BB Tour 9630 :: App Error 523 Reset

Apr 3, 2010

I'm about to lose it completely with this error. I've tried so many "fixes" but none of them work. Here's my problem:

My phone loads up and:

I get an old background I've never used
I cannot make a call
I cannot open my email
I cannot open my text
I cannot open my voicemail
I cannot open my browser

All attempts to do so freeze my phone and result in the unhappy "App Error 523" with the only option to reset.

It gets better...

Battery Pulls do nothing.
All attempts to connect to my PC result in the unhappy error.
All attempts to do a diagnosis result in the unhappy error.

I really have no idea what to do and all technical support from blackberry leads to dead ends and no result.

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BB Tour 9630 :: Error 503 Reset

Jan 31, 2010

Pioneer Tour 9630 I cannot get into the phone for any OS Version, I assume it is relatively current as the phone is less than two months old.

A battery pull did not fix the issue

The apps I loaded were google earth, a GPS Navigation system, ESPN, and weather.

All my phone will do is show a white screen with Error 503 Reset. I have tried taking the battery out and that did not work. All it get is a white screen with a little timer in the middle for 3 or 4 minutes.

It will not connect or do anything with the desktop manager. I have tried the launcher to get it connected, but to no avail.

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BB Tour 9630 :: VZW - Tour Internet / Browser / Signal Error

Jan 21, 2010

I am having a huge issues with my e-mail/internet and text messaging capabilities with my tour plus the phone constantly shuts off. I am on my 3rd tour (2nd replacement phone). This issue started about 4-6 weeks ago w/my first tour, it was replaced then the second one started randomly shutting off, then I am now on tour #3 and am having major issues:I'm not able to get a signal to receive phone calls, text messages or e-mails and today while I was at work (same spot for the last 6 months -- haven't moved and never had an internet/signal problem before) when I got out of work I had 18 e-mails, 16 text messages, 2 missed calls and my battery was practically drained and dying (which by the way under mobile connections and mobile network if I put it on 1VEX it can never find a signal or is always searching for a signal whereas if I put it as Global it can find a signal).I got this phone because I'm an avid overseas traveler and I need a phone w/me when I leave however this is causing a lot of frustration and annoyance.I've done everything to all devices:hard pull, complete hard drive wipe, updated service books, turned mobile networks on and off, made sure I had the most up-to-date software available NOTHING works.any suggestions?

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BB Tour 9630 :: VZW 5.0 Factory Reset

May 8, 2010

I have a Blackberry Tour with the new 5.0 from VZW on it. I want to reset the phone to the factory out of the box settings. I can't figure out how to do it. I found the instructions for the 4.7 OS but the steps are not the same. I don't want to use BBSak or anything. There has to be a way just using the phone, right?

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BB Tour 9630 :: Missing Browser After Reset

Apr 20, 2010

I had the sotweare problem that everyone has been having lastley yesterday an i couldt fix it in anyway and today i was like wat the heck let me give it another try to i plug my phone in the computer open desktop manager (5.0) an i pressed aplication loader and update softwear an it had some new 5.0 (i already was using 5.0) so i clicked on it and it reset my phone and now it works perfect but im missing my browser.

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BB Tour 9630 :: Reset Sound Profiles

Jun 8, 2010

I would like to go back to square one with the sound profiles. I was wondering if anyone could tell me how to reset them back to defaults without doing a complete wipe of my system.

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BB Tour 9630 :: Factory Reset Through The Device

Jan 16, 2010

I do not have my cable at home, and I am having the same problem. I am without a phone for at least the weekend.

There is no way to factory reset through the device? Old blackberry devices had this.

Also all I did was upgrade an app through blackberry's app store. How can that cause such a critical issue?

Is RIM working on that? I see this problem is very wide spread, makes you wonder what kind of QA work is being done on the dvices.

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BB Tour 9630 :: 15 Minutes For Battery Pull Reset?

Jul 19, 2010

So my Sprint Blackberry Tour 9630 takes on average 13-15 minutes with a battery pull reset. I love the phone, and have no complaints about it except for this issue. I've had plenty of blackberries and this is taking the longest. I have no clue as to why it takes so long - I dont have any apps really installed, and no pictures/music, etc. loaded.

Anyone have any thoughts or ideas how I can make it run faster?This is the stats of my phone:
5.0.0.624 OS
914.6mb of free space (917.7mb total)

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BB Tour 9630 :: Reset All Custom Ring Tones

Feb 14, 2010

I have 600+ contacts. I have set a default ringtone for everyone but not everyone rings with this tone? How can i set everyone for this ringtone or reset the ringtones?

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BB Tour :: 9630 'Insert SIM Card' After Quick Reset

Jun 21, 2010

I have a Blackberry tour 9630, and for no logical reason it started saying "insert SIM card" after I reset the phone. I've tried a battery pull, and that did nothing. In fact, I have no idea if my service provider, US Cellular, even uses a SIM card. Is this something I will have to discuss with my service provider or is this something I can fix? I can't seem to even see a SIM card on the phone.

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BB Tour 9630 :: Email Icons Losing Unique Look After Reset

Aug 20, 2010

It seems that everytime I reset my Tour, my Yahoo & MSN email icons revert back to the original default look, losing the Y! and MSN logos. I have to resend the service books inorder to get the logos to appear in the bottom of the email icon. Anyone else have this annoying issue?

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BB Tour 9630 :: How To Reset Contact Ringers Or Make Them Default To Profile's Set Ringer

Jan 8, 2010

I've been having a problem lately with my ringers... I have one custom MP3 ringtone for all my contacts. My problem is all of my contacts somehow have a custom (or personalized) ringer. When I edit my contact details and go into Custom Ring Tones/Alerts,they ALL have Ringer_ClassicPhone as the personalized ringer...

Is there any way to re-set all my "personalized" ringers for my contacts or somehow make them default to my profile's set ringer?Also, I recently installed BerryBuzz and I believe this started happening (or at least I noticed it) afterwards...

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BB Tour 9630 :: Factory Reset - Wipe The Verizon Data From The Command Prompt?

Jan 25, 2010

I ran over my Blackberry Tour, rendering the screen unusable.

I can access the device from Desktop Manager, and I can run exe.Autoloader/factoryreset from the Windows command prompt.

However, this does not remove the Verizon phone number from the device. Verizon won't work with the phone because the screen is cracked.

What's the correct way to wipe the Verizon data from the command prompt?

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BB Tour :: Sync Error On 9630?

Nov 18, 2011

When trying to sync Outlook calendar with blackberry an error message appears: 0x80040fb3.

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BB Tour 9630 :: Email Account Error

May 2, 2010

My schools email server went down the other day, and now it is back up. Between the process of it going down, i was no longer revieving emails on my phone, so I deleted the account in hopes to simply re-add it and be back in business.Now that I deleted it, im not able to re-add it. Go figure. Im putting my account and password in correctly, and usually it would just load onto my phone. Say I were to restore a prior backup when the email was working, will it be all set?What the heck am i missing this time?

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BB Tour 9630 :: New User Seeking Helpful Hints For Verizon TOUR 9630

Jan 16, 2010

I just used my upgrade on the verizon blackberry tour 9630, I'm a big texter and absolutely LOVED my env2! Any helpful hints? Advice to a new user? I actually will not get my phone till next week.

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BB Tour 9630 :: Transaction Error / Failure At Service

Jan 18, 2010

I just noticed this today when trying to email someone to apply for a job. I send the email, and it returns with a red X and says in Message Status: Transaction error - failure at service.And now that I think about it, I haven't been receiving my emails either. Please help me out.

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BB Tour 9630 :: Error 12 Saving To Memory Card

Feb 8, 2010

I just updated my USCellular Tour to v5.0.0.419 from MTS Mobility, the Girlfriend's & GF's sister's VZW Tours to the Alltel v5.0.0.419.GF just sent me a BBM saying she can't save pictures to her memory card, and that its giving her an "Error 12" error.

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BB Tour 9630 :: Recorded Video Playback Error

Feb 1, 2010

I recorded 2 25 second videos on my Tour but instead on hitting stop after I was done recording I hit the escape key. Both videos show up in my video list with the correct duration but neither play. I get a video format unsupported error.I think this method worked fine before so I don't know what gives.Anyone have any ideas on what I can do to get em workin?My os is 4.7.157 for sprint

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BB Tour 9630 :: Error Screen That Says - Reload Software 552

Feb 14, 2010

I have a MacBook and I haven't really done anything that could cause this problem. I removed the AP News program and on the next reboot, it comes up with the error screen that says Reload Software 552. I didn't back up anything because I didn't even foresee this coming. I'm reading that I have to completely reinstall the OS again, and I've also read that I can go into my Blackberry on my computer and remove the newly installed(and in this case, uninstalled) application. I'm not currently home so I can't try this but I'm wondering if anyone has other solutions. This is super weird because I had a dream I jumped into a pool with my phone last night and it broke.

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BB Tour 9630 :: Error Connecting To Desktop Manager?

Jun 20, 2010

Ive searched and havent really found a good answer to my problem, but when i connect my blackberry through the USB port, my computer and DM are not finding that its connected. Ive tried re-installing DM, re-starting my computer, re-booting my phone and none of these have worked. Is there something else that I am missing?

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BB Tour 9630 :: Error Clicking On Links And Web Buttons?

Apr 5, 2010

Since upating the software on my BB Tour 9630, I am often unable to click on links and web buttons in the browser (or during games like the pre-installed Texas Hold Em poker). Often I'll have to click a link/button 2 or 3 times (or I'll need to click "menu" then "open link" while the cursor is on the link). This is NOT problem with the roller ball it's the software and I never experienced this prior to the update. I've read suggestions on other boards to remove the battery for 30 seconds and then re-install it, but that hasn't help.

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BB Tour 9630 :: Browser Error / Unable To Copy Text

Jan 3, 2010

I was searching google on the default browser on my new Tour, and can't seem to copy simple text. Is there a way to copy text in the browser? Please, let me know.

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BB Tour 9630 :: Browser Stopped Working - HTTP Error 400?

Mar 1, 2010

I am running v5.0.0.419 on Verizon. Never had any issues until this weekend when I can suddenly not connect to any web pages. I always get the "HTTP Error 400: Bad Request" dialog. And under the details "Connection refused". Not sure what to try other than several battery pulls, etc. Again, never had any issues until a few days ago havent loaded any new apps, etc.

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BB Tour 9630 :: Does Official MTS 5.0.419 Address Activation Email Error?

Jan 25, 2010

I've searched and just been finding flame war threads about people arguing rather or not the official MTS release is the same as the leaked.BUT for us Sprint users, can anyone confirm the activation email bug is NOT happening on the new official MTS .419 release?

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BB Tour 9630 :: Gmail Error Says Username / Password Is Invalid?

Apr 18, 2010

I have been getting my emails pushed to my blackberry Tour fine for months. This morning I changed my password on my gmail account and now it will not let me receive messages on my blackberry. I deleted the account through the email settings and tried to re add it and it keeps saying username or password is invalid. It seems very odd to me.

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BB Tour 9630 :: Reboot - Uncaught Exception Error Message

Jan 21, 2010

I was wondering if anybody else has had this problem.....every time I reboot my phone, I get this message "Application_net_rim_bb_phone_app(47) is not responding. I am on sprint and running .419. I can make phone calls and everything, but just curious what that error message means.

Also, I am no longer getting MMS messages with this update, everything comes through as a SMS, and I have to use that dreaded sprint picture mail to see the message. In which the message never comes out clear.....

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BB Tour 9630 :: Error On Reply - Invalid Email Address

Feb 9, 2010

My blackberry is setup with microsoft exchange email. All was working well until I upgraded to the Blackberry Tour.

Here is my problem:

Sometimes, but not everytime, when I try to REPLY to an email I receive an error message which says that the email contains an invalid email address. I have scrolled through all the email addresses contained in the reply and can confirm that they are in fact valid email addresses.

Things I have tried:
Battery pull
Renaming my own contact name
Eliminating custom email "aliases"

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BB Tour 9630 :: HTML Email Viewing Error After Downloading OS 5.0?

Apr 6, 2010

I upgraded my Tour (Verizon) last week to OS 5.0. Since the upgrade I have been unable to view HTML emails. The body of the email provides the text/link to the images along with a lot of text I do not understand. I don't even get the links to "get image" or "view image on a web page". I made sure the settings were correct (i.e. enable HTML email, download images automatically) and the issue persisted. Battery pull did not work, deleting and resending service books did not work. Through searches on this forum and others it appears that this is not an isolated problem.Is there a fix that I am not aware of? I am close to wiping the phone clean and going back to OS 4.7, but I like all other features that came with 5.0.

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BB Tour :: JVM Error 102 Reset When Upgrading Software

Apr 13, 2011

Received JVM error 102 reset error when upgrading software on my daughter's Tour.

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BB Tour 9630 :: Verizon 5.0 Upgrade Browser Error Trouble Clicking?

Apr 6, 2010

I am having trouble clicking on things using the bb browser such as links after the upgrade and pages are loading in their full format sometimes instead of loading the mobile site, what's going on?

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