IPhone :: Not Getting Connected To The Internet?
May 16, 2012
my iphone 4 wont connect thru i tunes nor i tunes work correctly is there anytrhing that i can do i have tried restarting the phone but no luck and i have tried repairing itunes.
Info:
iPhone 4, iOS 5.1.1
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Aug 25, 2012
I currently have a curve 9300, and my service provider is Telus Mobility. I am connected to wifi and up till about 3 days ago everything was working fine, now it shows I am connected, but I can only get on internet for about 5 mins, I have to shut off all my connections then reconnect them for it to work again.
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Mar 19, 2012
till yesterday my wifi was working perfectly fine. today, though my phone is connected to the wifi, i cannot access safari. my laptop also uses te same wifi but has no problems. the wifi is provided by our authorities. how can i access safari again?
Info:
iPhone 4, iOS 5.1
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Jun 7, 2012
Cannot connect to the internet but connected to wifi
Info:iPhone 3GS
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Apr 21, 2012
my iphone 4 (verizon) is connected to my home wifi but it's not working! when i go on Internet is says that it cannot connect, same with any other app that requires internet. it has the wifi symbol and everything. what's weird is that when i turn off my wifi (then 3g symbol replaces the wifi symbol) i am able to connect perfectly! i've tried all i can think of to fix this. restoring, rebooting, turning off and on again, forgetting my network then connecting to it again but nothing works!
info:
iphone 4, ios 5.1, verizon
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Jun 25, 2014
I own an iPhone 3GS, and have recently upgraded it to iOS 6.1.6. I was able to connect to Wi-Fi using a Netgear Cable Modem with WiFi capability. But the internet service provider upgraded this equipment, replacing it with an ARRIS Touchstone Data Gateway DG1670 cable modem with Wi-Fi capability. Unfortunately, I have discovered that I'm unable to access the Internet while connected to Wi-Fi, while using my iPhone 3GS, running iOS 6.1.6. I am completely able to connect my MacMini, a smart-TV, and an iPhone 5 to this ARRIS device with Wi-Fi. Â
I have contacted my internet service provider and they tell me that the problem is with my iPhone 3GS, not with their equipment. We very meticulously went through all the troubleshooting steps, but to no avail. I have also read all the Apple Knowledge Base articles here about configuring an iPhone 3GS properly, and I have also followed Apple Knowledge Base articles concerning optimal configuration of an internet modem with Wi-Fi capability. Â
I like my iPhone 3GS, it works well, but now I cannot sync it to iCloud, and now I must have Wi-Fi turned off to make it usable. I also understand that iOS 6.1.6 will be the last upgrade for the iPhone 3GS. If this is true, then I'm sadly disappointed with Apple's inability to keep up with technology.
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Apr 26, 2012
So after connecting to my wifi, (which I have been able to do forever) it gives me the wifi signal strength up in the top left corner, signal strength is good, but internet does nothing.
Info:
iPhone 3GS, iOS 5.1
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Oct 12, 2011
when I connected my C5 phone to PC and tried to connect to internet through Nokia PC Suit new version..Could not connect ..can you solve this problem?
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May 31, 2012
i have a bold 9900 and it seems nearly every bbm stops working. i can still use it through WIFI but it says not connected when not connected to WIFI. i can not get on facebook at all even with WIFI. usually when this happens it starts working again but its been down for over 24hrs now.
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May 11, 2012
I topped up my Blackberry to buy the blackberry internet service around two weeks ago and took it to the shop to get the BBM service working. Earlier BBM stopped working so I turned the phone off and BBM came back however now I can't use the internet or any of the applications I've downloaded. When I go to the Service Status it says Blackberry Internet Service is not connected however I can still use BBM. I'd like to know how to get connected to the Blackberry Internet Service again
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Jul 8, 2012
My blackberry work fine with the wifi and the blackberry messenger.But unexpected the black berry messenger doesn't work but the wifi still connected.I have in other country and only have the public WIFI to connect and I use the wifi to connect to my contact through bb messenger. I do have the blackberry data plan on my phone since I am on international roming it wont connect.Few days back my BBM and email accounts were working fine however now both the things are not working rest other social networking site like facebook, yahoo messenger and other are working. In the service status I am getting following :-
Blackberry Internet Service - Not connected
Blackberry Enterprise Services - Not Connected
Mobile Network - Not Connected
wifi CONNECTED
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Feb 23, 2012
A month ago my bbm ran out, they sent me a few texts saying we have tried and failed to take £5 for bbm (vodafone) i was then opted out of Blackberry services. Two days ago, i topped up £15 pounds rang them up and opted back in. They took my £5 and left me stranded, i cant access bbm or internet, when i login to blackberrys mobile site i get a pop up saying this "Your blackberry R internet service account is suspended or de-activated please contact 191" bla bla bla. Well i done that and they said they can't do anything about it. I followed the steps on vodafones troubleshooting i.e regerstering host etc* all failed .
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Jul 25, 2012
My curve says BB internet service not connected so i cant get BBM
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Apr 22, 2011
i would keep it on all the time but i dont have that much internet
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Jun 6, 2011
I can't Access to internet but the wifi is connected and the logo is grey..
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Jun 1, 2011
Having a nightmare with my service provider. They say I'm connected with the Blackberry Internet Service but I can't access anything on my phone. They did turn it on but when I was connected I couldn't use my internet/Browser, which meant it was useless anyway! When I asked them to fix this I ended up being disconnected from the BIS again....but again they say I am connected. My service status confirms I'm not connected to the BIS. I've tried numerous battery pulls and I've had their tech support on speed dial for the last week.which has done no good!
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Jun 6, 2012
i just subsribed my BIS plan back after a week my previous subsricption ended..for ove four hours now my phone is not connected to any of the facilities like bbm,fb,ym,blackberry app.
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Aug 2, 2012
I've been having a problem for some time now with my BB internet service: I can browse the internet and send texts, and make calls, but all things such as BBM, email, and applications, will not work.
The status of the phone says that 'BB internet service is not connected'. I've talked to my mobile provider and tried to sort it out but they have no idea. The first thing they suggested was, of course, turning it on and off again. No avail. They suggested I go into 'Advanced Options' and click on 'Host Routing Table' to get it set up for Service Books, but no message comes through to the Service Book area.
I also tried doing it through my PC on the o2 BIS service, but it again said my phone was not connected to the internet service and nothing could be done. I have also tried to set up my email and the phone said they couldn't connect to the host. I've tried to update the software but no update was found.
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Oct 2, 2010
I have a Blackberry Bold 9700 and I am on the network Orange UK. I currently pay 5 pound a month for it. Its currently active but i'm not able to surf the browser, use Blackberry Messenger and Facebook etc.
I have GPRS in capital letters but I just seem to not able to receive any data access. I have run the diagnostics on the mobile network settings. Blackberry registration is yes but the connected to blackberry is no.
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Jan 15, 2015
my xperia z2 is connected to a wifi network and the problem lies in the fact of not reading me any websites on the mobile network everything works.
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Aug 12, 2012
My BlackBerry Bold randomly stopped connecting to the Internet. Within the "Manage Connections" then "Services Status" sections, it says "BlackBerry Internet Service, Connection: not connected." Does anyone know what/where I should click to get the internet connection back?
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Jan 26, 2012
I tried taking out my battery and putting it back in. This problem started about 3 days ago but was working fine for the past few months.
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Dec 30, 2010
I cant work out what sign means im on the internet so im spending lots of money i dont have being on the internet without knowing!
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Mar 10, 2012
I've not had a problem with my Bold, until last night. The BB Internet Connection turned off, and I can't seem to figure out how to get it 'on' again. I wasn't doing anything unusual, other than sending an email. And it just quit.
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May 14, 2011
How I can tell on my X10 whether I am connected to the internet via WiFi or 3G?
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May 6, 2012
Out of the blue my BB would not send or receive emails/text etc. Under 'service status' it says BB internet Service not connected and BB Enterprise Server not connected.
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Nov 9, 2011
I saw this post and I have exactly the same problem, does anyone know how to fix it?
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Aug 12, 2012
My Blackberry Bold 9650 randomly stopped connecting to the Internet. It had always worked before. Within the "Services Status" section, it says "BlackBerry Internet Service, Connection: Not Connected" and I don't know where to get my device connected back to the Internet.
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May 30, 2011
I'm a fresh owner of xoom tablet. I'm very happy with the product however, I seem to be unable make internet connection using my Vodaphone Australia mobile broadband SIM card. When the card is inserted and no Wi-Fi avaiable tha table seems to be connected to Vodafone 3G ( right bottom corner ) however I'm unable to browse internet nor can I do any other activities requiring internet access. The message I see says:
No Network connection
At this point I do not know whether there is something wrong with my xoom tablet setting or I shold take this issue with Vodafone Australia. I'm using same SIM card on my laptom and it all works.
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May 11, 2012
My black berry internet service is not working. i am on a vodafone contract and i do have blackberry plan in my contract so it should work but it keeps saying it is not connected.
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Mar 15, 2010
I am using windows 7 and been having trouble for staying connected to internet from my laptop through n97 3g network.am using PC suite n it says internet by itself is disconnected and then i have to reconnect it using the pc suite.
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