BB Bold 9700 :: Knowing If Using Corporate Network Connection Or 3G?
Aug 9, 2010
This is my first post so be gentle.I have connected my 9700 to my corporate network via the wireless network we have. When I browse the Internet how do I know if I am using my corporate network connection or my 3G?The reason I ask is that our company Internet connection is locked down and access to specific sites are either blocked or only accessible at specific times. As an example Facebook can only be accessed between 12:00-14:00. However when I use my BB I can access that site outside of that time - which makes me think that though I am connected to the network I am not using it to access the Internet - albeit it does seem alot faster.
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May 23, 2010
i have a data plan and i'm able to browse to just about any website and use it. but watching a video on Internet doesn't work.i can go to Internet, see the video thumbnails, but when i wanna play one i always get this message "wireless network connection has been disconnected. please try again."
note that watching Internet videos works fine when i am on my home wifi router. the problem is when i am out using the 3g.btw my apn settings are correct: telus.bb.com.the odd thing is that it worked a couple weeks ago. so what's the deal?
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Jan 28, 2012
My Employer allowed me to keep my corporate BB9700 after we switched to Iphones with another carrier. This corporate BB9700 was connected to the BES and had a Data Plan.
After the conversion to the new carrier I did a Secruity Wipe on the device as per the Instructions given however now my Browser Icon has disappeared from my Home Screen however I am able to click on the Browser Icon when I press down on the Menu Button. However when I click on the Browser Icon I receive the following message "Your device does not currently have any Browser Configuration Service Book Entries.Please contact your service provider to enable the Browser on your device." I called Rogers Technical Support however was not even able to get an explanation of what this message means?
My current wireless plan with Rogers does not include a data plan. Is that the reason why I see this message or do I need to reinstall the software? My BB9700 currently has OS5.
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Jan 13, 2010
I got a new BB 9700 Bold yesterday and having problems with setting up the sync for the calendar and the contacts which are on my outlook. My hotmail email accounts are working okay. The outlook is on my PC and is the front face for my hotmail accounts.
When I go in to the BB Desktop device manager - version 5.0.1 (latest version) , I go in to the configure option on the left and it lets me click on calendar> then I select outlook and it then lets me select 'finish'. However at this stage an error box flashes up saying 'no available message stores'.
In addition when I check the wifi config on the calendar and contacts icons on the BB device it will not let me select yes on the wireless connection for them.
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Jul 22, 2011
I've had the phone for around two weeks and so far about every few days I get the "unable to connect" notification regarding my corporate sync account through Motoblur. The latest incident was this morning. When I woke up I noticed that I didn't have the indicator light blinking on the outside of the phone when I know that I should've received e-mails throughout the night. When I went to go check it, I got the spinning circle for a minute or two and then "unable to connect" or whatever the connection error says. In this instance I was connected to my wireless network at home and my web browser was moving along very quickly so I know it wasn't the means to connect to my mail server that was the problem. Simply shutting off my phone and restarting fixed the connection issue this morning. The time before that, I received the error and then left the phone on my desk for about 20 minutes and it reconnected itself.
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Nov 25, 2011
My new 9900 will not keep it's network connection even though the signal is full. Once the connection is re-turned on it lasst about a minute before it goes 'off". I cant use the phone!!! the network assures me that the problem is not on their side...phone is brand new!
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Jun 3, 2015
After upgrading to Lollipo my Xperia Z2 is unable to sign into my corporate wifi network. It just shows as blank screen after I click on Sign into network from the notifications.
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Sep 19, 2011
I am getting through setting up my corporate sync> I can get through the following setup steps:
Open Applications tray, select My Accounts
Select Add Account
You will be at the Set-Up accounts menu with several other social network icons
Tap on Corporate Sync:
Enter: Domain nameuser name
Enter Password
Use secure server should be checked.
Enter Email address
Enter Exchange Server Address
Tap on Next to submit settings.
Handset will check with server and verify if successful. If you receive error could not auto detect server, touch OK to manually enter the server name. It then appears that I have connected to my exchange. I can then open up the email account settings and review/change the settings and I will always get the prompt that the update was successful. The connection error only appears when I open the account to check the inbox. The refresh symbol keeps spinning and eventually times out with the connection error.
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Feb 17, 2012
I have a single corporate email account setup (Settings/Accounts), the account syncs correctly when on 4G/3G. It also syncs correctly on Wi-Fi as long as I force the phone to stay awake (scroll on the screen/push a button every so often to keep the phone awake). However when using Wi-Fi and I hit the power button shutting the screen off putting the phone to sleep, it causes my corporate sync account to throw a "Connection Error" icon (orange triangle with exclamation point in the middle) at the top of the screen. Why do I think it is a sleeping/Wi-Fi issue? Because if on Wi-Fi and I hit the power button and wait a few seconds and hit it again turning the screen on the CE icon is there. If I force the screen to stay on (method above) I never get the error. If I switch my Razr to use 4G/3G and try the same power button on/off test method, I never get the error.
I have confirmed in my Wi-Fi settings Wi-Fi Sleep policy is set to Never and I do not have any Smart Actions turning Wi-Fi off. This seemed to have happened after the .173 update. I have also forced my phone to connect to another Access Point in my house to try and isolate this issue to an AP problem but my Razr exhibits the same behavior. Also confirmed in My Accounts|Corporate Sync|Server Settings "Verify Server" that I get "Success!" in the Verification Result Window.
Droid RAZR Info:
System version: 6.12.173.XT912.Verizon.en.us
Android version: 2.3.6
[Code]....
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May 14, 2010
I upgraded to OS .656 last night, and it somehow messed up my phone and made it to where I had no Wi-Fi connectivity unless I turned the phone's cellular radio off and forced it to use Wi-Fi. Otherwise, it would just use it's painfully slow EDGE network.
I downgraded back to .593, and all seems fine. It connects and the Wi-Fi logo goes from gray to white, as it should. But that process (connecting and the logo turning white, indicating connection) takes about a minute. The network's name will show up, the Wi-Fi logo will show up (in gray), and then after about a minute it turns white and I'm connected.
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Mar 6, 2010
Network Name is on home screen + Wi-Fi indicator is dimmed.User Manual reads:Your device is connected to Wi-Fi network but does not have access to BlackBerry services over the Wi-Fi connection.After several hours perhaps overnight the Wi-Fi indicator comes on and then I HAVE "BLACKBERRY SERVICES". until the next time I leave the house and drive down the road.
My point iswhy should I have to wait an indeterminate length of time before I can use Wi-Fi internet services? From the time my Wi-Fi network name appears on the screen I should be able to access internet via Wi-Fi.what gives? How can I overcome this indeterminate waiting for the system to gain acces to "BlackBerry services" over Wi-Fi.
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Jan 25, 2012
a bold 9700 and it is unlocked but orig from rogers. i am using it on fido and i have called them many times in the past 2 days to fix the problem i am having. i stopped using the phone for a few months as i was using an acer liquid phone. now i am back using the bb bold for various reasons and all i seem to be having is problems. the phone works when i am at work no problem but when i am at home all it does is search for a network. fido has tried adding an imei number to my account settings and we reset the phone from my end. this still has not fixed my service loss i have been getting. what settings should i have on the phone to stop this from happening? one of the reasons i had started to use this phone again was the fact that for some reason i had waken up in the am to look at my acer phone and it had told me that i had no service. so i took out the battery and the sim card and put it back in the phone and still i got no service. i put the sim card in the bb and i got the same thing. so i put the sim card into a non smartphone celly that i got and it worked fine now why would this be?
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Feb 21, 2010
I'm currently travelling and it is cheaper to use a local '3' 3G dongle for my laptop rather than my phone. I was wondering what the easiest way to get my blackberry to connect to the internet using my netbooks (win xp) connection? I would like to use BB Messenger for free. There doesn't seem to be a easy way to do it, I've tried Bluetooth and ICS but with no luck.
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Oct 5, 2012
My BB9700 is not getting connected to IM such as GTalk, YMsgr, Facebook via WIFI. I do know that it requires BIS services but how come Internet websites are getting connected thru browser via same wifi..
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Aug 21, 2010
hey guys as you can tell from the title that i got a foreign 9700 but it's not working on tmobile's 3g network! is there a way that can make it work on it ? and by the way I got a flexpay account on it.
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Mar 22, 2010
Title explains it all. I want to know if there is a way to get my BB 9700 branded AT&T to work on T-Mobile 3g network.
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Mar 24, 2010
My Wifi works fine at home(WEP protected router also), but when i enter the right WEP password to school's network, it gives "Failed to associate with the network message"? School's instruction for mobile devices to connect is simple, simply scan and connect with the case-sensitive WEP.I checked and checked and checked i have entered the right WEP, theres just no go.anyone else experieced this? how do I solve this?
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Jun 13, 2010
I am receiving these emails (sometimes 20-30 a day). I have uninstalled and re installed the desktop manager using the BIS option. I also have referenced these forums and have checked advanced options to delete any service books the say 'desktop' (I didn't have anything that said this). What now?
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Aug 18, 2010
I'm looking to buy the Bold 9700 on Orange basically due to the UMA feature. However, I have a couple of questions which I hope someone can help with
-regarding the branding/software - have Orange added loads of their own software i.e orange world icons etc? And do they cause phone to be compromised in any way compared to O2, Vodafone etc?
- how is Orange overall as a network for 3G coverage?
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Apr 21, 2010
I am trying to make some sense out of the slow modem speeds I am getting on the 3G network. Below is a comparison between the different methods tried and the results. The SIM was transferred into a Sierra wireless card, then the speeds took off. All tests were tried at the same time of day, to the same servers, with IP header compression turned off for the BB connection, all on the 3G networks. I even tried a Rogers SIM for comparison where I could. Changing "modem speeds" on the link to the BB made no difference.
Normally I may just accept the differences, but I am looking to have about 25 users connect this way, to save on having a PCMCIA card or USB, as well as a separate data account. I have connected my notebook to the 9700 via Bluetooth and a USB 2.0 connection. My 9700 is connected to the Telus network, software version 5.0.0.442 (726)...
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Feb 2, 2010
I had my Bold 9700 delivered from Saudi Arabia. I was absolutely in love with the phone with its incredible speed and my favorite thing about it was the 3G network. It worked absolutely great in Egypt. When I moved back to the US (Ive been here 3 days now), I can only use T-Mobiles EDGE network. If I search manually for networks, it finds AT&Ts 3G network, but I cant use it since Im T-Mobile and not AT&T. When I went to the T-Mobile store, they told me that since T-Mobile didnt sell me the phone, my phone wouldnt find their 3G network. Any idea what I can do to fix this? The phone is brand new, and its a shame that I cant use its best feature
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Jan 21, 2012
I have Bold 9700 with 6OS. The problem i am encountering is when i change my network mode to 3G my cell is not able to connect to the network while it did a few days back. it only works on the EDGE network, i have tried using my sim card in other phones where it connects to 3G easily but in my phone it doesnt even searches for availabe 3G networks.i have also tried re-installing my operating system of the cell but the problem still persists, cant able to get what to do. Also have tried contacting the service provider but they seem to be helpless because the sim has its 3G network in other phones.
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Jun 6, 2010
I have a 9700 on swisscom, and I have a problem. My phone used to connect to the 3G Network and BIS perfectly fine until about 5 weeks ago. It still connects to the 3G, but the symbol stays small (no data/no bis). If I turn the network settings to 2G only, I have no trouble connecting to the BIS and Data, and I also don't drop the signal. The wierd thing is that it used to work perfectly and now 3G just doesent properly work.I have tried everything I can think of, I bought a new sim card, reloaded preveious OS versions where It worked on, resend registration message, deleted my bis and so on. What else could I try? as this is 3G phone and I want to use 3G.
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Aug 20, 2010
Very often I lose my blacjberry connection (means that the blackberry symbol near 3G is missing) It occurs often when I use google maps, and now when I use bb app world 2.0 ..Seems like when the data amount is too high, connection is lost. I only can get it back by disabling 3G signal and enabling it again ..
I don't know why it does it, I had no problem with my bold 9000, but since I changed to 9700 I also changed my phone operator..Or maybe It's due to my faceplate change and I screwed myself not moving certain parts to the new faceplate..
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Feb 16, 2010
When i login in to either Slacker or XM radio streams using my wi/fi connection it only works for about 20 -30 minutes. Then it stops playing and i have to do a battery pull. to get it to start again. Is there a setting that limits the amount of data that can be streamed using wifi? It is really annoying, considering how long a reboot takes.
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Feb 9, 2010
I recently moved to a brand new AT&T BB9700, it is just awesome, the best change from an old Curve. The thing is I'm having serious problems with the Battery. I'm having annoying and unexpected "blackouts" or "shutdowns", wheterver you may want to call them, with an apparently perfect battery level. Please take notice that the first charge of my BB9700 device was for a full charge as indicated by some of you for 16 hours.
Ever since, I'm having a perfect 3G and EDGE connection, been very careful not leaving open applications, but there are times, when having let's say 30% to even 60% apparently battery level, that the BB9700 completely shuts down, unoperative, without any kind of alert! No low battery led, or indication on the screen whatsoever. This is freaking me out, because this is not supposed to work like that.
I've been reading that there are some of you that have a perfect full day or even more of a regular "BB usage" meaning email, conversations, web browsing, etc. I'm 90% sure the Battery is damaged or faulty, so I need you help to guide me if there is something I'm doing wrong (I think not , and besides need your orientation on how to ask RIM/BB for a replacement battery if effectively my battery is not working as it should, and as I paid to be working!
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Jan 6, 2010
I've never had a problem with any other devices connecting to my home wifi, but my Blackberry 9700 keeps getting the grey wifi icon on the home screen, and when I'm trying to load a website, it keeps switching to Edge or 3G to complete the loading of a webpage. In manage connections, I sometimes have a green tick next to my home broadband, but very often I have a (-). Is there anything I can do to make the connection better?
So far, I've tried:Deleting the connection and setting up the wifi again;
Pulling the battery.Neither has helped. Could it possibly be a hardware fault? I have the up to date OS etc.
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Jul 1, 2010
Friend just bought the 9700 locked on T-Mobile, had it successfuly unlocked but the code was for Rogers while she wants it for Telus. She has the new code but I can't seem to get to the popup "Enter network MEP code" because at the Network line in "Sim" menu, it is marked disabled (unlocked). SO is there a way to lock it back to enter new code?
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Mar 3, 2010
I have a new 9700 and have had a nightmare trying to get my work outlook to sync with the phone. Even if I use the manual sync via USB cable I still cannot see my emails. I can however see Calender events. I cant set up a Blackberry Account. Then accessing the BlackBerry Internet Service web site screen because my network is not shown and after choosing all of the networks shown and entering IMEI and PIN details I get a failure screen.
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Mar 11, 2010
I want the 9700 to blink red only when I have something of attention.Please help, I do have IM+ installed on the 9700...I've turned off the LED network coverage, etc etc...and yet even when I dont have any emails, im's etc....the silly thing STILL blinks..I have Bebuzz loaded which is fine I think...But for the life of me I dont know why it's flashing...
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Jan 17, 2010
I have a unlock blackberry 9700 from Tmobile. I am trying to get it to work with my Canadian Bell sim card. However it does not pick up any kind of signal. It shows a red sos signal on the top right hand corner. My phone does pick up wifi signal but no mobile network signals, not even Edge. Please help I am in dire need of a working blackberry while I am in Canada.
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