BB Torch :: It Isn't Connected To The Enterprise Server Or The Internet Service
Oct 3, 2011My BB torch isnt connected to the Enterprise server or the Internet Service
View 3 RepliesMy BB torch isnt connected to the Enterprise server or the Internet Service
View 3 RepliesI have checked Service Status and it tells me that:
Blackberry Internet service - Not connected
Blackberry enterprise server - Not connected
I have checked with my service provider and all is ok. I have taken out the battery 5 times, waited 1 min and let the thing reboot?
Having a nightmare with my service provider. They say I'm connected with the Blackberry Internet Service but I can't access anything on my phone. They did turn it on but when I was connected I couldn't use my internet/Browser, which meant it was useless anyway! When I asked them to fix this I ended up being disconnected from the BIS again....but again they say I am connected. My service status confirms I'm not connected to the BIS. I've tried numerous battery pulls and I've had their tech support on speed dial for the last week.which has done no good!
View 2 Replies View RelatedMy wIFI now works and has for a few days now but my Blackberry Enterprise Server is still not connected.
View 7 Replies View Relatedmy BB tour 9630 has been unable to connect with Enterprise Server. And i av tried all my possible best to solve the mess but it proved abortive!what can i do?
View 1 Replies View Relatedhad to re-sync my phone with the BB Enterprise server, I inadvertantly entered the wrong password and there was no way I that could find to re-set and try again. Does anyone know how I can go about re-activating / syncing with the BB server?My service provider, loacl shop/dea;er were great, it was the business/coporate end that was/did not want to help.
View 1 Replies View RelatedI got my torch 9800 on launch day. i loved this device and definately felt like i was upgrading from my old device (iphone 3g). as much as i love the capabilities of the device i have run into a few issues, specifically network issues. it all started on sunday when all of a sudden i lost connection to the blackberry servers(the little logo in the corner was gone..) i went to at&t on monday and they could not figure it out. apparently my service book for the blackberry internet service got deleted(i didnt even know what a servicebook was lol) so i went home later that night and downnloaded the at&t software and reinstalled the os and this worked. then all of a sudden today, my fb was acting up, so i deleted the app. then i lost the connection again... do you guys have any idea what could be causing this? im currently reinstalling the os as i write this.
View 8 Replies View Relatedwhere or how do I get an Enterprise Activation Password from Blackberry Enterprise Server to set up my email?
View 1 Replies View RelatedDo you need to have the "BB Enterprise server" to create a new e-mail folder? I just bought Email++ it works perfect what I need to do now is to create a junk mail folder. This option does not show on the menu.
View 1 Replies View Relatedi have a bold 9900 and it seems nearly every bbm stops working. i can still use it through WIFI but it says not connected when not connected to WIFI. i can not get on facebook at all even with WIFI. usually when this happens it starts working again but its been down for over 24hrs now.
View 5 Replies View RelatedI topped up my Blackberry to buy the blackberry internet service around two weeks ago and took it to the shop to get the BBM service working. Earlier BBM stopped working so I turned the phone off and BBM came back however now I can't use the internet or any of the applications I've downloaded. When I go to the Service Status it says Blackberry Internet Service is not connected however I can still use BBM. I'd like to know how to get connected to the Blackberry Internet Service again
View 1 Replies View RelatedMy blackberry work fine with the wifi and the blackberry messenger.But unexpected the black berry messenger doesn't work but the wifi still connected.I have in other country and only have the public WIFI to connect and I use the wifi to connect to my contact through bb messenger. I do have the blackberry data plan on my phone since I am on international roming it wont connect.Few days back my BBM and email accounts were working fine however now both the things are not working rest other social networking site like facebook, yahoo messenger and other are working. In the service status I am getting following :-
Blackberry Internet Service - Not connected
Blackberry Enterprise Services - Not Connected
Mobile Network - Not Connected
wifi CONNECTED
My curve says BB internet service not connected so i cant get BBM
View 1 Replies View Relatedi just subsribed my BIS plan back after a week my previous subsricption ended..for ove four hours now my phone is not connected to any of the facilities like bbm,fb,ym,blackberry app.
View 1 Replies View RelatedI've been having a problem for some time now with my BB internet service: I can browse the internet and send texts, and make calls, but all things such as BBM, email, and applications, will not work.
The status of the phone says that 'BB internet service is not connected'. I've talked to my mobile provider and tried to sort it out but they have no idea. The first thing they suggested was, of course, turning it on and off again. No avail. They suggested I go into 'Advanced Options' and click on 'Host Routing Table' to get it set up for Service Books, but no message comes through to the Service Book area.
I also tried doing it through my PC on the o2 BIS service, but it again said my phone was not connected to the internet service and nothing could be done. I have also tried to set up my email and the phone said they couldn't connect to the host. I've tried to update the software but no update was found.
I have a Blackberry Bold 9700 and I am on the network Orange UK. I currently pay 5 pound a month for it. Its currently active but i'm not able to surf the browser, use Blackberry Messenger and Facebook etc.
I have GPRS in capital letters but I just seem to not able to receive any data access. I have run the diagnostics on the mobile network settings. Blackberry registration is yes but the connected to blackberry is no.
I tried taking out my battery and putting it back in. This problem started about 3 days ago but was working fine for the past few months.
View 1 Replies View RelatedI've not had a problem with my Bold, until last night. The BB Internet Connection turned off, and I can't seem to figure out how to get it 'on' again. I wasn't doing anything unusual, other than sending an email. And it just quit.
View 1 Replies View RelatedOut of the blue my BB would not send or receive emails/text etc. Under 'service status' it says BB internet Service not connected and BB Enterprise Server not connected.
View 2 Replies View RelatedI saw this post and I have exactly the same problem, does anyone know how to fix it?
View 1 Replies View RelatedMy black berry internet service is not working. i am on a vodafone contract and i do have blackberry plan in my contract so it should work but it keeps saying it is not connected.
View 9 Replies View RelatedIs anyone else on the big V not getting any internet service? I've been down all day but I haven't read anything about it.
View 8 Replies View Relatedi currently have a blackberry 9700 bold which is unlocked i am using a telus simcard in it, how ever my data connection random stopped working the operating system is 6.0 which was available through the desktop software.when i click on service status it says
blackberry internet service not connected
blackberry enterprise server not connected
get y connections back all my data just randomly stopped working?
I have checked Service Status and it tells me that:Blackberry Internet service - Not connectedBlackberry enterprise server - Not connectedI have checked with my service provider which is MTN and all is ok.
View 2 Replies View RelatedI recently switched from bold 9700 to torch 9860. I setup my msn and gmail account on my Blackberry and it worked fine until I activated enterprise email account. Both msn and gmail 's icon dispeared and i don't get emails pushed to my blackberry any more. I already erased both msn and gmail accounts on BB and re-setup, doesn't make a difference. the msn worked fine on my 9700 until i switch.
View 3 Replies View RelatedWhen I'm opening Service Status from "Options and Status" I see the "Blackberry Internet Service" as "Not Connected" although I've Blackberry service and I'm successfully using IM, synchronize my E-Mails, and Browsing the internet without any WiFi connection.
View 2 Replies View Relatedafter i changed teh carrier provider, my internet emails (yahoo,...etc.) are not accessible & setup email returns the message :internet service account deactivated..Is this something from the service provider or from blackberry; any actions to be done from my side?
View 3 Replies View RelatedI am using BB torch 9800. I have a problem with 3G connection. In the main menu at the top i see i have a connection 3G. But when i look up the service status it says in Blackberry İnternet Service: Not connected. when i turn my connection to 2 G or wifi it fixes but in 3 G I have a connection problem.
View 2 Replies View RelatedI've had my Torch for a few months now and I've never had any problems with it until recently where I can't get on to the internet. Every time I try to go on the internet a message saying 'Unable to find the requested server' comes up. Under my blackberry internet service and blackberry enterprise service is says wifi, but it won't connect through my wifi or normally.
View 1 Replies View RelatedI am having BB Torch3 (9860), My device searchs the Wi-Fi Networks and gets connected but doesn't opens the page it shows check the internet service provider.
View 1 Replies View RelatedSo when i go on blackberry.orange.co.uk to register my blackberry so i can use the internet i click new account, enter BB Pin and IMEI numbers then click continue it says "Cannot create account, your device is not registered with your wireless service provider".
So on my BB i go to the Menu > Options > Device > Advanced System Settings > Host Routing Table > Menu button > Register new.
It then says "Registration message sent!" but nothing happens and i still can't create account?