BB Curve :: Cannot Run Internet Mail Setup On 9300
Dec 29, 2011
Im using OS 6.0 Bundle 2949 on Curve 9300. I already configured 2 email accounts. I want to configure a 3rd one.
I go to setup
Email Accounts
Internet Mail Account
But as soon as I click on Internet Mail Account it takes me back to the previous screen!
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Jul 23, 2011
Just acquired a new blackberry 9300. Trying to set up e-mail, followed the Blackberry demo screens but I'm not getting the options demo'd. My phone isn't letting me choose between an Internet e-mail Account and an Enterprise )work related) account, so all I'm getting is an Enterprise set up, asking for an activation code. No idea how to get round this. Any ideas how i can get access to the internet mail set up.
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May 14, 2011
I bought my first BlackBerry (Curve 3G 9300) on Friday and tried to setup a personal email account on the phone via the setup wizard earlier today.The phone said that an update to 6.11...... was needed in order to do this. I let it update, now the phone is just hanging after starting up. If I do a start up after removing the battery it comes up with a black screen with the BlackBerry logo and a progress bar below it. The progress bar moves along until the end, this takes around a minute. It then shows something like a little clock over the logo for about a second. Once this disappears the phone says with the logo and the completed progress bar - and just hangs there.
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Mar 31, 2010
I have a new-to-me device, after my original Curve 8530 had to be sent back to the carrier. I restored old settings from a backup re Desktop Manager, but now there are messaging problems. One, my setup folder doesn't have an e-mail setup option. Two, in "Email Reconciliation" option, only chloice I have is to change the e-mail account on "Message Services" drop-down. Related to that, if I'm in "messages," my Options screen lacks "Reconcile Now."
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Sep 7, 2011
I had set up my personal emails on the "Internet Mail Account". When I tried later on to add another personal email, it gives me a message that I have to put my user name and password, however I did not put any.
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May 30, 2011
Yesterday received notification of an update to internet mail account feature for managing email addresses.I proceeded with the update, it failed part way through, I'm not sure at what point.I now cannot access access the feature "internet mail account". I have the Bold 9780.
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May 26, 2011
I am trying to setup email on my Blackberry, when I load the link I get error: "The site cannot be accessed in this manner. Please use the URL or link provided to you by your service provider."
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May 4, 2012
When I click on internet mail account it takes me back to the set up page what shall I do to set it up?
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Jan 22, 2011
I have got a new one Bold 9780, the first time BlackBerry for me, when setting up the email I am not able to find the option "Internet mail account" but I have only the option "Enterprise account" possible?
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May 30, 2012
I recently bought Curve 9300 but i am not able to set my email account i.e. gmail every time it is saying error occurred?
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Aug 25, 2011
I want to set up my email accounts. As I understand from the online manuals you can setup an Internet Mail Account (which is what I want) or an Enterprise Account (i don't have)When I go to email setup I get the title to the screen of 'Enterprise Activation' and options to enter my email account and 'activation password'. These seem to sugget it's trying to setup a Enterprise Account, when in fact I want an internet account.I can't see any options to change this at all? Any clue as to setting up an internet based account. I have some pretty standard ones (yahoo, hotmail), as well as a less standard one for my business.
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Sep 6, 2011
I have a Blackberry Curve 9300 which was working fine until I put my Sim card into the previous BB 8900 to remove data etc as I am going to trade it in. I performed a wipe on the previous BB and was pleased with the result until I put my Sim back in the 9300 and discovered I now have no email setup. When I try to enter the setup email wizard it just freezes, if I'm redirected there its the same. Am just reinstalling OS 6 bundle 2647 in the vain hope that it might work but am not convinced.
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Apr 28, 2011
I have followed all online instructions, device instructions, spent an hour on the phone to Orange and a further hour to Sky emails - to no avail - neither are able to connect my device to my email account. Just about to throw it at the wall !Message received "The information you provided is incorrect. Retype your user name and password. Your user name and password are case sensitive."Have tried from my device and also through www.orange.blackberry.co.uk on my computer - following instructions on screen and from advisor over phone.Nothing is working - am stuck and paying for useless device!
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Nov 12, 2011
I just got a new blackberry 9300 and setup a new blackberry e-mail. Is there any way to get my old blackberry e-mail on this phone as well?
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Sep 3, 2012
When i go to setup there is no option to setup an email. How can i setup an email?
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May 23, 2011
Well I have just been given my 1st BB from work this morning. I'm trying to set it up to get my work emails but when I try it is coming up with "Invalid email address or Password".
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Oct 7, 2011
I used to e-mail photo's or just from my mail folder, but since the last upgrade I can not mail from my mail folder or from my picture folder.I rebooted, took out the battery, delete my mail address, re setup, and still nothing, the only way from me to mail is from my contacts folder.
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Aug 14, 2011
I am trying to set-up a Yahoo mail account on my curve 9300.
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Jun 23, 2010
I recently installed the new 5.0 software on my 8900 and I have an app called Visual Voice Mail. Does anyone know if it works and how do I set it up?
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Sep 17, 2012
I have been experiencing some problems with my blackberry 9300, when I receive an incoming email, the blackberry does not sound but the led works, other notifications like pins and sms and call ringing, does sound in the loud profile; I had made a lot of things in order to repair this problem, I have made a hard reset to the BB, I have tried to set again the sound scheme in the selected profile, I have changed the bb to others profiles and I have also take out the battery for some minutes and I have not make possible the bb sound again when I receive a email.
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Sep 7, 2012
I'm unable to enter "my world" in appworld.Its showing error id:40820.Please try after some time. I"m using bb curve-9300. and one more thing also im not able to configure any new mail box.
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Sep 1, 2012
I am having issues receiving all of my messages on my blackberry curve.I receive most but some I never get. I have a yahoo email account that is forwarded to the blackberry device.My carrier is AT&T. I tried taking out the SIM card, taking out the battery etc. but nothing seems to be working. For instance I just sent a message to myself from my device it never showed up but when I logged in the yahoo mail acct from my lap top it is there.
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Apr 27, 2011
Been told off 2 friends my bb is going straight 2 voicemail but according 2 my setup & coverage its showing 3g. I can still call out, recieve texts & emails.
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Apr 22, 2011
how I can get my windows live mail calendar onto my Blackberry?
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Apr 12, 2012
Yesterday, I could access the internet. Now when I press on it nothing happens. I am on 02 and have a 9300.
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Apr 30, 2012
When i use internet access (for example) the phone stop although the battery is OK. To switch it on, i must remove the battery for a few minuts. Or i must plug the phone on the sector and then it works ok.I have changed the battery. I have already the same problem. I asked support to Orange but i bought the phone 18 months ago so there's no more warranty. They said that blackberry warranty is 1 more year after the one year Orange warranty.
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May 31, 2012
How can I connect to internet using my BlackBerry 9300 to my MAC BOOK? under CLOBE TELECOM subscription.
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Nov 12, 2011
i am using curve 9300 3G, I am unable to use Internet on my device. I am able to use my enterprise mails, personal mails, BBM, and other applications available in my handset. It is just that Internet does not work.. My OS is version 6 .another colleague of mine who is using OS version 5 had a similar problem but it got resolved after he changed browser settings in Advanced Options- browser- Default Browser configuration- changed from Blackberry browser to Internet Browser - after that again browser options and select all ( support Java script, allow java script pop ups, terminate slow running scripts, show images, use background images, support embedded media) after that Cache options, clear all ( content cache, pushed content, cookie chache) . There after he went to host routing table and register .. Post which after hard boot he was able to access Internet.My problem is my OS version is 6 and I do not have advanced options tab in my handset and hence I am unable to change settings.
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Aug 12, 2011
I got Curve 9300 OS 5, not connected to BB services. I installed IM+, Gmail, Google sync (during installation i allowed all access options). When running any of the apps first time (after installing) connection tru 3G or WiFi is OK. Usually i turn off 3G to save battŠµry.When i run an app next time - it requires internet connection (Curve 930 internet access is OK. Then - the same problem. What can i change in Curve 9300 settings to solve the problem?
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Feb 17, 2012
Ive been on the phone multiple times with tmobile. we finally got my internet to work through the browser but I am still getting the same error message when i try to set up my email "your BlackBerry internet service account is suspended or deactivated. contact your wireless carrier" andnothing tmobile has done has helped.i have a curve 9300 os6
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Jan 4, 2012
So I got my 9300 yesterday, all was working fine until today. The internet and BBM has completely stopped working. i've contacted my provider and done all the usual things but none work. What should i do next?
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