Samsung Galaxy S II :: Its Restarting, Did A Factory Reset, Was OK Now Won't Power On
Oct 15, 2012
My husband and I have each had an S2 w/T-Mobile for roughly five months. Several days ago his started restarting on its own any time the screen was turned off (either manually turned off by tapping the "power" button or when the screen timed out) but no other time. It was doing this for a couple of days. I contacted tech support and they suggested a factory reset, which I did. It came back online with no trouble, and he was able to log in to his accounts, make calls, send texts, etc. It didn't restart on its own at all for the couple of hours we had it with us that night. During those couple of hours it was plugged in to charge. We went to bed and the next morning it was completely dead. No response to any buttons, doesn't acknowledge when it's plugged in, nothing. We tried swapping batteries and SIM cards with my phone, and still nothing.
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Mar 26, 2012
Way to undo factory reset? or are my photos and games lost forever?
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Apr 24, 2012
what to do if the phone stucks at "signing in" to gmail account after factory restting the phone..ca my phone is on the same screen for the past 30min
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Aug 4, 2012
I recently upgraded from Gingerbread to ICS and had battery life and overheating issues. I was told by Samsung to do a drain the battery, recharge to 100% and then to a factory reset. I followed these instructions, but now I get the following message on my screen: "Unfortunately, twlauncher has stopped"I can no longer use the phone or reinstall my data from KIES (Kies does not even recognize that my phone is connected). I have tried to reboot in Safe Mode and do a factory reset, wipe cache, and reboot from there, but i still get the same error message about the stopped twlauncher. my phone is unlocked (International European version GT-i9100) and was rooted using SU-Busybox and Recovery Clockwork Touch.
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Oct 21, 2011
I've installed K9 mail app., do I have to do a factory reset to incorporate my G mail into K9, or is there a workaround I can do to include/assimalate the existing G mail a/c into K9
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Aug 11, 2014
I have been trying to unlock it for use in Italy, but I can't get past the initial setup which is asking for my original Samsung login ID, which I obviously don't have. In addition, I can't flash the rom with Odin or install off of external SD card, because I cannot root it.
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Nov 25, 2015
I have purchased a 2nd hand Samsung galaxy s5 online. it wont et me access the phone as it is locked due to an abnormal factory reset and is requesting a Samsung account id and log in - clearly I don't have one and it appears it needs to be the previous owners. Is there a way around this in order to access the phone?
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Jun 3, 2015
I have tried factory reset 3 times now and still the device keeps on restarting on its own if it goes to sleep mode ...
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Aug 25, 2015
My quite new (3 weeks) S6 did a factory data reset on its own. It happened while I was driving for 2hrs on a highway, with the phone resting on the empty passenger seat, not touching the phone. Lost all data, all apps, all pics. Very frustrating. After 3 days of research (visiting Verizon store, calling Verizon, calling Samsung, internet research), the possible cause may the following:
About 2-3 hours before driving, the phone did a scheduled automatic update, which took more than 30 min to complete. This all happened in a signal-weak area. Tech support said, although the update completed, it may have had some flaws, and when the phone detects that, it may resort to a factory data reset to avoid greater functionality problems.
Unfortunately, the end result included functionality problems, most notably that the phone calendar only synched partially (!!) with my desktop Outlook calendar, and promptly I missed two important appointments.
When a scheduled update comes your way, make sure you backup all contacts, photos, data etc, before allowing an update to perform.
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Oct 10, 2015
how can I factory reset droid turbo if my screen is not responding?
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Jul 29, 2014
when I put my s5 into ultra power saving mode it will start to restart itself lots and doesn't like to disable when I try to
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Sep 3, 2011
Sometimes my SAMSUNG GALAXY SII, due to battery discharge, turns off. After getting turned off it dosen't gets restarted. Even if i plug in the charging cable it dosen't restart. I kept it charging for 3hrs but no change. While charging i get a battery symbol with an exclamation symbol at bottom of the battery symbol(picture attached).Suddenly after 7-8hrs if i try restarting it it restarts.
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Dec 3, 2011
This may be a coincidence but ever since I updated to Android 2.3.5 my phone will randomly re-start itself. It definitely didn't happen before. So for example the screen will be locked, nothing happening with the phone, good battery life, (e.g. overnight) and it will suddenly re-boot. It's doubly annoying because I have a PIN SIM so it's stuck at the PIN screen, without network coverage, until I discover it and log back in. My carrier is O2 (UK) but I don't think they're at fault, it's a 2 year old SIM without any previous problems.
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Feb 5, 2015
There's been several folks recommending a factory reset after an OS upgrade. As an editorial comment, that shouldn't be required with a "mandatory" upgrade.
When you do a factory reset, doesn't it revert back to the version of Kit Kat that the phone came with? If so, you still have to upgrade to Lollipop.So what's the difference between the upgrade I just did and a factory reset followed by an upgrade anyway?
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Aug 6, 2015
My boss has a GS5 and yesterday evening he was on his phone and all of a sudden it turned off. He didn't know what was going on but said it took an hour to boot back up. When it finally came back on it had done a factory reset and cleared his micro SD card. .
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Feb 19, 2015
I have done backup all of my data...I have to factory reset my device..my doubt is when I restore the data... is my private mode pics are also restored or not.
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Jun 2, 2015
Is it necessary to factory reset after lollipop ota? i have not been having issues and no battery drain. Yes there is a little bit stutter here and there but no app crashes, battery drain or my device getting hot.
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Oct 18, 2015
If i install stock firmware thrug odin will my phone will be factory reset i have stock root
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Jan 21, 2012
A short time ago i upgraded to firmware I9100BUKI1 and today i tried to use Bluetooth for the first time since then to send a file. When the sending was half finished the phone restarted and then it kept restarting once a minute (basically right after turning on).So i turned it off completely and then turned it back on and it seems to be fine. But if i try to turn on Bluetooth the same thing repeats
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Jun 23, 2015
I have rooted using PingPong, can I unroot and receive OTA updates without Factory Reset? Also how can I find which firmware my phone has an download it via Samfirmware?
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Jun 6, 2015
If I use smartswitch to back up my phone, will it restore my phone the way it was after I do a factory reset? Or will I have to manually restore my settings or home screen or anything like that?
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Aug 11, 2015
Is there any way to save sms and MMS messages before a factory reset? I usually use mybackup pro but wasn't wanting to use a backup program due to hearing your battery life may be better if you don't use any backup programs or sign into Google to download apps.
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Jun 9, 2015
factory reset and s6 wont charge sitting on pads
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Apr 24, 2015
I did a full factory reset but am not seeing any different results. In fact, I think that my battery drainage is a bit higher than normal. I added all my apps and tweaked the settings last night. It DID tell me that my battery should last over a day and a half (which it never has before) but that is quickly falling today. I can post some screen shots but I really am not sure if it is just the apps and way I use my phone or if the phone is defective...
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Sep 28, 2015
I had some issues with my snapchat notifications not showing up on my task bar and didn't know if/when i had new snaps. So i did some research and tried everything besides a factory reset. Unfortunately nothing worked so i had to resort to doing the factory reset. After that my notifications worked like normal. The only issue I"m having is when i add my facebook in the accounts and click sync nothing shows in my contact list.
I have quite a few people on my personal contact and fb contact that i enjoy merging their respective information with both profiles for said people. How to resync them while the phone says it's already synced. I've also tried the "show only facebook contacts" and it says i have no contacts to display.
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Nov 20, 2015
How do I back up my phone prior to doing a factory reset?
What, if anthing, can't be backed up?
What other procedures would you recommend prior to doing a factory reset?
My phone is so screwy I suspect only a factory reset will straighten it out.
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Feb 22, 2015
Updated my phone when Lollipop came out. A lot of stuff started happening. My battery gets hot, battery drains fast, the GPS fails, and other odd things.
So I reset my phone and reseated my SIM card. Restarted my phone and now it won't reactivate on the Verizon network.
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Dec 15, 2015
I recently factory reset my S5 and restored it. Ever since the phone can become unresponsive. It randomly goes to a black screen the multi window light and back up light both come on as if it is still powered up. Sometimes it comes back on but mostly I have to pull the battery. This happens quite a few times a day so annoying.
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May 12, 2015
I have factory reset my clone Samsung s5. after reboot the device i found that my camera is missing. why is that ?.
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Sep 18, 2014
I have a few problems with my galaxy 5s and I want to reset the factory settings but I want to back up my app data first. Is there a way to do this? I know I can just reinstall each app but I want to save the app data first, if it is possible.
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Jun 24, 2015
how to unlock s5 finger don't work or pin without factory reset?
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