BB Bold 9700 :: My Email Inbox Keeps Disappearing?
Mar 16, 2010
It seems to happen sometimes after I change themes. I've just been deleting my email account and setting it up again but It's really annoying. Is there another way to fix this?
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Oct 25, 2011
Basically we have set up new business e-mails through our IT guyonce I have read email message I have received on the device they seem to disappear a few hours later. I am not deleting them on my device or PCi can still view the messages i have sent
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May 12, 2010
My phone would always show all incoming emails, but now it shows both incoming and outgoing emails, including sent emails from my PC. What do I need to do to only have incoming emails show up in my phone's inbox?
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Jan 5, 2010
So I set up my gmail account via the BIS or whatever plug-in, and all seems to be working ok. The problem is that the emails go straight to my general "Messages" inbox, but nothing shows up in my Gmail account inbox when i click on that specific icon. I do have SMS/MMS broken out into a separate inbox, but i'd like to use the gmail inbox where it threads messages with the same topic instead of the general messages inbox.tried resending service books.
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Jan 6, 2010
My BB AppWorld keeps disappearing. When I go to the application list it is still installed, but the icon disappears and there is no way to launch app world. If I re install it comes back. It was there this morning, but this afternoon it was gone. There were no reboots at all. This is kind of getting annoying. I don't know what to do.
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Nov 2, 2015
I have a HTC 1, and my emails disappear from my inbox every morning. It does not matter if I have read the email or ignored it, in the morning all of my mail has gone not to be found anywhere. I have tried all of the possible email settings.
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Jun 19, 2014
I keep finding that my emails disappear from the inbox on my iPhone. I've just replaced my iPhone 4 (which didn't have any problems with emails) with an iPhone 4s. I get an email and within 5 minutes the inbox empties. I can see it moving up like I've swiped the screen and then cannot find it anywhere.
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Jul 1, 2010
I use QL and often toggle GPS. In order to toggle GPS you have to set the perimeters which is:
2,7,2 = Options > Advanced Options (2), GPS (7), GPS Services OFF/ON (2)
But heres the problem as you can see. Sometimes Enterprise Activation disappears, which then would make the perimeters 2,6,2. Which obviously won't work b/c its not set up that way.Anyone have any ideas why this happens? Or what I can do to make it completely gone forever so I can change my perimeters 2,6,2?
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Mar 17, 2010
I got the Bold 9700 from AT&T on Saturday and I have unlocked it and started using it on the Bell network as of yesterday. Before getting the Bell SIM card, I upgraded it to the latest OS from Bell (platform 5.1.0.116 ; app version: 5.0.0.423).I was taking notes on a memo, and I suddenly started getting an error saying "Memo updated externally. Changes will be lost and the viewer closed." I'm pretty used to saving on a regular basis, so I didn't lose too too much of my notes. It started saving OK for a while on the same note after it happened twice within about 5 attempted saves (so the 3 or so in between did work). At one point my memo got duplicated for some reason. I deleted it and was working with the one left. Eventually it started doing it every time I tried saving a note regardless as to whether or not I actually made any changes to it. Finally after not touching my BlackBerry for a while, the memo has disappeared. Not quite sure what's going on with my memos at this point. I haven't synced my BlackBerry with the computer at all today. I'm using BIS, and I have nothing that should be modifying my memos.
I am wondering if there is anything I can do or if I should downgrade back to AT&T's latest available OS version which is older than Bell's latest. I've found no one having these issues with memos, only with contacts and calendar entries. I've always used my BlackBerry for taking notes that are very important for me.
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Apr 26, 2010
I bought my first smartphone this past January, the Bold 9700, and I absolutely love it! However, the count for my Inbox displayed at the top of my screen ALWAYS indicates ONE email received, even though I've deleted all emails.Only once did the count go to zero, but I can't figure out why it did, because I deleted mail the way I always do, but a couple days later, it went back to maintaining ONE in my Inbox.What do I do? Besides ignoring it, which is what I've been doing.
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Jan 18, 2010
My SMS and MMS icon shows received messages but not sent messages. I can choose the sent messages folder, but I want to see inbox and outbox messages together. I had the same problem with the Curve and I somehow fixed it, but I can't remember how. I do not have the sent messages hidden either.
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May 23, 2010
If I receive a message (SMS for example) then press back to read another SMS from a different contact, and then try to reply to the second message I read for some reason my 9700 sets up a reply for the message of the first sender and not the second sender. This is a recent problem and can not seem to figure out why it is doing this.This best way to describe what it is doing is "lagging".Also, sometime when I select "katie" in my phone it will randomly call "nancy".This happens multiple times in a row.
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Feb 23, 2010
Odd glitch on the 9700. It's one thing that drives me nuts because the OS interface is placing an SMS notifier saying I have a new one, I see that I have one new message, I hover over the SMS icon on the home screen and it has a prefix (1). I deleted ALL sms msgs and it's still telling me I have one. What do I do? This happened after I did a backup and restore. Maybe because I had an unread SMS before restoring data from my old 8330?
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Jan 4, 2010
How do I delete an old Inbox folder from an email account I have deleted from my phone?
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Aug 12, 2010
My BB 9700 loose's all recieved emails on a daily basis, every morning once i recieve the 1st email of the day yesterdays are gone.
All my sent emails are still stored on the message lists
My general options are set to keep emails - forever.
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Jun 4, 2010
I've been searching for an answer to this problem for about four days. I apologize if it's been asked and then answered, but I just can't find it in the forums.
I'll try to explain as much as I can. I have the Blackberry Bold through AT&T. I am a single user, not through a business, just me. While at home, my email (through at&t) comes to my BB. Once I arrive at work in the morning, I open up my Outlook (version 2003) and my email downloads from my BB. I have the option checked to NOT leave a copy on the server so it is now gone from my BB and housed in my Outlook. I like this setup. This is how I want it to work.
About 4 days ago the problem started. The emails still download to Outlook but won't disappear from my BB as before. I have to go in and delete it a second time on the BB. I don't use any type of sync with my email, it's just always been an automatic thing. I double checked and in my Outlook account it's still set to NOT leave a copy on the server.
Did something get corrupted? It's annoying to see that red LED light flashing only for an email I've already read on Outlook. Hate having to delete the same email twice.
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Oct 19, 2012
I recently got a 9900 and have an issue every week to two weeks when I miss a call. The missed call for some reason deletes all of my email from my 3 email accounts. All that is viewable in my email is the missed call list. I remove the battery from my device and this resets the email.
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Mar 11, 2010
Right I have disabled dial from homescreen and I gone thru all the keys and not one of them opens up my sms inbox is there a way to assign it to a key not being used?
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Mar 3, 2010
Every so often, I'll get a new incoming SMS, and when I try to go to the inbox to view it, I get the dreaded java.lang.NullPointerException.
Pulling the battery fixes it, but only for a little while. At best, it works for 2-3 days before it happens again. Sometimes, like today, it doesn't even last one day: I already pulled it about 3-4 hours ago, and just had this issue again.
It's extremely frustrating, because rebooting after reinserting the battery takes 5 minutes, and I have to do it immediately to read the message I just received!
I tried updating the OS, but this has had no effect.
Has anyone else experienced this with their 9700? I'm on AT&T and am running 5.0.0.405.
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Mar 3, 2010
Is it possible to apply some rules inside my inbox? For example marking red for specific senders etc
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Mar 18, 2010
I don't know why this happened, I woke up this morning and it was like this. Whenever I try to open my email inbox the SMS inbox opens. Even if I go directly to my individual accounts on my BB (yahoo and gmail) and try to open them directly, it still opens my SMS inbox. I can't figure this out and can't find an answer. I have to check all my emails my going onto a computer. I still get notifications of new emails on my BB, but can't view them because only the SMS inbox will come up. I need my email inbox to show when I click on my email inbox.
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Aug 21, 2014
My Iphone4 email inbox is showing there is over 1,000 messages in the inbox but in fact there is only a few and email on my pc shows correctly. I cannot get the phone to show me the correct number of messages. Apart from this problem all email related things are working correctly.
I use Thunderbird.
Info:
iPhone 4S, iOS 6.1.1
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Mar 10, 2010
I have the bold 9700 and about 3 days ago I stopped receiving emails on my device, however I was getting them on my inbox on my PC. Now, I am getting them but there's allot of lag time. My PC inbox gets them right away but it takes my blackberry 20 minutes after it's sent to get sometimes. I tried multiple e-mails and same thing so I know the problem is not the email server and I also have no problems with my BIS and when I send emails with my BB they're sent to the inbox immediately.
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Apr 28, 2010
Havin some trouble this morning, did as battery pull this morning and when the phone rebooted, I see 27 unread txt msg in the home screen, but when I go to my inbox there is nothing there, any one have any idea what's going on here, tried a battery pull again and still nothing.
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Oct 4, 2011
i have recently changed from an iphone to the bold 9900 - setup email accounts and sync'd with outlook on my laptop no problems.BUT i cannot get it to sync my inbox subfolders.i have tried the mapping option in the advance options for sync but it just will not allow it ??am i missing something? does it have to be on an exchange server ?
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Feb 18, 2011
I don't know how to appear my inbox at the email setup. It only shows me the sent messages and doesn't notify me for incoming emails...
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Jul 14, 2010
Just got a 9650 from Sprint. This is my first BB, but not new to them as my wife and daughter both have them.Just activated the phone yesterday. Everything is working great and I'm very happy with the phone.What I want to know is can I get my BB email inbox to match my (hotmail, gmail, office) email inboxes? I'm getting all my emails fine from yesterday on, but any emails I have from before yesterday don't show up on the BB.Is this just the way it is? Is there no sync, just push?
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Oct 31, 2011
Just updated Blackberry Desktop Software to v 6.1.0.35.I was surprised to see that the software backed up then restored all the data on my Bold 9780. However, on restore, it did NOT restore my separate e-mail inbox folders - instead, it shoved all the e-mail into a single inbox.I have 7 e-mail accounts, and I need to be able to see incoming e-mail going directly to the relevant inbox rather than a single inbox. How do I restore my old multiple inbox setup?
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Feb 24, 2010
Got the new Bold 9700. The little yellow envelope will not disappear at all! I've checked the missed calls, inbox messages and emails etc. I've done battery pulls and that does the trick but it keeps coming back.
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Jun 2, 2012
why my text msgs are being stored in my email inbox. It is a real pain having to delete them from email
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Dec 23, 2011
I've searched every forums and search engine for this, but cannont pin point my exact problem...I bought a 9780 yesterday, everything was fine, i set up my emails etc... everything worked.THEN... i stupidly security waped the phone this when things changed.Once the phone came back on i re-configured my email accounts, but now when i go onto my emails i see no inbox folder or emails what was there previouslyALTHOUGH i can send and recieve emails, but these come in list format...Ive made sure and uncheak the hide folder and sent numerous service book requests (these come through...)
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