i dont know whats going on, but first of all my device wouldnt let me click unlock as i have a password on it, then when i was finalyl able to it wotn let me type my password in properly, i will type 3 characters an wont press enter and it will automatically come up sayin incorrect password, it has let me on it a few times but then once on it the trackpad stops working an the phoen freezes, or if it lets me click on anything such as messages for expample it automatically brings the search up and wont let me do anything else. ive tried numerous amounts of battery pulls and restarting it but it hasnt worked. also when i put it on charge the beside mode just flashes asking me if i want to set alarm constantly. i dont know what to do but need my phone urgently, i literally cant do anything with it, is there any way of resetting it completely without using hte device, like through the internet or something?
I have a 9300, and the scroll has completely locked. I have removed the battery countless times, cleaned the screen and click the scroll five times. It will not scroll in any direction unless on the search screen or the internet. (Which can only be reached through the search) I spilled tea on it but I don't think that is the cause. I recently when to use a site with adobe flash player but it wouldn't register
I have just received an upgrade of my company phone and would like to pass my 9300 Curve to my wife to use. Unfortunately the e-mail set up was via Enterprise Server and will not allow me to set up e-mail for her to use normally, restore factory settings or change so this can be done
I've been using this unit for just over a year and now the battery is acting up. I've reset to the factory setting but the battery still keeps dying without any warning. When I charge, it takes less than 10min to reach 50% but it dies faster. There are no other apps running on it now.
Is there a way to really reset the BB to the factory settings?I am running 5.0x firmware, and the Options/ Security Options/ General Settings/ Menu/ Wipe Handheld function is not present anymore! (I saw it when I had 4.6.x..)So I tried this (from Mac, as on XP I can't locate the loader.exe file): http://www.blackberry.com /btsc/ search.do?cmd=displayKC&docType=kc&externalId=KB18998 but it actually did not really clean my BB, it kept for example all the apps I installed which are the reason why I would like to reset the BB! it also kept the 5.0.x firmware, while when I got the BB it had the 4.6.x firmware. I really would like to go back to the original status. any suggestions?
Is it possible to do like a factory reset on my curve. Since I gave my girlfriend my former phone my contact list is still in there and its freaking me out. I tried to delete but I could only achieve deleting one contact at a time and I have close to 800 contacts.
I have got a blackberry of my nephew and I can't change blackberry ID to mine as he has forgotten his ID and password so it won't let me change it so is there anyway I can reset phone ta please this is for a blackberry curve 8520.
Everyone says go to options - security options - general options - wipe handheld.
When I go to security options, all the options I have are: Advanced Security Options Encryption Firewall Information Security Wipe
I have been reading that the security wipe won't get rid of everything. When I go into security wipe, it says if I wipe "Emails, Contacts, etc." you will not be able to send or receive email on the device after you wipe it.
Does that mean on this phone ever again, or just from the email addresses I am wiping?
Ok my daughters BB 9300 for some reason deleted all her contacts, and is generally very very slow.So I decided to backup SD bard, and do a wipe and start again.I went into Security>security wipe> delete emails, contacts, media card. it did it stuff, I then connected to my BB desktop on Mac, it connected fine, I then tried to do an update to the OS as it is on OS v6.2647 and there is a newer version, however it keeps saying needs 6Mb data free.The BB desktop says there is 35mb free, what else can I do?
how do i reset my phone back to factory os and wipe everything off my phone as if it was bran new. i noticed when i reinstalled the .459 os i still had some of my software on my phone i want to do a clean wipe with a fresh install any help would be nice...
my daughters fone wasnt sending or recieving texts or calls, contacted o2 they said do factory hard reset, the fone worked for a while after but kept restarting itself, now it will not switch on at all and when tryin to charge it either displays a battery sign with a red cross or the bb light flashes intermitting...
I was playin with my girl's phone tryin to guess her password and after too many attempts the phone seems to have factory reset. The pictures are still loaded so I believe the SD card wasn't reformatted. How do I reset it?
I have a curve 9300 downloaded a game of blackberry app world when it finished it said reboot phone,after I rebooted the screen went white and displayed app error 200 reset. I have tried everything including reinstalling the software on my PC and even an update but the computer says to connect phone when it already is and other times the screen loads black and shows blackberry on it and a bar that realoads and after this it goes right back to the white screen...
I've bought a Blackberry Curve 9300 a few weeks ago and I've added 3 e-mail accounts to it the same day to see how it works, it worked fine on the first day but on the next one it stopped working. Only then I created a BIS account - which TIM is my carrier -. Now the problem is: I can't delete these 3 accounts I've added earlier. I've tried to add them again trying to make it work properly, but I am unable to re-add them. On my BIS carrier website, It says that I've reached the maximum e-mail accounts.
How can I delete these e-mail accounts? I've tried the methods found on the web, like the one to "reconciliate"(?) the e-mail account option through wifi (on the phone). PS: My Blackberry is running a 6.0 bundle 2391 OS.
I have the black berry world app.and I got a notification for an update for BB messenger. I download it and I discovered that an option was removed.. which " show what im listening to" Is there anyway to downgrade it?