BB Bold 9000 :: Missing Keyboard Lock
Feb 3, 2010
I just updated to the v5.0.0.464 OS and now my lock icon is missing. I have searched all the folders, even with hidden icons showing. I usually keep the right side convenience key programmed to lock it. But that is not even an option anymore when you go to set the action for the convenience keys.
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Feb 20, 2010
Just upgraded to 5.0 and the keyboard lock is missing. Shortcut as well as convenience keys. Anyone have a fix for this short of reinstalling the old software?
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May 30, 2010
Is there anyway to revert back to the old way of unlocking the bold, like from early 5.0 OS? like when you were supposed to hold * and the call button, because I absolutely despise this new mute button procedure and my mute button on my bold is already becoming unresponsive.Basically I'm wondering if perhaps there's a application that can switch them or maybe even a way to configure a different button on my bold to mute because as it is the default button (top left of the bold) is pretty much becoming unresponsive on my phone and I don't really want to get locked out.
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Mar 8, 2010
I'm using Bold 9000 and after installing the new OS5.0, I realized my key lock function is missing and I can only lock my phone after password enabled.I tried downgrading back to 4.6 and re-installing 5.0 but still the function is missing. Any help to this matter?I really hate setting my phone to password enable.
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Mar 26, 2010
I recently updated my OS from 4.7 to 5.0 but now I noticed that my Lock application is missing. Even the shortcut "L" does not function. How do I get it back?
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Jun 16, 2010
i recently updated my phone software to os5 keyboard lock is annoying me as my mute button is not working. any software to lock keyboard i dont want to set a password
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Mar 2, 2010
With the new 5.0's rolling out, our keyboard feature seems to be done away with. Some of us, like me, do not have the best mute button. If I don't hit mine just right it doesn't work. Sometimes it may take 5-6 presses.
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May 25, 2010
Yesterday, my mute button decided to no longer work when trying to unlock my keypad ( I have os 5.0). I consequently have to take out my battery and restart the phone to get the keypad unlocked. Not sure if the actual button is faulty or not but is there any way to switch the unlocking feature to a different button?
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Aug 26, 2010
At first glance, upgrading from .681 to .822 didn't appear to do too much; save for performance boosts, the OS remained largely the same as would be expected.. well, except for completely changing how the keyboard lock function operates and not providing settings for users to revert back to its prior logistics.
Lock Function Prior to .822: Setting your left soft key as lock, you could lock your phone from anywhere within the OS, showing a "locked" home screen (without actually going to it). To unlock after screen shuts off, you could press any key (as far as I remember) and it would bring up the "locked home screen", from there you would press A (or *) + Send to unlock.Lock Function in .822: Using the left soft key to lock, screen immediately shuts off going into lock mode without any screen feedback. To unlock after screen shuts off, you have to press only the "Power/End" key to bring up the "locked home screen" and then press the "mute" key.
Ah, so one key instead of two, just like the iPhone and many other smart phones; this must mean .822's method is better, right? Nope, and here's why.Reasons pre-.822 method is superior:On locking the phone, you received feedback that the phone was locked (nice), but more than that, the time was displayed, which is frequently absent depending on the application you're using (why it's not always displayed up top, I won't even begin to fathom).Being able to press any key or at least main function keys such as the soft keys and other function keys like the trackball to bring up the "locked home screen" mean quicker and easier access to the time as well as being able to unlock the phone.The mute key is flush with top casing of the phone, which makes it the absolute most difficult key I have ever encountered on any phone, and I don't have large fingers by any means.
Even if the mute key were easy to press, it's in a location that's more difficult to get to when holding normally compared to the keypad, which means even though pre-.822 you had to press two buttons, those two buttons where very close to each other and on top of that, close to your left thumb when holding the phone naturally.Why RIM felt the need to completely revamp the keyboard lock function in such a small update when the prior method had been in use for years while also not providing a way for users to revert to prior functionality, especially considering its user base, is completely beyond me.Based on this and other usability and user experience failures within the Blackberry OS, my recommendation would be to fire and replace the whole Usability/UX team, but well, that precludes actually having one to begin with.
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Jan 7, 2010
Just upgraded to new OS,missing keyboard lock icon. How do you lock keyboard?
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Mar 22, 2010
Downloaded OS 5.0.508 and now lock icon is missing. I can hold the A button and put it in what seems to be sleep mode, but my name and info does not show up on the home screen anymore. And you now push the mute button to unlock the keyboard. These are the only changes I have noticed. I liked the other way better.
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Aug 29, 2010
I updated my software to the recommended urgrade and now don't have a keyboard lock icon on the desktop menu. Is this correctable?
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Oct 3, 2012
Following my version 5.0 update, the screen/keyboard lock icon is missing.
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Aug 29, 2010
I updated my software to the recommended upgrade and now don't have a keyboard lock icon on the desktop menu. Is this correctable?
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Jul 4, 2011
The Keyboard Lock Icon was on the Home Screen till I installed the updates that were sent to me today on my BB. Now that Icon has disappeared. Checked the Help Section and could only find out how to lock or unlock screen manually. Checked the instruction booklet that came with it....again no help. Searched through the BB Curve Demo online - still nothing about adding back the icon. It was so easy just to push that button and not have to worry about the keys in my pocket or purse.....how do i get it back? If I dont want it back I wont install updates any longer because I found I had ro reset things back the way I wanted them to.....moving icons from folders to home screen etc....please tell me there is a way to get this back....just bought this BB in June and first one i have owned and have come to find it difficult to do without..
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Feb 6, 2010
The top row of my keyboard has fine scratches on it, is there anyway of polishing these out?
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May 24, 2010
I'm a fairly fresh Blackberry convert and I'm absolutely loving my Blackberry Bold 9000 and having an amazing keyboard that worked extremely well, for a bit.
Lately though, the keyboard is WAY too sensitive all of a sudden, many times while I send a message I have to constantly correct errors where I thumb a key and it responds by typing that letter twice. The same exact thing is happening with my menu key, I press the menu key and I quite literally am "moving" an icon around my menu screen as it registers that I hit the key twice.
I've had this Blackberry for TWO weeks and though I'm loving it this is a serious problem and starting to get on my nerves. I contemplated thinking if it was just my typing but this happens so subtlety I ruled that out fairly fast. I really have no clue what's going on and tried playing around with the "key rate" settings to no avail. Unfortunately a return isn't really an option as I bought this mobile new online and am starting a contract with my company soon.
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Feb 5, 2010
im using a bb bold 9000, and after a years use, the keyboard light seems to be getting dimmer and dimmer. any suggestions on how to get it back like the way it was?
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Jan 25, 2010
since installing .411 my Bold hasn't had a single problem, apart from one. Every now and again, I will notice it light up, the screen and keyboard both turn on. After a couple of seconds, it will dim out as it would after use.
I have a windows mobile phone and before I receive a text message, that is exactly what that does, but I receive nothing when the Bold lights up? The only fix I have is to put it into bedside mode as it doesn't seem to happen when in that state....
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Jan 8, 2010
I had a problem with my micro sd card which was rectified my a BB tech today. After he had me do a reset, my yahoo and hotmail message icons are missing. All of my messages go into the message file but not into the dedicated files under the right icon.
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Aug 29, 2010
Of the three blackberrys i have owned and used (9000, 9700 and 9800) i have to say i think the 9000's keyboard is by far the best of them all. I am on the 9700 right now and really miss my 9000's keyboard. It felt so much more roomy and comfortable to type on. I wish they would make a larger phone like the 9000 again. IMO it had the best keyboard, best sounding speakerphone and of course that nice large screen.
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Jun 11, 2010
is there any way to change lock key from mute key? my mute key is not working
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Jul 18, 2010
Since my last software update on my BB 9700 I can't lock my keyboard.Now I have v5.0.0.593 (Platform 5.1.0.147).The Icon "Lock keyboard" is not longer on the desktop and I can't find an alternate to lock my keyboard.Why? I want lock my keyboard.What can I do?
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May 4, 2010
I've had my phone for a couple of months now and it's been fine. The last software update caused the phone screen to go dark every time I turned on the keyboard lock, which is ok. But now - often, but not always - I can't get the phone to unlock again. I can activate the screen by pressing the Blackberry menu button but it just tells me the phone is locked. Pressing the keyboard lock/unlock button does nothing. I have to either disconnect the battery or connect the phone to a power supply to unlock it. Seems a bit strange to me!
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Jul 23, 2010
I have an OLD (more like ancient) Nokia on Rogers on a prepaid plan. I also have a fully unlocked Bold 9000. The Nokia obviously has a SIM card, the Bold doesn't. Doesn't have any service at all. I was wondering if I took the SIM card out of the Nokia and put it in my Bold.. what would happen? I'm kind of paranoid about it maybe locking to Rogers the moment I put the SIM card in haha, I don't really know what would happen, I'm a newb to all this cell phone locking/unlocking SIM card stuff.
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Feb 18, 2010
I just ran the latest Blackberry update.Now I don't seem to have the ability to lock the keypad on my device. I had lock set to the right hand convenience button - it is no longer there. The manual says it should be on my home screen, nope not there either.
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May 31, 2010
So my wife and I just picked up two new 9700s in white and black from T-Mobile with their buy-1-get-1 offer We're both already blackberry users. I was upgrading from a Pearl 8120, and she had a Curve 8320.After letting them charge for a while I finally fired them up to start playing with them.My first goal is to set them up as similar to our old phones as possible.
I checked the OS'es that shipped with each one and my black 9700 had 5.0.0.330 and hers had 5.0.0.586. So, I went to upgrade mine.But, while playing with some of the settings before upgrading I noticed that I was able to set my left convenience key to lock the keyboard on my 9700 but not on hers.In fact, the white 9700 that shipped with 5.0.0.586 didn't even have the lock keyboard icon in any of the menu screens at all.
I upgraded my OS to 5.0.0.586 and then went to check the left convenience key nothing.Went into settings and where it was previously set to Lock Keyboard, was now set to "Nothing".Is there no Lock Keyboard feature in OS 5.0.0.586? or am I seriously missing something?
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Jun 4, 2010
Anyone having a problem with the phone locking when in holster? I have the setting right but it doesnt lock when I put it in the OEM holster. Even when I pass the flap magnet all over the phone nothing locks. Any ideas?
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May 4, 2010
I've had my phone for a couple of months now and it's been fine. The last software update caused the phone screen to go dark every time I turned on the keyboard lock, which is ok. But now often, but not always I can't get the phone to unlock again. I can activate the screen by pressing the Blackberry menu button but it just tells me the phone is locked. Pressing the keyboard lock/unlock button does nothing. I have to either disconnect the battery or connect the phone to a power supply to unlock it. Seems a bit strange to me.
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Jul 18, 2010
I've searched the net and other forums for support and cannot find a solution to this problem. Essentially, on my Blackberry Bold 9700 I lost the ability to hit the K button to lock the keyboard. I have a BB 9700 running v5.0.0.714. I had not installed any new software at all before getting this problem. I didn't do anything differently other than launch the Kayak app. I updated the app and also removed it but still the K button does not work to lock the keyboard.
After searching the forums, I found a couple suggestions (which didn't work):
- Reset the theme didn't work but it did make the 'keyboard lock' icon come back to the home screen. The issue is that there is no under the K to make it so when I hit K it locks the screen. I even tried the default theme (it's a T-Mobile US branded 9700) and didn't work either.
- Reinstall service books didn't work either didn't think there is a correlation here anyway.
- Full restart, batter pull did this multiple times didn't work.
- Update software all software apps and OS is up-to-date. I have fully uninstalled the kayak app just in case there was a correlation, still doesn't work.
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Jul 30, 2012
My phone is not accepting the keyboard lock password, it says u should type 'blackberry'. Now i cannot unlock my phone. Is there a way to get it unlocked. Think somebody fiddle with my phone and maxed all ten attempts to unlock it.
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