BB Bold 9700 :: Software Upgrade Notification But Wont Find It?
Aug 25, 2010
Just received an email from RIM about a software upgrade for my 9700 (on ATT) but can't seem to find the update. Anyone else receive a similar email today? I hope it is for BB 6 but then again I should not get my hopes up too high about this email. Anyone?
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Jan 17, 2012
I'm bold 9700 user. Why my bb cant find upgrade OS6? Its only find the version5.
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Feb 15, 2011
I was delighted to see I can finally upgrade my Bold 9700 to OS6 and did so at once.Unfortunately I discovered all the pre-set alarm and notification sounds from the original factory settings are gone now and most of them have been replaced by rather lame ones. Is there any way to recover or download the old OS5 Bold 9700 sounds from a official (!) source?
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Aug 6, 2010
It used to work great, but now the bb maps app can't find any gps (except once in a while it works?!?!?).I've wiped the device, exchanged it, r&r'd the maps app, still no go. Google maps finds my location instantly, but bbmaps does not. I've reset the gps info and it consistently sees 5 - 9 satellites (sees 8 right now), still bbmaps is a no go.
9700 / v5.0.0.442 (Platform: 5.1.0.121) / 107.9MB free / Telus
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Mar 23, 2012
I have problems with upgrading my BB 9700 to new ver. OS6. I've download fresh DM and new OS .723. I've installed everything, turn off internet connection also turn off mass storage in BB, connect BB to computer and run DM, and nothing happened. DM can't find new OS. Vendor file was deleted before I run DM. So I've tried use app loader but app loader cant see OS too!
When I choose right OS by add app, it gives me that the OS is not compatible to my BB. So I download new one, but the problem still appear. I have problem with upgrade os 5 to 6 too. Wiped BB and system can't find new OS. Fortunately DM find the OS by it self in internet (6...668). I need to upgrade it because I have only 1 language in my phone and no apps. I cant load it by app loader because app loader can see it as right to mu BB.
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Jun 24, 2011
can't find my documents on Blackberry 9700?
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Aug 22, 2011
When trying to Upgrade to Os 6 on my Bold 9700. @ the last part it gives me a messages "No actions are required." and does not upgrade my phone. My original carrier was At&t now I'm living in Colombia so I unlocked my phone and I currently have it with Movistar.. HELP!!! Please.. I tried re doing this upgrade 4 times already and same result.
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Jul 19, 2011
I would like to know if Bold 9700 will be able to upgrade to OS7?
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Apr 20, 2012
Can i upgrade my BB 9700 OS 5 to OS 6?
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Jul 10, 2012
I just got a BB Bold 9700 with OS5 and I was wondering if I upgraded to OS6. Can I do it on this phone?Does it run well?I just want to be sure to do it and that everything will work as well as it is doing now on OS5!
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Sep 1, 2012
every couple of days, my year-and-a-half old phone fails to connect to the internet. Twitter, Facebook, and the Browser do not work, saying that I am unconnected to wifi, when I do have a connection. To solve this problem, I have been turning off the phone, and then pulling out the battery. This seems to work, it just seems tedious to keep doing so.Then I thought maybe I should upgrade the operating system. I can't seem to find this on the BB desktop manager.
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Feb 3, 2010
for new emails, the little red start dosnt show up on the little letter icon at the top of the screen.....but when i do a batter pull, it works, but then stops again.AND the cycle repeats, anybody got any ideas? thanks
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Feb 9, 2010
BB Maps can't find satellite when Google Maps can update location easy. I can't send my location to BBM either. I turn all GPS on.
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Sep 16, 2010
Since I've installed Windows 7 Home Premium (32bit), I've been trying to Sync with Microsoft Office 2010, but when I go to set up the sync, it can't find Outlook - only Yahoo.I've tried re-installing DM, which I do have the latest version available on their site, but I still encounter this issue. I'm running version 5.0.0.602 on my 9700.
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Jan 13, 2010
I downloaded a pic and then went to properties and made the pic hidden. Now I can'y find the pic. I tried the bb help and searched here but no luck.
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Aug 29, 2010
I am downloading applications from anywhere just as the Blackberry apps, facebook,etc. I can't find them in downloads or applications, & i am sure no hiden files too. What can i do?
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Jul 1, 2011
I have tried several ways to unhide my picture..not doing very well.
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Nov 29, 2012
I can't find in my BB 9790 and in BB Desktop my language-Latvian?
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Jan 12, 2010
I've had my phone since November and I'm not really sure which software I have on it, but I know its started "hanging" a lot. I will clear the log, pull the battery and all of that but it still hangs and it's started just dropping calls.Will upgrading the software take care of that? Also, how can I tell which software I already have and where do I find the update?
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Jan 7, 2010
I just got mine, and its great. I cant get over 100+mb free space..and OS 5.0.0.330 tmo official is fine but I cant help myself and want to upgrade(lol). Whats the best build out for tmo? I wanted to put .405 att official on but I read a bunch of posts saying to stay away from that unless you are AT&T...I am not really sure why, I never heard of carrier specific builds...RIM makes the build and carriers call them official if they pass their tests.I do not want bugs...Im over that...gone through trying every single new build on my 9000, lololol.I want one with the best battery life possible and everything working.
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Jan 7, 2010
So im using my new 9700 i just upgrade the OS to 5.0.405 but i have not upgraded the Blavkberry Mesnger. I am currently using ver. 4.7 but i do want to see what the new version 5.0 is like. when i click on the messenger i con i get the 'Updat Available:Get Link/Copy Link/cancel options. What im wondering is if i upgrade this way will it install a fresh install or will it simply add on to the existing version, i guess the concern here is if it will delete my contacts as well or will it preserve all my contacts. Ihave already created a back up but want to know other peoples experiences in upgrading.
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Jan 5, 2010
I've had my fantastic new 9700 for about a week now and I love it! But This morning i find that everytime i go into BB Messenger I get a box that says 'Upgrade available' I click on the 'get link' box and go to the page it takes me to on explorer. There is a big grey button on the screen that say 'Download' but I can't click on it....... I hold the arow over it and click and nothing happens, I've tried zooming in and i've tried pressing enter.
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Sep 8, 2011
I upgraded the device software for my BB 9700 At&t from 5.0 to 6.0. Shortly, thereafter I started seeing an App Error 200 reset on the device. I tried to reset but it doesn't boot up. What do I do?
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Oct 8, 2011
The trackpad on my Bold 9700 stopped working last night. It scrolled but would not register being pressed. Followign advice elsewhere on this site, I downloaded the desktop manager and backed up the device, then installed a new operating system (version 6).
Now nothing on the BB is working. It is stuck on the terms and conditions screen that starts "This handheld device includes software that it proprietary and confidential to Research In Motion Limited. . ." I can see there is a blue arrow at the bottom, implying I need to scroll down and accept the terms and conditions, but as none of the keyboard is responding, I can't do this.
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Apr 26, 2012
Why can't I upgrade my software to OS6?I received an email yesterday from Blackberry saying the update was available and when I tried I was told no updates were available.
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Oct 25, 2012
My Blackberry Bold 9700 continues to lock up after installing the latest OS. Locking up is occurring on various screens. I am also getting an error when trying to get on facebook app 'uncaught exception :
java.lang.NoClassDegFound Error
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Mar 24, 2010
i upgraded to the .566 and all has gone smooth except for the small "new E-mail" icon at the top wont go away and i dont have any new e-mails. does anyone know how to clear that?
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Jan 6, 2010
i have 5.0.0.405 installed on my 9700.i added my gmail account using the email setup on the phone. whenever i get a new email to my gmail account, the notification icon doesn't have the red star on the yellow envelope. i don't get this behavior with my hotmail account. anyone know what is going on?
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Sep 17, 2010
Last week I posted issues I was having getting into my phone after multiple attempts to down load Ver 2.0 of Docs2Go all of which failed.Well having managed to get back into my phone via desktop manager I was able to remove the offending application which enabled me to use the phone again.
I had to re-install the OS and then restore from a backup, however now I receive no email notification sounds. I'm only receiving visual led notifications due to having berrybuzz loaded as this also stopped working.All the profiles are correctly set and the sound is turned on in each, yet I'm unable to receive an audiable warning of new emails.
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Aug 15, 2010
i have a notification on my home screen and I'm not sure what it is. its a globe and i'm pretty sure its related to the browser but not 100%. someone help me get rid of this
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Jul 25, 2010
First let me give you the basics:
Device info
Carrier: AT&T
Model Info: BlackBerry Bold 9700
OS Version: 5.0
Apps and Free Space
Before Battery Pull: 123949768 Bytes
After Battery Pull:124207796 Bytes
A battery pull does not fix my issue.
Apps Installed: CaptureIt (Version 1.4), crunchSMS (Version 2.15), Media Mall (Version 1.5.29), BlackBerry Messenger (Version 5.0).
Issue
My bold is constantly showing that I have new BlackBerry Messenger messages on my home screen. I have closed all my messages and it still will not go away. I've tried sending a message to every one of my contacts (very annoying) so I could individually close them (thinking perhaps something went wrong when I previously broadcasted a message). This issue started a week after I got my phone and the previous two BlackBerrys I had did the same thing. Over time the number will continue to increase (on my last phone I had 138 messages at one point). The icon still works when I actually receive new messages it will just increase the number. See if you look at the top of the screen you will see it shows I have 5 BBM messages, however I have no open conversations at all.
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