BB Bold 9700 ::key On Keypad Is Not Functioning
Jan 18, 2010
I have BOLD 9700 smartphone and i signed up for new service with AT&T 3 weeks ago, after that i realized that one of the key on the keypad is not functioning, i went to the store and he gave told me he is giving new phone as i am still in the One month policy. But my guess is he hasn't given me new phone instead he gave me a phone which is already used.Any body has idea how to find if the phone is used before or brand new?
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Aug 12, 2010
This is my third blackberry and I love them and will never change to any other smartphone. I tried an Android phone and it just doesn't compare to the stability and e-mail functionality of a Blackberry.
However recently my phone (a Bold 9700) has begun to experience some e-mail problems. I can receive emails just fine but I cannot for the life of me send an e-mail! I have deleted all my accounts and reentered all the info but I still cannot send any emails. I also can not set up a microsoft exchange account. It does not even give me the option. Please help! I need do be able to send emails for work purposes.
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Jul 30, 2010
I just updated the latest software to my bb 9700, upon undating i notice that the "key lock" key and the "standy key" located on top of the phone is not functioning anymore. is that any ways that I can i activate back both the keys? or how do i lock my phone with your latest software.
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Mar 2, 2012
my BB9700 camera and video camera can't open lately, message error shown "could not start the camer. close other application and try opening the camera again" but i did not open any other application and i try to take out the battery and restart it but the problem still remain.
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Apr 11, 2011
The 9500 BB Storm has given me problems from day one. the touch screen was very slow in responding as well as now differnent sections of the touch screen is not responding to the touch. I had to turn the phone to differnt angles to type one sentence and now I cannot even get the number 0 to work. How do I get a replacement? the unit was purchase in Nov 2010 in USA and am a resident of Sri Lanka.
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Jun 7, 2012
My bb storm 9500 keypad is not functioning everytime when i put my phone inside my jeans/any pants pocket.this has cause me a lot of trouble since the only place i can put and bring my bb everywhere do go is by placing it inside my pants pocket. everytime when i pull out my bb from my pants pocket the keypad is not functioning well.when i tried to press 'a' or any other letters it wont working since the keypad will automatically press other letters.
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Jul 26, 2010
I have a problem with my Blackberry and would be grateful if anyone knows what the problem is.I have only my Blackberry 9700 bold for 1 month or so.I am unable to lock my keypad by using the lock key on top of the phone. This has happened before but after charging my phone it started to work again. I have turned my phone on and off, tried charging it and the button still doesn't work. Although the keypad will lock when I put it into the leather case.Do you think it is a problem with my blackberry and I should return it? Or is this a problem people have had before and if so, how do I fix it?
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Nov 26, 2011
My bold 9700 stopped working for no reason! The keypad stoped working all of a sudden. I cannot type in my pin, the trackpad doesn't function, the unclock button on top doesn't work and after a few seconds the screen goes black and the only way to bring the light back on is to either connect it to my laptop via USB which will show the clock and once the USB is removed I get the home screen but cannot do anything there again; or i have to remove the battery and reboot but again I would get the black acreen and the cycle would continue.
My email, text messages, missed calls, facebook notifications and all come thru alright and the red light flashes to indicate this and I get the little sign on top of home screen but cannot access anything as the keypad and the trackpad are both completely non-responsive.
I called my mobile from a landline but again i cannot accept the call as pressing the green call button or any other key for that matter doesn't work. I could access the device via the BB desktop software and have backedup and updated the firmware (i was using the most uptodate version untile now without any problems) . The phone has not gotten wet and hasn't been in any damp environment. I haven't got any dodgy apps or security issues for instance as aresult of opening sapm etc.
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Apr 27, 2010
Is there a automatic keypad lock on the 9700? I forget to lock it sometimes and i end up calling people in my pocket.
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Aug 6, 2010
I have had Blackberry for over 4 years and got so used to the keypad icon to lock and unlock by pressing *send and now I downloaded newest upgrade os>743 and now that icon and feature is gone and its pissing me off, anyone know if or how I can get it back. (If it ain't broken, why think to fix it)
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Jan 11, 2010
Anybody know where I can get a replacement qwerty keypad for my 9700 with the red-numbers like the OEM and Rogers 9000 Bolds have? I loved it on my blacked out Bold...and really don't like the all white AT&T keypad. I've looked at Cnn.cn and TrueSupplier...and neither one of those sources have them.
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Aug 11, 2010
Is there an "auto" keypad lock in the bold 9700? by that a mean can you set it to auto lock the keypad after a certain time of no use like the nokia and other phones, The only way I have found to lock the keypad is with the button on the top left.
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Aug 4, 2012
I have a BB Bold 9700. My service provider is Telstra (Australia). And before you ask, no, a few battery pulls didn't fix my situation.My "4/S" button on my bold has turned super sensitive. if you breathe the wrong way - your text/screen will be filled will dozens of little "s" on the rampage. For example, if you type in the question "How are you today?" it will come up as, "ssshsow assrsse you tosssdssasssy?"As this is a hardware problem with my phone and as I am at the end of my contract, I am quite content to purchase a new phone.
However, due to the "s' button repeating like a bunny and my being half asleep when i checked my phone last night and accidently turning it OFF - I can not enter in my pin number nor my puk number into my phone. (the numbers come up as stars so I can't see which is the number I wish to enter over forty-seven thousand little 4s insinutating their way in.
Typing in the 4 numbers of my pin comes up as "********************"
Tying in the 8 numbers of my PUK comes up as "*******************************************************************"
The keyboard being broken is neither here nor there but I am explaing this to illustrate my dilemma.
(1) is it possible to somehow fiddle something so I can actually see the numbers instead of stars when I enter in my pin and puk code so I am able to delete the "4/s" when they occur and be able to open my phone and then do a backup or
(2) Is it possible to do a back up or unlock the phone using the computer while my phone is now asking for the PUK?
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Apr 1, 2010
for some reason, when I try to add an appointment on sunday, I can't set the time using the keypad, when I try to get 1x it changes to 00:00 any ideas?
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Aug 9, 2010
I am thinking about customizing my 9700 when I am able to afford it. Though if I do, I won't get a case gor it cause then you wouldn't be able to see it. At the very least, I would like some good screen protectors and a different colored LED keypad. Which supplier should I look at for these parts? I have read some bad stories about TrueSupplier so I am quite leary about them.
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May 22, 2010
I found out how to lock the keypad on the 9700 after this new screwy update to the 9700.To lock keypad press and hold "A" for 1-2 seconds or push the "lock button" at top left edge of phone.To unlock the keypad go to the very top left corner ridge on the very top of the phone and press the "lock" button.Will take some getting used to but will prevent unwanted calls while holstered or in purse.The best way I found to lock keypad without a password.
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Sep 15, 2010
I read ebooks voraciously, it's very useful when in bed with the other half and he's trying to sleep, not to need a bedside light on.My problem occurs when using an ebook reader (currently Mobipocket - though please do enlighten me if you know of one better which will easily take books from the file offerings of the Gutenberg Project):
The keypad remains bright, much brighter than the screen (especially as I set the background to black and the text to mid-grey).I'd love to be able to toggle off the keypad backlight somehow.I've found a sort-of workaround, where I go to the Clock and set Bedside Mode, then switch application back to Mobipocket - the screen dims and the keyboard turns off...
BUT only until I use the optical pad to swipe to the next page, and the keypad lights come back on and blind me. They do fade out again but by this time I'm halfway down the new page and about to swipe again!Anyone? Keyboard backlight toggle? Is such a thing ever going to be possible or is this a well-flogged long-dead horse?
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Apr 16, 2010
I'm a dedicated BB users and have been using many models over the years, but this is the first annoying problem i encounters with the 9700.i bought 2 tMo 9700 last week for me and my wife. when i got home, i updated the os of my 9700 to .586
the problem started when the battery level reach 40%. whenever i'm in a call or the bb in keypad lock mode, it suddenly shut off itself. and then i can't turned it on unless i plugged in the charger. but after it turned on, i can unplugged the charger and the bb would be normal until the battery reach 0%.
i thought i was a battery problem with my 9700, so i tried using my wife battery, and it was still the same problem coming out. so then i thought it was an OS problem, so i upgrade it to .593, and it still gave me the same problem. then i tried downgrade it to .578, and it still the same.then my guess was it was a faulty 9700. but i tried the software upgrade to my wife's BB and then she had the same problem as i am.
what's wrong with our 9700's? can anyone help us? i have been looking all over the internet but found no solution.we have the same apps installed beside add ons: ubertwitter, opera mini, google sync, googlemaps,foyage, blackcorpo theme.
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Mar 19, 2010
I have always assigned my left convience key to lock my screen. After updating to 545 I have lost the option to even choose the keypad lock opt. Does neone know where this went? I updated with the official not the beta. Also I notice volume adjustments while on a call is not precise when lowering or raising.
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Jun 4, 2010
I lock my bb my pressing the top left keypad lock button but when I press it again to unlock it it won't unlock!! The only way to unlock is to take the battery out and put it back in! It only started doin this yesterday.
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Jan 19, 2012
I have downloaded Black berry app world 3.1.0.60 and my camera has stopped functioning with message"Could not start camera. Close other applications and try opening the camera again" but even after rebooting its not working.
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Mar 4, 2012
I have a Blackberry Bold 9900 with 7.0 OS. When I try to use my camera, It says "unable to start camera. Close down running applications". Holding down my menu key does not bring up another window to close apps
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Oct 23, 2012
I am unable to open my contacts icon after sending it to the service centre. My software was recently reloaded after error 102. All else is fine only the contacts folder is not opening on home screen.
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Sep 11, 2010
I'd really appreciate knowing if anyone has a fully functioning 9000 after upgrading to 5.0.0.822. Perhaps they can help those of us who can't get ring tones without routine battery pulls.
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Jan 15, 2010
I was just wondering why my Nokia N97 mini has a QWERTZ keypad and not a QWERTY keypad.It's a RM-555. I don't understand, the Y and Z keys have swapped places, doesn't make sense to me!
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Jan 13, 2010
I got a new BB 9700 Bold yesterday and having problems with setting up the sync for the calendar and the contacts which are on my outlook. My hotmail email accounts are working okay. The outlook is on my PC and is the front face for my hotmail accounts.
When I go in to the BB Desktop device manager - version 5.0.1 (latest version) , I go in to the configure option on the left and it lets me click on calendar> then I select outlook and it then lets me select 'finish'. However at this stage an error box flashes up saying 'no available message stores'.
In addition when I check the wifi config on the calendar and contacts icons on the BB device it will not let me select yes on the wireless connection for them.
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Jul 13, 2010
I have a BB Bold 2 (9700). The Media Card slot wont lock down the card and keeps springing it out. If i keep the card pressed down it works but wont lock down.
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Sep 3, 2010
I have Outlook 2007 on my desktop computer and use BT as a service provider and for my email, my Blackberry supplier is Vodafone and I use BIS.I have noticed that if my Blackberry receives an email first I don't get the same email delivered to my desktop. If my desktop gets an email first then the same email will be delivered to my Blackberry. I was happily deleting emails from my Blackberry thinking I would have them all on my desktop but I now find I have to check what emails I have on each before I delete anything. Is this an issue that anyone has come acrosss before and how do I resolve it apart from synching the Blackberry and desktop?I'm often away from the desktop which is why I bought the Blackberry in the first place.
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Jun 16, 2010
If I lock the keypad (holding down A), I cannot seem to unlock it. I'm new to a blackberry, so maybe I am missing something. But according to the phone, manual, and plenty of googling, it should unlock by holding down the A again. (or A + send button)I've tried plenty of different keypad combos, but no luck.Powering down does unlock it. In fact, I usually just power it down, then interupt the power down (by hitting any key), and the keypad is then unlocked. But that's pretty incoonvenient.
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Jun 16, 2010
If I lock the keypad (holding down A), I cannot seem to unlock it. I'm new to a blackberry, so maybe I am missing something.But according to the phone, manual, and plenty of googling, it should unlock by holding down the A again.(or A + send button)I've tried plenty of different keypad combos, but no luck.Powering down does unlock it. In fact, I usually just power it down, then interupt the power down (by hitting any key), and the keypad is then unlocked.
Bold 9650
Verizon
v5.0.0.732
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Sep 14, 2012
my BB's (bold 9650) keyboard is locked; have performed multiple resets (removed battery, waited a period of time, replaced battery and restarted) but keypad appears to not work.Have tried to install updated OS on phone via BB desktop but unable to do to phone being locked - can't unlock because not able to .
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