BB Tour 9630 :: Can't Get Quicklaunch To Open In Picture Folders
Feb 19, 2010
Tried to take a screenshot but I can't get Quicklaunch to open in Picture Folders.I was using Media Sync to take some selected pictures off my Tour and put them on my PC. I noticed when I was done all contents of my Picture Folders were on my PC. So I reversed the process with Media Sync to get my Wallpaper images back on the Tour. I specifically ticked off only the images I wanted to transfer back to Tour. Long story short every freakin' picture I had taken off the Tour transferred back (which I didn't want), along with Wallpaper (which I did want). Also pics were duplicated. First set went into designated folders they came from, duplicate pics were just sitting there not in a designated folder.(I deleted the dups). But I don't know how/why "user" or "Music" landed in Picture Folders and I'm not sure if it's safe to remove?
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Jan 8, 2010
I tried searching the forum but i didnt find anything, my tour has been restarting (3 times in the last week or so) when i try to take a picture and its really annoying, just goes black and red led light flashes then i usually miss whatever im trying to photograph since i have to wait a few minutes for it to restart just wondering if anyone else is experiencing this and if its enough to get a replacement from verizon..this is my second tour my first trackball got stuck for hours.
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Feb 9, 2010
I tried a search with no luck.On the device or in desktop manager, how can I view the all the folders on the tour? I can't figure out how (probably a stupid question).Also, i created a sheet to go file on the tour and want to transfer it to my computer. I see no options in desktop manager how to do it. I am using a trial preium version of sheets to go on the bb.
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Feb 5, 2010
I accidentally chose "hidden" when I was looking at a picture and now I'm not sure how to find.
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May 28, 2010
Somehow or another the complete picture folder on my memory card has become hidden and I can not unhide it! I go to the "files" application and get to my memory card location, click the BB button, show hidden and there my picture files is. When I highlight it, click the BB button and go to properties to unhide it, the hidden with the "check" is a dull gray meaning I can not unhide the file. I have tried unhiding the file with my sync cable on my laptop... can't locate the file. Pull memory card...no luck. Battery pulled... no luck. There has got to be a way to unhide the folder.
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Apr 23, 2010
Two things.
#1 when on my internet browser, it sometimes requires me to zoom in and sometimes click a link severel times before it will actually go to that link. I am wondering if its something to do with the new verizon update or if my phone is messed up?
#2 I cannot open any attachments in my email anymore. Any jpeg, pic, or pdf attachments pull up saying my phone does not support those attachments.
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Apr 17, 2010
Yesterday, I bought a BlackBerry Tour 9630 from Verizon Wireless with the new 5.0.0.591 patch (at least I think that's the newest). Either way, the phone is great, I love it. I had no problems with it yesterday at all. I installed the software from the CD it came with onto my computer, connected my phone, updated it, etc. After messing with all that I went to sleep and woke up that morning with texts from my girlfriend. For a while we could respond back and fourth with no issues whatsoever.
However at one point, she sent me a text and I couldn't open it. I could see the preview of it (where it says "Blah blah blah..." with the 3 periods) but when I clicked it, it wouldn't open. So I randomly clicked a few things to get the conversation open and when I get it open the place where it text should be is blank. All it has is the ">" showing it to be her text. Yet I can still see the preview of the text. Now, I can't get any texts opened from her nor can I read them in the conversations. So I did my research, looked online and found this to be a fairly common problem but with no real, concrete fixes. It could potentially be either a BlackBerry problem (most likely with the new 5.0 patch) or a Verizon Wireless problem. Part of me wants to think it is more likely the patch but I have no way to be sure of that.
So I need to know if there are any real solutions to this. Should I just go to the Verizon Wireless store and see if they can fix it seeing as how it might not even be a Verizon problem? I'm not sure what they can do to a patch BlackBerry sent out. Any temporary fixes or soft resets or hard resets or whatever I do only work for about a text or two and then it goes back to failing again. I'm not sure what to do or when this problem will be fixed or have a solution.
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Feb 15, 2010
I have tried adding an email address multiple times and each time I cannot open the Email Settings. I get the same error message each time - 'Your device had a problem connecting to the server'.I am running 4.7.1.61 on an unlocked Tour 9630, using a SIM card for a local provider.I have restarted the device and re-registered new service books.I have run a diagnostic test - it shows all connections to BlackBerry services - registration, connected to BlackBerry and PIN-PIN 'abort' yet I receive email on the existing account and can send PIN messages, etc.
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Mar 16, 2010
Just got a new Tour because the original one had trackball issues. I uploaded everything to my new tour and re-setup my email. Since then I have been unable to open email attachments. This is the error message I have been getting: More request cannot be completed. Service book information not found. I have also not been able to receive calendar requests.
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May 19, 2010
I am having a problem opening attachments in my emails. They are usually jpg or png files, which I have never had an issue opening before. I choose "open attachment" from the menu, and the little red clock that appears next to the file just stays there. If i click the trackball, i get a prompt to resend the request, but clicking "yes" doesn't do anything. I recently upgraded to leaked OS .662, but I'm not convinced that is the problem because a coworker has OS 4.7.1.40 (original OS) and he is also experiencing the same problem.
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Apr 25, 2010
Tour 9630 Telus, Out of the blue I am not able to open blackberry messages (they are received fine) and I cannot start a new conversation with a contact. When I click on the contacts name nothing happens, if I try to "open chat" nothing happens. The only way to send a message is to "Broadcast Message". I have no problems with email or SMS.
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Jan 16, 2010
I just used my upgrade on the verizon blackberry tour 9630, I'm a big texter and absolutely LOVED my env2! Any helpful hints? Advice to a new user? I actually will not get my phone till next week.
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Jul 4, 2010
Which would you all prefer?
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Mar 18, 2010
I don't know why this happened, I woke up this morning and it was like this. Whenever I try to open my email inbox the SMS inbox opens. Even if I go directly to my individual accounts on my BB (yahoo and gmail) and try to open them directly, it still opens my SMS inbox. I can't figure this out and can't find an answer. I have to check all my emails my going onto a computer. I still get notifications of new emails on my BB, but can't view them because only the SMS inbox will come up. I need my email inbox to show when I click on my email inbox.
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Feb 8, 2010
Can you replace a tour trackball with a curve one? I heard somewhere that it was possible. I changed the housing in my Tour to make it white but the trackball doesn't sit right and i have a problem scrolling down. I can't seem to get the trackball to sit properely in this housing its just not centered. If i can put a curve trackball in, which model curve do i use?
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Apr 20, 2012
When I touch picture gallery or contact icon they are open in land escape and it is carrid out in case that i hold the Iphon normal and vertical and in other side my moves do not played both horizontally direction of Iphon?
Info:
iPhone 4S, iOS 5.0.1
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Feb 12, 2010
I've developed a problem with my 9630 (carrier: Sprint) recently. I won't receive emails on it for quite a while, but once I open my Internet browser, all of the emails I received since the last time I opened it will come through at once. If I check my messages, they're all listed as coming through at the same time, but inside the email, they're datestamped at the actual time they were sent.
Any ideas as to what it could be? I haven't changed any settings recently, the problem started independent of anything else, from what I can tell. It seems like a problem with my phone not checking for new emails until it uses data services (internet browser).
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Apr 20, 2012
I am creatine a picture folder but i want to put a password on it so they ca not be viewed can this be done?
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Feb 1, 2012
I uploaded some pictures to my phone from the computer and it created another album called "blackberry pictures" apart from the picture library. I have some of the same pictures in both albums and I only want to keep the picture library album. But as soon as I delete my blackberry pictures library it deletes it from the picture library as well. How do I only get 1 picture library and still keep the pictures?
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Jan 30, 2010
Is this possible if so how?
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May 30, 2010
I've researched my problem on other posts, and still not completely sure if my problem is unique or not.I have an unlocked Sprint 9630 I grabbed from our IT department before a trip to Turkey. It was supposedly deactivated - turns out it is still active on a Sprint number.
I've replaced the Sprint SIM with an Avea Turkish prepaid SIM that has data and Blackberry capability. It works fine for phone and text, but no ability to register the email with Avea Blackberry. Tech support there unable to determine the problem (unable to connect to server is the error message, both with phone and online).If I can deactive the Sprint number will that help? Or am I just out of luck.
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Jan 25, 2010
I have an issue with my BB Tour.When I woke up this mourning and took my bb off the charger.I notice there were HLhlhlhlhlhlhlhlhhlhl type on my bb so I tried to press the esc button and the end button and it didn't work. So I did a Battery pull and let it load up...and that when i found out that my trackball wasn't working.then all a sudden it started to type the HLlhlhlhlhlhlhhlhlh again.So I did a another battery pull and it did it again.So I wiped the phone decided to install 5.0 on my phone and I get the same thing.The only thing I did before my phone went hay wire was a couple days prior.I downloaded a couple free themes and screen saver from BB App World.I thought by doing the battery pull and wipe I would fix it but didn't. I know I didn't get my phone wet or anything can anybody explain this?
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Aug 2, 2010
This is my third Tour (I just got this one a week ago) and with it sitting in my pocket where I have service, not running ANY applications, it is running hot and draining battery very quickly. Did a battery pull, double checked memory leaks, and nothing is taking care of it. It's draining at about 15% per hour. Any thoughts (other than Tours suck.)
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Aug 20, 2010
has any one tried swapping out a trackpad in place of the trackball. i know the keyboard would need replaced also.i have found the replacement parts and i have someone who can help me take it apart but was curious if anyones done it ?
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Jul 14, 2010
I just updated the software on my Blackberry Tour and now my calendar is behaving as it did two software generics ago! Specifically, when I change and appointment to a future date and then save that appointment, the calendar moves to that future date! This is terrible if you are moving several items out to future dates! Previously, the changed entry would just disappear from the screen (moved to the new, future date) and I would remain on the day I was working on.Secondly, when I open a future day in calendar, the “All Day Events” do not show first (as they used to). Instead you have to scroll up to see if there are any of these type events.Does anyone know of a way to change these settings/defaults.
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Mar 12, 2010
Just went from a storm 1 to a tour and I am loving it. I can't believe how much more app. memory I have!
However, I cannot get my tour device to show up in windows explorer. It connects and I can browse my media card. There is no drive in windows explorer for the device itself. I can connect to desktop manager and back-up my device memory so I know the computer can read my blackberry device. I upgraded the os with no problems.
I am running vista home premium with blackberry os 5.0 from sprint. I am on verizon. I do have mass storage mode enabled and all of those memory settings set to yes (auto connect, etc.). BBSAK and Blackberry Master Control Program see the device as well. I do not use roxio media manager and it is not installed with my desktop manager. It was too slow and clunky when I had my storm so I never bothered with it.
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Feb 10, 2010
After I installed the new operating system I lost a feature. Both my husband and I have the Tour. For example, if you highlight the Games folder and press the Blackberry options, one Tour can choose "edit folder" and pick a new Icon. The other Tour mine is missing that choice. Any fix? If I create my own folder, I have the feature, but not for my Games, Applications and other folder that were there in the old OS.
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Jun 9, 2010
I dropped my Tour and scratched up the bezel, and made the dumb decision to replace it. Long story short, I messed up switching over the buttons, and I stripped the screw putting it back in, so there's no going back to fix it. Now, when I press the keyboard lock button, it doesn't work. I figured out that I can hold down "A" on the homescreen to lock it, but now how do I unlock it?!
And PS: DON'T CHANGE YOUR HOUSING/BEZEL! I would much rather have a dinged up bezel than the situation I'm in now. Looks like I'm stuck with this Tour 'till December. I hope that people listen to my housing advice, and not be naive and ignore others like I did!
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Apr 26, 2010
My Tour is 3 months old. Suddenly calls are dropping in the house and the battery charger is taking 10 hours to charge the spare OEM battery. Running the 5.0.419 and it's been fine. Verizon came out with theirs and it's so bad I went back to 419. Now I have an email from RIM saying new software for the phone is available but it doesn't say what version it is so I'm afraid to load it. Any one else have same issue? Phone was fine after going to the first 5.0 for 2 months but now after having changed from Verizon's 5.0. (been a month or so) the issues started about a week ago.
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Jun 7, 2010
I'm travelling overseas soon and will have the $40 Sprint add-on data package. I don't want to receive phone calls - especially from people who don't know that I'm out of town.What is the best way of making all of these calls go to voicemail automatically?
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Mar 2, 2010
Im trying to switch my sprint BB to tmobile and i need the imei number but whn i dial #06# it doesnt pop up
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