BB Bold 9700 :: Inbox Count One Is Off?
Apr 26, 2010
I bought my first smartphone this past January, the Bold 9700, and I absolutely love it! However, the count for my Inbox displayed at the top of my screen ALWAYS indicates ONE email received, even though I've deleted all emails.Only once did the count go to zero, but I can't figure out why it did, because I deleted mail the way I always do, but a couple days later, it went back to maintaining ONE in my Inbox.What do I do? Besides ignoring it, which is what I've been doing.
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Jan 5, 2010
So I set up my gmail account via the BIS or whatever plug-in, and all seems to be working ok. The problem is that the emails go straight to my general "Messages" inbox, but nothing shows up in my Gmail account inbox when i click on that specific icon. I do have SMS/MMS broken out into a separate inbox, but i'd like to use the gmail inbox where it threads messages with the same topic instead of the general messages inbox.tried resending service books.
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Jan 25, 2010
I also noticed that after i updated my software whenever I receive a message, the display message indicator at home doesn't indicate the total number of text message i receive but rather it displays the number of contacts who sent me messages. like for example contact A sent me 2 messages. It will only appear as 1 and not 2. how do i solve this problem? Do you experience the same?
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Mar 22, 2010
At the top of my screen the unread message icon always displays more messages than exist. Currently, it says I have 1 unread SMS message. When I receive an SMS it will go up to 2. This will happen and it will say 20 bbms or 3 emails but I have yet to find a solution.
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Jan 18, 2010
My SMS and MMS icon shows received messages but not sent messages. I can choose the sent messages folder, but I want to see inbox and outbox messages together. I had the same problem with the Curve and I somehow fixed it, but I can't remember how. I do not have the sent messages hidden either.
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May 23, 2010
If I receive a message (SMS for example) then press back to read another SMS from a different contact, and then try to reply to the second message I read for some reason my 9700 sets up a reply for the message of the first sender and not the second sender. This is a recent problem and can not seem to figure out why it is doing this.This best way to describe what it is doing is "lagging".Also, sometime when I select "katie" in my phone it will randomly call "nancy".This happens multiple times in a row.
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Mar 16, 2010
It seems to happen sometimes after I change themes. I've just been deleting my email account and setting it up again but It's really annoying. Is there another way to fix this?
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Feb 23, 2010
Odd glitch on the 9700. It's one thing that drives me nuts because the OS interface is placing an SMS notifier saying I have a new one, I see that I have one new message, I hover over the SMS icon on the home screen and it has a prefix (1). I deleted ALL sms msgs and it's still telling me I have one. What do I do? This happened after I did a backup and restore. Maybe because I had an unread SMS before restoring data from my old 8330?
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Jan 4, 2010
How do I delete an old Inbox folder from an email account I have deleted from my phone?
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Aug 12, 2010
My BB 9700 loose's all recieved emails on a daily basis, every morning once i recieve the 1st email of the day yesterdays are gone.
All my sent emails are still stored on the message lists
My general options are set to keep emails - forever.
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Mar 11, 2010
Right I have disabled dial from homescreen and I gone thru all the keys and not one of them opens up my sms inbox is there a way to assign it to a key not being used?
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Mar 3, 2010
Every so often, I'll get a new incoming SMS, and when I try to go to the inbox to view it, I get the dreaded java.lang.NullPointerException.
Pulling the battery fixes it, but only for a little while. At best, it works for 2-3 days before it happens again. Sometimes, like today, it doesn't even last one day: I already pulled it about 3-4 hours ago, and just had this issue again.
It's extremely frustrating, because rebooting after reinserting the battery takes 5 minutes, and I have to do it immediately to read the message I just received!
I tried updating the OS, but this has had no effect.
Has anyone else experienced this with their 9700? I'm on AT&T and am running 5.0.0.405.
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May 12, 2010
My phone would always show all incoming emails, but now it shows both incoming and outgoing emails, including sent emails from my PC. What do I need to do to only have incoming emails show up in my phone's inbox?
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Mar 3, 2010
Is it possible to apply some rules inside my inbox? For example marking red for specific senders etc
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Mar 10, 2010
I have the bold 9700 and about 3 days ago I stopped receiving emails on my device, however I was getting them on my inbox on my PC. Now, I am getting them but there's allot of lag time. My PC inbox gets them right away but it takes my blackberry 20 minutes after it's sent to get sometimes. I tried multiple e-mails and same thing so I know the problem is not the email server and I also have no problems with my BIS and when I send emails with my BB they're sent to the inbox immediately.
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Apr 28, 2010
Havin some trouble this morning, did as battery pull this morning and when the phone rebooted, I see 27 unread txt msg in the home screen, but when I go to my inbox there is nothing there, any one have any idea what's going on here, tried a battery pull again and still nothing.
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Feb 24, 2010
Got the new Bold 9700. The little yellow envelope will not disappear at all! I've checked the missed calls, inbox messages and emails etc. I've done battery pulls and that does the trick but it keeps coming back.
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Jan 3, 2012
On the main display 18 ( SMS and MMS) message count is displayed. However, after reading all messages, the 18 messages icon remains on the main screen . How can I re-set this to 0?
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Jul 21, 2010
I'm experiencing a weird glitch that no one (including tech support at Verizon) seems to be able to figure out. I have a gmail account set up on my Bold 9650 and everything works properly EXCEPT that I cannot get it to show me the message count of unread messages (which usually should show up in parenthesis when I scroll over the account envelope icon). It seems that this is an issue with the Bold 9650 in particular because I have gotten the gmail unread message count to work on other blackberry devices, but not my (or another friend's) Bold 9650.
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May 2, 2010
For some reason I have ended up with the unopened message count showing one unopened message. There are no unopened messages on my device. I have cleared the Messages database using the desktop software but the device is still showing one unread message despite there are no messages on my device at all.Any idea how to reset the counter to zero?
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Feb 17, 2010
There is one thing that drives me insane about my BB 9000 and that is when displaying the time it takes into count the time zone. When I travel my BB is also my clock. So when landing into an airport that is in a different time zone I have to take that into count. For example I live in CST, so landing into a EST city I have to go into my option and change the time zone from CST to EST. If I don't then I am am an hour slow.
Now I see there is an option in Options => Date/Time called "Date/Time Source". I have this selected to "Network". This doesn't seem to help. I do see that it updates based on the network but the time zone is still in effect. For example;
Time Zone: CST
Time: 2:30 PM
Network time: 3:30 PM
Is there a way to force the BB not to take into count time zone?
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Mar 22, 2010
At the top of my screen the unread message icon always displays more messages than exist. Currently, it says I have 1 unread SMS message. When I receive an SMS it will go up to 2. This will happen and it will say 20 bbms or 3 emails
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Aug 3, 2012
my BB bold 9900 has an email count of 1 displayed despite ther being no emails in the inbox.
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Mar 15, 2010
I've just bought a Nokia 5800 handset recently. It seems to me that even though I actually saved a contact's number in my phone, when he messages me the phone inbox only shows his number and not his name, even though I already saved his number under my phonebook.
Is there anyway to solve this such that it'll display his name instead? Its kind of pointless if I have to keep checking back to my phonebook to see who has messaged me, since I don't remember my friend's numbers and stuff.
On a note I saved all of my friend's number without the region number. That is as im living in Singapore, a contact's number would be saved as follows: 91234567 without the region code of +65. Thing is in my inbox all the phone number displayed shows the region code of +65 along with the number, but seriously even my super old phone can recognise that both 91234567 and +6591234567 are of the same person and displays the name correctly in the inbox.
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Mar 18, 2010
I don't know why this happened, I woke up this morning and it was like this. Whenever I try to open my email inbox the SMS inbox opens. Even if I go directly to my individual accounts on my BB (yahoo and gmail) and try to open them directly, it still opens my SMS inbox. I can't figure this out and can't find an answer. I have to check all my emails my going onto a computer. I still get notifications of new emails on my BB, but can't view them because only the SMS inbox will come up. I need my email inbox to show when I click on my email inbox.
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Aug 21, 2014
My Iphone4 email inbox is showing there is over 1,000 messages in the inbox but in fact there is only a few and email on my pc shows correctly. I cannot get the phone to show me the correct number of messages. Apart from this problem all email related things are working correctly.
I use Thunderbird.
Info:
iPhone 4S, iOS 6.1.1
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Jan 13, 2010
I got a new BB 9700 Bold yesterday and having problems with setting up the sync for the calendar and the contacts which are on my outlook. My hotmail email accounts are working okay. The outlook is on my PC and is the front face for my hotmail accounts.
When I go in to the BB Desktop device manager - version 5.0.1 (latest version) , I go in to the configure option on the left and it lets me click on calendar> then I select outlook and it then lets me select 'finish'. However at this stage an error box flashes up saying 'no available message stores'.
In addition when I check the wifi config on the calendar and contacts icons on the BB device it will not let me select yes on the wireless connection for them.
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Sep 9, 2011
Using a Bold 9780 with just Hotmail account linked.How can I create a new icon just for the email messages alone to appear in ? On a previous Bold 9700, I have both Yahoo and Hotmail accounts enabled, and had separate Icons for each of these mail boxes. Can it be done?
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Oct 4, 2011
i have recently changed from an iphone to the bold 9900 - setup email accounts and sync'd with outlook on my laptop no problems.BUT i cannot get it to sync my inbox subfolders.i have tried the mapping option in the advance options for sync but it just will not allow it ??am i missing something? does it have to be on an exchange server ?
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Nov 11, 2011
i get notifications for everything else, wall posts, comments, etc but for some reason i can't seem to get notifications for whenever someone inboxes me
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Jul 13, 2010
I have a BB Bold 2 (9700). The Media Card slot wont lock down the card and keeps springing it out. If i keep the card pressed down it works but wont lock down.
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