort to a factory data reset to avoid greater functionality problems.
Unfortunately, the end result included functionality problems, most notably that the phone calendar only synched partially (!!) with my desktop Outlook calendar, and promptly I missed two important appointments.
When a scheduled update comes your way, make sure you backup all contacts, photos, data etc, before allowing an update to perform.
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Jun 12, 2012
When i bought my iPhone 4S, it was on contract, so locked, i got it unlocked but, i need to reset to factory settings as restrictions password has been forgotten, will my phone be locked again?
Info:
iPhone 4S, iOS 5.0.1
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Aug 24, 2014
How do i reset to factory settings a locked phone ...
Info:
iPhone 4S
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Nov 15, 2014
Recently my phone has started to randomly restart and when it boots back up I see an error alert (!) in the notification bar indicating that the phone has recovered from an "abnormal reset" and the error message suggests sending the log file to HTC.
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Nov 25, 2012
So I had a message a couple of days to say that I should do a software update for Blackberry 7.1 (Ive got a Curve 9380). I finally got around to doing it last night, left it overnight and then when I woke up late this morning it kept going to the reboot screen, once the bar at the bottom has reached 2/3 complete it then displays a message: "abnormal reset detected during upgrade. Press any key to return to pre-upgrade configuration" then I'll press a key and it will return to the reboot screen get to 2/3 of the way through and the message reappears. What should I do to make it work?
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Sep 5, 2012
I want to know hou to reset to factory settings and still want to use phone but with my detail
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Jan 16, 2010
I do not have my cable at home, and I am having the same problem. I am without a phone for at least the weekend.
There is no way to factory reset through the device? Old blackberry devices had this.
Also all I did was upgrade an app through blackberry's app store. How can that cause such a critical issue?
Is RIM working on that? I see this problem is very wide spread, makes you wonder what kind of QA work is being done on the dvices.
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Sep 11, 2014
i restored the back up of phone when it load, there was no service and it doesn't show carrier.  i reset my phone(reset factory), when i insert sim card, it says: "device unknown, and that I have to contact an apple store.."
Info:
iPhone 5s, iOS 7.1.2
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Nov 27, 2012
For the the last 15 hours my 920 has been locked what ever i do i just can not reset the device can somebody
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Aug 13, 2010
My N97 is updated to the latest. I go to MENU-->>APPLICATIONS-->>SW UPDATE, it scans for updates and shows 'ALL APPLICATIONS ARE UPTODATE'. Now then, if i reset the device with a *#7370#, will it delete these updates as well? Not that i intend to reset my device, just curious world laughs with you. Cry, and the world laughs louder.
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Jun 3, 2015
I have tried factory reset 3 times now and still the device keeps on restarting on its own if it goes to sleep mode ...
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Jun 19, 2014
I have 4 iphone 5c's and found an old iPhone 4 (not s) that I don't use anymore and wanted to give it to my son to use as a fancy ipod but I have forgotten the passcode for it and haven't synced with my new macbook pro. Is there an application or way to force a factory reset bypassing the passcode? All his sisters and brothers have iphones and he feels left out The device in question has been used on my apple account in the past, I just don't know how to get around the passcode thing...
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Nov 13, 2014
I recently have been having some weird problems with my HTC One M7. My battery has been draining a heck of a lot faster than it used to. It has also been lagging quite a bit. Sometimes extremely.
For example. One day it drained 40% in one hour. As I am typing this, it has drained 6% in like 3 mins. That's insane.
For an example of lag, it has been registering short presses as long ones, or taking a long time to pop up the lock screen, or open the app drawer. Some times a few seconds.
I recently installed the newest sense update, and installed tasker from aptoide, but then deleted it.
When I tried to factory reset it, it does nothing. Same for removing device admins. ( I was trying to uninstall ac display).
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Jun 28, 2012
I had to do a factory reset (finess sync had stopped working); how do I get the workout data back onto the device?Right now it says ""No Recent Workouts Recorded".
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Feb 5, 2015
There's been several folks recommending a factory reset after an OS upgrade. As an editorial comment, that shouldn't be required with a "mandatory" upgrade.
When you do a factory reset, doesn't it revert back to the version of Kit Kat that the phone came with? If so, you still have to upgrade to Lollipop.So what's the difference between the upgrade I just did and a factory reset followed by an upgrade anyway?
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Aug 6, 2015
My boss has a GS5 and yesterday evening he was on his phone and all of a sudden it turned off. He didn't know what was going on but said it took an hour to boot back up. When it finally came back on it had done a factory reset and cleared his micro SD card. .
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Feb 19, 2015
I have done backup all of my data...I have to factory reset my device..my doubt is when I restore the data... is my private mode pics are also restored or not.
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Jun 2, 2015
Is it necessary to factory reset after lollipop ota? i have not been having issues and no battery drain. Yes there is a little bit stutter here and there but no app crashes, battery drain or my device getting hot.
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Oct 18, 2015
If i install stock firmware thrug odin will my phone will be factory reset i have stock root
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Jul 18, 2015
I have the galaxy s6 and my daughter got onto my phone and some how set a pin. I can not get into my phone and do not want to do a factory reset because there are pictures I haven't saved. Is there anyway I can get in? if not is there a way i can save my pictures first?
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Jun 23, 2015
I have rooted using PingPong, can I unroot and receive OTA updates without Factory Reset? Also how can I find which firmware my phone has an download it via Samfirmware?
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Jun 6, 2015
If I use smartswitch to back up my phone, will it restore my phone the way it was after I do a factory reset? Or will I have to manually restore my settings or home screen or anything like that?
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