BB Torch :: Internet Service Not Connected Despite?

Jun 1, 2011

Having a nightmare with my service provider. They say I'm connected with the Blackberry Internet Service but I can't access anything on my phone. They did turn it on but when I was connected I couldn't use my internet/Browser, which meant it was useless anyway! When I asked them to fix this I ended up being disconnected from the BIS again....but again they say I am connected. My service status confirms I'm not connected to the BIS. I've tried numerous battery pulls and I've had their tech support on speed dial for the last week.which has done no good!

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BB Torch :: It Isn't Connected To The Enterprise Server Or The Internet Service

Oct 3, 2011

My BB torch isnt connected to the Enterprise server or the Internet Service

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BB Torch 9800 :: Internet / Connection - Service Book For Blackberry Internet Service Got Deleted

Aug 18, 2010

I got my torch 9800 on launch day. i loved this device and definately felt like i was upgrading from my old device (iphone 3g). as much as i love the capabilities of the device i have run into a few issues, specifically network issues. it all started on sunday when all of a sudden i lost connection to the blackberry servers(the little logo in the corner was gone..) i went to at&t on monday and they could not figure it out. apparently my service book for the blackberry internet service got deleted(i didnt even know what a servicebook was lol) so i went home later that night and downnloaded the at&t software and reinstalled the os and this worked. then all of a sudden today, my fb was acting up, so i deleted the app. then i lost the connection again... do you guys have any idea what could be causing this? im currently reinstalling the os as i write this.

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BB Bold :: Internet Service Not Connected?

May 31, 2012

i have a bold 9900 and it seems nearly every bbm stops working. i can still use it through WIFI but it says not connected when not connected to WIFI. i can not get on facebook at all even with WIFI. usually when this happens it starts working again but its been down for over 24hrs now.

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BB Curve :: Internet Service Not Connected But Can Use Bbm?

May 11, 2012

I topped up my Blackberry to buy the blackberry internet service around two weeks ago and took it to the shop to get the BBM service working. Earlier BBM stopped working so I turned the phone off and BBM came back however now I can't use the internet or any of the applications I've downloaded. When I go to the Service Status it says Blackberry Internet Service is not connected however I can still use BBM. I'd like to know how to get connected to the Blackberry Internet Service again

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BB Curve :: Internet Service Not Connected?

Jul 8, 2012

My blackberry work fine with the wifi and the blackberry messenger.But unexpected the black berry messenger doesn't work but the wifi still connected.I have in other country and only have the public WIFI to connect and I use the wifi to connect to my contact through bb messenger. I do have the blackberry data plan on my phone since I am on international roming it wont connect.Few days back my BBM and email accounts were working fine however now both the things are not working rest other social networking site like facebook, yahoo messenger and other are working. In the service status I am getting following :-

Blackberry Internet Service - Not connected
Blackberry Enterprise Services - Not Connected
Mobile Network - Not Connected
wifi CONNECTED

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BB Curve :: Internet Service Not Connected

Jul 25, 2012

My curve says BB internet service not connected so i cant get BBM

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BB Tour :: Internet Service Not Connected?

Jun 6, 2012

i just subsribed my BIS plan back after a week my previous subsricption ended..for ove four hours now my phone is not connected to any of the facilities like bbm,fb,ym,blackberry app.

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BB Software :: Internet Service Not Connected?

Aug 2, 2012

I've been having a problem for some time now with my BB internet service: I can browse the internet and send texts, and make calls, but all things such as BBM, email, and applications, will not work.

The status of the phone says that 'BB internet service is not connected'. I've talked to my mobile provider and tried to sort it out but they have no idea. The first thing they suggested was, of course, turning it on and off again. No avail. They suggested I go into 'Advanced Options' and click on 'Host Routing Table' to get it set up for Service Books, but no message comes through to the Service Book area.

I also tried doing it through my PC on the o2 BIS service, but it again said my phone was not connected to the internet service and nothing could be done. I have also tried to set up my email and the phone said they couldn't connect to the host. I've tried to update the software but no update was found.

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BB Software :: Not Connected To Internet Service?

Oct 2, 2010

I have a Blackberry Bold 9700 and I am on the network Orange UK. I currently pay 5 pound a month for it. Its currently active but i'm not able to surf the browser, use Blackberry Messenger and Facebook etc.

I have GPRS in capital letters but I just seem to not able to receive any data access. I have run the diagnostics on the mobile network settings. Blackberry registration is yes but the connected to blackberry is no.

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BlackBerry :: Internet Service Not Connected?

Jan 26, 2012

I tried taking out my battery and putting it back in. This problem started about 3 days ago but was working fine for the past few months.

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BB Bold :: Internet Service Not Connected

Mar 10, 2012

I've not had a problem with my Bold, until last night. The BB Internet Connection turned off, and I can't seem to figure out how to get it 'on' again. I wasn't doing anything unusual, other than sending an email. And it just quit.

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Curve :: BB Internet Service Not Connected

May 6, 2012

Out of the blue my BB would not send or receive emails/text etc. Under 'service status' it says BB internet Service not connected and BB Enterprise Server not connected.

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BB Curve :: Internet Service Is Not Connected?

Nov 9, 2011

I saw this post and I have exactly the same problem, does anyone know how to fix it?

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BB Bold :: My Internet Service Not Connected

May 11, 2012

My black berry internet service is not working. i am on a vodafone contract and i do have blackberry plan in my contract so it should work but it keeps saying it is not connected.

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BB Tour 9630 :: Not Connected To Internet Service

Apr 7, 2010

Is anyone else on the big V not getting any internet service? I've been down all day but I haven't read anything about it.

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BB Bold :: Error Internet Service Not Connected

Oct 5, 2011

i currently have a blackberry 9700 bold which is unlocked i am using a telus simcard in it, how ever my data connection random stopped working the operating system is 6.0 which was available through the desktop software.when i click on service status it says

blackberry internet service not connected

blackberry enterprise server not connected

get y connections back all my data just randomly stopped working?

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BB Torch :: Internet Service Inside Service Status?

Nov 15, 2011

When I'm opening Service Status from "Options and Status" I see the "Blackberry Internet Service" as "Not Connected" although I've Blackberry service and I'm successfully using IM, synchronize my E-Mails, and Browsing the internet without any WiFi connection.

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BB Torch :: Internet Service Account Deactivated / Internet Emails Are Not Accessible & Setup Email

Dec 10, 2011

after i changed teh carrier provider, my internet emails (yahoo,...etc.) are not accessible & setup email returns the message :internet service account deactivated..Is this something from the service provider or from blackberry; any actions to be done from my side?

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BB Torch :: 9800 - In Service Status It Says Not Connected

Oct 16, 2012

I am using BB torch 9800. I have a problem with 3G connection. In the main menu at the top i see i have a connection 3G. But when i look up the service status it says in Blackberry Ä°nternet Service: Not connected. when i turn my connection to 2 G or wifi it fixes but in 3 G I have a connection problem.

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BB Torch :: WiFi Connected But No Internet Access?

Aug 6, 2012

I am having BB Torch3 (9860), My device searchs the Wi-Fi Networks and gets connected but doesn't opens the page it shows check the internet service provider.

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BB Torch :: Can't Register For Internet Service

May 22, 2011

So when i go on blackberry.orange.co.uk to register my blackberry so i can use the internet i click new account, enter BB Pin and IMEI numbers then click continue it says "Cannot create account, your device is not registered with your wireless service provider".

So on my BB i go to the Menu > Options > Device > Advanced System Settings > Host Routing Table > Menu button > Register new.

It then says "Registration message sent!" but nothing happens and i still can't create account?

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BB Torch :: Can't Use The Internet, Book Service

Mar 28, 2012

I just bought a unlocked Blackberry from Verizon on Ebay, I live in Brazil so that makes thinks more complicated, anyways, after calling Blackberry and my service provider. I found that my service book has no entries either my host routing table, and when I try to register that host routing table it says that the message has send but nothing happens, I really don't know that to do. In my mind I think that I have to download all the service books again, but I don't know where I can find it. I also tried to register on that BlackBerry Internet Service in my country but I also didn't get results. By the way, the only application that works with the internet is Foursquare. Additional things: they have a plan here in Brazil for Blackberry, I'm already on this plan, but guess what, can't use the internet

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BB Torch :: WiFi Connected But Internet Not Working On 9810?

Dec 8, 2011

WiFi connected but internet not connecting in BB torch 9810.

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BB Torch :: Internet Service And Email Setup?

Aug 7, 2012

I want to change my Emailadresses on my Phone, but I have to fill in a Name and a Password from the Black Berry Internet Service, but i donīt know if i have a Name there, ich donīt know. So i push the button for create a new one. There qou have to fill in the PIn and the IMEI from the telefon, iīve done that, and it says that this handy is registred with a name. So i push the button for forget password, and i have to fill in my Username, but i tastes all the usernames i think its right. It ever shows that the Password is sent to my telefon, but nothing reach me..

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BB Torch :: Unable To Connect To Internet Service?

Aug 14, 2012

I have a Blackberry 9860 with DU sim. In order to have access with instant messaging (BBM, FB, YM), i subscribed to DU's social blackberry service(1.50 aed/day). Usually, once i dont have a load balance, the service will automatically deactivated but once i recharge, the 1.50 aed will automatically deducted and my subscription will be activated. But last wednesday night, it was deactivated since i dont have load balance. That same day, i recharge and was expecting that it will be activated again...But i didnt received any notification that it was activated Until now its not activated. They just keep on telling me to wait and just gave me an exact time and it will be activated again..but nothing happens.

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BB Torch :: Can't Access Service Provider Internet

Aug 16, 2012

i bought a new unlocked blackberry torch 9800 from ebay yesterday and i inserted my sim card but i could not access the internet. i called my service provider to help me. After all instructions such as going to advanced setting to set up everything, it still did not connect. I put my sim to my former blackberry curve and i could access the internet.

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BB Torch :: Blackberry Internet Service:Connection Not Connect...

Dec 5, 2012

Am on a BIS service plan with Airtel Malawi.My bbm is working fine but my browser is not functioning.Under service status it is showing the following message"Blackberry Internet Service:Connection Not connected".I Went to my service providers they said that they dont know the problem and they can not fix it.They are saying that my device has a problem which they dont know.Please help.

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BB Torch :: Service Plan Doesn't Approve Internet?

Nov 6, 2012

I bought my blakcberry torch a couple of days ago, since then i have signed up for a blackberry ID and registered with my Wifi, this has all worked fine. However, for some reason whenever i go on setup and then email accounts it always says "your device is having problems connecting to the server" whats this all about? Also, whenever i go on BBM and try to invite a friend it says "waitng for authorisation" i'm on contract with BSI included. Additionally i know my friend has not declined my invite cause he said my invite hasnt come through (only been 3 days). Help is needed on this too! And finally, if i go anywhere without wifi i can't access the internet because it says "my service plan doesn't approve internet" literally wtf, blackberry's a far too complicated?!

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BB Curve :: Connected To Wifi But Can't Stay Connected To Internet

Aug 25, 2012

I currently have a curve 9300, and my service provider is Telus Mobility. I am connected to wifi and up till about 3 days ago everything was working fine, now it shows I am connected, but I can only get on internet for about 5 mins, I have to shut off all my connections then reconnect them for it to work again.

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BB Curve 8300 :: Only Has Service When Wifi Is Connected

Aug 15, 2010

Started happening about 2 weeks ago. My girlfriend and I went to 6 flags in Arlington, Tx I left my phone in the glove box of the car so it wouldn't get wet. When we got back to the car I had 3 missed calls but no service. Red X by the antenna logo and something like no network available. When I got home I put it on the charger and got a full charge, turned it on it said searching for network with the same red X. Found nothing so I pulled the battery and SIM. Waited a couple minutes, reloaded and had perfect service. A week later I started dropping calls and can only get service if the phone is hot it seems. Now the only way for me to pick up the t-mobile network is if I'm connected through wifi. Even then there is a huge lag in calls and sending and receiving data. Does anyone know of a way to fix this problem, if a way, or is it possible I fried it by leaving it in the heat?

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