BB Software :: Email Setup Password Does Not Work
Sep 1, 2010
I have had to change my hotmail password (I can't get to the BlackBerry® Internet Service web site) and therefore, cannot get my email until I change the email password on my blackberry interface. I tried getting my password from the email set up dialog on my blackberry. They sent me a message with my password attached but when I use the password trying to log in I am told that my user name or password is not valid. I have tried this a number of times to make sure I have entered it properly but I consistently get the same result. How do I reset or get a password that will get me into the email setup for my blackberry.
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May 23, 2011
Well I have just been given my 1st BB from work this morning. I'm trying to set it up to get my work emails but when I try it is coming up with "Invalid email address or Password".
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May 17, 2012
How do I set up my email on my iphone to default back to my laptop work email address.
Info:
iPhone 4, iOS 5, iphone
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Jul 14, 2010
I need some help setting up my Blackberry Bold 9000. I bought it off of Ebay and I have already wiped with memory. I need help setting up my email account and all of that stuff. When i try to set up a personal email address the only option I get is for setting up a Work email. This is what it says "I want to use a work email account with a BLackberry Enterprise Server"
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Jan 9, 2010
I recently backed up my phone on my computer and ever since I did, it's like all of my personal settings were deleted as well. For instance, I had to fix my all of my profiles sounds after backing up, and I went to my Blackberry Appworld, scrolled over to My Appworld and it says 'no downloads' and I have downloaded a lot of applications. That's not really a problem for me, as long as I get messages when updates come out for the apps...? Now, I am trying to setup another email address and when going to 'email setup wizard', I am being prompted for a Username and Password. I don't remember ever making a username or password for email setup, but was able to firgure out I could put my PIN in for my password to be sent, which it was. BUT I still do not know what my username is, and I've tried my email addresses with and without what's after the @ and still no luck.
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Feb 11, 2012
So, i have tryed to change my E-mail account on my blackberry, and i go in to all the setup stuff but it says i need a username and password to continue? So i though this was just my e-mail/password, turns out its not, it just says enter a valid username? i really need to change my e-mail!
I have a BB 8520 and I am with Orange UK
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May 8, 2012
When I purchased my Curve 3g about a year ago, I setup my email account like normal and it worked fine over this past year. Recently I had to change my email password on the computer, and it caused my blackberry to no longer be able to send or receive my emails. So I went back into setup and went to the email set up so that I could change my password on my phone, but when I click the "Email Accounts" button in set up, it doesn't go anywhere. All of the other setup icons work except the email one.
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Aug 25, 2012
I got a blackberry torch. I set up my emails before and then I updated my phone and wiped everything off. Now when I go to set up my emails again its asking me for a user name and password.. Which I don't remember.. How do I retrieve the username and password?
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Jul 30, 2012
I need to reset an existing email and setup is now asking me to login with a user name and password, this has not been the case in the past on my phone. I do not have a password enabled on my phone. It will give a forgotten password option and asks for a username. No matter what email address I give it tells me the password was successfully sent to my blackberry, but it does not appear in any of my email addresses. I have shut off the phone; taken out the sim card and battery and started back up and that doesn't change it either.
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Mar 12, 2010
I bought a second hand Blackberry Bold 9000 on ebay and I would like to setup my email account, but it ask for an Enterprise Activation password which I don't know where to find? It also says: "Contact your system administrator to find out wether an Enterprise Activation password will be provided, or if you need to install the BlackBerry Desktop Software. Who would be my system administrator and what steps should I take next to ensure the email is setup?
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Apr 23, 2012
there is a username and password to access my email account setup and ive forgotten it, so i cannot register any new email again, kindly assist for a way to delete the username and passowrd, i tried reset to factory defalt, it didnt work
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Jan 1, 2012
I am using bb Curve 9300 right now but when I insert my card in bb bold 9780 (which I just bought, emails don,t work. It just asks me the passwords for my existing emails but when I enter my passwords, nothing happens. It asks me to log in again. I can't set up new emails on this phone. It doesn't give me option to set up new emails.
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Jan 4, 2012
I have the BB 9700 Bold and I've updated to the new operating system OS 6 because the BlackBerry Software Device in my laptop requested it. I've updated to the OS 6 and now I cannot setup my email accounts. Can't add or delete any account. I go to "Setup->Email Account" and when I press "Internet Mail Account" nothing happens and it goes back to the "Setup" menu! I need to install a new account in my blackberry!
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Jun 1, 2012
im on the bold 9650 (running os 6) whenever i click on the email account set up icon, it takes me straight to enterprise email and that is not what i want. i have done resets and wipes and it does not work. i want personal emails.
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Mar 21, 2010
i've been trying to set up an email account on my e72 but i can't seem to get it right
i get to the point where you have to select the email pproviders.i select gmail, enter my account name, then my password, press ok and it sends me back to the email provider selection list.
my only option there is press back or option.but back just takes me back to the begoning without any of the options being save.
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Jan 13, 2010
I tried to use the email setup application and was informed an update was available. In the middle of the installation, it said it was cancelling. Now when I start the email setup, I get to the choice of internet email or enterprise account, and when I select internet email, nothing happens. I saw a suggestion to try a battery pull, but that did not work either.
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Jun 13, 2011
I seem to be having the same problem as others with the email setup application.
When I updated my Blackberry to the new OS6, I went to my email setup and it said "looking for updates" It finds a new update from my already installed email setup app 6.0.0 to the new 6.11.0419.0755.
When I click "download" it says replace existing version? I click "yes"
The it says: "com.rim.bis.client" contains a different version of module "net_rim_bis_client" which is also used by email setup application. If you proceed, "email setup application" may cease to function properly. proceed?
If I click "yes proceed" it crashes my blackberry and it will not reboot and I have to do a complete hard reboot, wipe the device and reload everything from my backup on blackberry desktop.
If I click "no" not to proceed, I cannot open the email setup application.
I have tried downgrading to version 5 of the OS, I have rebooted with a battery pull, crashed my blackberry twice and spent hours reloading all my applications and systems. I am at the end of my rope, and I don't know what else to do?!
If there was a way to turn off the automatic search for updates on my device under the setup and email settings, i think I would be able to set it up in the older version 6.0.0
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Oct 16, 2012
When I try to verify my password the setup email account shows the internet and enterprise accounts as it should. When I press the internet mail management icon, it just throws me back to the setup screen. It is in a loop.
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Feb 20, 2010
I downloaded the new updated version 023.002 on my Nokia E72, however the e-mail setup for gmail & yahoo or Ovi does not work, every time I try to enter the e-mail setting while conected to Wi-Fi, the phone does not save the setting & I should try again & again with no success.
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May 10, 2011
I cannot verify my work email password. I know that the password is correct because I can access my email on my computer. The email account has always worked until this weekend. Also, I cannot download the latest upgrade -- I have tried through my computer and my phone.
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Nov 23, 2011
I cannot setup email in my curve 8520 as it doesn't have email setup option
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Apr 24, 2012
where or how do I get an Enterprise Activation Password from Blackberry Enterprise Server to set up my email?
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May 14, 2011
I bought my first BlackBerry (Curve 3G 9300) on Friday and tried to setup a personal email account on the phone via the setup wizard earlier today.The phone said that an update to 6.11...... was needed in order to do this. I let it update, now the phone is just hanging after starting up. If I do a start up after removing the battery it comes up with a black screen with the BlackBerry logo and a progress bar below it. The progress bar moves along until the end, this takes around a minute. It then shows something like a little clock over the logo for about a second. Once this disappears the phone says with the logo and the completed progress bar - and just hangs there.
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Mar 20, 2010
I recently re-activated my old Storm for my wife (her first smartphone). After reactivation, I tried to set up email so she could check her Hotmail, but the setup wizard only shows one option - enterprise email through Exchange. I know when I use to use the Storm myself, I had both Hotmail and a POP email account set up with no problems. Is this a device issue or a carrier issue? I had Bell activate the Storm on a minimal (200MB) BlackBerry data plan and the phone seems to work fine (as a phone, at least!)
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Jun 5, 2012
My iphone password screen will not accept my password. It doesn't work. How do I disable the password or reset it? This is the password that comes up after you slide the arrow to open the phone on the home screen. I have upgraded to the IOS 5 software
Info:
iPhone 4, iOS 5, How do I disable?
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Dec 13, 2011
I am try to add my gmaill account to my Torch 9800 but keep getting a message "Invalid email address or password. Verify your email address and password.If error persists, contact gmail.com."
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May 7, 2011
After changing network I had to re register my new sim for the blackberry service for my email. When i entered the email set up program it prompted me to update from 6.10.1119.1125 to 6.11.0324.1701. After this i rebooted the device and tried to setup my email. When I enter the email setup program it "hangs" on "checking for updates" or sometimes "checking settings" . It will not go past this screen and I am unable to set up my email. I have contacted Three Uk customer service and they have no resolve. Can you help as I cannot use the email service on my blackberry. I have also tried to setup on the website but it says I must setup on my device for the 9800 phone.
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Aug 9, 2012
I don't recall having setup a password for my BB Bold device, so now when I'm asked for it (the password) I'm lost! How do I proceed?
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Oct 26, 2012
I have e-mail set up on my phone. I want to add another but this time it asks me for my username and password to access the setup. I've tried every combination i can think of with no joy. Spoke to my provider (O2) and they say this is a Blackberry UN & PW. tried my blackberry id and every other combination but still can't get in. Where did this username and password come from? Are they something sent to me by blackberry, or are they my own creation?
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Feb 11, 2010
My colleague had a blackberry curve 8900 and this was then passed to me as he left the company. My sim works in the phone fine but I am unable to set up my email as it says there is one already set up. Im no longer in contact with my colleague and not sure what to do. Is there any way of renewing this? When I go to email setup it doesnt have the option of create new email.
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Dec 18, 2012
invalid email when try to setup my email account in nokia maps
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