BB Bold :: Screen Going White On 9700?
May 2, 2012
I am using a Bold 9700 since May 2010 and i have been facing problem of the screen going white. I can receive calls, but since i cannot see anything on the screen, i cannot use the phone.
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Jul 12, 2010
i need help please. my blackberry froze, and i am getting with screen with listing of all application but will not do anything what so ever.
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Sep 9, 2012
My 9700 is always looping and sometimes there is a white screen which says: JVM Error 545"
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Mar 7, 2012
recently my BBB 9700 show white screen....i dunno is the phone problem or my screen LCD problem....
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Jun 14, 2011
my phone's screen randomly turns white or turns purple then white while using the screen and problem started like 2 days ago. And i can fix the problem by locking and unlocking the screen a few times and it goes back to normal but then like 5 minutes later it turns white again . Btw i tried reloading the os on my phone again it didnt fix the problem but i havent tried downgrading my os to os5 (now ive got os6). I dont know what happed is the something wrong with the software or with my lcd screen?
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Jun 2, 2012
I was using my BB Bold 9700, just texting then all of a sudden my screen started to mess up. I tried a battery pull, then all of a sudden all i get is a black and white screen (white lines on the right side of my screen)
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Apr 7, 2010
My blackberry bold 9700 screen keeps going white continuously, then today it went completly white for the whole day, i tried to plug it in and it comes up with a battery with a red line through it!
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Mar 7, 2010
I am a relatively new crackberry user. My phone was working fine when I went to bed. I woke up to a white screen with text that said "JVM Error 517" and the word Reset underneath it. I have tried battery pulls but get the same message. When I plug into desktop mgr, It recognizes the phone but can never connect. I have only had it for about 65 days.
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Apr 10, 2012
why my phone is showing this error message. it doesnt function at all. Have tried taking out battery but no joy.
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Jan 27, 2011
and it won't go away. the phone still works, as I am able to receive and send calls. I can press buttons and see changes on the screen, but all i get are vertical lines. Sometimes when I hit the phone a few times and press the lock button, it would go back to normal, but then it will return. Is the LCD display broken? I've opened the BB to see if it was loose, it is not. I've taken battery out and re-inserted to no avail.
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Aug 10, 2011
I was recently received a brand new Bold 9700 from an aunt in Canada and I had only been using it in the UK for 3 weeks when the screen suddenly went completely white.I can still receive calls, and I can hear bbms and emails arriving but I can't see anything at all. I've have tried the battery pull many times but it still remains the same. I've been told that RIM usually offers a year's warranty on new products but because it was bought in Canada, none of the networks here in the UK are willing to take it in for repair.
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Sep 6, 2010
I got my blackberry a week ago and dropped it for the first time and now it has white lines on it.It's the bold 9700, i can slightly see the screen but there are a lot of white lines which makes it hard to see anything. I can really only see the top of the screen where the volume options are but it appears to be black and white.
It is still working fine the screen is just hard to see. I think it might be a connection problem?Any advice? and do you think RIM will replace it if I send it in? I'm on Rogers and live in Canada
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Mar 17, 2010
My brand new phone goes into a white screen and locks up.T-Mobile said to reload the OS .330. Is that the fix?I did a back up and can reload the OS.When I go to restore my data, (after three times) about half way through, the BB loses connection to laptop.I get error "could not establish connection to device". BB reboots, and I still have no data.
Also, through all this, I was getting JVM Error 529.I kept pulling out the battery.
Question: Why the white screen of death? Why is my back up not restoring? Should I start over again? Is there a way to do a clean install and not install over the existing OS?
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May 22, 2010
My Bold 9700 give APP ERROR 523 together with a WHITE SCREEN OF DEATH. don't know what to do, terribly frustrated (navigating this site did not help either) and about to smash this thing to the floor and get something else.
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Aug 9, 2010
I have a bell blackberry bold 9700 unlocked. My provider is with rogers and I have purchased this phone about 5 months ago. About 2 - 3 times a day my bb 9700 screen will blank out and go completely white. I would have to do a battery pull and then my bb will restart and everything will be fine. I have wiped my phone, downgrade the software and upgrade it again. Still nothing is resolved with it blanking out 2 - 3 times a day.
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Jul 20, 2010
My phone got some water on it and was working fine until it just randomly shut off and refuses to turn on now. I got it to start up to a grey/white screen and a battery with a charging symbol in the middle. If I can get back to the screen is there anything I can do for my phone?
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Jun 25, 2010
i've had this happen to my 8900, and thought there was something wrong with the phone, but after doing a official update from t-mobile on mt 9700 the same thing happens. whe doing a battery pull and the phone reboots. only on the main screen (the screen with all the apps and folders) the screen is completely blank or white and the only way i can see the folders or apps is by highlighting them. only happened after i updated it and only happens when doing a battery pull, once i reset the wall paper it will be fine until i do another battery pull. i already uninstalled and reinstalled my blackberry desktop and try to reload and that didn't fix it. anyone had this issue or know how to fix it.
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Jul 12, 2011
My Blackberry Bold 9700 shows white blank screen with text "app error 104". Most of the time, it happens after restarting my phone or sometimes it just pops out
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May 9, 2011
Searched around the web and hofo and can't really find an anwser..Got an unlocked bell 9700 running 5.0 firmware and the screen just randomly goes white.
Anybody know what the issue is?It should be under warranty still but I bought it used and don't use Bell as my carrier.
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Mar 28, 2010
So when I was sleeping on the couch, my phone and a bottle of water were next to me on the ground. Somehow someway, I think I dropped the bottle of water and obviously water went in it.
Woke up this morning, phone doesn't turn on it, but it feels a bit wet. I open the cover, there was some water on the cover, took out the batter tiny bit of water too. Got a towel and dried it all out (wasn't alot). Not knowing that one shouldn’t turn it back on, I put the battery back in, nothing happens (red light doesn't go on). Turn it on, nothing. I know for a fact the battery didn't die out.
Googled around and found out that I wasn't suppose to turn it on, then read about the indicators, basically they have to be all white, which thank god they are, i.e. the one on top of the battery and the one stuck in the phone, where the battery is placed. Also read the rice and bowl trick, which I just did. So going to leave it for at least 12 hours or so and take it from there. question is I guess, is there any hope, or it's done, coz I put the battery back in and tried turning it on.
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Aug 6, 2012
My Blackberry 8520 curve suddenly hangs giving a white screen and when i restart it - the screen remains white. After i put it into charge - then only a successful start is done. So the only solution as of now i have - is whenever my blackberry hangs - i need to remove the battery - insert it again - and immediately put it into charging via USB/Electric-Power. Even if i re-insert the battery - the white screen comes - unless and until i put it into charging Earlier i was guessing - my battery was weak.
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Jun 9, 2010
saw on the t-mobile site that the bolds are free to new lines. sounds like a deal to me.
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Dec 29, 2011
ive lost all screen info and now have only a white screen showing. tried to restore settings on BB site but could not remember key to unlock device and cannot find website to create a new one?
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Jul 20, 2012
For no reason, my screen has gone white and I can't do anything with it. I did not drop it in water and there seems to be no reason for this
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May 29, 2012
For some days now, sometimes I press back button or power buTton the screen will gradually fading away until it turns out to be white background. It comes back to normal upon pressing the lock button and unlock it. It is so annoying especially in the midst of pings or calls. What can I do to rectify this problem? Have done hard reset several times but to no avail.[code]....
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Aug 28, 2012
my screen keep going white and not letting me do anything?
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Aug 23, 2012
i have bold 3 and it was working fine uptill now all of sudden the screen started getting blank and nothing appers on screen. screen goes white.
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Oct 15, 2012
Any one know what to do when your screen goes white? this is the third time it has happened?
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Apr 22, 2012
upon using my blackberry i get a white screen upon loadup
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Apr 27, 2012
My Bold 9780 screen goes white and i tried rebooting. It works after that but in day 5 to 6 times it repeats
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Jul 17, 2012
For the past two mornings, I have been getting a white screen saying app error 603. A simple reset would fix the device but I do not understand why this error keeps reoccurring and what is the cause of it?
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