BB Tour 9630 :: Scroll Message Icon Click With Ball
Jan 12, 2010
I searched, but couldn't find anything. I got my first Blackberry today-a Tour 9630. It has the OS V 4.7.1.57. To answer a text message at this point (after there is a message notification), I have to scroll to message Icon, click with ball, hit menu key, scroll down to "view folder", and then scroll to "SMS Inbox". Surely there is a simpler way to this?
I've also read about combining SMS and MMS messages into a single message type-is this possible? Can I at least combine the inbox/outboxes?
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Feb 1, 2010
Recently my ball has not been clicking. I can push it in and select an item, but it does not give me a click feeling. Not sure what it is, but that bothers the **** out of me. I bought a new ball, put it in, but doesn't click still. I bought my phone off eBay in July when it came out, so I can not add insurance since it's been after 30 days obviously. What do I have to do, or buy to fix this? Also, when I opened it up, I noticed the little board where the clicking mechanism is can shift and you can move it around a tad bit.
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Feb 15, 2010
OK I have checked other threads and havent found a solution...it could be that there isn't one but somehow I am optimistic. Saturday night my phone worked fine. I go to bed wake up and my scroll ball wont click. It scrolls fine but does not select when pressed. I took it to Verizon, they claim water damage. I haven't dropped it in water or anything like that so I am not sure how that's possible. They replaced my trackball and it still doesn't work. Any additional ideas? I can go the Asurion and replace it but don't really want to do that for something as minute as this.
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Feb 6, 2010
My ball selects an item, but it doesn't click. I can scroll around, pick things, but I do not physically feel a click. It bugs the **** outta me.. what is the little clicking pad under it called so I can buy a new one? Or if someone can just provide a link that would be great.
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Jul 30, 2010
Since last week, after I recieved an "event reminder" e-mail from a co-worker, I can NOT get the 1 new message symbol off of my phone. I have gone through ALL of my message folders for days now. I have pulled the battery 5 times. The stupid yellow message symbol with the number 1 WILL NOT GO AWAY! I don't know what to do.
Oh and another thing... after that day, when I try to put my phone on "silent" it still vibrates, and when I put it on "vibrate" it makes sounds!
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Apr 15, 2010
Got a Tour last month, upgraded to new 5.0.0.whatever software with Verizon, started having phantom new messages.I tried everything--battery pull, searching "unopened only" messages, I even wiped my entire phone and reloaded everything.
Nothing worked and Verizon gave me a new phone but two days later, I'M HAVING THE EXACT SAME PROBLEM!!Does anyone know how to fix this issue?
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Sep 4, 2010
On my home screen i have the icon showing on top saying i have 1 message.But i have no messages of any sort. No Emails, No I.M.'s, No BBM's, No SMS or MMS, No Facebook or MySpace.i have checked and double checked all of the above mentioned. I have turned off phone. i have removed battery. i have done the *228 update.
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Feb 6, 2010
I scratched off the Verizon logo off my 6 month old BB Tour. At the beginning the track ball would get stuck every once in a great while and it didn't bother me because it wouldn't be that often. Well now it gets stuck ALL the time. Now if I take it to a Verizon store will they trade it since its still under warranty? I also have insurance for it, will the insurance take it back with the logo scratched?
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May 28, 2010
I have had my bold 9000 since it was released and lately the scroll ball has been a pain it wont let me scroll down. I`ve cleaned it with alcohol also put the phone on its face on a flat surface rolled it around it that way. any other ideas?
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Jun 27, 2010
My 9630 trackball just stopped clicking. It still works in all functions, but is now super sensitive when I try to click it. There is no click. Almost like a touch screen now. Any solutions aside from going back to Verizon?
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Jan 2, 2010
i upgraded to 5.0 yesterday n have a quick question on the threaded sms. i was wonderin if theres a faster way to scroll to the top of my messages without using the trackball??
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Feb 12, 2010
I think i messed up my sensor board for my trackball because i can't click anything so i have to use the enter button for everything. the problem is that some links don't work with the enter button like clicking text boxes, are there any other ways to select these links?
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Jun 12, 2010
I understand that trackball scrolling can be erratic on some tour's (mine unfortunately is one of them). I have learned to deal with this issue but now my trackball is unresponsive when I try to click it. Have to press it on average of three times before it will select the item i was clicking on; very annoying. My service provider (Bell) won't do anything for me.will replacing my trackball have any affect on this?
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Apr 1, 2010
For people who does not have the browser click issues.. did you download a "special" OS update that is different from the rest of the world?I'm trying to understand why some people have this bug and some don't?I am thinking that people don't claim to not have the browser click issue are A. not understanding what the browser click bug is, so they are clueless to if they have this problem or not? B. don't use their native browser to click on the link much to notice?For me, it takes 3 to 4 attempts to click on a link to work and using a third party browser isn't an option for me with a 5.0 OS since opera mini 4.2 version does not work and the 5.0 version sucks with scrolling. Bolt browser is not that great for me either.
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Apr 21, 2010
I purchased a tour in August of last year and just yesterday the trackball stopped clicking. it still scrolls up down and side to side but if i select a app and click it does not do anything and the app does not open. it does this for everything i cant enter or select anything what should i do.
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Apr 23, 2010
As the title states, my keyboard won't work at all and my trackball won't click in. I think it's because I touched my trackball when my finger was slightly wet. After that, I tried texting and the characters on the screen didn't correspond with what was being typed. Now it won't work at all. What can I do?
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Jun 30, 2010
When I try to click on a web link it takes three or four clicks for it to actually go through. Any solutions?
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Apr 15, 2012
The track ball on my BB Curve 8330 will scroll left and right but not up or down, which really limits my use of it. I tried taking out the battery, cleaning the ball with alcohol, turning it off and back on. The ball seems loose - not sticky.
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Mar 24, 2011
The roller ball (scroll pad) on my blackberry curve is frozen. Tmobile suggested it software due to it is not a moving mechanical part. This is an unlocked phone.
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Sep 9, 2011
scroll ball doesn't work. there is nothing like NOKIA as we can easily view messages through NOKIA PC Suite
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Apr 10, 2011
I am having a persistent problem with my phone Track Ball navigation. It keeps getting stuck and does not scroll. I got it fixed by paying a good amount of repairing charge. The phone worked fine for a week but again the track ball has stopped responding. Its creating a huge problem and I do not know where to get it fixed. I am extremely dissatisfied with the phone and Blackberry services.
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Oct 20, 2012
Latlely the scroll ball (not sure of the proper name for it) doesn't work all the time and, the text has been very slow. I have rebooted the device by taking the battery out.
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Jan 8, 2010
I recently owned the curve 8530 and liked the setting to make the messages appear in bubble format rather then line separated. The Tour that i have now does not have that option. Does anyone know if it exists due to an OS upgrade, or anyway else i can get sms to display in bubbles?
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Feb 21, 2010
Is there a reason why I don't have a 3G icon on my Tour even though I am in a 3G coverage area?
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Apr 30, 2010
I've recently come upon a severely aggravating problem: I have a message notification icon that will just not go away. It shows that I have an unread message in my SMS/MMS, but there is nothing at all. I've marked all previous items as opened and even went so far as to delete all of my previous messages, but no dice. The rest of my notifications are working perfectly fine, appearing and disappearing as they should. Any suggestions or fixes? (And yes, of course I already tried a battery pull, I'm aware that's it is the BB panacea for all problems).
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Apr 14, 2010
My sms icon WILL NOT go off even though I have deleted all of my messages in the folder. Any ideas on how to get rid of it.
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Mar 12, 2010
Maybe I'm just way overtired, but I've never seen this icon (circled in red) before, and I've had more Tours than I can count since last July. Does anyone know what it is? It's there whenever I place a call.
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Sep 8, 2010
I've somehow hidden the icon for SMS/MMS access/messages. It's not only no longer on my welcome screen, I can't find it in the list of programs/applications.
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Mar 6, 2010
After getting an update for my bb world I now have an icon for NFL that I neither use or want. How do I delete this thing?
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Jan 29, 2010
When I make a call there is a box near the volume that has 5 x's in it. It reminds me of dice. Any clue what it can be? I was going to go Verizon store tomorrow.
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Jun 2, 2010
I have a bb tour and I recently noticed an icon on the top of my home screen and I don't know what it is for. It has the phone like you would see with a missed call but instead of the red x it is either a 4 or an arrow right beside the phone. What does it mean?
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