BB Bold 9700 :: Battery Malfunction - 3G And EDGE Connection
Feb 9, 2010
I recently moved to a brand new AT&T BB9700, it is just awesome, the best change from an old Curve. The thing is I'm having serious problems with the Battery. I'm having annoying and unexpected "blackouts" or "shutdowns", wheterver you may want to call them, with an apparently perfect battery level. Please take notice that the first charge of my BB9700 device was for a full charge as indicated by some of you for 16 hours.
Ever since, I'm having a perfect 3G and EDGE connection, been very careful not leaving open applications, but there are times, when having let's say 30% to even 60% apparently battery level, that the BB9700 completely shuts down, unoperative, without any kind of alert! No low battery led, or indication on the screen whatsoever. This is freaking me out, because this is not supposed to work like that.
I've been reading that there are some of you that have a perfect full day or even more of a regular "BB usage" meaning email, conversations, web browsing, etc. I'm 90% sure the Battery is damaged or faulty, so I need you help to guide me if there is something I'm doing wrong (I think not , and besides need your orientation on how to ask RIM/BB for a replacement battery if effectively my battery is not working as it should, and as I paid to be working!
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May 23, 2010
If I receive a message (SMS for example) then press back to read another SMS from a different contact, and then try to reply to the second message I read for some reason my 9700 sets up a reply for the message of the first sender and not the second sender. This is a recent problem and can not seem to figure out why it is doing this.This best way to describe what it is doing is "lagging".Also, sometime when I select "katie" in my phone it will randomly call "nancy".This happens multiple times in a row.
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Aug 6, 2010
I've had my Black Berry Bold 9700 for a little over a month. During the first couple weeks, I didn't notice that my track pad didn't click. When I realized this I just ignored it because it didn't seem like such a big deal. Well fast forward a couple weeks to today, my phone's track pad has been double clicking with one press. Not only that the clicks have been getting worse and worse. Sometimes I don't have to press anything and it will click automatically. Within the past couple hours of this, it has gotten so bad my phone sent 13 of the same picture under 10 seconds. I took the initiative and took it a part to see whats going on, but nothing I noticed was the cause. Upon reassembling it, and starting it back up the problem is still there, and still getting worse. Ive had my phone for over a month so the warranty has expired. I also don't have insurance to replace the entire phone.
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Jan 8, 2010
I activated audible roll (Click) within the "Scree/Keyborad" section, nevertheless, there is no trackpad sound.The sound profile "Normal" is activated.
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Jan 13, 2010
I got a new BB 9700 Bold yesterday and having problems with setting up the sync for the calendar and the contacts which are on my outlook. My hotmail email accounts are working okay. The outlook is on my PC and is the front face for my hotmail accounts.
When I go in to the BB Desktop device manager - version 5.0.1 (latest version) , I go in to the configure option on the left and it lets me click on calendar> then I select outlook and it then lets me select 'finish'. However at this stage an error box flashes up saying 'no available message stores'.
In addition when I check the wifi config on the calendar and contacts icons on the BB device it will not let me select yes on the wireless connection for them.
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Jul 6, 2010
i have one piece of 9700 and i live in the UAE and have a 3g contract with my provider. But when i use the mobile it shows small edge icon and not big one.My simcard works in another bb 9700 but not this one, can anyone help me out?
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Feb 10, 2010
Anybody figure out how to use 3G/Edge to mimic wifi for UMA use? Essentially, using 3G for free UMA minutes? Would be easier than using GV but same thing.
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Feb 10, 2010
Is anyone else having problems with dropped calls when switching from UMA to 3G? Where I work I do not have a signal in the building, so I keep my WIFI on so I can both make and receive phone calls while inside.
The problem occurs when I'm on the phone and step outside. I lose my connection with the router, and instead of switching from UMA to 3G, my call is dropped, and it takes my phone about 10 seconds to find the 3G signal.I was hopping that upgrading the .442 would solve the problem, but it has not
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May 1, 2010
Always maintained a very strong 3g signal, 5 bars always no matter where I was. The last 3 or 4 days my signal started dropping like crazy to EDGE - edge - to gps or whatever to no signal. Did everything to try and fix it. Called T-Mobile about the problem and they said no problem we are sending you a new 9700. I will have it Wednesday afternoon. I asked if it will be a new one or refurbished, she said a new one. You can't beat that with a stick. They have the best customer service out of all the carriers. Just wanted to tell my recent experience with my carrier.
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Jul 28, 2011
I cannot use my blackberry because the service status has been on edge (small letters), i have tried to get it to change to capital letters so i can use the phone but all to no avail. What do i do please?My bb is a 9700 (white)
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Apr 29, 2010
Is it normal for my 9700 to take more than 5 minutes to start up?? Its strange because not to long ago I used to do battery pulls or a soft reset and my device would be up and running within a minute or two!! By the time it load up my battery is almost drained!
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Feb 28, 2010
how to make the bevel high enough for easier typing?
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May 14, 2010
I upgraded to OS .656 last night, and it somehow messed up my phone and made it to where I had no Wi-Fi connectivity unless I turned the phone's cellular radio off and forced it to use Wi-Fi. Otherwise, it would just use it's painfully slow EDGE network.
I downgraded back to .593, and all seems fine. It connects and the Wi-Fi logo goes from gray to white, as it should. But that process (connecting and the logo turning white, indicating connection) takes about a minute. The network's name will show up, the Wi-Fi logo will show up (in gray), and then after about a minute it turns white and I'm connected.
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Mar 6, 2010
Network Name is on home screen + Wi-Fi indicator is dimmed.User Manual reads:Your device is connected to Wi-Fi network but does not have access to BlackBerry services over the Wi-Fi connection.After several hours perhaps overnight the Wi-Fi indicator comes on and then I HAVE "BLACKBERRY SERVICES". until the next time I leave the house and drive down the road.
My point iswhy should I have to wait an indeterminate length of time before I can use Wi-Fi internet services? From the time my Wi-Fi network name appears on the screen I should be able to access internet via Wi-Fi.what gives? How can I overcome this indeterminate waiting for the system to gain acces to "BlackBerry services" over Wi-Fi.
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Feb 21, 2010
I'm currently travelling and it is cheaper to use a local '3' 3G dongle for my laptop rather than my phone. I was wondering what the easiest way to get my blackberry to connect to the internet using my netbooks (win xp) connection? I would like to use BB Messenger for free. There doesn't seem to be a easy way to do it, I've tried Bluetooth and ICS but with no luck.
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Oct 5, 2012
My BB9700 is not getting connected to IM such as GTalk, YMsgr, Facebook via WIFI. I do know that it requires BIS services but how come Internet websites are getting connected thru browser via same wifi..
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Jun 6, 2010
I have a 9700 on swisscom, and I have a problem. My phone used to connect to the 3G Network and BIS perfectly fine until about 5 weeks ago. It still connects to the 3G, but the symbol stays small (no data/no bis). If I turn the network settings to 2G only, I have no trouble connecting to the BIS and Data, and I also don't drop the signal. The wierd thing is that it used to work perfectly and now 3G just doesent properly work.I have tried everything I can think of, I bought a new sim card, reloaded preveious OS versions where It worked on, resend registration message, deleted my bis and so on. What else could I try? as this is 3G phone and I want to use 3G.
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Aug 20, 2010
Very often I lose my blacjberry connection (means that the blackberry symbol near 3G is missing) It occurs often when I use google maps, and now when I use bb app world 2.0 ..Seems like when the data amount is too high, connection is lost. I only can get it back by disabling 3G signal and enabling it again ..
I don't know why it does it, I had no problem with my bold 9000, but since I changed to 9700 I also changed my phone operator..Or maybe It's due to my faceplate change and I screwed myself not moving certain parts to the new faceplate..
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Feb 16, 2010
When i login in to either Slacker or XM radio streams using my wi/fi connection it only works for about 20 -30 minutes. Then it stops playing and i have to do a battery pull. to get it to start again. Is there a setting that limits the amount of data that can be streamed using wifi? It is really annoying, considering how long a reboot takes.
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Aug 9, 2010
This is my first post so be gentle.I have connected my 9700 to my corporate network via the wireless network we have. When I browse the Internet how do I know if I am using my corporate network connection or my 3G?The reason I ask is that our company Internet connection is locked down and access to specific sites are either blocked or only accessible at specific times. As an example Facebook can only be accessed between 12:00-14:00. However when I use my BB I can access that site outside of that time - which makes me think that though I am connected to the network I am not using it to access the Internet - albeit it does seem alot faster.
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Jan 6, 2010
I've never had a problem with any other devices connecting to my home wifi, but my Blackberry 9700 keeps getting the grey wifi icon on the home screen, and when I'm trying to load a website, it keeps switching to Edge or 3G to complete the loading of a webpage. In manage connections, I sometimes have a green tick next to my home broadband, but very often I have a (-). Is there anything I can do to make the connection better?
So far, I've tried:Deleting the connection and setting up the wifi again;
Pulling the battery.Neither has helped. Could it possibly be a hardware fault? I have the up to date OS etc.
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Mar 9, 2012
My touch screen is not working correctly. In the middle of a message it keeps jumping to the top of the screen and randomly jumping around and pressing buttons it shouldn't. I have tried restarting the phone a few times and still it persists. I have changed the sensitivity of the touch screen and yet it also continues.
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Mar 17, 2010
My brand new phone goes into a white screen and locks up.T-Mobile said to reload the OS .330. Is that the fix?I did a back up and can reload the OS.When I go to restore my data, (after three times) about half way through, the BB loses connection to laptop.I get error "could not establish connection to device". BB reboots, and I still have no data.
Also, through all this, I was getting JVM Error 529.I kept pulling out the battery.
Question: Why the white screen of death? Why is my back up not restoring? Should I start over again? Is there a way to do a clean install and not install over the existing OS?
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Feb 17, 2010
When I try to change the Default Browser Configuration I didn't find any browser except Hotspot Browser.my operator still doesn't have the BlackBerry feature and I need to use the internet in my 9700 blackberry but alwayes it opens in the Wi Fi connection.
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Jan 7, 2010
I acquired an unlocked T-Mobile blackberry 9700 late last year and had our IT admin guy in NY adding new user license to the blackberry server and then the besadmin had generated activation password for me. I'm using local mobile phone network in Vietnam (Vinaphone) and had installed its service book into my BB. Nevertheless, after having put in my email address and keyed in the activation password, after pressing activate for about 2 minutes of "Acquiring service connection..." my BB keeps on telling me that "Activation request failed. A service connection is unavailable" although the communication receptions signals from my local mobile carrier is strong and I can browse internet and accessing gmail or yahoo mail using my BB (which mean internet connection is available).
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Aug 24, 2010
Laptop: Acer Aspire 5002WLMi, Windows XP SP2
Smartphone: Blackberry Bold 9700
Network Device: Bluetooth, Wifi (ad-hoc not available for bold 9700?)
I am using my laptop for traveling and I use USB CDMA modem connection to connect to the internet. Recently my wife bought a Blackberry bold 9700 hoping that she could access internet without carrying her laptop while traveling with me, sharing the same connection from my laptop. I have been trying to use WiFi to connect my bold 9700 with my laptop using ad-hoc but it seems that bold 9700 does not support ad-hoc. Therefore I am trying another way to connect to the internet from my BB using my Bluetooth. I have linked my blackberry device through bluetooth and my laptop is currently connected to the internet.
I have been trying to use my wife's BB to connect to the internet using my laptop's bluetooth connection. But I could not get it to work. Before posting here, I have been searching everywhere on the web for a guide but I could not seems to find one. Could anyone guide me on how to share my laptop internet connection so that my BB could access the web using the same connection as my laptop? If bluetooth and WiFi doesn't work is there any other way? Using USB perhaps? In short: Laptop internet Connection > Share using ? and how? > BB's can browse the web without additional data plan.
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Oct 12, 2011
I have a BlackBerry 9700. Yesterday the keyboard became really weird. It strted pressing u even if i was pressing something else. Also if i pressed q,e or some other letters it would close the text message I was writing. Also if i pressed spacebar, it would keep going till i pressed something else (same with backspace). the buttons either side of the trackpad (back, menu, ring, hang up buttons) keep flashing , like blinking on and off and the trackpad isnt working amazingly. whenever there is call keep on rejecting. This all happened in one day
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May 19, 2010
I just got my new Bold9700 and am trying to set it up and failing completely. Part of this may be because I am in Costa Rica. The primary problem is that it is connecting to a WiFi network, but not to a BlackBerry Internet Service. I have a data plan, I am linked to a network here (called I.C.E), and I am connected to a WiFi network, but it will not open due to the lack of Internet Service connection.
My phone is apparently locked, but I am using a USA SIM card, not a Costa Rican one. Do I need to unlock my phone in order to connect to the Internet Server here? As a result of this connection, I also cannot access email or set up BBM.
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Jun 8, 2011
I updated my Bold 9700 to OS 6.0 bundle 2475 . I'm using my phone connected to a wifi router that worked fine before update but now is unable to communicate.
The connection is ok (I can select my network in the list and the phone is connected) but the "Blackberry" icon doesn't appear on the main screen near the wifi icon and it's impossible to connect the phone to Internet or email.
Using 3G connection all work fine but I'm abroad and normally I use this wifi network on my apartment that works fine (I'm also using an iPhone that works great, it means that the network is ok).
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Mar 30, 2010
Any good sites for me to buy a new one?
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Dec 30, 2011
hifolks looking for some info bold 9700 battery wont even last a day. it just started this all of a sudden. got new battery had has made no difference got rid of all the games that i dont use and cleaned out the whole phone still only lasts a day before it runs out were before it would last a good 3-4 days.
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