BB Curve :: Unable To Setup Emails On 9300?
Apr 28, 2011
I have followed all online instructions, device instructions, spent an hour on the phone to Orange and a further hour to Sky emails - to no avail - neither are able to connect my device to my email account. Just about to throw it at the wall !Message received "The information you provided is incorrect. Retype your user name and password. Your user name and password are case sensitive."Have tried from my device and also through www.orange.blackberry.co.uk on my computer - following instructions on screen and from advisor over phone.Nothing is working - am stuck and paying for useless device!
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Oct 11, 2011
I have a curve 3g (9300) and am unable to setup emails on the device? It worked once but I wiped the phone to delete all the rubbish now when I enter the setup stage it says unable to connect to email servers? Is this a phone problem or is it due to the problems BB are having with there bbm and internet Going down?
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Apr 20, 2011
New private 9300 and updated to OS6. Using Gmail and 3 emails received today won't delete. Not saved. Tried reboot and battery out.
BlackBerry® 9300 3G6.0 Bundle 2949 (v6.0.0.668, Platform 6.6.0.236)
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May 14, 2011
I bought my first BlackBerry (Curve 3G 9300) on Friday and tried to setup a personal email account on the phone via the setup wizard earlier today.The phone said that an update to 6.11...... was needed in order to do this. I let it update, now the phone is just hanging after starting up. If I do a start up after removing the battery it comes up with a black screen with the BlackBerry logo and a progress bar below it. The progress bar moves along until the end, this takes around a minute. It then shows something like a little clock over the logo for about a second. Once this disappears the phone says with the logo and the completed progress bar - and just hangs there.
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Apr 18, 2012
i am having trouble setting up my emails on my phone it is none of the options so i click on other but it never seems to work.
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May 30, 2012
I recently bought Curve 9300 but i am not able to set my email account i.e. gmail every time it is saying error occurred?
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Aug 25, 2011
I want to set up my email accounts. As I understand from the online manuals you can setup an Internet Mail Account (which is what I want) or an Enterprise Account (i don't have)When I go to email setup I get the title to the screen of 'Enterprise Activation' and options to enter my email account and 'activation password'. These seem to sugget it's trying to setup a Enterprise Account, when in fact I want an internet account.I can't see any options to change this at all? Any clue as to setting up an internet based account. I have some pretty standard ones (yahoo, hotmail), as well as a less standard one for my business.
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Dec 29, 2011
Im using OS 6.0 Bundle 2949 on Curve 9300. I already configured 2 email accounts. I want to configure a 3rd one.
I go to setup
Email Accounts
Internet Mail Account
But as soon as I click on Internet Mail Account it takes me back to the previous screen!
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Sep 6, 2011
I have a Blackberry Curve 9300 which was working fine until I put my Sim card into the previous BB 8900 to remove data etc as I am going to trade it in. I performed a wipe on the previous BB and was pleased with the result until I put my Sim back in the 9300 and discovered I now have no email setup. When I try to enter the setup email wizard it just freezes, if I'm redirected there its the same. Am just reinstalling OS 6 bundle 2647 in the vain hope that it might work but am not convinced.
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Nov 12, 2011
I just got a new blackberry 9300 and setup a new blackberry e-mail. Is there any way to get my old blackberry e-mail on this phone as well?
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Sep 3, 2012
When i go to setup there is no option to setup an email. How can i setup an email?
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May 23, 2011
Well I have just been given my 1st BB from work this morning. I'm trying to set it up to get my work emails but when I try it is coming up with "Invalid email address or Password".
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Oct 22, 2011
I can't use my emails on my blackberry, the email setup icon does not exist anymore.I called my service providers (Zain) and they said they cannot help me. When i try to login online by pin number it says that my account is suspended !
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Jun 6, 2011
I had a curve 8520 previously and never had a problem. Bought this curve 9300 second hand. Have registered my email address and i can send emails. But none are coming through!
Have tried options - advanced options - host routing table - menu- register now. and it hasnt worked.
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Apr 27, 2011
My old BB 9300 became faulty so i returned & recieved new BB 9300 yesterday. I set up my email (hotmail) and recieved notification that it was regiesterd but no emails have arrived but my inbox has 23. I can send email from BB
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Apr 24, 2012
i have a blackberry curve 9300 and i noticed that when i am reading an email and i use the trackpad left and right, instead of miving right and left within the line i am reading, it flips through e-mails (left gets the prefious mail and right gets the following mail) inlike when it is scrolled up and down, as it moves up and down the same mail.
is this notmal? can it be adjsuted from teh settings? this wasn't the case with my older curve 8520.
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Sep 5, 2011
I bought a 9300 literally yesterday, and I'm using it with my current contract sim (which includes data) until I can get a blackberry contract.Apart from the fact that I was abroad this morning, had to turn off mobile services and use only wifi, and I couldn't browse past google (I did use the hotspot browser)...I want to set up my email even though I read I can't get push until I get BB service. However I seem to be lacking the wizard. When I try to set up an email account I get asked whether I have something something Enterprise (which I don't) and can't answer anything but yes. There is a selected dot I can't de-select. So I can't use my email.Also I didn't have App World, so I downloaded it from the browser, and now its in my menu. However if I try and log in with my BB account I get an error and the app crashes, even though the details are correct. So I can't download anything.
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May 12, 2011
I have just bought the blackberry 9300 only 3 days ago and its already messed up, I can't receive e-mails, I can't send/receive bbm's, I can't access App world, finally I can't access facebook. But I can still access the internet, phone and text messages.
My information is:
Blackberry 9300 smartphone (3G, WiFi)
6.0 bundle 1879 (v6.0.0.448, platform 6.6.0.124
My network is Three (3)
I have tried a hard boot many times, also tried "registering the network" and got to "sending service books" and couldn't get passed the "e-mail accounts setup" because it says "your device had a problem connecting to the server".
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Nov 12, 2012
I have 3 email accounts on the device but for the past week no new emails are being picked up. When going to Setup and Emails, the device displays "Connecting to email settings" and then after a few minutes says "Your device had a problem connecting too the server".
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Mar 21, 2011
I am a corporate user accessing emails through a BES server. The device I use is a BlackBerry Curve 8520.I want to setup my device, so that in addition to silently receiving emails sent to distributions lists of which i am part of, it should also BEEP when an email arrives with my email id in To/Cc/Bcc.
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Sep 26, 2011
My office is starting to use the curves as work phones, running from a BES server.When I plug in a USB cable to the curve to charge it all the connections to the network are disabled. I have checked out the charge on the battery i.e. is it below 5-10% charge, when i believe everything gets disabled to save the battery.Policies have been applied to the curve, one of which is to disable connection to pc's, could this be having an affect does anyone know?
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Sep 25, 2011
I took a postpaid fee by my wireless provider, to be able to install email account; I'm also connected to my private wifi; my goal is, after this first month, only use my wifi (or other wifi), with my BB 9300; all seems correct; BlackBerry Internet Services is on in wifi, I have Internet, I receive tweets, my email adress is OK... but no emails at all!! Why does I receive all wat I need, with wifi except emails???
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Oct 25, 2011
I have changed the carrier from Vodafone to AIrcel. while i had vodafone connection i was able to access my personal mails (gmail and yahoo) however am unable to set up email now when am in Aircel conneciton. i have activated enterprise account.
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Apr 25, 2011
i have a blackberry curve 8530 through fido with a valid data plan however i'm unable to use my hotmail. i have gone through the setup added my information but in the end it still won't send or receive email?
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Oct 4, 2011
I am using 3G curve 9300, I am not able to read SMS's. I can see the 8unread messages icon on the left top corner.I called our local service providers, no use..I wasted tones of time.
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Apr 7, 2011
Is there a known issue with the 9300 not charging. I purchased my first in December 2010 by mid Feb 2011 it had stopped charging. I returned the phone to my carrier in the uk 3. The phone was unrepairable and was replaced under warranty. Now the replacement phone has the same problem but they are saying that it is a user issue and not a warranty issue. If they are to repair it, I need to pay £119 which is ridiculous as I could buy a new one for £179. They have told me that the charging connection is damaged on one of the internal terminals.
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Dec 18, 2011
Unable to upgrade my 9300 curve from OS 5 to OS6
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Dec 25, 2011
i have just got my curve 9300 and tried to set up my email but it only gives me the option which says i want to use a work email account with a blackberry enterprise centre...how do i set up with a normal email account
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Mar 31, 2012
I am unable to access GPS in my BB 9300 curve. I get my location in 3KM accuracy only in both BB maps and Google Maps. How do i rectify it?
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Aug 9, 2011
after my blackberry curve 8310 is reprogram i lost my "email setup" icon.
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Nov 29, 2011
Received a meesage from Blackberry saying my gmail could no longer be delivered. I was instructed to enter setup and re-enter my password.
But clicking on mail within setup brings no setup options ...unlike the other like Blackberry Messenger or instant messaging. Once I have clicked on mail settings I find that I cannot exit setup at all (no problem if I select anything other than mail) and must turn off the deivice to restore capability.
This has probably occurred after an OS upgrade ? ..running 6.0 bundle 2534.. though until the Blackberry message I hadn't noticed a problem.
Is there a fix or is there the abilty to backout the upgrade ?
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