BB Storm :: 9500 Keypad Is Not Functioning Every Time?
Jun 7, 2012
My bb storm 9500 keypad is not functioning everytime when i put my phone inside my jeans/any pants pocket.this has cause me a lot of trouble since the only place i can put and bring my bb everywhere do go is by placing it inside my pants pocket. everytime when i pull out my bb from my pants pocket the keypad is not functioning well.when i tried to press 'a' or any other letters it wont working since the keypad will automatically press other letters.
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Apr 11, 2011
The 9500 BB Storm has given me problems from day one. the touch screen was very slow in responding as well as now differnent sections of the touch screen is not responding to the touch. I had to turn the phone to differnt angles to type one sentence and now I cannot even get the number 0 to work. How do I get a replacement? the unit was purchase in Nov 2010 in USA and am a resident of Sri Lanka.
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Mar 23, 2012
How can I go about sending bb 9500 phone in to Blackberry for repair as software update (to ver 5.0) has not fixed a number of issues.
- issue 1: camera not functioning
- issue 2: faulty touch screen
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Feb 4, 2010
My storm keypad will not switch when i trurn it sideways to text or send email but they will on any instant messenger or the internet and this just start happinin i dont know what to do i can get used to textin with the blackberry upwards but i really want to you the actually keypad when turned sideways
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Mar 19, 2010
I have recently updated to the new OS via desktop manager. Shortly afterwards i have noticed missing calls and messages. The vibrate alert works & the light flashes but no sounds. I have expeirienced a similar but different issue on the last update, where all ringtones and sounds were ereased from the phone, resolution was go back to previous update and re apply update.
After a number of battery out reboots i have unfortunately not had success in correcting the fault. I note that the keypad tones are also gone when attempting to make a call. I have tried playing audio files and have no sound unless i switch to speakerphone, have considered that perhaps the speaker has failed or the issue has disabled the main speaker, guessing the ringer would use this...the phone works fine i.e the speaker next to ear works o.k but no evidence of any audio from the one on the back. In my few hours of exploring and proding the device i have discovered that the mute button seems to not do anything...
Can anyone offer some guidance or suggest a solution. I have trawled the forum a bit and found similar but not same descriptions, have explored all suggestions but have come up short
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Jan 7, 2010
When checking voicemail, after the prompt to enter the passcode the first row of numbers are missing from one of my users new Storm2. When contacting the service provider (Verizon) the support person there said that she had swapped out a persons phone 4 times with the same result.
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Jan 4, 2010
New user here. I am on my second Verizon Storm2 (in one month) with same issue. After dialing Verizon *611 or when calling voicemail, the number keypad is disabled and the numbers are gone or moved to different locations so I can not enter PIN. I am sure it is a software issue. Tried a hard reset with no luck. VZ authorized retailer believes he can fix this problem by wiping clean and reinstalling one app at a time. Has anyone else had same problem and any luck with a fix?
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Feb 11, 2010
ANyone know how to send more than one photo with an email using Storm?
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Jan 3, 2010
Just a few hours ago I picked up my phone and realized the time was behind by 21 minutes..I have been trying to go in and manually change the time but I guess you aren't allowed. I tried changing time zones and going back, rebooting and searching can't seem to find a solution. When I go into options, date/time..under device time the time is wrong but the actual network time displays as the right time.
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Apr 29, 2010
Does anyone remember seeing a app or program that allowed you to check the time by just pressing the menu button and it showed on the list, instead of coming out of the program you are in to check the time?
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Jan 18, 2010
I have BOLD 9700 smartphone and i signed up for new service with AT&T 3 weeks ago, after that i realized that one of the key on the keypad is not functioning, i went to the store and he gave told me he is giving new phone as i am still in the One month policy. But my guess is he hasn't given me new phone instead he gave me a phone which is already used.Any body has idea how to find if the phone is used before or brand new?
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Apr 18, 2010
How many Storm 1 owners are there that's ready to upgrade to the storm 3 when it comes out, or thinking of going with something totally different?
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May 4, 2010
My Storm 1 crashed Sunday night with message on screen stating 'Reload Softwares 552'. I called Verizon Tech Support and they just ended up giving me a brand new Storm 2 for free! All I had to do was re-sign my contract for another two years. Gonna miss my Storm 1 but the Storm 2 is sweet! Just got it today. Anyone wanting to upgrade, try using that excuse.
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Apr 5, 2010
If I have my phone stolen or I lose it, will Verizon replace my Storm 1 with a Storm 2, using my insurance?
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Apr 17, 2010
I recently updated the software on my Blackberry Storm 9500 to version 5.0 and now i cannot send mms (though I can still receive mms).I have spent over 4 hours on the phone with my carrier (Vodafone) and they have no idea why I can no longer send mms. I tried downgrading the software and found I could send mms again.Is there any way of fixing it so i can have the newest version of software on my Blackberry and still be able to send mms?
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Jun 3, 2010
My browser and email stopped working about 3 days ago and I spent almost a whole day on the phone with support, no help. They had me do everything including delete all my service books and now there is nothing in the host routing table. They finally said, we cant help. My phone is stuck on lower case edge and I cant get data.
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Jan 18, 2010
i have a unlocked blackberry storm for tmobile i can send and recieve texts and the internet works fine, however when i try to call it says no channel/circuit avaliable. i went to india for a few weeks and calling worked just fine there is there any way to fix this problem?
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Jan 23, 2010
I'm having is when I go to send the service books to activate email I keep getting update failed I tried the diagnostic test and manually sending the books. I was wondering if I can replace the verizon email service books with att's books also if that is possible what books will I look for in crackutil any help is appreciated
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Feb 11, 2010
Has a Storm and it just shut off on. When I pull the battery, the red light comes on for a few seconds and the screen and buttons light up. Then, it starts over. 20 minutes later and it's still in that same cycle.
It's rocking Verizon's official 5.0 and she doesn't do anything to modify or hack it. I've never encountered this before.
I'm wondering if the OS became corrupt, but we're @ Red Lobster and there's nothing I can do now.
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Jul 31, 2010
I'm having problem with my storm phone ever since it was dropped in water. I left it to dry for a week. Since then I replaced my battery and the phone came on with the clock and then the screen showed up. and could not do anything. Then the screen went black. Now when I try to recharge it only a green light appears and nothing else. Did I kill my battery and is the phone no longer good or it's just my screen and i can replace it.
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Mar 11, 2010
I am a customer of Verizon Wireless in the USA and have recently had a brand new phone sent to me. I live in Canada so I have to manually activate my phone. I have no problems doing the manual activation to allow me to make and receive calls. However, I cannot register my phone to get my data usage set up. After hours of troubleshooting over the phone with Verizon, they've some up with the conclusion that I have to be in the US, and on the Verizon network to register the phone. I have always been on the global data plan. So, basically right now I'm with a smartphone that has zero smartphone capabilities. is another way to get this phone activated.
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Jun 7, 2010
Somtimes when reading a text or using camera my Storm will re-boot and when it comes back up it will say the battery is dead. This happens after its been on the charger all night. The only way to fix it is to use quickpull. Which i have set to re-boot everyday at 5am.. Could my battery be going bad or what?
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Jan 6, 2010
So my old, wine covered Storm is gone and I got a brand new replacement from Telus today. Hurray! I backed up the old phone and restored it backup on the new one, but all my third party apps are gone (Telus told me that they should transfer, but I was skeptical). Is there anyway to get these back without having to re-download them all? There's two or three that I actually paid for... it would suck to have to re-buy them!
I'm looking at BlackBerry Desktop Manager, and there's an option to import 3rd party apps from the old phone to the new one, but you need to have both phones at the same time I think. Not too handy!
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Jan 23, 2010
For the past 4 or 5 days I am waking up to find my 4 E-Mail accounts wiped off my Storm. I add them again and by the nex day they are all gone again. I went to a Verzon Service center and they were at a loss as what to do. They suggested I go home and call a Verizon tech to walk me through a hard reset. I insisted on calling from the store which clearly irrritated the employees there. When I spoke to the tech at the 800 number she was incredulous that they wouldn't help me at the store. She asked to speak to the supervisor there. They had a short conversation and he hung up and said I need to do a hard reset but the store policy is not to do that.
So, I went home and calle dtech support again and did the hard reset and reset my 4 email accounts. This was last night. This morning 2 of my accounts were deleted from the phone and the other two, while there were non-functional. The E-Mail setup function was gone from my phone. I had to do a restore to get it back and reset my accounts again. I'm guessing my only recourse is to go back to a verizon store again and insist on yet another replacement? I'm really beginning to hate Verizon.
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Jan 25, 2010
I'm having trouble with video playback on my Storm. I put movies on that I have used and have worked before, and now will not. When I play movie it gets the green loading alert in corner then starts to play the audio only with no video. I am on .419 shrunk, is it possible it removed something to play video. My recorded movie from camera do playback.
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Feb 26, 2010
I have had my Storm since it came out. I take great care of it, only update with official revs of the BB OS. I only have a few applications. I turned it on a few days ago and got a white screen that had a JVM error 102. Called VZ tech support and they told me I had a corrupt file in the OS and asked me to unistall and reinstall. I have done this 5 times and still I have a white screen that has reset on it. Even doing a cold boot, nothing changes.
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Mar 10, 2010
I am having trouble trying to use the Voice Dialing feature on my phone.It used to work fine, but now any time I try to access the Voice Dialing, it goes to to the Voice Dialing screen, and it starts Initializing/syncing, but it just backs out back to the main screen.I've tried using convenience keys and the touch screen to access Voice Dialing.Nothing works.
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Feb 12, 2010
I have looked everywhere and i cant seem to find any drivers. the blackberry website seems to say that they are on windows update and I can find them but i don't know how to extract them. Basically, i have a custom built pc and windows 7. All usb ports have been tested with other devices. I tried the desktop manager 5.0 and 4.7 and that doesn't recognize my BB. Windows says that i have connected an unknown device.
I tried rebooting the device and pc and removing the battery from the device. All to no avail.
Someone please tell me where to find it, give me steps to get it working, or where to find a self extracting driver. Also I downloaded the RIM blackberry smartphone driver from the windows update site and it still says it didn't install correctly
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May 19, 2010
I recently bought Storm 2 from M1 Singapore and it was pre loaded with few premium games (can remember Tetris). Anyway after I attached the device to desktop manager it went for auto OS update and while doing the phone hanged and became unusable.I followed some forum here and managed to make it working back by downloading the default device software by M1 site installing it on my desktop and then use Loader to restore things back.
Surprisingly the phone was working fine but all my premium games were lost. I approached to M1 and they reloaded the same OS again but it was same as the one on web and my premium games were lost.
I called the hotline support and it was even more funny that after talking so long they followed up next day with some freeware site link and asking me to download it from there. It does not exist.Is there anyone here from Singapore who can list the name of games and apps which comes preloaded on their Storm 2 from M1. Can I get the OTA link?
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May 28, 2012
My phone hasn't backed up in six weeks. It is on Wi-Fi, plugged in, and locked. Data size is around three gigs. It says estimated time 37 hours, or gets stuck on "estimating backup time." It also Will not work manually. I was also unable to upload a five minute movie.
Info:
iPhone 4S, iOS 5.1.1
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Mar 11, 2010
I'm looking to remove voice dialing from my storm but can't find a device software download that works. When I tried to get it from verizon's site it would not let me download the mr3 update to my computer.
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