BB Curve :: Scroller Won't Click Or Scroll?
Jul 30, 2012
My blackberry scroller wont click or scroll! I have phoned blackberry and they want to restart it so I wanna see if there is anything I can to fix it to prevent them doing that!
I tried taking out the battery and clicking five times, it works but it broke again then that didnt work again! I also tried putting a piece of tissue between the sim card and the battery and it work but again when is stoped it wouldn't work again!
I have taken to battery in and out soooooo many times and I left the battery and the sim card out for the whole night and part of the day!
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Feb 25, 2011
I got a text message on my blackberry 8520 and I entered the password as usual and the trackpad would not move, I couldn't scroll but I could click but not scroll.
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Jun 5, 2012
The trackpad on my curve 9300 keeps breaking. I cannot click or scroll at all. Normally, it's not too bad with a few attempts of taking the battery out then putting it back in, but last night, the screen went white - again - so I took the battery out and it said I had no battery though I had at least 40% on there. When I put the battery back in, and the phone began loading, the menu thing came up. I tried to click, 'unlock' and nothing happened. Seconds later, the screen went black as if the phone doesn't recognize my trackpad anymore. I am sick and tired of having a phone that doesn't work! I wouldn't be as mad if it was the first time, but the thing is, it's happened before and every time I go to the phone shop, they say 'oh, it's not our fault, we'll send it off for repair' and when I eventually get it back (2 weeks later) it works for 4 weeks, and I send it off again. I have sent the [hone of 4 times for 'repair' and each time, it takes 2 weeks; that's 8 weeks, or 2 months that I still have to pay 25 pounds in my contract for a phone that doesn't even work. That's 50 pounds wasted on the worst phone available. I got my current phone back in September (after fighting with my phone provider) and it broke in February.
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Sep 2, 2014
I've just got a iphone 5c and it was working while setting up apple id etc but once that was finished and i got to using the actual phone it comes up with squares on what i press and i have to press it twice to access the buttons,it wont scroll either ...
Info:
iPhone 5c, iOS 7.1.2
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Feb 15, 2010
OK I have checked other threads and havent found a solution...it could be that there isn't one but somehow I am optimistic. Saturday night my phone worked fine. I go to bed wake up and my scroll ball wont click. It scrolls fine but does not select when pressed. I took it to Verizon, they claim water damage. I haven't dropped it in water or anything like that so I am not sure how that's possible. They replaced my trackball and it still doesn't work. Any additional ideas? I can go the Asurion and replace it but don't really want to do that for something as minute as this.
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Mar 15, 2010
mMy blackberry 9500 n it wnt let me click nething. i can scroll, do virtually everything else, but i cant click ne links or nething. i cant navigate off the page i get too because i cnt select nething. ne ideas?
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Jan 12, 2010
I searched, but couldn't find anything. I got my first Blackberry today-a Tour 9630. It has the OS V 4.7.1.57. To answer a text message at this point (after there is a message notification), I have to scroll to message Icon, click with ball, hit menu key, scroll down to "view folder", and then scroll to "SMS Inbox". Surely there is a simpler way to this?
I've also read about combining SMS and MMS messages into a single message type-is this possible? Can I at least combine the inbox/outboxes?
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Oct 17, 2012
ive been having problems with my trackpad ALOT recently. Ive looked all over for ways to fix this and i can never find an answer to it. So i eventually got frustrated enough to make a post on here. What it will do is almost a few times per day it will freeze up the trackpad, making it entirely useless. It wont click, it wont scroll, it wont do ANYTHING. ill do multiple battery pulls and resets and STILL NOTHING. Ive waited 3 hours this time,constantly pulling the battery out, and nothing changes. Ive cleaned the screen and everything too. Is there any other way to fix this
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Apr 29, 2012
Please can anybody help me the mouse is not working on my phone I can't scroll at all please, is there anything I could do without buying a new one?
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Jul 16, 2012
over the past few days the scroller on my 3G 9300 is playing up, if I scroll to a certain area it keeps jumping to the top again.
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Jun 4, 2012
When I click on roller ball to make selection nothing happens - How do I clean the contact point?
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Dec 29, 2011
For the past few months, my scroller has been sticking and freezing, but i have managed to fix it everytime by pressing down hard or doing a battery pull. Also, the screen would just randomly turn white and then the phone would restart. The white screening was getting unbearable, so i did a software reload through desktop manager and since my scroller won't work at all. It wont select or scroll.
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Oct 16, 2012
The scroll on my Blackberry Curve 9360 does not work and I want to know how to fix it.
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Oct 16, 2012
Scroller for Blackberry 9300 doesn't want to Work?
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Mar 2, 2012
I have had a curve 9300 for about 6 months and my scroller has been playing up for about a week.
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Dec 2, 2012
The scroller on my blackberry curve has stopped working, can they be repaired? And if so where?
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Oct 5, 2012
sister recently had to bring her bb into the shop as the scroller stopped working. the phone was sent away and she was giving a new bb but now her bb isnt connecting to any internet connection and her bbm isnt working but she was still charged for her bb bolt-on !! any one any advice on what she could do? its a blackberry curve 9300 purple phone that is 02 network.
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Nov 22, 2012
I have had a Blackberry Curve 9630 for just over a year now, and all of a sudden the square scroller/button has stopped selecting and when I try to scroll it doesn't move around as easily as it had done. Now my Blackberry keeps restarting itself and when it get to my background it doesn't let me scroll/select anything, it just reboots itself again. I have left the battery out for around 5 minuets and then put it back it yet the problem is still occurring. So I was just wondering what I can do to get my Blackberry fixed, it has a 2 year guarantee on it.
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May 28, 2010
I have had my bold 9000 since it was released and lately the scroll ball has been a pain it wont let me scroll down. I`ve cleaned it with alcohol also put the phone on its face on a flat surface rolled it around it that way. any other ideas?
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Jan 10, 2010
After working properly for two weeks, my VM-605 is acting weird. Every call begins with "the voice" saying CALL ENDED, and then it proceeds to accept or place the call. Ending a call produces a simple beep. It no longer answers calls with a click of the panel, or re-dials with a double click. What's wrong?
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Sep 5, 2012
i got 2 weeks problems with mine bb bold 9900.The scroll will not scroll on some menus put it wil work if i click shift and scroll.and my hold button is not working .the scroll en hold problems are 2 weeks going and sometimes it works and now 4 days the buttons never works anymore.I reinstall my blackberry os en downgraded it did the battery pull all these things never works.i got this blackberry 5 months and getting angry with the point that i will buy the iphone or the samsung,
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Jun 7, 2012
Device info:Your carrier2 / Model info and OS version (Go to Settings, then Options, then about): latest version and bold 9900
Apps and free space:File free before and after a battery remove/replace. (Go to Settings, then Options, then status): can't get onto phone?Did a battery pull fix your issue?Apps installed and their version if possible. (Go to Settings, then Options, then applications): few games can't find them all out as can't get onto phone?
my problem is that I cannot get onto my phone because I cannot type in my password it comes up with unlock emergency call and cancel and I cannot chose any how ever when I take the sim out and put the battery back in it takes me straight to unlock and I cannot type anything but the blinker is solid is don't blink could this be the problem?
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Aug 14, 2012
I have a 6 week old Curve 9320, I have recently started having problems scrolling through chats on BBM. Everything else is fine but I can't scroll up or down to earlier messages in a chat.Also I sent a message to all of my contacts but it doesn't say I'm in a chat with every contact.
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Sep 12, 2011
my blackberry droped in the toilet i quickly remove my battery and sim card then put them back everything is fine but my scroll button is not working i can push but i can scroll to the left right top and bottom. itried to dry it (i put it outside on the sun but it still not working
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Oct 24, 2011
I have a curve 9300 and the scroll pad ins't wroking I've tried everything but it just wont work.. what can I do
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Apr 18, 2012
I've had my phone nearly a year and constantly the trackpad keeps Freezing I have tried cleaning it,left battery and sim card out I've tried loads of things. Recently it has froze since Tuesday. I am getting very annoyed. It clicks but does not scroll and gas worked like s tiny bit like scrolling down 1 space.
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Jul 1, 2012
A few weeks ago I was on my phone and it was dying, I went to get the charger but it had already died. I plugged it in and turned it on but the scroller wouldn't move. It would click but no matter what I tried it wouldn't move. I looked it up and it said it needed to be wiped, so stupidly I wiped my phone. But still, nothing. It would just click. Now, it's stuck on terms and conditions and non-usable. I've had to use my old blackberry which is falling apart I tried looking again online to see if there was any other solutions and I came across one saying that the software needed to be update.
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May 10, 2012
I have a blackberry curve 9630, and my scroll thing does not work. I've tried updating my blackberry but now my phone is stuck to "THIS HANDHELD INCLUDES SOFTWARE..." page and now I can't use my phone at all..
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Dec 24, 2010
My blackberry curve wont scroll in any direction on the blackberry home menu without holding in the shift key. Also when I hold the lock key ( the * key) it goes right into standby mode and I have to use the mute key to get it out of standby.This happened about two days ago when I noticed the ALT function seemed to be stuck on even though the button was not stuck in any way.
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Sep 17, 2012
Occasionally when i use my browser it won't scroll down no matter what I try to do but it will scroll sideways.
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May 15, 2012
I've been having trouble lately with my BB Curve in that it will decide at least once a week that it does not want to scroll down at all in the internet browser. It scrolls left and right and goes back and forth between pages just fine, loads the page just fine, but it absolutely will not scroll down! Only a reset by taking out the battery will work to let me scroll down again until the next time it decides to stop working. It doesn't seem to be a specific website I go to, either. It just doesn't want to scroll down! It isn't a critical problem, but it certainly is very annoying when I have a few tabs open and lose all my memory because I have to reset it.
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