BB Curve :: Work Email Setup On 9300 - Invalid ID Or Password
May 23, 2011
Well I have just been given my 1st BB from work this morning. I'm trying to set it up to get my work emails but when I try it is coming up with "Invalid email address or Password".
I bought my first BlackBerry (Curve 3G 9300) on Friday and tried to setup a personal email account on the phone via the setup wizard earlier today.The phone said that an update to 6.11...... was needed in order to do this. I let it update, now the phone is just hanging after starting up. If I do a start up after removing the battery it comes up with a black screen with the BlackBerry logo and a progress bar below it. The progress bar moves along until the end, this takes around a minute. It then shows something like a little clock over the logo for about a second. Once this disappears the phone says with the logo and the completed progress bar - and just hangs there.
prob is that me and a mate both have the bb 9300. both with 02 and the same data plan.but when i put my mate bb pin in it tells me i have an invalid email adress but on my mates bb they put my bb pin in and it says pending but nothing comes through on my phone.either phone has no probs addin other ppl can any1
Cannot setup email account from my blackberry 8520. My internet on it works fine for everything else but when i try ot make account it says the gateway recieved an invalid response from the server when attempting to fufill you request. I had set up two other email account before when i first go this phone. i dot know why its not letting me do it now?
I have had to change my hotmail password (I can't get to the BlackBerry® Internet Service web site) and therefore, cannot get my email until I change the email password on my blackberry interface. I tried getting my password from the email set up dialog on my blackberry. They sent me a message with my password attached but when I use the password trying to log in I am told that my user name or password is not valid. I have tried this a number of times to make sure I have entered it properly but I consistently get the same result. How do I reset or get a password that will get me into the email setup for my blackberry.
I had a BB curve 8520 for past 2 years and loved it. Over Christmas, my son had my old BB and I bought a new one - exactly the same - the Curve 8520. Both operate on orange networks. My old BB was v4 new BB is v5.I have a personal email address, and 5 work email accounts - all of which have worked perfectly fine on the old BB. However when trying to add them to the new BB, although my personal account has been accepted, when trying to input my work email I keep getting a message that the password is not correct (which I know it is. I have even tried resetting my work email password on the email server).The email accounts were removed from the old BB when it was given to my son, and although they have worked on that BB for 2 years, I tried reloading them on his BB - but now have the same error message of incorrect password.I have surfed the net and can see this seems to be an issue, mostly for gmail accounts (My work email is not a gmail account) - but no specific response on how to resolve it. I have carried out all the checks such as making sure keyboard is set to right language, and font does not automatically set capitals as first letter, so that isnt the problem.The phone is primarily for business use - so I absolutely have to resolve this.
I want to set up my email accounts. As I understand from the online manuals you can setup an Internet Mail Account (which is what I want) or an Enterprise Account (i don't have)When I go to email setup I get the title to the screen of 'Enterprise Activation' and options to enter my email account and 'activation password'. These seem to sugget it's trying to setup a Enterprise Account, when in fact I want an internet account.I can't see any options to change this at all? Any clue as to setting up an internet based account. I have some pretty standard ones (yahoo, hotmail), as well as a less standard one for my business.
I have a Blackberry Curve 9300 which was working fine until I put my Sim card into the previous BB 8900 to remove data etc as I am going to trade it in. I performed a wipe on the previous BB and was pleased with the result until I put my Sim back in the 9300 and discovered I now have no email setup. When I try to enter the setup email wizard it just freezes, if I'm redirected there its the same. Am just reinstalling OS 6 bundle 2647 in the vain hope that it might work but am not convinced.
My Phone (Curve 9300) suddenly went in to some trouble. The alphabet "b" just does not work and my password to log in to the phone has the alphabet "b".
I recently backed up my phone on my computer and ever since I did, it's like all of my personal settings were deleted as well. For instance, I had to fix my all of my profiles sounds after backing up, and I went to my Blackberry Appworld, scrolled over to My Appworld and it says 'no downloads' and I have downloaded a lot of applications. That's not really a problem for me, as long as I get messages when updates come out for the apps...? Now, I am trying to setup another email address and when going to 'email setup wizard', I am being prompted for a Username and Password. I don't remember ever making a username or password for email setup, but was able to firgure out I could put my PIN in for my password to be sent, which it was. BUT I still do not know what my username is, and I've tried my email addresses with and without what's after the @ and still no luck.
So, i have tryed to change my E-mail account on my blackberry, and i go in to all the setup stuff but it says i need a username and password to continue? So i though this was just my e-mail/password, turns out its not, it just says enter a valid username? i really need to change my e-mail!
I am try to add my gmaill account to my Torch 9800 but keep getting a message "Invalid email address or password. Verify your email address and password.If error persists, contact gmail.com."
When I purchased my Curve 3g about a year ago, I setup my email account like normal and it worked fine over this past year. Recently I had to change my email password on the computer, and it caused my blackberry to no longer be able to send or receive my emails. So I went back into setup and went to the email set up so that I could change my password on my phone, but when I click the "Email Accounts" button in set up, it doesn't go anywhere. All of the other setup icons work except the email one.
About three weeks ago I upgraded my BB from Curve 9300 to 9380. I copied settings using desktop software and transferred over to my new device. All apps reinstalled fine and I set five email accounts including 3 (business emails) provided through a hosting account with Media Temple. These all work fine and still do.My old phone was to be given to a colleague, so I reset the device and put all setting back to default and followed the process indicated for a new SIM. When we tried to set up email on the old device (9300) it wouldn't work giving an error message stating unable to verify account contact email provider. I am the administrator of the email accounts so I know that the settings are correct., the network provider reset all settings for email etc and BIS account details etc are all correct. The email account works through outlook and can be accessed via webmail and we've tried password change and even deleted and set a new email account up but still the same problem - error message stating user or password incorrect.
I hoped that this was a problem with the settings on the old device (9300) which we could pin down and resolve however it seems not to be as now when I try to set up a new email account on my new device (9380) I get the same problem!User password error - when the details entered are 100% correct and on a device which I successfully set up the same type of email account!
I seem to be having the same problem as others with the email setup application.
When I updated my Blackberry to the new OS6, I went to my email setup and it said "looking for updates" It finds a new update from my already installed email setup app 6.0.0 to the new 6.11.0419.0755.
When I click "download" it says replace existing version? I click "yes" The it says: "com.rim.bis.client" contains a different version of module "net_rim_bis_client" which is also used by email setup application. If you proceed, "email setup application" may cease to function properly. proceed?
If I click "yes proceed" it crashes my blackberry and it will not reboot and I have to do a complete hard reboot, wipe the device and reload everything from my backup on blackberry desktop.
If I click "no" not to proceed, I cannot open the email setup application.
I have tried downgrading to version 5 of the OS, I have rebooted with a battery pull, crashed my blackberry twice and spent hours reloading all my applications and systems. I am at the end of my rope, and I don't know what else to do?!
If there was a way to turn off the automatic search for updates on my device under the setup and email settings, i think I would be able to set it up in the older version 6.0.0
I have an email account on my Blackberry bold but I cannot access it. I tried to re-set it and I get the message "Invalid email address or password. Verify your email address and password. If the error persists, contact yahoo.ca" - this problem started after I updated my Blackberry software. I have verified my address and password, I can access it from any computer. I have an icon for the email account, but it does not receive emails/it is empty/won't send or receive messages.
I had an email account set up on my own domain which worked great. But due to a large amount of spam emails I decided to change my address. I set up a new email address on the server and deleted the old account from my handset.Problem is, I now cannot get the new address to work!!I just get a message saying 'Invalid email address or password...'None of the email addresses on my hosting server will work, I have tried existing addresses, new addresses, resetting passwords, sending service books, re-registering device on network, downgrading devive software, data-wiping, upgrading the devic software... the list goes on!I have contacted my hosting provider and they have confirmed that everything is ok at their end.
I need some help setting up my Blackberry Bold 9000. I bought it off of Ebay and I have already wiped with memory. I need help setting up my email account and all of that stuff. When i try to set up a personal email address the only option I get is for setting up a Work email. This is what it says "I want to use a work email account with a BLackberry Enterprise Server"
I got a blackberry torch. I set up my emails before and then I updated my phone and wiped everything off. Now when I go to set up my emails again its asking me for a user name and password.. Which I don't remember.. How do I retrieve the username and password?
I need to reset an existing email and setup is now asking me to login with a user name and password, this has not been the case in the past on my phone. I do not have a password enabled on my phone. It will give a forgotten password option and asks for a username. No matter what email address I give it tells me the password was successfully sent to my blackberry, but it does not appear in any of my email addresses. I have shut off the phone; taken out the sim card and battery and started back up and that doesn't change it either.
I have followed all online instructions, device instructions, spent an hour on the phone to Orange and a further hour to Sky emails - to no avail - neither are able to connect my device to my email account. Just about to throw it at the wall !Message received "The information you provided is incorrect. Retype your user name and password. Your user name and password are case sensitive."Have tried from my device and also through www.orange.blackberry.co.uk on my computer - following instructions on screen and from advisor over phone.Nothing is working - am stuck and paying for useless device!
I bought a second hand Blackberry Bold 9000 on ebay and I would like to setup my email account, but it ask for an Enterprise Activation password which I don't know where to find? It also says: "Contact your system administrator to find out wether an Enterprise Activation password will be provided, or if you need to install the BlackBerry Desktop Software. Who would be my system administrator and what steps should I take next to ensure the email is setup?
there is a username and password to access my email account setup and ive forgotten it, so i cannot register any new email again, kindly assist for a way to delete the username and passowrd, i tried reset to factory defalt, it didnt work