BB Bold 9700 :: White Lines On Screen After Being Dropped For First Time
Sep 6, 2010
I got my blackberry a week ago and dropped it for the first time and now it has white lines on it.It's the bold 9700, i can slightly see the screen but there are a lot of white lines which makes it hard to see anything. I can really only see the top of the screen where the volume options are but it appears to be black and white.
It is still working fine the screen is just hard to see. I think it might be a connection problem?Any advice? and do you think RIM will replace it if I send it in? I'm on Rogers and live in Canada
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Jan 27, 2011
and it won't go away. the phone still works, as I am able to receive and send calls. I can press buttons and see changes on the screen, but all i get are vertical lines. Sometimes when I hit the phone a few times and press the lock button, it would go back to normal, but then it will return. Is the LCD display broken? I've opened the BB to see if it was loose, it is not. I've taken battery out and re-inserted to no avail.
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May 31, 2012
Being glued to her iPhone at all times, my Daughter has managed to drop her's in the bath. It now displays only a random collection of black lines on a white screen. Is it utterly broken? Or is there some way to fix it?
Info:
iPhone 3GS
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May 12, 2011
my BB has developed a problem that has worsened as the hours pass by. It started with a horizontal white line at the bottom of the screen and this has now developed to the whole screen having the same problem so now it looks like it has a kind of whitish mask over the whole of the screen. I have removed the battery and then put it back but this did not work. Tried to switch on and off and no change.
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Apr 3, 2012
I have a BB Bold 9780 which I got in October due to an upgrade. The contract Im on, I got through [URL], 23ish months ago. (My upgrade was available last October 2011.) However a few days ago I unlocked my phone to make a call and the screen was just completely not working! Its a white screen with pink lines going vertically. I dont have insurance. So who is it that I contact to get it fixed..? I was told in the Orange phone shop that Blackerry Ltd have a 2 year warranty on there phones. Im just stuck to as who can fix my phone!
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Dec 30, 2011
Screen has gone nearly white with a few lines, messages and phone still work but no screen
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May 2, 2012
My Bold 9780 has a white screen with two thin red lines down it, I have tried doing the update as per blackberry solutions on pc, however it says 'no updates found' and the problem remains. I must admit that I tapped the phone in frustration and the screen was back to normal. For a while obviously there is a connection problem somewhere.
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Apr 1, 2012
Whenever I turn on my phone, the screen does not turn on and blue,purple, and white lines cover the screen.
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Feb 8, 2010
Guys having a problem with the Visual Voicemail - I set it up last night and this has never been an issue before withthe previous 9700's. now everytime Im on a call and I get the VM notification It drops the call im on.When I try to view the messages I cant even see it in the Message folder?! guess this is the infamous SMS bug?
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May 19, 2011
My 8520 curve has white lines across bottom of screen and i think it needs to be replaced. When i looked into this there are 2 screens how can i tell which one i need without tacking the phone apart?
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Dec 4, 2011
I have 3 white lines on the bottom of my screen (BB curve). How do I remove them?
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Mar 21, 2012
I dropped my iPhone 3g this morning and the screen is white now. I can't restart it or charge it or anything. I can do my passcode though and I can hear it unlock or vibrate if I enter it wrong, but I can't see anything on the screen besides white and the occasional black or blue lines.
Info:
iPhone 3G
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Jun 28, 2012
My 3yrs old dropped my iPhone on flooring. Now the screen's just gone white with colourful horizontal lines. It's still working though but can't see nothing due to screen being like this.. :( what could it be? Is it broken? How can I fix it? & it's not under-warranty either now.
Info:
iPhone 4, iOS 4.3
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Jun 11, 2010
Is there a website to which you can point me to tell me what the icons are all about that appear on my screen from time to time. Latest one ;ooks like a click with a red asterix at about where the 1 would be and has a 2 to the left of the icon. A website to consult would be great.
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Aug 30, 2010
Just bought a nokia x3, had it for about a week not dropped it or anything, and when i try to turn on all i get is the white screen with nokia logo for about 3 seconds then it turns off and wont let me turn back on (as if battery is flat). When i try to charge it flashes a blank white screen 3 or 4 times (about 2 seconds a time) then goes blank? It does not charge at all.
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Mar 8, 2010
I can really blame this one on the dog. Walking to my desk, phone in hand, excited puppy races along and bounces into me, phone goes flying. Lands face down.Screen is white, and will sometimes flash grey lines when it seems the phone is trying to do something (like reboot). The music that was playing before the drop continued to play after. The touch screen does not seem to respond. The phone rings when people call me, and my alarm that I had set still went off. Itunes recognizes when my phone is plugged into my computer.
I've been doing research for a few hours trying to see if this is something I can fix - I opened it up to re-seat all the connections, and that didn't help (it didn't seem to make things worse either, at least). There are no visible cracks/breaks on the outside (I have not completely dismantled the inside to see from there).
Phone is a week past warranty, and I don't know that this would have been covered anyway. I'm prepared to fix it myself, as long as I have a good idea what I need to buy. Should I be looking at an LCD replacement? A digitizer replacement? Something else? I've read conflicting things on this. Thanks for any help that can be offered.
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Jan 1, 2012
My blackberry curve 8520 dropped on the floor and the screen has gone white. What do i do?
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Jun 21, 2011
My blackberry turns to a white screen with coloured lines, I think there's a problem with my screen but it still vibrates and everything. I did the battery pull a lot of times hoping to unfreeze it off the white screen. Ialso plugged it into my computer and it didnt reconize the device.?
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Apr 26, 2012
I have an Blackberry Curve 8520 and I would like to know that my phone left portion of the screen got white lines and then slowly half of the screen has gone white. I bought this phone on march 2011. So phone is under warranty and what should be done?
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May 2, 2012
I am using a Bold 9700 since May 2010 and i have been facing problem of the screen going white. I can receive calls, but since i cannot see anything on the screen, i cannot use the phone.
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Jun 3, 2012
My iphone 3g suddenly crashed in the middle of texting. The whole screen shut down. I pushed the home button and on-off buttons - as directed, the white apple came up...then all I get are red and white lines on the screen.....nothing else!
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Jul 12, 2010
i need help please. my blackberry froze, and i am getting with screen with listing of all application but will not do anything what so ever.
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Sep 9, 2012
My 9700 is always looping and sometimes there is a white screen which says: JVM Error 545"
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Mar 7, 2012
recently my BBB 9700 show white screen....i dunno is the phone problem or my screen LCD problem....
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Jun 14, 2011
my phone's screen randomly turns white or turns purple then white while using the screen and problem started like 2 days ago. And i can fix the problem by locking and unlocking the screen a few times and it goes back to normal but then like 5 minutes later it turns white again . Btw i tried reloading the os on my phone again it didnt fix the problem but i havent tried downgrading my os to os5 (now ive got os6). I dont know what happed is the something wrong with the software or with my lcd screen?
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Jun 2, 2012
I was using my BB Bold 9700, just texting then all of a sudden my screen started to mess up. I tried a battery pull, then all of a sudden all i get is a black and white screen (white lines on the right side of my screen)
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Apr 15, 2015
Whenever I wake my phones screen blue and white line show up but when I unlock the phone they go away,what this is?
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Apr 7, 2010
My blackberry bold 9700 screen keeps going white continuously, then today it went completly white for the whole day, i tried to plug it in and it comes up with a battery with a red line through it!
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Mar 7, 2010
I am a relatively new crackberry user. My phone was working fine when I went to bed. I woke up to a white screen with text that said "JVM Error 517" and the word Reset underneath it. I have tried battery pulls but get the same message. When I plug into desktop mgr, It recognizes the phone but can never connect. I have only had it for about 65 days.
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Apr 10, 2012
why my phone is showing this error message. it doesnt function at all. Have tried taking out battery but no joy.
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Aug 10, 2011
I was recently received a brand new Bold 9700 from an aunt in Canada and I had only been using it in the UK for 3 weeks when the screen suddenly went completely white.I can still receive calls, and I can hear bbms and emails arriving but I can't see anything at all. I've have tried the battery pull many times but it still remains the same. I've been told that RIM usually offers a year's warranty on new products but because it was bought in Canada, none of the networks here in the UK are willing to take it in for repair.
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