BB Bold :: 9700 Blank White Screen But Still Working?
Aug 10, 2011
I was recently received a brand new Bold 9700 from an aunt in Canada and I had only been using it in the UK for 3 weeks when the screen suddenly went completely white.I can still receive calls, and I can hear bbms and emails arriving but I can't see anything at all. I've have tried the battery pull many times but it still remains the same. I've been told that RIM usually offers a year's warranty on new products but because it was bought in Canada, none of the networks here in the UK are willing to take it in for repair.
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Aug 9, 2010
I have a bell blackberry bold 9700 unlocked. My provider is with rogers and I have purchased this phone about 5 months ago. About 2 - 3 times a day my bb 9700 screen will blank out and go completely white. I would have to do a battery pull and then my bb will restart and everything will be fine. I have wiped my phone, downgrade the software and upgrade it again. Still nothing is resolved with it blanking out 2 - 3 times a day.
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Jul 12, 2011
My Blackberry Bold 9700 shows white blank screen with text "app error 104". Most of the time, it happens after restarting my phone or sometimes it just pops out
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Jun 2, 2010
So I've had my bold 9700 for around 4 months, and today it randomly stopped working. Every time I take the battery out and put it back in it begins to load up the blackberry screen, but gets maybe a 1/4 of the way before flashing white and going completely blank. Then the light turns solid red for a moment and it begins the process again...
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Mar 24, 2012
Last week, I was just playing games on my blackberry, then that white screen appeared.I've changed the screen. But still there is a white screen. Just blank. My phone just appeared normally on Blackberry Desktop as usual. Then, I did the reset to factory, and wiped it. But now, my bb doesn't appear on Blackberry Desktop.
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Apr 10, 2011
A couple of days ago my phone started showing a blank white screen at non-specific intervals. The problem has become worse and I can't seem to view my screen properly. The phone itself is working fine (I am still receiving calls, texts and emails) but the screen won't show anything.I have repeatedly tried to reboot it by removing the battery but that hasn't fixed the issue.
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Oct 3, 2011
My BB bold 9780 screen turns white and stripes blank.Can't make and receive calls.The whole home page turns blank.I did the basic things like:Remove the battery and SIM card.Wipe off my device. Nothing works.
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Mar 13, 2012
I have updated the OS version 6 today and still have the problem -- White screen -- it happens very often lately and the phone has been used for year and half.
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Apr 4, 2010
So i came off my phone 1am & everything was cool, during the night i noticed it seemed to be booting up as if it had been battery pulled. When i got up it was still doing this but the progress bar gets a quarter of the way then the screen goes blank & it starts again. It has now been about 8 hours & its STILL doing this. Whats going on & how can i get my phone working again?
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Feb 23, 2010
I just bought my onyx around a month ago and it has been happening like 4 times already. I had to take out the batter everytime this happens. Anyway to fix this?
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Jan 6, 2010
I recently upgraded to a bold through Orange (UK Network Provider), phone has been great so far, I have had it for a week. However, I made a call and came back to my phone to find a blank screen and the red light flashing/staying constant intermittently. The phone does not turn on, I have tried taking battery out, sim out, memory card out, attaching it to my computer (which it does not recognize as it needs to be on) charging it etc. I have tried that alt, cap and del reset mechanism too.
Orange told me I will have to send it off this week, but does anyone know any quick fix to turn it on? I have all my contacts on there, stupidly I did not back it up.
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May 2, 2012
I am using a Bold 9700 since May 2010 and i have been facing problem of the screen going white. I can receive calls, but since i cannot see anything on the screen, i cannot use the phone.
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Jul 12, 2010
i need help please. my blackberry froze, and i am getting with screen with listing of all application but will not do anything what so ever.
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Sep 9, 2012
My 9700 is always looping and sometimes there is a white screen which says: JVM Error 545"
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Mar 7, 2012
recently my BBB 9700 show white screen....i dunno is the phone problem or my screen LCD problem....
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Jun 14, 2011
my phone's screen randomly turns white or turns purple then white while using the screen and problem started like 2 days ago. And i can fix the problem by locking and unlocking the screen a few times and it goes back to normal but then like 5 minutes later it turns white again . Btw i tried reloading the os on my phone again it didnt fix the problem but i havent tried downgrading my os to os5 (now ive got os6). I dont know what happed is the something wrong with the software or with my lcd screen?
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Jun 2, 2012
I was using my BB Bold 9700, just texting then all of a sudden my screen started to mess up. I tried a battery pull, then all of a sudden all i get is a black and white screen (white lines on the right side of my screen)
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Apr 7, 2010
My blackberry bold 9700 screen keeps going white continuously, then today it went completly white for the whole day, i tried to plug it in and it comes up with a battery with a red line through it!
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Mar 7, 2010
I am a relatively new crackberry user. My phone was working fine when I went to bed. I woke up to a white screen with text that said "JVM Error 517" and the word Reset underneath it. I have tried battery pulls but get the same message. When I plug into desktop mgr, It recognizes the phone but can never connect. I have only had it for about 65 days.
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Apr 10, 2012
why my phone is showing this error message. it doesnt function at all. Have tried taking out battery but no joy.
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Jan 27, 2011
and it won't go away. the phone still works, as I am able to receive and send calls. I can press buttons and see changes on the screen, but all i get are vertical lines. Sometimes when I hit the phone a few times and press the lock button, it would go back to normal, but then it will return. Is the LCD display broken? I've opened the BB to see if it was loose, it is not. I've taken battery out and re-inserted to no avail.
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Sep 6, 2010
I got my blackberry a week ago and dropped it for the first time and now it has white lines on it.It's the bold 9700, i can slightly see the screen but there are a lot of white lines which makes it hard to see anything. I can really only see the top of the screen where the volume options are but it appears to be black and white.
It is still working fine the screen is just hard to see. I think it might be a connection problem?Any advice? and do you think RIM will replace it if I send it in? I'm on Rogers and live in Canada
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Mar 17, 2010
My brand new phone goes into a white screen and locks up.T-Mobile said to reload the OS .330. Is that the fix?I did a back up and can reload the OS.When I go to restore my data, (after three times) about half way through, the BB loses connection to laptop.I get error "could not establish connection to device". BB reboots, and I still have no data.
Also, through all this, I was getting JVM Error 529.I kept pulling out the battery.
Question: Why the white screen of death? Why is my back up not restoring? Should I start over again? Is there a way to do a clean install and not install over the existing OS?
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May 22, 2010
My Bold 9700 give APP ERROR 523 together with a WHITE SCREEN OF DEATH. don't know what to do, terribly frustrated (navigating this site did not help either) and about to smash this thing to the floor and get something else.
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May 7, 2010
I understand lots of people have had the same problem, but I just cannot find a solution which works for my Blackberry 8520!It has a white screen showing nothing, it boots once you put the battery in, and the only way to power it off is to take out the battery, I think it also keeps rebooting.I have replaced the screen - still white screen.I have re-installed the OS - still white screen
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Oct 3, 2011
I'm having major stress with my Blackberry Curve The screen keeps going blank and white, then the phone resets and keeps going round and round in circles blanking and reseting. A few times it has loaded up, but by the time I've sent a message it has gone blank again and reset.This last time it loaded up the screen said ... uncaught exception limit <=4 ... or something very similar.
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Oct 19, 2012
I received an email from Blackberry saying a new SIM card had been installed. It had not since March. We followed the link and tried to follow the instructions. We did a hard reboot by taking the battery out, waiting a minute, and then putting it back in. About half way through, the screen went blank white, and we have not been able to get it to do anything else.
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Jul 20, 2010
My phone got some water on it and was working fine until it just randomly shut off and refuses to turn on now. I got it to start up to a grey/white screen and a battery with a charging symbol in the middle. If I can get back to the screen is there anything I can do for my phone?
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Jun 25, 2010
i've had this happen to my 8900, and thought there was something wrong with the phone, but after doing a official update from t-mobile on mt 9700 the same thing happens. whe doing a battery pull and the phone reboots. only on the main screen (the screen with all the apps and folders) the screen is completely blank or white and the only way i can see the folders or apps is by highlighting them. only happened after i updated it and only happens when doing a battery pull, once i reset the wall paper it will be fine until i do another battery pull. i already uninstalled and reinstalled my blackberry desktop and try to reload and that didn't fix it. anyone had this issue or know how to fix it.
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Jul 3, 2011
My blackberry has gone to a blank white screen with the words 'app error 205' on the screen. Every time I try to reset my phone it all just repeats. I've got so much information on here. Also, even when I plug it in my computer it doesn't change anything.
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Dec 26, 2011
Is the forum partially down? If I click on a thread I only get a blank white screen.
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