BB Bold :: Scroll Pad Stopped Working Out Of The Blue?
Jul 9, 2011
I have a Blackberry Bold and the scroll pad stopped working out of the blue. I took out the battery and put it back in, but it still didn't work. It randomly started working again for about 5 minutes, then stopped again.
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Nov 11, 2012
My scroll on my blackberry 9300 has stopped working and has been like this for 3 or 4 days now.When ever i used to be outside my scroll anyway was very bad reacting to the wind!
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Oct 5, 2012
My BlackBerry Bold 9700's scroll button isn't working properly. I have taken the battery out, and that didn't help. The film on my scroll button has peeled off partially - I'm not sure if that has anything to do with it not working properly. The scroll button does respond to my touch, but barely. It responds much better if I have a napkin or a piece of material over my finger. What could the issue be?
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May 28, 2010
I have had my bold 9000 since it was released and lately the scroll ball has been a pain it wont let me scroll down. I`ve cleaned it with alcohol also put the phone on its face on a flat surface rolled it around it that way. any other ideas?
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Sep 5, 2012
i got 2 weeks problems with mine bb bold 9900.The scroll will not scroll on some menus put it wil work if i click shift and scroll.and my hold button is not working .the scroll en hold problems are 2 weeks going and sometimes it works and now 4 days the buttons never works anymore.I reinstall my blackberry os en downgraded it did the battery pull all these things never works.i got this blackberry 5 months and getting angry with the point that i will buy the iphone or the samsung,
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Oct 28, 2012
My MMS suddenly stopped working afterI was trying to send a picture message during a phone call. I cannot send or receive picture messages ever since I attempted to send a picture message during a phone call. I can attach pictures onto a message but once I hit send, the message does not go through and instead I get a red X next to my message. I did not change any of my settings or updated anything. Picture messaging was working fine up until that day. I tried resending my service books and trying to resend a picture message but it still doesn't work. I put my sim card into my old blackberry curve 8900 and tried sending a picture message and it worked, so I am assuming that this is not a network problem but a problem with my bold. I am using an unlocked verizon blackberry bold 9930 on the t-mobile network. I am running OS 7.1 bundle 1737(v.7.1.0.580, Platform 5.1.0.429) (I updated to this OS after my failed attempt of sending picture messages) I also restored by bold to factory settings and resent the service books to see if it would work but it did not. I did a battery pull to see if that changed anything, but I still can't send picture messages.
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Apr 19, 2012
bold 9900. Podcast app not working. Cannot explore podcasts from catalogue or see the ones I downloaded from before.
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Dec 6, 2011
My speaker has stopped working. Possibly bluetooth related?
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Jul 14, 2011
my camera stopped working all of a sudden ..is there any fix for this problem..
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Oct 17, 2011
Since the blackout I cannot receive or send MMS messages! I have rebooted my BB but not sure what else to try
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Jun 21, 2012
I recently moved for South Africa to Mozambique, bought a local SIM and subscribed to BIS.<br>Everything was working smoothly until a few nights ago when my email icon disappeared and I received a message saying;<br><br>Your Vodacom South Africa email service is deactivated.Email messages are no longer being sent to your BlackBerry® device.<br><br>To set up email with your current wireless service provider, click Set Up Email.<br>BlackBerry<br><br>When I click the link I get a message saying:<br><br>Your device encountered a problem with the acctivation server.<br><br>The strange thing is the message says its from Vodacom SA while I am using a Mozambiquean SIM<br><br
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May 12, 2010
Anybody having trouble with hotmail it says my password is wrong all of a sudden it also happened on my Iphone but it works on my home computer.
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Apr 6, 2010
My Blackberry Bold 9700's LED stopped working after only two days. I have tried wiping the unit clean, checked the bedside mode, silent mode (sound profiles), etc. Anyone else having problems with theirs?
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Apr 23, 2011
i've done the reboot by removing the battery, restored it and got a new trackpad that work for about and hour and its still playing up!
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Jan 12, 2010
I am currently out of town and have turned off my mobile network in order to avoid long distance charges. However I enabled wifi where I am staying so I may still be able to use the blackberry applications such as bbm, facebook, weather network, blackberry app world etc.Everything has been working fine for the first two days but has then recently stopped. I can still browse the web, but my bbm msgs are not going through nor am i receiving any, fb alerts have stopped coming in and so on.
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Apr 8, 2011
I have had a blackberry bold 9780 for the last year and a half and I love it. I recently did a bbm update and shortly after that certain keys worked off and on. I contacted Rogers and they advised to to update the OS so I did. This has not helped. The next call I made to them, they advised me to take it to a rogers store for repair. I did and they informed me that they do not repair out of warranty and they sent me to a kiosk in the mall to have it repaired. According to the kiosk they were not able to fix the issue, they cleaned it, replaced the membrane and still no luck. Now the buttons that worked infrequently no longer work at all. The buttons that do not work are i, o, k,l,m,$ and delete.
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Jan 14, 2012
I have a blackberry bold 9930 which I brought from USA. I am on T-Mobile in the UK. I have been using the messenger and all other services for around 4 months now and suddenly my messenger has stopped working. I can use whatsapp and facebook but my messenger wont show any updates or let me send a message or recieve a message. Before this problem started I installed the new update for the new blackblerry messenger which carries customisations such as bubble colours and the like. It worked fine for a few days then suddenly this Friday it stopped working after experiencing some heavy lags.The phone is on BOLD 9930 on 7.1 OS bundle 457 (v7.1.0.163, Platform 5.1.0.137) which is the latest update
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Oct 8, 2012
My camera has suddenly stopped working. I have plenty of memory and have tried a battery reset and made sure there is plenty of power.
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Sep 1, 2012
i recently switched my to bold 9700 and the email has stopped working on it now.
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May 8, 2012
I have a Bold 9930, and suddenly the mobile network is not able to connect any more. All the other phone functions are working without any issues including wireless, bluetooth, ....
I tried to restart the phone, remove the battery, but still doesn't work. I tried my SIM card on another phone and it's working without any issues.
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Oct 2, 2011
So randomly yesterday my bolds up volume key stopped working and now I can't even put up my music... The pause and lower volume buttons work though..
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Aug 11, 2012
Just happened this week. The normal lighting that usually come on behind the keys, no long comes on. Gotta have the room lights on to see the keys. Is the machine broke or has a setting be altered?
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Jul 25, 2012
Got a new Blackberry to use for both my personal and work e-mails. Previously work had supplied all Blackberrys but were moving to HTC, but as I am a luddite who prefers buttons, I opted out and to go it alone. Initially I managed to set up my outlook so that everything worked well - outlook mail, calander etc was synced, and updated regularly. I did thisvia the blackberry desktop, rather than the BES, as I knew this was being discontinued. Then I went on holiday last week, and while somewhere in Germany, my work mail stopped downloading (my personal mail carried on fine). Now I'm back, and it still won't work!
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Oct 25, 2012
Suddently, BBM and Email stopped working on Wifi. However, internet browsing on Wifi works fine!I tried resstarting it and also removing the battery and placing it again. Problem still persists.I tried opening the settings and clicking on email setup, I got a message that said: cannot connect to server!What server is it talking about? RIM server?
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Jan 22, 2012
The infra red middle button stopped working suddenly it can work as "OK" or "enter" also The lights around it is lighting, but The function as right, left, up and down is not sensing anymore
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Jun 22, 2011
My ringtone and text alerts have stopped working suddenly. I've not changed any settings; even with the phone sounds on "Loud".
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Aug 21, 2012
I have a bold 9780 Recently my trackpad has been playing up(not repsonding to my touch) and when it does respond it flys everywhere uncontrollably and the centre bit doesnt work either. i have taken battery out several times. i have also tried updating and restoring to original factory settings. I have backed up etc. This still hasnt worked. has anyone else had these problems.
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Aug 14, 2012
Just noticed this morning that keys "RT FG CV" stopped working. The rest of the keypad is functional as well as the touchscreen. I even tried removing the battery... nothing.
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Jul 28, 2011
I've had my Blackberry Bold through T-Mobile for over a year and never had problems with the e-mail service. It is set up with my Yahoo account and I have always been able to send and receive email from my phone just fine. Just in the last 24 hours, though, my service stopped working. I cannot send any emails, it errors with that blasted red X, and I cannot receive any new emails even though my email account in itself works -- I send emails from my work account to my Yahoo account on the computer, and I can see the emails are coming in when I check my email on the computer but nothing is registering on my phone.
I've Googled my way through various troubleshooting tips, I've shut the device off and back on, I've removed the battery and SIM card and put it back again, I've tried to go to Manage Internet Email but it says it cannot connect. I've gone to Blackberry Internet Service on the T-Mobile website and it does not show that I have a e-mail account configured, even though I've been using email on my phone the entire time. I try to set up my email there on the website and it says, lo and behold, that that email is already registered on my device! There is nothing wrong with my network connection on the phone, I have full 3G signal or EDGE signal (depending on what part of the room I'm in here at work). I have not changed any settings on my phone at all and my email just stopped working out of nowhere.
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May 11, 2012
When I try to get info from phone through advanced settings it says connecting to email settings. It says 'your device had a problem connecting to the server' retrying does not make any difference. I have the latest software (checked) Wi-Fi, is working and so is texting?
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Jul 3, 2010
Just randomly the other day my trackpad stopped working. It works to select by pressing in but won't scroll at all. I've tried a few battery pulls and no use.
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