I have a Blackberry Bold 9700 and I am on the network Orange UK. I currently pay 5 pound a month for it. Its currently active but i'm not able to surf the browser, use Blackberry Messenger and Facebook etc.
I have GPRS in capital letters but I just seem to not able to receive any data access. I have run the diagnostics on the mobile network settings. Blackberry registration is yes but the connected to blackberry is no.
i have a bold 9900 and it seems nearly every bbm stops working. i can still use it through WIFI but it says not connected when not connected to WIFI. i can not get on facebook at all even with WIFI. usually when this happens it starts working again but its been down for over 24hrs now.
View 5 Replies View RelatedI topped up my Blackberry to buy the blackberry internet service around two weeks ago and took it to the shop to get the BBM service working. Earlier BBM stopped working so I turned the phone off and BBM came back however now I can't use the internet or any of the applications I've downloaded. When I go to the Service Status it says Blackberry Internet Service is not connected however I can still use BBM. I'd like to know how to get connected to the Blackberry Internet Service again
View 1 Replies View RelatedMy blackberry work fine with the wifi and the blackberry messenger.But unexpected the black berry messenger doesn't work but the wifi still connected.I have in other country and only have the public WIFI to connect and I use the wifi to connect to my contact through bb messenger. I do have the blackberry data plan on my phone since I am on international roming it wont connect.Few days back my BBM and email accounts were working fine however now both the things are not working rest other social networking site like facebook, yahoo messenger and other are working. In the service status I am getting following :-
Blackberry Internet Service - Not connected
Blackberry Enterprise Services - Not Connected
Mobile Network - Not Connected
wifi CONNECTED
My curve says BB internet service not connected so i cant get BBM
View 1 Replies View RelatedHaving a nightmare with my service provider. They say I'm connected with the Blackberry Internet Service but I can't access anything on my phone. They did turn it on but when I was connected I couldn't use my internet/Browser, which meant it was useless anyway! When I asked them to fix this I ended up being disconnected from the BIS again....but again they say I am connected. My service status confirms I'm not connected to the BIS. I've tried numerous battery pulls and I've had their tech support on speed dial for the last week.which has done no good!
View 2 Replies View Relatedi just subsribed my BIS plan back after a week my previous subsricption ended..for ove four hours now my phone is not connected to any of the facilities like bbm,fb,ym,blackberry app.
View 1 Replies View RelatedI've been having a problem for some time now with my BB internet service: I can browse the internet and send texts, and make calls, but all things such as BBM, email, and applications, will not work.
The status of the phone says that 'BB internet service is not connected'. I've talked to my mobile provider and tried to sort it out but they have no idea. The first thing they suggested was, of course, turning it on and off again. No avail. They suggested I go into 'Advanced Options' and click on 'Host Routing Table' to get it set up for Service Books, but no message comes through to the Service Book area.
I also tried doing it through my PC on the o2 BIS service, but it again said my phone was not connected to the internet service and nothing could be done. I have also tried to set up my email and the phone said they couldn't connect to the host. I've tried to update the software but no update was found.
I tried taking out my battery and putting it back in. This problem started about 3 days ago but was working fine for the past few months.
View 1 Replies View RelatedI've not had a problem with my Bold, until last night. The BB Internet Connection turned off, and I can't seem to figure out how to get it 'on' again. I wasn't doing anything unusual, other than sending an email. And it just quit.
View 1 Replies View RelatedOut of the blue my BB would not send or receive emails/text etc. Under 'service status' it says BB internet Service not connected and BB Enterprise Server not connected.
View 2 Replies View RelatedI saw this post and I have exactly the same problem, does anyone know how to fix it?
View 1 Replies View RelatedMy black berry internet service is not working. i am on a vodafone contract and i do have blackberry plan in my contract so it should work but it keeps saying it is not connected.
View 9 Replies View RelatedIs anyone else on the big V not getting any internet service? I've been down all day but I haven't read anything about it.
View 8 Replies View Relatedi currently have a blackberry 9700 bold which is unlocked i am using a telus simcard in it, how ever my data connection random stopped working the operating system is 6.0 which was available through the desktop software.when i click on service status it says
blackberry internet service not connected
blackberry enterprise server not connected
get y connections back all my data just randomly stopped working?
My BB torch isnt connected to the Enterprise server or the Internet Service
View 3 Replies View RelatedI got my torch 9800 on launch day. i loved this device and definately felt like i was upgrading from my old device (iphone 3g). as much as i love the capabilities of the device i have run into a few issues, specifically network issues. it all started on sunday when all of a sudden i lost connection to the blackberry servers(the little logo in the corner was gone..) i went to at&t on monday and they could not figure it out. apparently my service book for the blackberry internet service got deleted(i didnt even know what a servicebook was lol) so i went home later that night and downnloaded the at&t software and reinstalled the os and this worked. then all of a sudden today, my fb was acting up, so i deleted the app. then i lost the connection again... do you guys have any idea what could be causing this? im currently reinstalling the os as i write this.
View 8 Replies View RelatedI currently have a curve 9300, and my service provider is Telus Mobility. I am connected to wifi and up till about 3 days ago everything was working fine, now it shows I am connected, but I can only get on internet for about 5 mins, I have to shut off all my connections then reconnect them for it to work again.
View 3 Replies View RelatedWhen I'm opening Service Status from "Options and Status" I see the "Blackberry Internet Service" as "Not Connected" although I've Blackberry service and I'm successfully using IM, synchronize my E-Mails, and Browsing the internet without any WiFi connection.
View 2 Replies View Relatedafter i changed teh carrier provider, my internet emails (yahoo,...etc.) are not accessible & setup email returns the message :internet service account deactivated..Is this something from the service provider or from blackberry; any actions to be done from my side?
View 3 Replies View RelatedStarted happening about 2 weeks ago. My girlfriend and I went to 6 flags in Arlington, Tx I left my phone in the glove box of the car so it wouldn't get wet. When we got back to the car I had 3 missed calls but no service. Red X by the antenna logo and something like no network available. When I got home I put it on the charger and got a full charge, turned it on it said searching for network with the same red X. Found nothing so I pulled the battery and SIM. Waited a couple minutes, reloaded and had perfect service. A week later I started dropping calls and can only get service if the phone is hot it seems. Now the only way for me to pick up the t-mobile network is if I'm connected through wifi. Even then there is a huge lag in calls and sending and receiving data. Does anyone know of a way to fix this problem, if a way, or is it possible I fried it by leaving it in the heat?
View 5 Replies View RelatedI am using BB torch 9800. I have a problem with 3G connection. In the main menu at the top i see i have a connection 3G. But when i look up the service status it says in Blackberry Ä°nternet Service: Not connected. when i turn my connection to 2 G or wifi it fixes but in 3 G I have a connection problem.
View 2 Replies View RelatedThe thing is when I am using Nokia Maps 3.0 I can't use Wi-Fi as a connected service. I mean there is no option inside for using WLAN on Nokia Maps. Did anyone have this problem before?
View 5 Replies View RelatedIs it possible to use my phone Internet service so that the iPhone can act as wireless router and by doing so get Internet access on my PC?
Info:
iPhone 4, iOS 5.1
Can I find an IPhone that is no longer connected to a phone service, but which is still connected to our WiFi network?
View 4 Replies View Relatedmy iphone 4 wont connect thru i tunes nor i tunes work correctly is there anytrhing that i can do i have tried restarting the phone but no luck and i have tried repairing itunes.
Info:
iPhone 4, iOS 5.1.1
when I connected my C5 phone to PC and tried to connect to internet through Nokia PC Suit new version..Could not connect ..can you solve this problem?
View 2 Replies View RelatedA month ago my bbm ran out, they sent me a few texts saying we have tried and failed to take £5 for bbm (vodafone) i was then opted out of Blackberry services. Two days ago, i topped up £15 pounds rang them up and opted back in. They took my £5 and left me stranded, i cant access bbm or internet, when i login to blackberrys mobile site i get a pop up saying this "Your blackberry R internet service account is suspended or de-activated please contact 191" bla bla bla. Well i done that and they said they can't do anything about it. I followed the steps on vodafones troubleshooting i.e regerstering host etc* all failed .
View 2 Replies View Relatedi would keep it on all the time but i dont have that much internet
View 7 Replies View RelatedI can't Access to internet but the wifi is connected and the logo is grey..
View 1 Replies View Relatedmy xperia z2 is connected to a wifi network and the problem lies in the fact of not reading me any websites on the mobile network everything works.
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