BB Bold :: 9700 With Black And White Screen?
Jun 2, 2012
I was using my BB Bold 9700, just texting then all of a sudden my screen started to mess up. I tried a battery pull, then all of a sudden all i get is a black and white screen (white lines on the right side of my screen)
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Jun 9, 2010
saw on the t-mobile site that the bolds are free to new lines. sounds like a deal to me.
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Nov 19, 2011
I have no idea what just happend to my blackberry bold!Out of no where it stops working!!! I turn it on and it goes to a white screen with little black letters that sayJVM Error 517 reset!!How can I fix it?
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May 2, 2012
I am using a Bold 9700 since May 2010 and i have been facing problem of the screen going white. I can receive calls, but since i cannot see anything on the screen, i cannot use the phone.
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Jul 12, 2010
i need help please. my blackberry froze, and i am getting with screen with listing of all application but will not do anything what so ever.
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Sep 9, 2012
My 9700 is always looping and sometimes there is a white screen which says: JVM Error 545"
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Mar 7, 2012
recently my BBB 9700 show white screen....i dunno is the phone problem or my screen LCD problem....
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Jun 14, 2011
my phone's screen randomly turns white or turns purple then white while using the screen and problem started like 2 days ago. And i can fix the problem by locking and unlocking the screen a few times and it goes back to normal but then like 5 minutes later it turns white again . Btw i tried reloading the os on my phone again it didnt fix the problem but i havent tried downgrading my os to os5 (now ive got os6). I dont know what happed is the something wrong with the software or with my lcd screen?
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Jan 15, 2012
I cldnt find 9700 bold solution. It worked on another kind of phone. I am able to reboot my phone to get it back on? Let me know.
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Mar 23, 2012
I get a blackberry Bold 9700 from the telephone company Videotron .- the problem occured after 2 months used : the screen of the blackberry Bold 9700 begin black ( a quarter of the screen from below became black ) .- So I cannot read message text as I receive or I send , from below of the screen , because it is black .- The telephone company ( Videotron ) did not want to repare or change it.- I am in guaranty .- I would like ,for the compassion of a customer ,to receive a positive answer from you , to have my blackberry repared or changed.
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Nov 13, 2011
i can not use my phone as i can not read the screen, it is just black. what can i do? have tried removing the battery and replacing it but to no avail.
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Apr 7, 2010
My blackberry bold 9700 screen keeps going white continuously, then today it went completly white for the whole day, i tried to plug it in and it comes up with a battery with a red line through it!
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Mar 7, 2010
I am a relatively new crackberry user. My phone was working fine when I went to bed. I woke up to a white screen with text that said "JVM Error 517" and the word Reset underneath it. I have tried battery pulls but get the same message. When I plug into desktop mgr, It recognizes the phone but can never connect. I have only had it for about 65 days.
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Apr 10, 2012
why my phone is showing this error message. it doesnt function at all. Have tried taking out battery but no joy.
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Jan 27, 2011
and it won't go away. the phone still works, as I am able to receive and send calls. I can press buttons and see changes on the screen, but all i get are vertical lines. Sometimes when I hit the phone a few times and press the lock button, it would go back to normal, but then it will return. Is the LCD display broken? I've opened the BB to see if it was loose, it is not. I've taken battery out and re-inserted to no avail.
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Aug 10, 2011
I was recently received a brand new Bold 9700 from an aunt in Canada and I had only been using it in the UK for 3 weeks when the screen suddenly went completely white.I can still receive calls, and I can hear bbms and emails arriving but I can't see anything at all. I've have tried the battery pull many times but it still remains the same. I've been told that RIM usually offers a year's warranty on new products but because it was bought in Canada, none of the networks here in the UK are willing to take it in for repair.
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Mar 30, 2010
Just noticed my screen goes black when i lock the phone. Is there a setting to change this? Sorry im still new to BB.Btw, i just upgraded to the new OS .545
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Jan 13, 2010
As I was talking on my relatively new Bold 9700 it just completely died! The battery was charged but the screen and everything just went black. It will not power on. I have removed the battery and put it back in and the only response to that it the red LED light coming on for a few minutes then coming off.
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Aug 26, 2010
i have been using a Bold 9700 for the past 1.5 years, and it has not given me much trouble so far. Recently, I have having a few problems with the screen. All of a sudden, a small black patch appeared on the bottom left side of the screen.It seemed the pixels stopped working at that portion, leadig to a blackout. However, after a couple of days the screen was working fine again. It worked properly for a good 1-1.5 months. Now, the black spot re-appeared but this time on the top left side of the screen.
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Jul 28, 2012
had my phone for a while and it usually did the white screen thing where I used to have to take out the battery and insert again, but recently it was working fine then all of a sudden the screen went dim. Even on the highest brightness the screen can go it was still dim, sometimes it would brighten up again but it eventually got dimmer and then did the white screen thing and turned off. Now whenever I turn it on (re-insert the battery etc) I get a fixed red light, then a few seconds later this goes and the keyboard lights up. Then nothing.I've searched for any resolutions but so far found none, I've even tried leaving the battery out for a while and then putting it back in and updating the software but this hasn't been usefull
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Sep 6, 2010
I got my blackberry a week ago and dropped it for the first time and now it has white lines on it.It's the bold 9700, i can slightly see the screen but there are a lot of white lines which makes it hard to see anything. I can really only see the top of the screen where the volume options are but it appears to be black and white.
It is still working fine the screen is just hard to see. I think it might be a connection problem?Any advice? and do you think RIM will replace it if I send it in? I'm on Rogers and live in Canada
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Mar 17, 2010
My brand new phone goes into a white screen and locks up.T-Mobile said to reload the OS .330. Is that the fix?I did a back up and can reload the OS.When I go to restore my data, (after three times) about half way through, the BB loses connection to laptop.I get error "could not establish connection to device". BB reboots, and I still have no data.
Also, through all this, I was getting JVM Error 529.I kept pulling out the battery.
Question: Why the white screen of death? Why is my back up not restoring? Should I start over again? Is there a way to do a clean install and not install over the existing OS?
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May 22, 2010
My Bold 9700 give APP ERROR 523 together with a WHITE SCREEN OF DEATH. don't know what to do, terribly frustrated (navigating this site did not help either) and about to smash this thing to the floor and get something else.
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Aug 9, 2010
I have a bell blackberry bold 9700 unlocked. My provider is with rogers and I have purchased this phone about 5 months ago. About 2 - 3 times a day my bb 9700 screen will blank out and go completely white. I would have to do a battery pull and then my bb will restart and everything will be fine. I have wiped my phone, downgrade the software and upgrade it again. Still nothing is resolved with it blanking out 2 - 3 times a day.
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Jun 20, 2010
screen was flickering but continued to work until saturday morning when the screen went black but the buttons were still lit. from saturday morning to sunday mid-dayits been either in the sun drying out, on the window ledge. turned on this evening (sunday) and worked fine for around 6hours, but the screens just gone black for the second time in an hour! everything else is working fine, even the buttons and trackpad! can anyone advise on what to do next? unfortunately my phone isnt insured!
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Jul 20, 2010
My phone got some water on it and was working fine until it just randomly shut off and refuses to turn on now. I got it to start up to a grey/white screen and a battery with a charging symbol in the middle. If I can get back to the screen is there anything I can do for my phone?
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Jun 25, 2010
i've had this happen to my 8900, and thought there was something wrong with the phone, but after doing a official update from t-mobile on mt 9700 the same thing happens. whe doing a battery pull and the phone reboots. only on the main screen (the screen with all the apps and folders) the screen is completely blank or white and the only way i can see the folders or apps is by highlighting them. only happened after i updated it and only happens when doing a battery pull, once i reset the wall paper it will be fine until i do another battery pull. i already uninstalled and reinstalled my blackberry desktop and try to reload and that didn't fix it. anyone had this issue or know how to fix it.
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Jan 20, 2010
So I bought my AT&T Bold 9700 last month when it first came out, and have had no troubles with it so far. I've tried searching for a thread like this but haven't found any.My 9700 just randomly "rebooted" this morning, where the screen goes black and the red led light turns on for a couple of seconds. This has happened to me before on my old 9000, where after it would then start up again. Nearing the time when I replaced it, it would do it quite frequently (and to think it just started getting really bad AFTER the 1 year warranty on it expired!). So back to the 9700, the progress bar that comes up when you're starting up the device would then come up, and sometimes load for about half an inch, sometimes only up to an eighth, before the whole thing would start again - the screen would turn black, the red led turns on, and the progress bar would come up again.I pulling the battery out for a few minutes and putting it back in but its still doing it. I then pulled it out for about an hour and its still doing it again.
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Jan 25, 2010
I'm a new bb user, which has patiently waited 3weeks to get my new 9700.- which arrived today BUT, when I turn it on the progress line goes all the way to the right, and then nothing else happens. It's just a black screen with the bb logo on it. Tried to downgrade the OP, but still the same thing happens.
Called the web-shop I bought it from, and they say I have to return it, and wait for them to have a look at it..usually 2-4 weeks.Is there anything I can do?
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Apr 10, 2010
On my BB, when I press the lock button on the top left, the screen goes black and it locks. I'm sure I changed it to this at some point from something else however I don't know how or where etc. My friend's Blackberry (same Bold 9700) has a lock screen that shows a padlock to say it's locked but I don't get this? Any ideas? This lock screen displays her background image and a little padlock in the bottom corner etc.
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Jan 3, 2012
I have a Blackberry Curve 8530. Several months ago, during daily use, the screen would all of a sudden go black. A battery pull would solve this problem for a while. Eventually this became more frequent. Symptoms progressed (it seemed that if I set the phone down too quickly it would reset) Finally, the phone would turn on, then go immediately to a white screen where it was undetectable by my computer. I contacted my service provider and they said the phone was toast and (amazingly enough) gave me a free loaner to use for the duration of my contract (all info transfered via an old backup, so nothing was lost) After my new phone was working I left my Curve plugged in at my office. Yesterday as I was leaving I looked at the phone again, and the screen was white and telling me to reload software 507.
I plugged it into my computer to begin the process and to my surprise the computer all of a sudden detected the phone and successfully upgraded the software. All looked great, I got past the password stage, and was just going to begin reloading my information when the screen faded to blank again. I still have the free loaner phone, so it's not a big deal, but it's bugging me as to what the problem could be. As of right now the computer can no longer detect the phone again
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