BB Bold 9000 :: Email Not Disappearing From Device After Outlook Download
Jun 4, 2010
I've been searching for an answer to this problem for about four days. I apologize if it's been asked and then answered, but I just can't find it in the forums.
I'll try to explain as much as I can. I have the Blackberry Bold through AT&T. I am a single user, not through a business, just me. While at home, my email (through at&t) comes to my BB. Once I arrive at work in the morning, I open up my Outlook (version 2003) and my email downloads from my BB. I have the option checked to NOT leave a copy on the server so it is now gone from my BB and housed in my Outlook. I like this setup. This is how I want it to work.
About 4 days ago the problem started. The emails still download to Outlook but won't disappear from my BB as before. I have to go in and delete it a second time on the BB. I don't use any type of sync with my email, it's just always been an automatic thing. I double checked and in my Outlook account it's still set to NOT leave a copy on the server.
Did something get corrupted? It's annoying to see that red LED light flashing only for an email I've already read on Outlook. Hate having to delete the same email twice.
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Jan 29, 2010
Is it normal for email not to go to BB ever when outlook open on pop3?
Also my wireless sync is turned on but does not seem to work....
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May 4, 2010
i'm having a problem with my bold 9000. I bought it 2 days ago with old OS and i had just upgraded the OS to the 5.0.0.610.My problem is i couldn't add the blackberry map into my bold 9000! At first i thought it was just because i had the old OS, but unfortunately after i upgraded the OS, and i even tried downloading the map from the blackberry website but there's still no changes.FYI,i downloaded the map software via computer, so it's not directly from the device. And after the download had finished, on the website it even wrote 'Complete-Blackberry Maps has been loaded to your device' but yeah i still couldn't find the icon anywhere in my device. Is there something wrong with my Bold?
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Jun 2, 2010
I just got a new crackberry and found out that I can't sync with my work outlook email and calendar b/c it's on an exchange server. Is there a way around this?
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Feb 27, 2010
Yesterday I installed the new 5.0.0.509 OS and my SMS messages/conversations are randomly disappearing.
Is this a known issue with the 5.0 builds?
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Feb 21, 2010
I keep getting an error stating; "Unable to add account. Please check your information and try again."Now, I'm not sure what my Mailbox name is.I was told to log in on my computer's browser to my work email via Outlook Web Access and put the cursor over the inbox to read the name on the bottom of the screen.This is all it reads: "https://webmail.(companyname).com/owa/#. What do I use for the mailbox name?
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Mar 10, 2010
You've probably all been asked this loads and I've read some forums posts and tried software but ive not been able to find a solution or answer.Basically Ive just got myself a Storm2 and was told by my provider that I could sync my emails from outlook to my device and back like a windows mobile device. As ive found out this isnt the case, I really like the phone and dont want to hand it back over to swap for another device but if I dont find a solution then I wont have a choice.My question is, is there any software available that will sync my device to my computer the same as a WM device does through activesync?I have tried Astrasync and Notifysync both which throw errors up and dont work
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Apr 21, 2010
Desktop mgr 5.0.1.37.When I connect (via USB) the connection appears to be recognised - clock appears on BB and PC beeps. After a few minutes PC & BB icons appear on BB screen but no interconnecting arrows. When I try to sync there is no device and PIN number showing on Device Mgr so it doesn't sync. Then the Desktop Mgr greys out and appears to freeze - I then have to disconnect the BB to unfreeze.
Device manager shows two RIM virtual serial ports v2 Com 3 & Com 4. If I try to update the drivers it says most up to date are loaded although the drivers are dated 24 Nov 2008 and are version 2.2.0.3 and appear to be called RimSerial_AMD64.sys (I'm using Intel i7 processor).
Devices & Printers screen shows a RIM Composite Device icon.
Windows in Win 7 Home Premium 64 bit.
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Jul 15, 2011
When I sync my bb 9000 with outlook on my laptop, it automatically selects old appointments to be deleted. I want to retain my old appointments (they come in handy for my billing fees). If I select reject it does not sync updated details. How can I resolve this? Basically I do not want to delete any old appointments. I have selected the accept button and it wiped out all my old appointments.
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Mar 16, 2010
It seems to happen sometimes after I change themes. I've just been deleting my email account and setting it up again but It's really annoying. Is there another way to fix this?
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Mar 10, 2010
I'm using Outlook 2003 to sync with my BB Bold 9000 (OS v4.6.0.303). No matter what I do, when I sync the first round of results will show that most of my Outlook entries will be deleted. When I then choose Resync it does the sync correctly. I have deleted my BB calander and resynced by xferring all Outlook items to the device - sync again and the same problem occurs. All I want to do is a simple sync of all items both ways but somehow I cannot get it right. Any advise? Thx a lot
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Aug 6, 2010
When I open an email on the BB and read it, it shows as being read on my PC, when I open email in outlook, it still shows unread on BB. Is there a setting I am missing somewhere? I would like to see the messages as read on my BB so I don't have to keep opening emails that I have already read.
outlook 2007, 2010 with exchange 2010 server
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Apr 8, 2010
I have just switched from a Windows Mobile phone to a BB 9000. I live in Cyprus and have subscribed to the local BIS service offered here. So I sync with my PC via USB cable. Everything seems to be working fine, apart from the calendar. It appears to sync, asks me to accept changes, which I do, but the new entries do not appear in my Outlook calendar. Am I missing something simple?
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Jan 11, 2010
My Blackberry has worked fine for 13 months. Today I looked up a contact in Outlook on my laptop and I only had 11 instead of the 1200+ I used to have. I still have all the contacts on my device. When I synced my device with my laptop it only synced those 11 contacts. I can't get the other 1200+ into Outlook on my computer. Help!
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Oct 23, 2011
I am trying to sync my bold 9000 with my calender and contacts in outlook, had success with the calender but contacts don't show up in the address book. The heading in the address book is business-is that my problem or are the contacts located somewhere else.
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Oct 19, 2012
I recently got a 9900 and have an issue every week to two weeks when I miss a call. The missed call for some reason deletes all of my email from my 3 email accounts. All that is viewable in my email is the missed call list. I remove the battery from my device and this resets the email.
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Feb 28, 2010
Does anyone know when BES Express will be available for download? And will it work on servers in Australia or do they just release specific versions for specific country's?
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May 27, 2010
I'm a new user and love my BB. I've just used my camera in a store and want to download the pictures to my PC so that I can view them on a bigger screen but cannot for the life of me figure out how to do this.
I read an earlier post re downloading from a memory card - I checked - I don't have one!
I tried opening the device via My Computer but it tells me to insert a disc in drive F (the one the BB is inserted in already!)
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Apr 16, 2010
Where can I download it? When I go to wireless update it does not show that there is a new software.
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Apr 14, 2010
I'm currently using OS 5.0.0.464 on my bold and planning to upgrade to .592. Is it actually necessary to wipe the device before installing the new OS coz when i installed .464 i didn't wipe my bold.
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Feb 12, 2010
I am a noob so please forgive me ..i had a booting error yesterday where the red light stuck on with a black screen and i had to pull the battery (luckily for me it revived) sadly after it loaded i realized i lost all my contacts however this happened when my brother soft reset it when it was connected via usb to the pc so i guess some current interference buged the loading process.
Then today i soft reset my bold i got a white screen with app loader i believe 523 error reset or something, i cant quite remember but i think thats it however i hit either the end key or the enter key (sorry to so vague guys i got scared) ....after i pressed those buttons it began the reboot cycle ...loaded up and has been fine ever since..just wondering if you think i should upgrade my Os or just leave it i am on 4.6.0.162...
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Jul 18, 2010
Anyone know how i can or if i can get the gps software for the bold i have a external gps reciever from a nokia 770 which works with the phone when i got into gps it shows my global position
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Feb 4, 2010
I have a Bold 9000 through Rogers running software v.4.6.0.303 and platform 4.0.0.248No where can I find how to add my signature to my outgoing emails.
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Sep 6, 2010
My bold 9700 just came back from reperation and now I can't change my language into Dutch anymore, it's all in English, not that this is a huge problem, but I rather have my phone in Dutch.
I tried options>language and text input> and the only option I get is 'English(US)'
Does anyone know how I can change the language settings on my blackberry device?
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Feb 5, 2010
after i downgrade to 4.6,i can't upgrade back to 5.0 i've tried to download a 5.0 from blackberry.com or through applicant loader to upgrade ,but still can not upgrade to 5.0
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Jun 29, 2010
I am working with a Bold 9000 and having issues getting the device connected to an Acer Extensa 5430 Laptop. I have gone through every troubleshooting step I have seen online so far but still no progress.
Device:
Blackberry Bold 9000 PC:
Acer Extensa 5430 Laptop
3 USB ports
Windows Vista Home Premium
Troubleshooting Completed:
*Installed Blackberry Desktop Manager 501_b073_multilanguage from Blackberry website. Connected Device to USB1, Device recognized in Windows Device Manager as "Blackberry Smartphone" under USB Controllers and "RIM Virtual Serial Port v2 (COM8) and (COM9) under Ports in Windows Device Manager, but Blackbery Device Manager only shows COM3 "Disabled" and nothing else. Desktop Manager shows "Device Connected (PIN): None"
*Uninstalled Driver for Blackberry Device in Windows Device Manager and reconnected Device to USB2. Same result
*Uninstalled Blackberry Desktop Manager 501_b073_multilanguage and reinstalled with out Media Manager or Roxio>Installed device software from Provider specific Blackberry Site(software version 5.0.0.442)>Reconnected Device to USB3. Same Result
*Uninstalled Blackberry Desktop Manager 501_b073_multilanguage and uninstalled Blackberry Device driver through Windows Device Manager> Uninstalled ALL USB Root Hub>Restarted Computer>Installed Desktop Manager 500_b028_multilanguage>Reconnected Device to USB1. Same Result
*Uninstalled Blackberry Desktop Manager 500_b028_multilanguage>Did a battery pull on device>restarted PC>Installed Blackberry Desktop Manager 501_b073_multilanguage. Reconnected Device to USB1 Same Result
*Did a battery pull on device and connected to PC using USB2 without battery installed. Same Result
At this point I am at a loss for a next step in troubleshooting.
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Jun 8, 2010
On my E72 i have my ntlworld.com (outlook express email account), my yahoo and googlemail account. The yahoo and googlemail work fine and the inbox,sent etc emails are as they should be and stay on the phone and on my PC at home when i log in but on my outlook account when i read the emails on my phone they disappear from the inbox (and phone) and are not there when i check on outlook express at home? when i first got the E72 it worked fine and emails i looked at on my phone remained on the phone and were at home on outlook express still?
i havent done anything different? i use this address currently to receive wedding RSVP's and they are disappearing? I cannot beleive i am the only one suffering this.
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Jul 21, 2012
I have tried multiple times to sync my contacts from outlook to my BB Bold. It shows complete on my BB Desktop but the phone has been stuck on the sync screen for about an hour and a half now.
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Mar 27, 2010
I have this BlackBerry Bold 9000 I have 2 problems the JVM error 102 and Device Password I am up to number 6.
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Aug 25, 2010
I am using BB Desktop version 5 and tried to update my device to OS 5 from AT&T. My Bold 9000 is now dead. My desktop manager stated a fatal error, then my device reset. And the only thing that displays is the Orange AT&T screen. How can I get the device to function again. I did a back up and a sync prior to the install.
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Sep 8, 2010
So when I go to memory under the options menu, it says under Device memory that "Device memory cannot be read. Try to repair or format." Consequently I cannot see my pictures, etc because of this. Is the way to format it just to wipe my phone?
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