BB Curve 8900 :: Not Receiving And Keeping Emails
Mar 27, 2010
I am having trouble receiving and keeping emails. BT yahoo is my main web mail address, although I now open everything in windows mail, but my blackberry is not receiving anything at the moment. This has been an on going problem and I don't know where the fault lies, sometimes I receive emails, but then they disappear once opened, or I don't receive them at all!
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Apr 30, 2010
I recently replaced my 8900, and I'm not exactly sure what I did wrong. Before I moved all my email accounts over to the new phone, I apparently set up my Gmail account on the phone wrong. At any rate, I keep getting my Gmail messages via SMS message. It's driving me crazy! It shows the sender as "700."
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Feb 5, 2010
I have recently had to reformat my 8900 and for some reason after setting up my gmail account i an receiving one copy of each email in my gmail folder and also recieving another copy of the same email in my messages folder. this means that i really am recieving 1 in the email folder and 2copies of the same email in the messages folder. i am using BIS and have tried deleting and re-adding the email account and also resending the service books. i tried looking around but couldn't see the same problem which makes me think it's something simple I'm missing. it's nothing to do with sent messages which i have no problems with.
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Aug 25, 2010
I just updated my BB and am now having email issues. It appears the update removed the "redirector" from my computer, so I am not receiving emails to my phone. Any help is greatly appreciated, as I can't find anything on the BB website to help.
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Apr 10, 2010
I reviewed the similar threads and haven't seen any resolutions...I am receiving blank emails on my blackberry (AT&T 8900) - it is sporadic and I can't seem to find a pattern to it. I use two email addresses, I pop them both to the 'berry as well as to outlook. The messages appear fine in outlook and are fine on webmail.
I have deleted and resent service books, I did a master reset - wiped the handheld. I am still getting the blank emails.I thought it might be an HTML issue, but I am getting some messages sent in html...
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Feb 5, 2010
I was wondering if there's a way to make sure that my phone ( Curve 8900 ) is not connected to the internet.
I hit the back button multiple times and close the '' window '' if I may call it a window. So I was wondering if this is the right way.Also, I can't find where I can sign out from my Email ( Hotmail ) so I do the same
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Feb 6, 2010
Im new to the blackberry and have looked around other forums & technical centre and havn't found any way to solve my issues although i did find something about caller id problems.
1) When people send me long SMS i.e over 160 characters long i keep recieving them in separate SMS and it becomes very confusing.i have owned over 7 different phones in the past and this has never been a problem. Is there any way to solve this?
2) Quite often when someone calls me, i only seem to be able to see the callers number and not the Name, this is frustating as i have no idea who is ringing.
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Aug 4, 2010
All of the sudden I am no longer receiving SMS text messages. I can still send them, but don't get any response. Any ideas on how to correct this?
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Mar 8, 2010
I have a Curve 8900 running v4.6.1.231...I am on an Enterprise Data plan, with emails synched up to both my office outlook email, and my personal yahoo email. At around 11:30 yesterday, my yahoo email stopped sending/receiving/synching with my BB, but my office outlook email is working fine.
I tried to go into Email setup with the setup wizard, to see if maybe I had to delete and re-add my yahoo email account, but after about 60 seconds with a load message "connecting to email settings" I got a message that said "Your devide had a problem connecting to the server" with retry and cancel button - I retried with no avail.Not the most tech savvy person here, but was wondering if this is a problem on my end? Or something on the BB side?
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Jun 5, 2010
For the last two weeks my curve is showing I have 6 unread email messages yet I have none.I searched the forum and it's not call logging as I had that turned off.Anybody have an idea what's causing this? I have double checked all my email accounts all to know avail.
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Jan 19, 2010
As of recently, whenever I'm typing an email on my computer - emails will be sent to my BB as I type... so I get about 10-30 messages per email I type! It's getting so annoying!
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Feb 8, 2010
I am looking for some help with one of our customer's phones. They have a Blackberry 8900 on T-Mobile and are unable to reply to certain emails. Recently, their email accounts were reset, due to a configuration error on T-Mobile's end. When we set her email accounts back up, her old emails are stored on the device in the messages folder but she is unable to reply to anything prior to the accounts getting messed up. New emails sent to her device are not a problem, those reply just fine and she is able to forward the old messages, just not reply to them.
She is running the latest device software for the 8900, I believe 4.5, we have resent service books and spoken in depth with T-Mobile's technical care department. No one seems to know how we can get this corrected so she can reply to her old emails.
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Aug 10, 2010
For some reason I am only receiving a portion of my emails on my 8330 blackberry curve. I have had my carrier's support desk (Verizon) walk me through procedures to make sure I am capable of receiving these messages (which I am receiving on my computer, but not all show up on the blackberry).........and now I am hearing from Verizon that I need to contact Blackberry support. Is there a # to call? I don't know where to start. I can see on the Blackberry email setup icon that I have my verizon email address listed there with the correct password (and again, I am receiving some messages, just not all). Am I missing something here?
p.s. Also, I can't tell a difference between the emails that show up and those that do not...it's not like it's all the 'gmail and yahoo' messages that I don't receive, for instance...seems to be random.
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May 29, 2010
My email quit working. I took out the battery, tried the host routing table. My carrier is sprint. What else could i do to get my blackberry to work
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Apr 27, 2011
My old BB 9300 became faulty so i returned & recieved new BB 9300 yesterday. I set up my email (hotmail) and recieved notification that it was regiesterd but no emails have arrived but my inbox has 23. I can send email from BB
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Oct 16, 2012
After initial setup, I'm able to receive SOME, but not all, e-mails on my BB Curve 8530. The others not received on my BB DO appear in Outlook 2007. I can't seem to identify any difference between those e-mails I receive on the BB and those I don't. On the recommendation of my web hosting company, I'm using their IMAP server. POP3 remains an option too. I have completed the registration and reconciliation processes. I've consulted with my web hosting company, and with both Verizon Wireless and RIM;
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Apr 2, 2011
After setting up my phone I was recieving e-mails fine however I am no longer recieving any e-mails. It appears that this could be a common problem, being as it is in the troubleshooting in the manual however... I cannot seem to solve it.
I have tried sending service books. Nothing appears to happen as a result of this. I have tried deleting the account from the phone and then adding it again but that doesnt appear to have worked. I didn't recieve an activation message when i re-added it and I don't know if that is important!
I think it may have happened around about when I was solving another problem and I installed the desktop software and backed up and restored all data. I am wondering if some settings got changed somehow as it is since then that I have not recieved any messages.
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Sep 3, 2012
I am receiving old emails from 3 contacts, over and over onto my BB Bold.I have tried everything to stop them, but they just keep on coming in.An example is an email received two days ago, from a friend, just keeps on coming in, even after deleting the contact and changing my gmail password. All the emails are gmail-based.
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Mar 14, 2010
The main reason i bought the phone.Was because of a virtually non existent signal on the Orange network.(dropping calls etc).Anyway. To cut a long story short.It will find UMA.But takes an age to lock on.And sometimes when making /receiving calls i get cut off and my router crashes (loses internet connection)!If i go into my wifi settings in my phone (wifi diagnostics). Under UMA it says 'UMA connection failed'.But no 'error' code!!
I have checked my router setings and everything seems ok as it does on my phone.
But this morning i contacted AOL router support and they told me that it will not be the router but an issue with the phone!
While i am typing this.It has just found UMA (after approx 1 hour of trying) but if i make a call or receive one , i will more than likely be cut off.I forgot to mention that i have a 'speedtouch'(thompson) router. And am thinking of asking AOL for a 'Netgear'!Would this help?Although my laptop and xbox 360 run just fine via the speedtouch with no problems whatsoever
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Mar 26, 2010
How do I differentiate the notification icon from a SMS/MMS and a eMail? Its not a huge issue but is a bit of a annoyance. I've seen it but cant figure it out. I'm running on O.S. 5...314.
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Jan 18, 2010
I've recently been getting problems with the profiles it makes a sound for everything except emails. I used to be able to fix this with a battery pull and it might work for maybe 2 or 3 hours but now its just reffusing to work at all I'm running 8900/5.0.0.238.
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Aug 15, 2010
My friend has the new OS5 on his blackberry and he can receive pings and e-mails while on the phone...however, I recently upgraded to the OS5 and I cannot receive pings or e-mails while im on the phone...I have the blackberry curve 8900
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May 21, 2010
Only now are they not syncing up with my computer view of my email account. I tried disabiling and reenabiling the settings with no luck. I also keep getting the same few emails multiple times- like 12 times, each with a half hour in between. I thought this was a security issue with my email account so I changed my password, but no such luck. I attempted to find a way to contact Gmail and Blackberry directly, thinking it might be a problem on their ends, but I failed at finding a way to communicate with a Gmail or a Blackberry rep directly.
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Feb 20, 2010
I just upgraded my 8530 to OS 5, funny thing though, when I'm not at home on my WiFi, I don't receive my emails, the browser doesn't seem to find anything (sticks are "requesting") and the FB app doesn't work.However, when I am away from my WiFi, my Pandora App still streams music from the web, so I'm wondering if there are any settings that may have been reset regarding the internet or data?
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Sep 3, 2012
My blackberry suddenly stopped receiving e-mails and when I go to the Options menu I do not see an email settings prompt so cannot fix it.
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Aug 3, 2011
The track-pad on my BlackBerry Curve 3G 9330 stopped working so Sprint replaced my BlackBerry earlier today and I haven't received an email yet on my new BlackBerry. Email setup brings me to the screen where I, "Move Email Accounts", and after I click it, it says that the device change was successful and prompts me to enter my password. After doing so, it takes me to a screen to synchronize my contacts and when I click that, it says, "Activation failed. An error was encountered when sending the activation transmission." I REALLY don't feel like running down to Sprint again and asking them to configure the email for me. I need my emails.
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Nov 23, 2011
I was having no trouble receiving messages and e-mail updates from my PC, but yesterday they stopped for no reasonable there be something wrong with my curve as I never had any problems before.
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Nov 9, 2012
I am receiving mails, the red action comes on the mailbox, but when I open my mailbox I don't see my mails. I just changed my battery today. Is this because I changed my battery.
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Jul 13, 2012
I was recently given a curve 8310 and it is driving me crazy! How do I stop my emails from downloading onto my Blackberry - under options there is NO filed to untick!
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May 17, 2011
For the past 2 days, I have been unable to receive any of my Outlook emails to my phone. I have 5 different email addresses that go to my phone and the only ones that are giving me problems are my 2 Outlook emails. I am able to send messages from them, but am not able to receive any. I am getting all of my messages in Outlook, so I think there is some kind of incoming server issue with Outlook and Blackberry.Here are the things that I have tried (with no success):1, I have tried to send my Service Books several times2. Tried deleting and recreating the email addresses on the phone.3. Tried several battery pulls for a rebootDDED INFO:Your carrier: T-MobileModel info and OS version (Go to Settings, then Options, then about): Blackberry 8900, v5.0.0.900
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Mar 29, 2010
I have two different hotmail account synced with my Blackberry. One of my hotmail accounts is receiving emails just fine to my blackberry. The other is not receiving any! I have tried sending serivice books and a battery pull. What else am I missing? Yesterday they both worked fine and now today only one works.
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