BB Bold 9000 :: Scroll Ball Wont Let Scroll Down
May 28, 2010
I have had my bold 9000 since it was released and lately the scroll ball has been a pain it wont let me scroll down. I`ve cleaned it with alcohol also put the phone on its face on a flat surface rolled it around it that way. any other ideas?
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Apr 15, 2012
The track ball on my BB Curve 8330 will scroll left and right but not up or down, which really limits my use of it. I tried taking out the battery, cleaning the ball with alcohol, turning it off and back on. The ball seems loose - not sticky.
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Sep 5, 2012
i got 2 weeks problems with mine bb bold 9900.The scroll will not scroll on some menus put it wil work if i click shift and scroll.and my hold button is not working .the scroll en hold problems are 2 weeks going and sometimes it works and now 4 days the buttons never works anymore.I reinstall my blackberry os en downgraded it did the battery pull all these things never works.i got this blackberry 5 months and getting angry with the point that i will buy the iphone or the samsung,
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Mar 24, 2011
The roller ball (scroll pad) on my blackberry curve is frozen. Tmobile suggested it software due to it is not a moving mechanical part. This is an unlocked phone.
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Sep 9, 2011
scroll ball doesn't work. there is nothing like NOKIA as we can easily view messages through NOKIA PC Suite
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Apr 10, 2011
I am having a persistent problem with my phone Track Ball navigation. It keeps getting stuck and does not scroll. I got it fixed by paying a good amount of repairing charge. The phone worked fine for a week but again the track ball has stopped responding. Its creating a huge problem and I do not know where to get it fixed. I am extremely dissatisfied with the phone and Blackberry services.
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Oct 20, 2012
Latlely the scroll ball (not sure of the proper name for it) doesn't work all the time and, the text has been very slow. I have rebooted the device by taking the battery out.
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Jun 11, 2010
My 1.5years old blackberry bold 9000's trackball cannot be scrolled to the right anymore. Should I get it fixed by paying someone, or should I do it by myself? How to do it and what tools do I need to have/buy?How do I know whether I should replace my trackball?
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Feb 15, 2010
OK I have checked other threads and havent found a solution...it could be that there isn't one but somehow I am optimistic. Saturday night my phone worked fine. I go to bed wake up and my scroll ball wont click. It scrolls fine but does not select when pressed. I took it to Verizon, they claim water damage. I haven't dropped it in water or anything like that so I am not sure how that's possible. They replaced my trackball and it still doesn't work. Any additional ideas? I can go the Asurion and replace it but don't really want to do that for something as minute as this.
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Jan 12, 2010
I searched, but couldn't find anything. I got my first Blackberry today-a Tour 9630. It has the OS V 4.7.1.57. To answer a text message at this point (after there is a message notification), I have to scroll to message Icon, click with ball, hit menu key, scroll down to "view folder", and then scroll to "SMS Inbox". Surely there is a simpler way to this?
I've also read about combining SMS and MMS messages into a single message type-is this possible? Can I at least combine the inbox/outboxes?
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Aug 1, 2010
I am having problems zooming in to a subject I wish to photo via the scroll button and the volume button. Any ideas?
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Sep 12, 2012
My blackberry bold has been giving me issues it wont let me scroll down on anything like for example on the main menu were I have my icons it wont let me go to the lower ones I can see the name of the icon but not were IM at on the browser it does it as well I can only see the beginning of the page it wont let me scroll down with the tracpad or the touchscreen
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Oct 10, 2011
The scroll does not work, tried removing battery to reboot, still the same.
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Jul 7, 2011
Almost 3 yrs old. Suddenly the trackball will scroll up, left, right, but not down. So I can't scroll thru my email, contacts, or access any application on the 2nd row of the menu. Anybody have a fix for this
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Jun 28, 2011
Is there a way to scroll without using the trackball on my bold? I need to get pics off of device that are *.rem. change them to jpg works so far. I know I can email them to myself to get them, but the trackball quit scrolling upwards. I would like to get them off this phone so I can get a new one. This one has always had trackball issues but is getting worse.
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Jan 28, 2010
My track ball stopped working correctly and I was advised by my friendly T-Mobile store clerk to use rubbing alcohol on it. it worked!! I can now scroll up & to the right which I could not do..However, the two keys to the right of the track ball stopped working. "back key" and the hang up/power key. They dont do anything.. Also, when pushing the track ball in as to utiltize the "enter function" also does not work.
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May 22, 2010
Is it my imagination, or was I able to scroll between Days when in Day view? I am sure I used to be able to do this without having to first go to the top row. I seem to remember that if I was looking at a 10am appointment on any day I could scroll sideways to check out the same time frame on subsequent or previouse days. With .593 I seem to have to scroll up to the top row showing days to be able to move days and then back down to the relevant time slot.Either I am imagining it or this facility is not in recent OS builds?
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Sep 24, 2011
I've found that the longer threads in my text messages on my Bold won't let me scroll up through the older texts, I can only see what will fit on the screen. Threads with only a couple of messages don't have the same problem.
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Oct 2, 2012
ON my phone when on the e-mail or text, infact any bar the front screen, it will not scroll down
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May 24, 2012
How to fix auto scroll on my bold 9780 especially when texting it just scroll up it is quite embarrassing.
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Jul 9, 2011
I have a Blackberry Bold and the scroll pad stopped working out of the blue. I took out the battery and put it back in, but it still didn't work. It randomly started working again for about 5 minutes, then stopped again.
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Jan 22, 2010
Just wondering if the new track pad has the flick scroll feature. If not I'll stay with my storm.
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Apr 10, 2010
It's a real pain to scroll to the bottom of long License Agreements when installing apps. Is there a quicker way to do this short of running your finger down the trackpad over and over and over again?
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Oct 5, 2012
My BlackBerry Bold 9700's scroll button isn't working properly. I have taken the battery out, and that didn't help. The film on my scroll button has peeled off partially - I'm not sure if that has anything to do with it not working properly. The scroll button does respond to my touch, but barely. It responds much better if I have a napkin or a piece of material over my finger
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Jul 10, 2011
It's seems to be that when I receive very long messages, the mouse/scroll just disappears and I can't scroll up or down.
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Oct 5, 2012
My BlackBerry Bold 9700's scroll button isn't working properly. I have taken the battery out, and that didn't help. The film on my scroll button has peeled off partially - I'm not sure if that has anything to do with it not working properly. The scroll button does respond to my touch, but barely. It responds much better if I have a napkin or a piece of material over my finger. What could the issue be?
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Mar 6, 2010
I did an OS update from my computer and when that didn't work pushed a complete wipe and reinstall with JL_Cmder. That sorted out the WSOD issues however the trackpad will now only work as a push button and not to scroll. I sent it off to be looked at by my carrier and they said water damage but I'm 100% certain it's not having looked at the parts myself as well as having been ridiculously careful with it: basically just think they are trying to avoid a replace on warranty!
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Sep 14, 2011
I have just upgraded to the new Bold 9930 and I'm experiencing intermittent issues with the touch screen where it appears to have a mind of its own. Specifically the cursor will randomly scroll up without user input. Sometimes it's a line or two but usually it's all the way back to the top of the content currently being displayed on the screen.
That is to say that I was doing something to make it happen like touching the screen with multiple fingers but I have observed the actions with absolutely no contact with the screen so it can't be inadvertent touching. Then I thought that it might be the screen protector I installed.
I use the Invisible Shield products by Zagg so I uninstalled the screen protector and carefully cleaned the screen with a microfiber cloth but it continues to randomly scroll. I have no apps installed other than what the phone came with and I have tried with and without a memory card installed but the random behavior continues.
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Jan 24, 2010
i'm stumped and looking for some help. So my password in enabled on 9700 but I can't disable it. Disable does not show up in scroll menu and all i can do is enter password and change password.
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May 21, 2010
When I hit the menu to do anything and scroll down to something in it I can hit the menu button again and it does the same as selecting it with the trackpad.Is anybody having this happen to them too. I don't know if it is something new because I came from an old 8330. I used to hit menu and if I hit menu again the menu would go away.
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Apr 19, 2012
My iphone 4s is messed up. I can't scrol down at all and I have to triple click on anything to make it open.
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