BB Curve :: Cursor Jumping Around And Trackpad Effected By Light
Feb 14, 2011
I'm new to the forum and have some frustration after "upgrading" to OS 6. I have a Curve 3G through Verizon Wireless, and when I got it a month ago all was great with OS 5. I updated it to OS 6 when it came out a couple weeks ago from VZW, and since then have had a ton of problems. The first was battery drain, which was solved by removing BBM. The second is more frustrating. Since the upgrade, my cursor seems to jump out of my text message or email very easily while typing. I also notice that when selecting apps it seems that my trackpad jumps around quite easily. They both seem to be exaggerated when outside or sitting near a light or window. It almost acts like the trackpad is effected by light and is causing the cursor to be moved out of my message or around my screen since I've updated software versions. I have tried several battery pulls without success and while I enjoy the new features of OS 6, I don't enjoy the hassles. I feel like the only way to solve the issue is to go back to OS 5 untl there are some patches to fix some of these bugs.
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Apr 28, 2011
I have bought a new BB curve 9300 about 3 months and all of a sudden last night the trackpad started jumping around on screen. If I move it one place up it jumps down or to the right.
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Jun 29, 2012
Mostly while texting and using whatsapp etc. the cursor sometimes erratically jumps back one or two words and continues to type in that position,
Info:
iPhone 4
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May 4, 2012
My New Blackberry Curve 9220 trackpad cursor moves automatically, its really getting difficult to type text.
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Apr 25, 2011
My BB Curve 9300 was doing okay until last night when it started to act weird. At first I thought I was imagining it but then the cursor kept on moving upwards whenever i move the trackpad. This happens intermittently. I have also noticed earlier that when I went out of my house and used it with the wind blowing and the sun glaring, it moved by itself and keeps on going upwards.
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Nov 8, 2012
The cursor on my Torch 9810 has disappeared. No matter how much I try to rub the 'trackball/trackpad' the cursor just won't reappear.I removed the battery, waited about 2 mins, reinserted it, but the problem persists!Please help! What shud I do? A lot of aplications depend on the trackpad and cursor.
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Feb 28, 2010
Just wondering why rim decided not to add any illumination to their trackpads?Is there a reason for this? I just got the 9700 the other day.. and I only noticed this when I was in a dark area last night and everything was lit up nicely but a dark spot in the middle.
Does anyone know if this is how all the future models will be like or do you think there will be added light to future models?only criticism i have about the phone... other then that its amazing
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Mar 21, 2012
I've had a big problem using my 9900 in bright daylight outdoors, I'm not 100% sure if it's due to heat, or the bright light, but the menus keep going up by themselves to the point where it's very hard to use the phone. I can control the menus by using the touch screen, but it's very difficult with the trackpad because they just keep going up.
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Sep 28, 2011
I have a Curve 9300 with OS 6. I cannot return the device to the original retailer (out of warranty).This is kind of what happens.
1.)Trackpad stops scrolling after backlight switches back on. After waiting 10 seconds it works ok
2.) After an hour or so the trackpad stops scrolling entirely. The "push button" of trackpad still works though.
3.) I hard reset the device. Trackpad stops working entirely (doesnt scroll and pushing it as a button does not work either)
4.) I send phone in for repairs.
5.) If it works after "cleaning and reseating trackpad" my phone works fine for a few days. Then problem starts all over again.
6.)If cleaning does not work, they replace my trackpad. This usually works for a few weeks to a month. Then the problem starts all over again?I am getting sick of having the phone getting sent in for the trackpad to just be replaced again and again.
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Jan 21, 2012
i`m new but having problem when i scroll down on my curve it keeps jumping back to the top.
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Feb 21, 2011
When I use my cursor/mouse it keeps shooting up to the top of the page. I have a curve 9330. I've tried taking out the battery and letting it reboot itself and it still keeps on doing this.
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Sep 29, 2012
My Blackberry Curve 9220 cursor is not working.Now how could I restore my phone data in my computer.
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Aug 31, 2011
I have a blackberry curve 9300 and the cursor does not work at all when I use it with my bare fingers. it does work perfectly if I put a handkerchief over my finger and touch it with the material.
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Apr 15, 2010
I'm having trackball problem with my 8900, Its trackball moves freely but the cursor doesn't moves at all. I have tried all known issues like 'hard restart &wipeout handheld" but it doesn't help at all.
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Sep 4, 2012
and it desappears, it does not respond to the pointing wheel. Then, after a while, it reappears and it works.I am usign o.s. 7.1 and I never had this problem before, the cursor was always very responsive and fast. In addition to this, I notice the following:since some time, among the open applications there is alway the file viewer... and when I select it and push the wheel the cursor gets stucked as well.
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Nov 1, 2011
for last two days the cursor is getting stuck either at the bottom or on the top of the main screen. and not moving at all. Making it totally unusable. Service Provider is Loop location Mumbai.
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May 24, 2011
My 9300 cursor is erratic and does not stop still. It keeps jumping tp the top of the screen when i try to go to an item. If I try to text something its almost impossible as the cursor moves all over the screen. The phone is about 10 months old and has not been dropped recently. Ive reduced the sensitivity on the trackpad but this has had no affect whatsoever.
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Mar 14, 2011
Whilst browsing the internet my "cursor" has suddenly stopped working. My "cursor" - the little black arrow - is still there but when hover over a search box for example and "click" my trackball nothing happens, similarly if the little hand symbol appears on a link if I "click" the trackball nothing happens. I've discovered I can press return when the hand appears and it goes to the link, but this is no use when only the arrow appears.
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Jul 18, 2012
I just bought my blackberry 9320 and the cursor is moving all over the screen without me moving it. It makes me unable to text because every time I type a letter in the cursor scrolls all the way up the conversation. I can't click on any of the apps or icons as the cursor keeps moving! It is not due to track pad sensitivity or anything.
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Jun 13, 2010
I have an old curve (more than 2 yrs old). I dropped it accidentally due to which the trackball is broken now.How do I move the cursor around without the trackball?
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Apr 17, 2010
I purchases 8900 in Feb 2010 and from past 10 - 15 days my trackball is not working properly. It is only working in Horizontally. When i move trackball vertically it moves but the cursor does not move it and is stationed at one place only. Can you please help or can some one help me in giving the details of the service center in Delhi, India.
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Jul 11, 2012
I have a BB Curve 9360 and recently the middle cursor button on it has not been working as smoothly as it once was. It takes several presses in for it to work, and I will often have to press it in quite hard. I am unsure of why this has happened, because I have not dropped the phone or let water or other substances into it. It could perhaps be dirt? I have tried several battery pulls.
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Mar 10, 2011
Any solution for the erratic BB Curve 9300 cursor which jumps all over the place when trying to type messages? I've had to make countless attempts to put in my password to unlock my phone which is password protected simply because the cursor won't stay put.
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Feb 27, 2010
My Blackberry is frozen! The curser ball doesn"t do anything at all. It was find and the it just stopped working. And, no, tried turning on and off, taking out battery, no change.
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Nov 16, 2011
The delay clock on my phone is on constantly and my battery drains overnight. Moving the cursor to different functions looks like slow motion.
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Mar 16, 2010
Since the time change on Saturday night, my phone keeps jumping between two time zones. I have tried resetting it in the set up menu and turning my phone off and on again. Any ideas why and how to fix it?
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Jul 16, 2012
1 week ago i walked in the water with my mobile.. Nothing worked anymore. I took my mobile to a telefone store and they have repaired my mobile. Only i've got a steady blue led light and no keyboard light only when i start my blackberry on, the keyboard gives light. If i get other notifications the blue led light still gives light and the red light is blinking that i have something.
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Mar 28, 2012
why the phone light does not light when receiving a message (sms)?
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Sep 15, 2011
I am on a curve 8310 I think it is with an annoying flashing blue light. I think it's a cross between a white and blue as it's a pale blue light. I have turned off every notification I can find, email, text, facebook etc. I have deselected the LED option ( changed to none) I cannot figure how WHY this light keeps blinking. I've taken the battery out, i'm at my wits end.
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Jul 8, 2010
So this happens everywhere not just at home but more so there. Up to 5 times a minute or can go hours without doing it. Here is what I have tried:
Updates
##RTN
Reprovisioning (update data profile)
service books
diagnostics
soft reset
batter pull
manual programming
only thing I have not tried is PRL, but that has to do with roaming, I dont need to roam at home...
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Oct 26, 2010
I've only had my curve 9300 for a week but my keyboard back light won't light up. I have covered the top of the phone but it still doesn't come on.
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