BB Bold 9700 :: White Screen / JVM Error And Loses Connection To PC
Mar 17, 2010
My brand new phone goes into a white screen and locks up.T-Mobile said to reload the OS .330. Is that the fix?I did a back up and can reload the OS.When I go to restore my data, (after three times) about half way through, the BB loses connection to laptop.I get error "could not establish connection to device". BB reboots, and I still have no data.
Also, through all this, I was getting JVM Error 529.I kept pulling out the battery.
Question: Why the white screen of death? Why is my back up not restoring? Should I start over again? Is there a way to do a clean install and not install over the existing OS?
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Mar 7, 2010
I am a relatively new crackberry user. My phone was working fine when I went to bed. I woke up to a white screen with text that said "JVM Error 517" and the word Reset underneath it. I have tried battery pulls but get the same message. When I plug into desktop mgr, It recognizes the phone but can never connect. I have only had it for about 65 days.
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Jul 12, 2011
My Blackberry Bold 9700 shows white blank screen with text "app error 104". Most of the time, it happens after restarting my phone or sometimes it just pops out
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Jun 25, 2010
I have a Bold 9700 and HS500 headset. Everything worked perfectly for a while - music, calling etc. but just recently if I try to use voice dialing, if I hold down the control key on the earpiece to initiate voice dialing it gives some slow beeps, disconnects and loses its pairing connection to the phone. Now I have to go back - delete the headset and re-pair them again!
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May 2, 2012
I am using a Bold 9700 since May 2010 and i have been facing problem of the screen going white. I can receive calls, but since i cannot see anything on the screen, i cannot use the phone.
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Dec 1, 2012
I have a wireless bluetooth enabled speaker. I have paired it with my Blackberry Bold 9930. I play music (Pandora) on the blackberry and it plays thru the speaker. When the music changes songs it stops playing on the wireless speaker and starts playing thru the BB speaker. I have to disconnect and reconnect the bluetooth on the BB to make the music play thru the wireless speaker again. The same thing happens when I get a phone call and music is playing thru the wireless speaker..The speaker instructions say to use A2DP for audio streaming between devices. how to keep the music streaming to speaker?
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Jul 17, 2012
For the past two mornings, I have been getting a white screen saying app error 603. A simple reset would fix the device but I do not understand why this error keeps reoccurring and what is the cause of it?
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Jul 12, 2010
i need help please. my blackberry froze, and i am getting with screen with listing of all application but will not do anything what so ever.
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Sep 9, 2012
My 9700 is always looping and sometimes there is a white screen which says: JVM Error 545"
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Mar 7, 2012
recently my BBB 9700 show white screen....i dunno is the phone problem or my screen LCD problem....
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Jun 14, 2011
my phone's screen randomly turns white or turns purple then white while using the screen and problem started like 2 days ago. And i can fix the problem by locking and unlocking the screen a few times and it goes back to normal but then like 5 minutes later it turns white again . Btw i tried reloading the os on my phone again it didnt fix the problem but i havent tried downgrading my os to os5 (now ive got os6). I dont know what happed is the something wrong with the software or with my lcd screen?
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Jun 2, 2012
I was using my BB Bold 9700, just texting then all of a sudden my screen started to mess up. I tried a battery pull, then all of a sudden all i get is a black and white screen (white lines on the right side of my screen)
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Feb 6, 2012
I am facing a whie screen on BB Bold 9000 bought in 2009 ( software version updated ) and when I boot the machine it comes with above error message -" JVM Error 517"unable to access my BB?
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Oct 3, 2012
I'm using BB Bold 9780 and I've got this App 606 Error written on a white screen.I'm aware its a Java exception and checked for updates for BB device software. But they say there are none for my device. Tried a hard reset many a times.
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Apr 7, 2010
My blackberry bold 9700 screen keeps going white continuously, then today it went completly white for the whole day, i tried to plug it in and it comes up with a battery with a red line through it!
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Apr 10, 2012
why my phone is showing this error message. it doesnt function at all. Have tried taking out battery but no joy.
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Jan 27, 2011
and it won't go away. the phone still works, as I am able to receive and send calls. I can press buttons and see changes on the screen, but all i get are vertical lines. Sometimes when I hit the phone a few times and press the lock button, it would go back to normal, but then it will return. Is the LCD display broken? I've opened the BB to see if it was loose, it is not. I've taken battery out and re-inserted to no avail.
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Aug 10, 2011
I was recently received a brand new Bold 9700 from an aunt in Canada and I had only been using it in the UK for 3 weeks when the screen suddenly went completely white.I can still receive calls, and I can hear bbms and emails arriving but I can't see anything at all. I've have tried the battery pull many times but it still remains the same. I've been told that RIM usually offers a year's warranty on new products but because it was bought in Canada, none of the networks here in the UK are willing to take it in for repair.
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Dec 20, 2011
While using my bold 9900, a white screen popped up saying JVM error 520 and a continue button under it. After pressing continue the mobile returned to last view and froze. I had to restart it by battery pull.
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Jul 3, 2012
My screen is White (lit) AND shows a message: error 102. What to do?
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Apr 24, 2012
I have a bold 3 (9780), while browsing the internet my phone froze for a bit. I than managed to switch on and off. When it restarted I couldn't access applications on the menu. I than switched off again, when I restarted, the screen background appeared white, with a message saying app error 606 and with a small reset link below. I have clicked the reset many times but to no use. I even took out the battery a few times, but nothing has worked.
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Jan 8, 2012
My blackberry bold 9900 is showing a white screen saying error 102 and it says reload software and when I restart it, the led turns red, so I am unable to restart it?
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Sep 6, 2010
I got my blackberry a week ago and dropped it for the first time and now it has white lines on it.It's the bold 9700, i can slightly see the screen but there are a lot of white lines which makes it hard to see anything. I can really only see the top of the screen where the volume options are but it appears to be black and white.
It is still working fine the screen is just hard to see. I think it might be a connection problem?Any advice? and do you think RIM will replace it if I send it in? I'm on Rogers and live in Canada
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May 22, 2010
My Bold 9700 give APP ERROR 523 together with a WHITE SCREEN OF DEATH. don't know what to do, terribly frustrated (navigating this site did not help either) and about to smash this thing to the floor and get something else.
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Aug 9, 2010
I have a bell blackberry bold 9700 unlocked. My provider is with rogers and I have purchased this phone about 5 months ago. About 2 - 3 times a day my bb 9700 screen will blank out and go completely white. I would have to do a battery pull and then my bb will restart and everything will be fine. I have wiped my phone, downgrade the software and upgrade it again. Still nothing is resolved with it blanking out 2 - 3 times a day.
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Jun 24, 2011
My blackberry bold 9780 now has an error message on a white screen stating App Error 603: Reset. I have connected it to update and though it then turned on error messages then kept popping up whenever I attempted to open an application.
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Oct 31, 2011
I turned my phone on and it comes up with a white screen with the above message. I have tried taking the battery out but just comes back up with that message. When I try and connect my handset to desktop manager it states that it can't find device. I have tried to reset following instructions on here for the apploader but it wont work and comes up with the following ' The Blackberry Desktop software does not have blackberry device software for the device that you have connected to the computer'.
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May 28, 2012
My Bold is showing a white screen with no error message. Looks like LCD failure. Tried reloading software but did no difference. Started showing white display randomly, and comming back to normal. Now is permanent.Still is under 1 year manufacturer warranty. How can I get RIM to provide support under warranty. Who should I contact or call.?
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Nov 19, 2011
I have no idea what just happend to my blackberry bold!Out of no where it stops working!!! I turn it on and it goes to a white screen with little black letters that sayJVM Error 517 reset!!How can I fix it?
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Jul 20, 2010
My phone got some water on it and was working fine until it just randomly shut off and refuses to turn on now. I got it to start up to a grey/white screen and a battery with a charging symbol in the middle. If I can get back to the screen is there anything I can do for my phone?
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Jun 25, 2010
i've had this happen to my 8900, and thought there was something wrong with the phone, but after doing a official update from t-mobile on mt 9700 the same thing happens. whe doing a battery pull and the phone reboots. only on the main screen (the screen with all the apps and folders) the screen is completely blank or white and the only way i can see the folders or apps is by highlighting them. only happened after i updated it and only happens when doing a battery pull, once i reset the wall paper it will be fine until i do another battery pull. i already uninstalled and reinstalled my blackberry desktop and try to reload and that didn't fix it. anyone had this issue or know how to fix it.
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