BB Bold :: Keypad Or Scroller Won't Work
Jun 7, 2012
Device info:Your carrier2 / Model info and OS version (Go to Settings, then Options, then about): latest version and bold 9900
Apps and free space:File free before and after a battery remove/replace. (Go to Settings, then Options, then status): can't get onto phone?Did a battery pull fix your issue?Apps installed and their version if possible. (Go to Settings, then Options, then applications): few games can't find them all out as can't get onto phone?
my problem is that I cannot get onto my phone because I cannot type in my password it comes up with unlock emergency call and cancel and I cannot chose any how ever when I take the sim out and put the battery back in it takes me straight to unlock and I cannot type anything but the blinker is solid is don't blink could this be the problem?
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Dec 29, 2011
For the past few months, my scroller has been sticking and freezing, but i have managed to fix it everytime by pressing down hard or doing a battery pull. Also, the screen would just randomly turn white and then the phone would restart. The white screening was getting unbearable, so i did a software reload through desktop manager and since my scroller won't work at all. It wont select or scroll.
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Oct 16, 2012
Scroller for Blackberry 9300 doesn't want to Work?
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Nov 26, 2011
My bold 9700 stopped working for no reason! The keypad stoped working all of a sudden. I cannot type in my pin, the trackpad doesn't function, the unclock button on top doesn't work and after a few seconds the screen goes black and the only way to bring the light back on is to either connect it to my laptop via USB which will show the clock and once the USB is removed I get the home screen but cannot do anything there again; or i have to remove the battery and reboot but again I would get the black acreen and the cycle would continue.
My email, text messages, missed calls, facebook notifications and all come thru alright and the red light flashes to indicate this and I get the little sign on top of home screen but cannot access anything as the keypad and the trackpad are both completely non-responsive.
I called my mobile from a landline but again i cannot accept the call as pressing the green call button or any other key for that matter doesn't work. I could access the device via the BB desktop software and have backedup and updated the firmware (i was using the most uptodate version untile now without any problems) . The phone has not gotten wet and hasn't been in any damp environment. I haven't got any dodgy apps or security issues for instance as aresult of opening sapm etc.
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Sep 24, 2012
Some of my keypad keys have stopped working, the letters "a q e r o u" have stopped responding.
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Apr 11, 2012
I purchased a blackberry torch 9810 in Dubai from a Vodafone shop at the airport (brand new), I have had it for about 2 weeks and my keypad seems to stop working when it feels like it, it is usually the "ALT" and "n" key, I currently live in South Africa, where I can take my phone to be repaired? Should it still be under warranty even if I purchased it abroad?
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Jul 16, 2012
I decided to sell my Evo 4G, so I erased all the contacts and all the data. Since I did that when I press "Phone" at the bottom of the phone, nothing happens. The number keypad should come up, but nothing happens. I used to use Go SMS Pro, so does it not work because I erased it? I took it to sprint and they cant figure it out, they say its broken and thats not the case. They did a full system re-boot on it and it does the same thing?
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Jun 4, 2010
I got my new e72 (fw up to date 031.023)a couple of days ago and i already found a HUGE problem with the keypad. The keys which have a number (R,T,Y,F,G,H,V,B, N and M) do not work properly!
I found that when typing at a regular speed these keys do not get registered all the time. At first i thought i was nuts and that i just "havn't gotten used to the phone yet" probably to satisfy my emotions of just having bought a completly new phone, having "upgraded" from the e71. For instance.. Without thinking please try typing these words, as you would normally with two thumbs:
I also found when the words start with a number key, everything is okay. But when you press those keys in the middle of a word, or at the end of the word they don't get registered very often (this does not happen with the e71)
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Jul 19, 2011
i'm using a curve 8520 on 0S5.My letter 'A' in the keyboard suddenly won't work properly.. Just a soft touch and it would appear automatically... in Uppercase. Because of this, i am having a hard time when typing. i copy paste the lower case 'a' so typing would be easy.Also, since the 'lock' is also in that key, my phone would always lock automatically and with that... my phone seems to go 'off' and i would have to longpress any key so it would come alive again.i tried the application clean-up thing in the desktop manager as @BlackberryHelp tweeted me when i asked them about this but still there are no changes.. i also tried putting a tissue in the back of the metal plate thing.
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Oct 2, 2011
I have a 9300 Curve and the G,H,J,K,V,B,N & M don't work, well they work but they don't click like they should. besides take it to a repair shop?
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Jun 14, 2011
my blackberry has just decided that non of the key pad or buttons are going to work but touch still works if i restore it back to factory settings will this sort the problem out also how do i get the phone back to factory settings?
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Oct 6, 2010
Somehow , my X10 key pad doesn't work while answering any call. I've tried re-installing the software and restrarted few times. Can't retrieve voice messages ...
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Sep 28, 2012
my Blackberry keypad stops work!What can I do to resolve this problem?
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Sep 2, 2014
When messaging the letters k , i and m will not work on my keypad.?
Info:
iPhone 5
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Apr 29, 2010
I have a Nokia E71 which as I write is not responding to any of the keys.When I turn it on it boots up and then gets to the 'Set date' window, which I can't get past because it does not register me pressing 'OK'.I think reinstalling the firmware will fix this, because before it stopped working it went through a phase of not working, and then working again, and then not.
The problem I have is that I can't select the 'PC Suite' on my phone when I plug it in because it won't let me press any keys.Any suggestions as to how I can get my computer to recognise that I have the phone connected, without having to select PC Suite on my phone?
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Feb 22, 2010
i've just upgraded my 8900 from 4.6 version to 5.0 os version, all programs are running good but i find one small problem for the keypad lock on the top left side of the unit, it doesn't work?
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Aug 30, 2012
iv disabled some apps that i didn't think was important how wrong was I the thing is i cant put my password in now because the keypad wont appear when i tap or touch the screen.
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May 17, 2011
My Keypad & Tracker button wont work on my 8520 i have had it 2 weeks and its not under wornty, i would like to try fix it.
It is NOT WATER DAMAGED I Don't know whats up with it but its really getting me mad
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Feb 15, 2010
I have a qwerty keypad on my E72 and I see the '&' sign on the button right next to the ctrl key but when I want to insert the & it doesn't work even combined with the shift and up arrow key. How can we use this? Same goes for the '?' and '!' and '-' buttons.
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May 23, 2010
My Mmc card had a virus that's why i am not inserting it in my phone. that's why i'm only using my phone memory... i went to a special occasion and i took many pictures. after that, my phone hangs and it's keypad doesn't work. when i slide it up, it asks my security code but i can't enter it. Others say I have to format my phone but I don't want to lose my pictures on that occasion.
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Apr 29, 2010
I have a Nokia E71 which as I write is not responding to any of the keys. When I turn it on it boots up and then gets to the 'Set date' window, which I can't get past because it does not register me pressing 'OK'.
I think reinstalling the firmware will fix this, because before it stopped working it went through a phase of not working, and then working again, and then not.
The problem I have is that I can't select the 'PC Suite' on my phone when I plug it in because it won't let me press any keys. how I can get my computer to recognise that I have the phone connected, without having to select PC Suite on my phone?
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Feb 22, 2010
i've just upgraded my 8900 from 4.6 version to 5.0 os version, all programs are running good but i find one small problem for the keypad lock on the top left side of the unit, it doesn't work?
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Feb 7, 2010
I've bought my 5800 XM yesterday. Today I was playing some music and noticed that the sidevolume buttons don't work when keypad is locked! It's very difficult to take out the phone from your pocket and then adjust the volume or change the track unless you have put on the handsfree. Please let me know if there is any fix for this.
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Jul 3, 2012
When I have an active 3-way confrence call and I am asked to "Hit 1 for yes or 2 for NO" the phone tone will not register to pick the number. It sounds the tone, but the other phone line asking for me to hit the number will not register the tone. Any suggestions??
Thanks,
Info:
iPhone 4S, Mac OS X (10.6.8)
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Apr 29, 2012
Please can anybody help me the mouse is not working on my phone I can't scroll at all please, is there anything I could do without buying a new one?
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Jul 16, 2012
over the past few days the scroller on my 3G 9300 is playing up, if I scroll to a certain area it keeps jumping to the top again.
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Aug 17, 2010
I have a huge problem with my N79, its only about 3 months above a year old. Its been acting up for the last 24 hours. When the phone's on, and i try using the keypad to either to type out a text or to move around the menu, the phone hangs / keypad doesnt work. I dont know whether its the phone hanging or the keypad problem because the screen goes dark, and i cant revive it, but its still on, and i have to restart the phone, but the same thing keeps happening. I tried hard reseting my phone, that didnt work either.
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Jul 30, 2012
My blackberry scroller wont click or scroll! I have phoned blackberry and they want to restart it so I wanna see if there is anything I can to fix it to prevent them doing that!
I tried taking out the battery and clicking five times, it works but it broke again then that didnt work again! I also tried putting a piece of tissue between the sim card and the battery and it work but again when is stoped it wouldn't work again!
I have taken to battery in and out soooooo many times and I left the battery and the sim card out for the whole night and part of the day!
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Jun 4, 2012
When I click on roller ball to make selection nothing happens - How do I clean the contact point?
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Oct 16, 2012
The scroll on my Blackberry Curve 9360 does not work and I want to know how to fix it.
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Mar 2, 2012
I have had a curve 9300 for about 6 months and my scroller has been playing up for about a week.
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