BB Bold :: 9780 - Receiving Email Twice (Gmail Account)
Jul 25, 2011
I use a Bold 9780 and have T-Mobile US as a provider. From my Gmail account I get mail sent twice, once from Gmail and once from Unknown. Checked with T-Mobile but did not get a satisfactory response. Ideally, I would like to do away with the extra copy.
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Apr 3, 2012
Just got a iphone 4s and was excited about using it to get my email but at this point my gmail account is not working. I can not get it to pick up mail. Help! I switched from BB abd it worked there just fine
Info:iPhone 4S, iOS 5.1
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Oct 4, 2012
About a week ago I stopped receiving my sky email alerts on my phone (no other problems)
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Dec 1, 2011
I have a friend that is trying to e-mail me using their G-mail account and it doesn't show up on my phone but shows up on my computer.
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Jan 2, 2012
I connected my Bold9780 to my PC and I was told there was a device upgrade and that it would take some time. I set it off and my computer crashed (power cut). At first all seemed ok, the upgrade seems to have been successfully installed. However I cannot send or receive emails now. I have tried to reconcile and nothing at all happens. If I try to access my email via settings I just get a message saying "Your device has a problem connecting to the internet" and I'm offered RETRY or CANCEL I've retried loads of times without success. The phone and texting work fine but I cannot access any apps either as it just says "server can not be found"
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Jun 24, 2011
I can't remove my email account on my Bold 9780. I have read through a few discussions but can't find anything that works. "Options" has no option for disabling any account.
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Nov 21, 2011
I have just reloaded the operating system, apps and data on a 9780.OS: 6.0 bundle 2921 (V6.0.0.666 platform 6.6.6.241)When I navigate to Options > Setup > Email Accounts I get no response, nothing happens. I can't even exit the app. I have to remove the battery to be able to use the device again. This has been a long standing problem with this device. I was hoping to resolve it by reloading everything but there has been no improvement.How do I repair or replace the Email Accounts app?
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Jul 7, 2011
I have an exchange server account, the mail is configured both on my outlook & BB. when someone sends me an email, I will receive on the BB again when I open the outlook and view the same email, the same email pops again on my BB. Tired of deleting the duplicate emails.
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Jan 5, 2012
my Bold 9900. Is it possible to setup e-mail service to sync read e-mail.
I there comes new mail to my Gmail account, it immediately appears in my Bold also. If I read this mail on BB, it is marked as read also in my desktop client and on web interface. But if I read new mail in web interface or desktop client it remains marked as unread in Bold (even after few hours!) and I must mark as readed manualy in phone.
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Aug 3, 2011
The track-pad on my BlackBerry Curve 3G 9330 stopped working so Sprint replaced my BlackBerry earlier today and I haven't received an email yet on my new BlackBerry. Email setup brings me to the screen where I, "Move Email Accounts", and after I click it, it says that the device change was successful and prompts me to enter my password. After doing so, it takes me to a screen to synchronize my contacts and when I click that, it says, "Activation failed. An error was encountered when sending the activation transmission." I REALLY don't feel like running down to Sprint again and asking them to configure the email for me. I need my emails.
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Feb 13, 2010
So I added a new gmail email address to my phone but by accident, when prompted told it to synch my contacts with that account. The first thing it did was import all the contacts to my gmail address book, on gmail.com, effectively erasing most of them from the phone. I took it into the t-mobile store and the guy somehow managed to recover about 1/3 of the contacts. So when I took it home, I deleted that email address and just plugged it into my computer and re-synched the contacts from my address book. However, whenever I look in my address book on the blackberry now, at the top of a contact it says "Sychronize using: emailaddress@gmail.com" (Obviously insert the email address I used). But that email address is no longer on my phone, so how is it synched with that? It also I think it is creating problems with synching up my facebook contacts as their pictures no longer show as icons on my phone. It's a minor problem, and seems to be a software issue, but is there any way to completely un-sych my contacts from this deleted email address?
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Jun 15, 2012
I have a Gmail account set up on mail. Suddenly all I get is five emails that say "This email has no content" Followed by endless repetitions of the same thing all dated 12/31/00. I can't get any real email unless I go online on Google. Then my email is ok but I'd rather use Mail.
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Feb 2, 2010
I don't know if my thread title makes sense but basically what I would like to know is what are the advantages of downloading the Gmail app vs just setting up a Gmail account through my BIS (Email Settings/Add Account)? My main objective here is wireless contacts sync. I have read a lot of negative feedback regarding Gmail on a BlackBerry but I will not really even be using this for email all to often, although I will from time to time.
What I have done is just added my new Gmail account through the native BlackBerry email setup and then downloaded Google Sync. I downloaded the Gmail app but I didn't really like the UI and I like to have all 3 of my email accounts go into the same folder.
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Apr 19, 2012
I have 3 email accounts that I synchronise with the email app. I use this app to have all my accounts in the same place, including my gmail account. The issue is that when I send an email, a copy of it is stored in the imap sent email folder of the account. Gmail do not recommend this practice because it saves all sent email by itself, and there for, if the client also saves a copy of the email, there is two copies stored. That's my problem. When using email app, I find in my email account twice the mail sent in the conversation. (How) can I configure the email app not to store the sent messages in the imap server ? I am running ICS official realease from sony (PC Companion) since yesterday.
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Jul 25, 2011
just upgraded from bold 9700 to 9780, and I have set up my email correctly but its not receiving new messages. I can send emails and the other party receives them but I can't get replies back. I have tried sending service books and register phone via advanced options, there are no filters etc.
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Sep 8, 2011
I suddenly am not receiving hotmail and gmail email on my Torch. Have I accidentally turned off something? Has BB upgrading altered something?
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Jun 28, 2012
9780/6.0.0.570. For the past 24 hours my emails have been coming through and I've been receiving the usual notifications via the message icon when they do. Trouble is, when I then click on my email account to read these messages, they are not there - the screen reads *no messages*. How I might be able to read my emails? I've done two battery pulls and have deleted and set-up my email account all over again - neither tricks have worked.
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Nov 9, 2011
I just download whatsapp messenger and try it. but after receiving a message, the LED notification was flashing continuosly, even after I read the message and delete ithow, as my battery will drained if the LED is always flashing.I already set the LED notification to OFF in the setting menu, but when I received the message from whatsapp it start to flashing RED again
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Feb 15, 2011
I am setting up my gmail on the 9780. keep getting a password error message.
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Jul 31, 2010
I am having trouble setting up a gmail email account on my Nokia E72. After upgrading the phone's firmware to the latest version: 031.023, the email setup crashes by quitting out after typing in the username and password. Sometimes it will say: "detecting account setting" but then it quits and no account is created.
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Oct 1, 2015
I have a galaxy s6. I have connected my personal gmail account to the gmail app on the phone but it will not let me do so with my university email which works with gmail as well.
I keep getting this error:
"There was a problem connecting to idp.okstate.edu"
and also
"security certificate is not trusted by your device's operating system"
I never had this issue when connecting the account to my gmail when I used my iPhone.
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Jun 30, 2011
How to change the password on a Yahoo or GMail email account?
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Jan 17, 2010
A year and a half ago when I got my BB Pearl from my employer I set it up to also receive email from my existing personal Comcast account. Just before Christmas, my BB suddenly stopped receiving any emails from that account. I have rebooted the BB multiple times since then, including removing and replacing the battery. That didn't help. Today I finally decided to just delete the Comcast account info from the BB and start over on adding it as an existing account. However when I get to the account password field, the normal keyboard function that swaps letters isn't working, so I can't enter my correct password. For example suppose my password is "spry". What I get is "aoet"--the keyboard won't switch in the alternate letter if I delete and re-type, as it does for every other piece of text I've ever entered on the BB.
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Apr 18, 2012
My BB Bold 9780 recently went under to software wipe outs and then had the software uploaded due to JVM Error issues and a blackberry 102 error. Since then i have not been able to get the email wizard set up to accept my password so that i can activate my personal email account. i have a data plan so that is not an issue, but everytime i try to log on i get this message "Sorry, unable to conigtue your session. Please log in again." i have tried this numerous time, have sent the registration again then rebooted to no avail
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Jul 18, 2010
IPhone 4 running 4.0.1. Happened on 4.0 as well. This is the second time this has happened. Look at the center email...anything look funny? It won't let me delete and eventually changes to a date in the year 2000 then randomly will go away. It just shows up on it's own. Email setup with default gmail account settings.
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Jul 13, 2011
I have a new BB Bold 9780 purchased a month back. I have BIS unlimited plan and should be able to setup 10 email accounts I believe.
The problem I have is with the 'Internet Mail Account' option within the Email Accounts in setup. When I click this option, nothing happens. The option doesn't respond to my click.
I know that I have workaround to setup email account through some links in internet and I have already setup my gmail account through the link. However, I would like to have the facility to add a new account through my mobile itself.
I suspect that the problem is due to an incorrect / failed update of 'Email Setup Application'. The version I have is 6.10.0804.1543
Is there any way to get this program updated ? or to get the 'Internet Mail Account' option working in my BB ? I am unable to delete the program through Application Management as the option of Delete is not present.
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May 31, 2010
I have a Blackberry Bold 9700 on the 3 Mobile network. I only have one email account setup, and it is a Gmail account. I use Facebook for Blackberry.So here's my problem - a few days ago I checked my Blackberry Bold 9700 and saw that I had received 28 email messages and 8 Facebook notifications.However none of these emails or Facebook notifications was new. They were all ones I had already received that day.
I deleted them all, and guess what - an hour later and they all came back into my email inbox and Facebook notifications.When I went to sleep that night, I woke up with 136 emails and 26 Facebook notifications - ALL OF THEM THE SAME REPEAT EMAILS OVER AND OVER AGAIN!
I have been on forums and tried removing my battery and SIM card (not very technical, that) as well as resending the Service Books after doing this. Nothing has solved this problem though.I really hope someone can help please as I'm seriously thinking of ditching my BlackBerry and buying an iPhone where this problem doesn't occur.
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Jan 9, 2010
I really hate to do this but I have looked around for way too long trying to find the answer to this. If you can point me in the right direction I would be grateful. I just switched today from the iPhone to the 9700 Bold and I can't figure out how to configure my Gmail to come through.
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Jul 5, 2011
We had some issues with devices last week; we swapped sims chips and did a few other troubleshooting steps. When I got my BB back I received this error when trying to open gmail.I have a BB Bold 9700 with the 6.0.0.448, platform 6.6.0.1,4,8 software installed
A new Blackberry device has been detected. You must move your email account to receive email on this device. To move an email account, you will need to type the email account password. At least one email account must be moved to setup email on this device.
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Nov 10, 2011
Recently I broke my own phone and my brother was kind enough to give me his old 9700. He did a factory reset on the phone before giving it to me. But I am now still recieving his emails even though his account is not registered on the hand set! How can I stop this.
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Jan 22, 2011
I have got a new one Bold 9780, the first time BlackBerry for me, when setting up the email I am not able to find the option "Internet mail account" but I have only the option "Enterprise account" possible?
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